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Cybereason Endpoint Detection & Response vs WatchGuard EPDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Cybereason EDR boosts network visibility, reduces threat response time by 50%, and offers ROI in 12-24 months.
Sentiment score
3.7
WatchGuard EPDR optimizes operations, reduces costs, enhances security, and provides efficient endpoint management, especially valued in Latin America and schools.
I can say that knowing you have a product like WatchGuard EPDR that's working 24/7 to help protect students in a school is good for ROI.
IT Manager at Redeemer Baptist School
 

Customer Service

Sentiment score
5.0
Cybereason's customer service is competent and knowledgeable, though escalations can cause delays, especially without partnership status.
Sentiment score
6.2
WatchGuard EPDR's customer service is praised for knowledge and resolution speed, but some experience inefficiencies and availability issues.
Nine is great actually since we have people available when we ask, and they know what they are talking about.
Security Delivery Analyst at a consultancy with 10,001+ employees
if you're a partner with them, they provide fairly good support through a concept called invest support.
Head of Research Development and Innovation at CSIR
They create a case, tell me to refer to articles, and if not resolved, they take a remote session to solve the issue.
Solution Architect at Simvicitsolutions
Technical support for Panda Adaptive Defense 360 is provided by the reseller, and they also do preventive maintenance yearly.
Section Head, Information Technology at a transportation company with 201-500 employees
The technical support from WatchGuard would rate at about an eight on a scale of 1 to 10, where one is the worst technical support and 10 is the best technical support.
Citrix Solutions Architect at Digital Generation
 

Scalability Issues

Sentiment score
6.2
<p>Cybereason Endpoint Detection &amp; Response is highly scalable, effectively supporting large organizations with seamless expansion and flexible adaptation.</p>
Sentiment score
7.6
WatchGuard EPDR offers excellent scalability and integration, efficiently supporting diverse users across platforms, particularly small to medium businesses.
WatchGuard EPDR is very competitive regarding its scalability.
Citrix Solutions Architect at Digital Generation
 

Stability Issues

Sentiment score
5.5
Cybereason EDR is reliable with occasional upgrade issues, but improves system speed, and support resolves performance concerns.
Sentiment score
8.3
WatchGuard EPDR and Panda Security Adaptive Defense are stable, with high user satisfaction, minor update issues, and effective malware detection.
We inform Cybereason about any issues, and they work on a new solution, either with an update or a custom fix in anticipation of the next update.
Security Delivery Analyst at a consultancy with 10,001+ employees
WatchGuard EPDR is a very stable solution and is not resource intensive.
Citrix Solutions Architect at Digital Generation
It is very stable with no hanging problems.
Solution Architect at Simvicitsolutions
The stability is approximately a seven to eight out of ten.
IT System Support Administrator at a non-profit with 501-1,000 employees
 

Room For Improvement

Cybereason needs better support, simpler deployment, and enhanced features, including automation, dashboard design, and compatibility improvements.
WatchGuard EPDR needs improved integration, data protection, intuitive administration, DNS security, stability, deployment, reporting, and lower processor load.
An area for improvement would be the software deployment to seamlessly deploy software packages across multiple machines simultaneously.
Citrix Solutions Architect at Digital Generation
Panda Adaptive Defense 360 is not compatible with certain network devices like access points, switches, or routers, which would be an area for improvement.
IT System Support Administrator at a non-profit with 501-1,000 employees
Other firewalls allow adding categories and in-app controls which WatchGuard currently lacks.
Solution Architect at Simvicitsolutions
 

Setup Cost

Cybereason offers a competitively priced, comprehensive EDR solution with potential cost benefits for experienced users in enterprises.
WatchGuard EPDR offers flexible subscription pricing that's seen as reasonable, with advanced features justifying higher costs.
It is worth the money and provides good return on investment.
Regarding pricing, I am not sure because I did not compare it with other antivirus; maybe it is pricey.
Section Head, Information Technology at a transportation company with 201-500 employees
The pricing is slightly high, but the product quality justifies it.
Solution Architect at Simvicitsolutions
 

Valuable Features

Cybereason EDR offers real-time threat visibility, automatic isolation, and extensive threat-hunting for efficient endpoint management and minimal false positives.
WatchGuard EPDR simplifies threat detection and enhances IT productivity with advanced search, real-time insights, and robust endpoint protection.
What I find most valuable is the clarity of the platform.
Security Delivery Analyst at a consultancy with 10,001+ employees
The cloud of WatchGuard lets me see all my devices, updating me to minute levels with detailed information, such as patch status and vulnerabilities.
Solution Architect at Simvicitsolutions
The best features of WatchGuard EPDR are the remote management features.
Citrix Solutions Architect at Digital Generation
What is really great about Panda Adaptive Defense 360 is its console in the cloud, and it can keep the inventory of software in the PC.
Section Head, Information Technology at a transportation company with 201-500 employees
 

Categories and Ranking

Cybereason Endpoint Detecti...
Ranking in Endpoint Protection Platform (EPP)
41st
Ranking in Endpoint Detection and Response (EDR)
34th
Average Rating
7.8
Reviews Sentiment
5.6
Number of Reviews
22
Ranking in other categories
No ranking in other categories
WatchGuard EPDR
Ranking in Endpoint Protection Platform (EPP)
10th
Ranking in Endpoint Detection and Response (EDR)
13th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
37
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cybereason Endpoint Detection & Response is 0.9%, down from 1.0% compared to the previous year. The mindshare of WatchGuard EPDR is 2.1%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
WatchGuard EPDR2.1%
Cybereason Endpoint Detection & Response0.9%
Other97.0%
Endpoint Protection Platform (EPP)
 

Featured Reviews

reviewer2642739 - PeerSpot reviewer
Security Delivery Analyst at a consultancy with 10,001+ employees
User-friendly platform and dashboards provide comprehensive insights
I would like to see improvements on the operational side, specifically in grouping. Currently, I can group sensors into a custom group and assign policies, but I feel it is a shame that I cannot create groups of groups with inheritance. This would be useful for organizing multiple sites or countries into a single group containing multiple sub-groups. Additionally, in the whitelisting case, if I want one policy to have specific whitelisting, but not all the machines in that policy to have it, I could use multiple groups belonging to the same parent group. It is a bit disappointing that whitelisting can only be done via policies and not for individual machines. If I need to whitelist for only one machine, I must create a specific policy. This poses a challenge with two thousand endpoints, making it nearly impossible to create two thousand different policies.
NJ
Section Head, Information Technology at a transportation company with 201-500 employees
Using cloud-based console for software inventory management and email alerts
I have no idea if I use some automation functions. I can't find any disadvantages; maybe that is because many companies haven't used it. I would prefer to see some features such as AI in antivirus solutions. I appreciate reporting, but it could be better with monthly reporting or auto-generated monthly reports.
report
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
8%
Comms Service Provider
7%
Computer Software Company
13%
Comms Service Provider
11%
Manufacturing Company
7%
Hospitality Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise13
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise8
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Cybereason Endpoint Detection & Response?
Comparison with other products showed it be cheaper than some larger competitors. Set up cost for us were cheaper as we already had users experienced with the product in other business units. Initi...
What is your primary use case for Cybereason Endpoint Detection & Response?
My main use case for Cybereason Endpoint Detection &amp; Response is mostly for incident response.
What do you like most about WatchGuard EPDR?
The product's most valuable features are the zero-trust application service and its capability to detect threats and attacks.
What needs improvement with WatchGuard EPDR?
I would not be able to say what areas of WatchGuard EPDR have improved, as I do not work with the product myself so much anymore. I just used to assist with installation and deployment, especially ...
 

Also Known As

Cybereason EDR, Cybereason Deep Detect & Respond
Panda Adaptive Defense 360
 

Overview

 

Sample Customers

Lockheed Martin, Spark Capital, DocuSign, Softbank Capital
Indra, Valea AB, Fineit, Aemcom, Data Solutions INC., Gloucestershire NHS, Golden Star Resources Ltd, Hispania Racing Team, Instituto Dos Museus e da ConserÊo, Escuelas Pias Provincia Emaus, Axiom Housing Association, Municipality of Bjuv, Lesedi Nuclear, Mullsj_ municipality, Eng. skolan Norr AB, Dalakraft AB, Peter Green Haulage Ltd
Find out what your peers are saying about Cybereason Endpoint Detection & Response vs. WatchGuard EPDR and other solutions. Updated: December 2025.
879,422 professionals have used our research since 2012.