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CTERA Enterprise File Services Platform vs FreeNAS comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CTERA Enterprise File Servi...
Ranking in NAS
9th
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
9
Ranking in other categories
File System Software (3rd), Cloud Migration (7th), Cloud Storage (11th), Cloud Backup (11th), Disaster Recovery (DR) Software (8th), Cloud Storage Gateways (2nd), Content Collaboration Platforms (11th)
FreeNAS
Ranking in NAS
12th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the NAS category, the mindshare of CTERA Enterprise File Services Platform is 1.8%, up from 1.4% compared to the previous year. The mindshare of FreeNAS is 2.0%, down from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
NAS
 

Featured Reviews

Igal Muginstein - PeerSpot reviewer
Offers flexibility, fast performance, and ransomware protection
The platform is releasing new features at a fast pace, which sometimes leads to version updates every three to six months. Although updates are generally not complex, it is challenging to stop the production environment during these updates, even if the downtime is just a few minutes. This is a common challenge across all NAS providers. From my perspective, the most important area for improvement is developing a method to perform updates without affecting customer production environments. Additionally, there are some cache size limitations that might become problematic for future use cases, though they don’t impact current applications. Collaboration for NFS and SMB protocols could also be enhanced. Although this issue isn't specific to CTERA, it is something we are working on together to improve. The quality of the versions has improved, but occasional issues still arise. All solutions face this challenge, but we hope to see a continued reduction in the number of bugs. That said, we haven't had any major production problems in the last four years, and we appreciate how responsive CTERA is to our issues. We engage in brainstorming sessions together, and we value this relationship.
Vincenzo D'Aniello - PeerSpot reviewer
Open-source with great disk management and task synchronization
The system itself allows you to add any feature. The only bad thing is that this maybe depends on FreeBSD, and sometimes finding documentation is difficult. For example, we knew that previous versions automatically enabled the Linux kernel, yet with the recent version, this was no longer the case. Now, there was the possibility of being able to create Debian-based jails, and finding the documentation was not easy or fast. That said, in the end, we succeeded. If you find the documentation, it is always incomplete and fragmented.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our main reason for going for this solution was the uncontrollable growth of file data. It was unsustainable on our previous platform or technology. We needed something scalable like CTERA, so it was the scalability that we required."
"The support is awesome. It is top-notch. I would rate their support a ten out of ten."
"The solution provides data eviction, where unused data is evicted from the local file, freeing up space. It also allows data to be rehydrated from the cloud when needed."
"The CTERA Enterprise File Services Platform is a hybrid solution that supports both on-premises and cloud environments."
"CTERA's instantaneous and redundant file replication, available across multiple geographical locations, ensures easy and user-friendly recovery."
"CTERA has been particularly capable of keeping all of our workstations backed up. That became a critical feature for us during the pandemic when computers were rarely in the office. Everybody went off-site with their computers, and we were accustomed to working with a centralized storage infrastructure where people would come to the office and connect to the server to use, create, and modify files. Everything was done directly to that server."
"CTERA is a very scalable product, allowing us to grow."
"The best feature is the migration tool within CTERA."
"Its stability is the most valuable. It is reliable, and we don't have to worry too much about it."
"FreeNAS is much simpler and easier to use than other solutions, but we don't have the complete range of features that come with the full version."
"The solution has been very stable so far."
"It integrates well into either Windows or Linux environments."
"The ease of use of the 'jail', the management of backups, and copies to easily create test and pre-production scenarios have speeded up the development and distribution of business apps."
"It has the best storage capacity."
"What I like about it is that I can work on it from any computer or any device. The initial setup is very simple. The setup wizard is really helpful."
 

Cons

"It would help to have a global single-pane-of-glass view of all my CTERA devices. We have different regions, and we must log in to each portal to see what's happening with those. It would be nice to have a single portal to see the health of the devices, versions, and firmware upgrades. Sometimes, we want to dive into something more complex, like investigating why CTERA storage usage grew from 2 terabytes to 4 terabytes in a week. That's a little challenging. It's something we would like to see on the road map."
"One suggested improvement for the CTERA Enterprise File Services Platform is the ability to distribute data across multiple active backend storage nodes rather than the current limitation of a single active node."
"One of the bigger things that I would like to see is additional logging. There are logs in there. They provide us with the initial logs on what is happening on our CTERA device. I appreciate that, but they do not give us any further information. I would like to have more information on the logs themselves."
"It has a learning curve."
"More monitoring from the platform would be good. There is some monitoring, but it is paid. It is a chargeable service. It would be good for that to be included in the base."
"The new Edge filer that they have comes with a lot more features than what we purchased. It would be better if we are able to add those extra features without having to swap out the hardware. A clear upgrade path for legacy customers would be beneficial."
"AI and automation features could enhance the platform, such as AI-powered search, predictive storage analytics, and intelligent alerts for proactive monitoring. Predictive storage analytics will help with better capacity planning. There can be some sort of intelligent alerts for proactive monitoring."
"One suggested improvement for the CTERA Enterprise File Services Platform is the ability to distribute data across multiple active backend storage nodes rather than the current limitation of a single active node."
"The support for S3 needs to be improved."
"FreeNAS should be better prepared for clustering."
"They can improve the integration with PSA systems. This functionality could be better."
"They should include clustering for the solution."
"The latest version of the dashboard doesn't work as good as the previous version."
"If you find the documentation, it is always incomplete and fragmented."
"The one thing that I find difficult to do which is very time-consuming is that I like to have a backup of the important files."
 

Pricing and Cost Advice

"CTERA's pricing model is competitive compared to other companies that achieve the same thing. Their closest rival is Nasuni, and CTERA is significantly more affordable than Nasuni."
"CTERA's pricing seems to be on par with some of the other players, such as Nasuni and Azure. They all have benefits, but CTERA is competitive for its features."
"It is fairly priced. I am not too involved in the pricing of what we used to pay, but it would have reduced the cost of ownership. I cannot give a figure, but the EMC solution was very expensive compared to CTERA."
"So far, pricing seems to be fine."
"I am not directly involved in the pricing aspects, but I understand that CTERA's pricing is competitive and within industry standards."
"I find the pricing reasonable. They offered us deals that helped us. Especially with the upgrade to a bigger unit last year, they were helpful with the deal."
"It is hard to compare the costs if we want to retain the same model of a separate high-performance storage or certain things, but it is one of the cheapest solutions available in Israel."
"Its licensing cost is based on the hardware capacity."
"We use the free version of the program."
"Its price is okay. It suits our needs."
"For our configuration, we pay a little bit less than €10,000 ($12,000 USD) per year."
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Top Industries

By visitors reading reviews
Computer Software Company
67%
Educational Organization
4%
Financial Services Firm
4%
Retailer
3%
Comms Service Provider
12%
Performing Arts
12%
Computer Software Company
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for CTERA Enterprise File Services Platform?
I am not directly involved in the pricing aspects, but I understand that CTERA's pricing is competitive and within industry standards.
What needs improvement with CTERA Enterprise File Services Platform?
One area for improvement is the migration tool, which at times does not work as designed, necessitating the use of alternative solutions like Robocopy. AI and automation features could enhance the ...
What is your primary use case for CTERA Enterprise File Services Platform?
We use it as a hosted cloud solution. We had initially tried Azure File Sync, but that did not work. Due to certain security concerns, I was tasked with researching alternatives. I evaluated severa...
What do you like most about FreeNAS?
The ease of use of the 'jail', the management of backups, and copies to easily create test and pre-production scenarios have speeded up the development and distribution of business apps.
What needs improvement with FreeNAS?
The system itself allows you to add any feature. The only bad thing is that this maybe depends on FreeBSD, and sometimes finding documentation is difficult. For example, we knew that previous versi...
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

McDonald's, WPP, US Navy, Gore, Festo, Stryker, Bezeq, PERI
Morroni Technologies Inc., Creative Integrations
Find out what your peers are saying about CTERA Enterprise File Services Platform vs. FreeNAS and other solutions. Updated: July 2025.
865,140 professionals have used our research since 2012.