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CTERA Enterprise File Services Platform vs FreeNAS comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CTERA Enterprise File Servi...
Ranking in NAS
9th
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
9
Ranking in other categories
File System Software (2nd), Cloud Migration (8th), Cloud Storage (11th), Cloud Backup (11th), Disaster Recovery (DR) Software (8th), Cloud Storage Gateways (3rd), Content Collaboration Platforms (10th)
FreeNAS
Ranking in NAS
11th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the NAS category, the mindshare of CTERA Enterprise File Services Platform is 1.7%, up from 1.3% compared to the previous year. The mindshare of FreeNAS is 2.0%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
NAS
 

Featured Reviews

Igal Muginstein - PeerSpot reviewer
Offers flexibility, fast performance, and ransomware protection
The platform is releasing new features at a fast pace, which sometimes leads to version updates every three to six months. Although updates are generally not complex, it is challenging to stop the production environment during these updates, even if the downtime is just a few minutes. This is a common challenge across all NAS providers. From my perspective, the most important area for improvement is developing a method to perform updates without affecting customer production environments. Additionally, there are some cache size limitations that might become problematic for future use cases, though they don’t impact current applications. Collaboration for NFS and SMB protocols could also be enhanced. Although this issue isn't specific to CTERA, it is something we are working on together to improve. The quality of the versions has improved, but occasional issues still arise. All solutions face this challenge, but we hope to see a continued reduction in the number of bugs. That said, we haven't had any major production problems in the last four years, and we appreciate how responsive CTERA is to our issues. We engage in brainstorming sessions together, and we value this relationship.
Vincenzo D'Aniello - PeerSpot reviewer
Open-source with great disk management and task synchronization
The system itself allows you to add any feature. The only bad thing is that this maybe depends on FreeBSD, and sometimes finding documentation is difficult. For example, we knew that previous versions automatically enabled the Linux kernel, yet with the recent version, this was no longer the case. Now, there was the possibility of being able to create Debian-based jails, and finding the documentation was not easy or fast. That said, in the end, we succeeded. If you find the documentation, it is always incomplete and fragmented.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The features I find most valuable are in the gateways themselves. They have done a great job over the years of providing insight into what is happening with our products, with the batches that come through that are scanned. I enjoy that part of it, and it is fairly easy to use from our standpoint once we get to know the product."
"The best feature is the migration tool within CTERA."
"It is a three-in-one solution for us. It is a file-sharing platform, an archiving solution, and also a backup solution."
"I like that the glass is always half full with CTERA file services. It keeps the data hot for users on location and then tiers off older data. If you need it, the stub is still there. You can click on it, and it's back on the device."
"The solution provides substantial flexibility, allowing the separation of workloads across various hardware platforms without vendor lock-in. This flexibility makes it adaptable to future infrastructure changes."
"The solution provides data eviction, where unused data is evicted from the local file, freeing up space. It also allows data to be rehydrated from the cloud when needed."
"The CTERA Enterprise File Services Platform is a hybrid solution that supports both on-premises and cloud environments."
"CTERA's instantaneous and redundant file replication, available across multiple geographical locations, ensures easy and user-friendly recovery."
"The ease of use of the 'jail', the management of backups, and copies to easily create test and pre-production scenarios have speeded up the development and distribution of business apps."
"Its stability is the most valuable. It is reliable, and we don't have to worry too much about it."
"It integrates well into either Windows or Linux environments."
"What I like about it is that I can work on it from any computer or any device. The initial setup is very simple. The setup wizard is really helpful."
"It has the best storage capacity."
"FreeNAS is much simpler and easier to use than other solutions, but we don't have the complete range of features that come with the full version."
"The solution has been very stable so far."
 

Cons

"One suggested improvement for the CTERA Enterprise File Services Platform is the ability to distribute data across multiple active backend storage nodes rather than the current limitation of a single active node."
"It would help to have a global single-pane-of-glass view of all my CTERA devices. We have different regions, and we must log in to each portal to see what's happening with those. It would be nice to have a single portal to see the health of the devices, versions, and firmware upgrades. Sometimes, we want to dive into something more complex, like investigating why CTERA storage usage grew from 2 terabytes to 4 terabytes in a week. That's a little challenging. It's something we would like to see on the road map."
"I am looking for a process where version upgrades do not impact the customers. There is no downtime."
"They fixed all the requirements that we had in the beginning. The beginning was a little bit rough, but we tuned it nicely. However, in some cases, they could improve performance."
"One of the bigger things that I would like to see is additional logging. There are logs in there. They provide us with the initial logs on what is happening on our CTERA device. I appreciate that, but they do not give us any further information. I would like to have more information on the logs themselves."
"One suggested improvement for the CTERA Enterprise File Services Platform is the ability to distribute data across multiple active backend storage nodes rather than the current limitation of a single active node."
"AI and automation features could enhance the platform, such as AI-powered search, predictive storage analytics, and intelligent alerts for proactive monitoring. Predictive storage analytics will help with better capacity planning. There can be some sort of intelligent alerts for proactive monitoring."
"However, in some cases, they could improve performance."
"FreeNAS should be better prepared for clustering."
"If you find the documentation, it is always incomplete and fragmented."
"They should include clustering for the solution."
"The support for S3 needs to be improved."
"The latest version of the dashboard doesn't work as good as the previous version."
"The one thing that I find difficult to do which is very time-consuming is that I like to have a backup of the important files."
"They can improve the integration with PSA systems. This functionality could be better."
 

Pricing and Cost Advice

"I find the pricing reasonable. They offered us deals that helped us. Especially with the upgrade to a bigger unit last year, they were helpful with the deal."
"It is hard to compare the costs if we want to retain the same model of a separate high-performance storage or certain things, but it is one of the cheapest solutions available in Israel."
"It is fairly priced. I am not too involved in the pricing of what we used to pay, but it would have reduced the cost of ownership. I cannot give a figure, but the EMC solution was very expensive compared to CTERA."
"CTERA's pricing seems to be on par with some of the other players, such as Nasuni and Azure. They all have benefits, but CTERA is competitive for its features."
"CTERA's pricing model is competitive compared to other companies that achieve the same thing. Their closest rival is Nasuni, and CTERA is significantly more affordable than Nasuni."
"I am not directly involved in the pricing aspects, but I understand that CTERA's pricing is competitive and within industry standards."
"So far, pricing seems to be fine."
"Its price is okay. It suits our needs."
"Its licensing cost is based on the hardware capacity."
"For our configuration, we pay a little bit less than €10,000 ($12,000 USD) per year."
"We use the free version of the program."
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Top Industries

By visitors reading reviews
Computer Software Company
70%
Financial Services Firm
4%
Educational Organization
4%
University
3%
Computer Software Company
16%
Performing Arts
8%
Comms Service Provider
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for CTERA Enterprise File Services Platform?
I am not directly involved in the pricing aspects, but I understand that CTERA's pricing is competitive and within industry standards.
What needs improvement with CTERA Enterprise File Services Platform?
One area for improvement is the migration tool, which at times does not work as designed, necessitating the use of alternative solutions like Robocopy. AI and automation features could enhance the ...
What is your primary use case for CTERA Enterprise File Services Platform?
We use it as a hosted cloud solution. We had initially tried Azure File Sync, but that did not work. Due to certain security concerns, I was tasked with researching alternatives. I evaluated severa...
What do you like most about FreeNAS?
The ease of use of the 'jail', the management of backups, and copies to easily create test and pre-production scenarios have speeded up the development and distribution of business apps.
What needs improvement with FreeNAS?
The system itself allows you to add any feature. The only bad thing is that this maybe depends on FreeBSD, and sometimes finding documentation is difficult. For example, we knew that previous versi...
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

McDonald's, WPP, US Navy, Gore, Festo, Stryker, Bezeq, PERI
Morroni Technologies Inc., Creative Integrations
Find out what your peers are saying about CTERA Enterprise File Services Platform vs. FreeNAS and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.