

Cortex XDR by Palo Alto Networks and Symantec Endpoint Security Complete are two leading products in the endpoint security market. Symantec Endpoint Security Complete has an edge due to its superior features, while Cortex XDR is preferred for its pricing and support.
Features: Cortex XDR users highlight its powerful threat detection and response capabilities, effective root cause analysis, and seamless integration with other Palo Alto Networks products. Symantec Endpoint Security Complete is praised for its comprehensive suite of security tools, advanced malware protection, and robust device control functions.
Room for Improvement: Cortex XDR users suggest enhancements in reporting capabilities, more intuitive configuration options, and improved scalability. Symantec Endpoint Security Complete users note occasional system slowdowns, complexity in managing policies, and a somewhat cumbersome user interface.
Ease of Deployment and Customer Service: Cortex XDR is noted for its relatively straightforward deployment process and effective customer service. Symantec Endpoint Security Complete, while comprehensive, is perceived as more complex to deploy but offers robust support once implemented.
Pricing and ROI: Cortex XDR is perceived as providing better value for money, with setup costs being more favorable and users experiencing a more positive ROI. Symantec Endpoint Security Complete's pricing is higher, and while users acknowledge the product's extensive features, they feel the ROI does not always justify the expense.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
I have seen a return on investment with Cortex XDR by Palo Alto Networks, as this product is offered at a minimal cost, and we can find a good ROI from it.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
I don't know the current situation with Broadcom, however, it was good when I was involved.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
Cortex remains fast and responsive, even with increasing data and alerts.
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Cortex XDR is stable, offering high quality and reliable performance.
Mac OS upgrades would break them before new versions were available.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
The mobile device management was not unified with the other endpoint management, creating structural issues.
They could improve the user interface.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
I have both the antivirus and EDR features constantly, allowing my team's customers to conduct detailed analyses of where attacks have occurred or if any malicious files are present, which devices or files have been targeted.
Fortinet Endpoint Protection provides more features compared to other solutions.
| Product | Market Share (%) |
|---|---|
| Cortex XDR by Palo Alto Networks | 3.3% |
| Symantec Endpoint Security Complete | 0.7% |
| Other | 96.0% |


| Company Size | Count |
|---|---|
| Small Business | 43 |
| Midsize Enterprise | 18 |
| Large Enterprise | 43 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 5 |
| Large Enterprise | 6 |
Cortex XDR by Palo Alto Networks delivers comprehensive endpoint security, integrating well with other systems to offer robust threat detection and real-time protection through AI-driven analytics.
Cortex XDR by Palo Alto Networks offers advanced endpoint protection and threat detection through AI and behavior-based analytics. Its user-friendly design simplifies integration with firewalls, delivering multi-layered protection with low resource consumption. Valued for policy management, USB control, and incident correlation, Cortex XDR enhances threat management and real-time threat hunting capabilities. However, users note challenges with third-party integration, reporting, and dashboard automation. Agent performance across operating systems and memory consumption are areas for improvement, alongside reducing false positives and simplifying endpoint management and setup.
What features does Cortex XDR offer?
What benefits should be considered in reviews?
Cortex XDR is crucial in industries requiring robust endpoint protection, such as finance, healthcare, and technology. It supports malware detection, behavioral analysis, and ransomware mitigation across endpoints, including remote work environments, providing comprehensive threat visibility and security policy management. The solution's integration with firewalls and specialized industry requirements enhances security posture in diverse operational settings.
Symantec Endpoint Security (SES) Complete delivers comprehensive protection for all your traditional and mobile devices across the entire attack chain. Symantec endpoint innovations include behavioral isolation, Active Directory security, and Threat Hunter technologies to protect your endpoints against sophisticated threats and targeted attacks. For higher return-on-investment and lower total cost of ownership, this single-agent solution supports on-premises, hybrid, and cloud-based deployments.
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