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Cynet vs Datto Endpoint Detection and Response (EDR) comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
5th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
122
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Cynet
Ranking in Endpoint Detection and Response (EDR)
18th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
46
Ranking in other categories
Security Information and Event Management (SIEM) (19th), Endpoint Protection Platform (EPP) (19th), User Entity Behavior Analytics (UEBA) (8th), Threat Deception Platforms (1st), Network Detection and Response (NDR) (10th), Extended Detection and Response (XDR) (11th), Ransomware Protection (4th)
Datto Endpoint Detection an...
Ranking in Endpoint Detection and Response (EDR)
47th
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.8%, down from 3.8% compared to the previous year. The mindshare of Cynet is 1.6%, down from 1.7% compared to the previous year. The mindshare of Datto Endpoint Detection and Response (EDR) is 1.1%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.8%
Cynet1.6%
Datto Endpoint Detection and Response (EDR)1.1%
Other93.5%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Vishal Salve - PeerSpot reviewer
manager at a financial services firm with 201-500 employees
Automation has transformed threat detection and incident response and improves team efficiency
Cynet can be improved by enhancing third-party integrations, improving reporting and dashboard customization, and providing more advanced AI-driven analytics. Customization for automated response workflows would also help organizations tailor the platform to their specific security needs. There is room for improvement in reporting customization, third-party integration, and advanced analytics. I had to spend additional time tuning the alerts during the initial deployment to reduce false positives and align the detection with our environment, but these were minor challenges, and the platform has performed well for our specific needs. Regarding Cynet's AI capabilities, its governance and security capabilities are effective, but greater transparency into AI decision-making and additional customization options would further enhance confidence and control. There is still room for improvement in predictive analytics and better transparency into how certain detections are generated.
reviewer2406663 - PeerSpot reviewer
Director at a computer software company with 11-50 employees
Effective risk response, easy deployment, and enhanced security
They use Datto EDR as part of the solutions that we supply Datto EDR has helped reduce overall security incident costs by fifteen percent. The ease of deployment has been good, and the responsiveness of the application to risks has been quite effective. The inclusion of web filtering would be…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Palo Alto is the core of the security infrastructure in the environment."
"The main benefit of using Cortex XDR by Palo Alto Networks while employing Palo Alto Firewall at the internet edge is that it improves security on our endpoint devices, integrating seamlessly with Palo Alto Firewalls to deliver comprehensive network, analyst, and security details all in a single dashboard, which allows us to manage everything from our network devices."
"Based on my experience, I would recommend Cortex XDR by Palo Alto Networks to other people."
"The solution's most valuable feature is its ability to rapidly detect certain hardware files."
"The scalability of Cortex XDR by Palo Alto Networks is very good."
"What I like about Cortex XDR by Palo Alto Networks is that it is a comprehensive solution that contains everything the organization may need when using endpoints."
"The biggest positive impact I see from Cortex XDR by Palo Alto Networks is a significant reduction in the number of people required to manage it."
"We use it for malicious connections from malicious websites, to identify payloads that might be inside the traffic, to identify malicious processes or bugs that are running on the network, and any activities that tend to lead to data infiltration."
"Its ability to revert back from a previous state is quite notable. This feature is particularly valuable because, for maintaining integrity, it can inspect the socket for any firewall modifications. In practice, it allows us to return to a previous configuration when everything was functioning correctly."
"The dashboard is beautiful, overall easy of use, and the UBA and NBA features are valued."
"The product has valuable front-end features."
"It has quite good detection and response features; they are improving continuously."
"Cynet has AI integration which showcases complete forensic data about threats, making it very easy to understand what happened with the system and what type of incident was detected."
"The most valuable aspect of this solution is that it is a complete solution, which makes cyber security very free and almost perfect. There is no such thing as perfect cyber security, but as far as it can go, sign it comes close to being perfect and holistic. Cynet is always comprehensive from the perspective of functionality, as well as from the standpoint that it encompasses not only technology but also processes and people. The triad of people, processes, and technology is crucial and should always be in place. To my knowledge, no other product or platform combines all three components into one, but Cynet does."
"The visibility it gives is excellent."
"The initial setup is very fast and very easy."
"Datto Endpoint Detection and Response is a perfect product for endpoint security."
"The most valuable feature of Datto EDR is the visibility of the endpoints."
"The insight that the solution provides is the most valuable aspect. The security scanning they do is excellent."
"The ease of deployment has been good."
 

Cons

"For Cortex XDR by Palo Alto Networks, if I had to point out improvements, I would say the UI is still somewhat difficult for beginners."
"In the next release, I would like to see more UI improvements. Their UI is a bit basic. When we are speaking about Palo Alto Networks they are the big company, so they can improve the UI a little bit. The UI, the reports, the log system can all be improved."
"The encryption is not up to the mark."
"Cortex does not offer an on-premises solution. However, some customers would prefer not to be on the cloud. It would be ideal if it could offer something on-prem as well."
"If Palo Alto reduces the pricing slightly for their products, it would make them more scalable in markets such as India and globally for cybersecurity."
"Cortex XDR by Palo Alto Networks could improve by adding a sandbox feature to better compete with their competitors which have it."
"It is not a suitable solution if you are looking for a single product with multiple features such as DLP, encryption, rollback, etc."
"I have seen lagging with Cortex XDR by Palo Alto Networks. There was one time when we faced a threat actor trying to gain access to our system. When our team utilized the tool, we were all on the same dashboard and we faced a lag issue at that time of around five minutes, which was quite significant."
"Management of the console could be simplified and made more user-friendly because right now it's not very easy to use."
"I suppose everybody's working on AI these days. So, I would like to see more about AI-based threats."
"We'd like something that makes it easier to manage specific points."
"Their support for issues related to the portal or feature problems isn't great."
"Cynet gives a few false positives."
"Increased application for SOAR abilities across interconnected devices would be a welcome improvement."
"The solution just needs to keep maturing and they need to keep up with the threat landscape to ensure they're protecting clients well as time passes."
"I would like to see more emphasis on building the data lake and storing all endpoint data in the enterprise data lake so that data mining can be performed"
"The deployment of the solution right now is terrible. We find it to be very bad. It could be improved enormously."
"The solution should allow the automation of playbooks."
"The solution could improve by having more deployment methods."
"The inclusion of web filtering would be good."
 

Pricing and Cost Advice

"We didn't have to pay any additional fee for the cloud instance. It just came with the renewal, which was nice."
"I did PoCs on products called Cylance and CrowdStrike. Although, I consider these products and they were also good, when it come to cost and budgetary factors, Traps has been proven to be better than the other two products. It is quite cost-effective and delivers all the entire solution which we require."
"It's about $55 per license on a yearly basis."
"Cortex XDR by Palo Alto Networks is an expensive solution."
"Its pricing is kind of in line with its competitors and everybody else out there."
"It has a higher cost than other solutions, like CrowdStrike or Microsoft’s EDR tools, but it reduces the cost of our operations because it’s a new generation antivirus tool."
"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."
"The pricing is a little bit on the expensive side."
"My company's customers have to make yearly payments towards the licensing costs of the solution. Cynet is not expensive."
"Cynet has a pay-as-you-go pricing model."
"It gives you a high level of protection at a very good price."
"Cynet is cheap."
"Pricing wise, Cynet seems to be very competitive. The cost is probably lower than that offered by many of its competitors for all the functions and features it offers."
"This solution is expensive. I would rate the price as a three out of five when compared to similar products."
"The price is very competitive."
"It costs 18,000 per year, but we have the whole package with not only Cynet but also the Perception Point for emails. There are also some small security courses for our users."
"Datto Endpoint Detection and Response is not an expensive solution."
"There is an annual license to use this solution. The price of the solution can be expensive depending on the company."
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Top Industries

By visitors reading reviews
Comms Service Provider
14%
Outsourcing Company
12%
Construction Company
10%
Manufacturing Company
10%
Financial Services Firm
12%
Manufacturing Company
12%
Comms Service Provider
9%
Construction Company
8%
Comms Service Provider
11%
Computer Software Company
7%
Manufacturing Company
7%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise21
Large Enterprise57
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise9
Large Enterprise12
No data available
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
When evaluating User Activity Monitoring, what aspect do you think is the most important to look for?
The support team that stands behind the detection and response. Is there adequate expertise and are they behind you ...
What is your experience regarding pricing and costs for Cynet?
Cynet is not very costly. We can refer it to other customers because Cynet does not ask for additional costs for add-...
What needs improvement with Cynet?
Cynet can be improved by enhancing third-party integrations, improving reporting and dashboard customization, and pro...
Ask a question
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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
No data available
Infocyte HUNT
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Meuhedet, East Boston Neighborhood Health Center
Check Point Software, PwC, Grant Thornton, AT&T, DHL, U.S. Department of Defense
Find out what your peers are saying about Cynet vs. Datto Endpoint Detection and Response (EDR) and other solutions. Updated: September 2026.
920,939 professionals have used our research since 2012.