Cortex XDR by Palo Alto Networks and Symantec Endpoint Security Complete are two leading products in the endpoint security market. Symantec Endpoint Security Complete has an edge due to its superior features, while Cortex XDR is preferred for its pricing and support.
Features: Cortex XDR users highlight its powerful threat detection and response capabilities, effective root cause analysis, and seamless integration with other Palo Alto Networks products. Symantec Endpoint Security Complete is praised for its comprehensive suite of security tools, advanced malware protection, and robust device control functions.
Room for Improvement: Cortex XDR users suggest enhancements in reporting capabilities, more intuitive configuration options, and improved scalability. Symantec Endpoint Security Complete users note occasional system slowdowns, complexity in managing policies, and a somewhat cumbersome user interface.
Ease of Deployment and Customer Service: Cortex XDR is noted for its relatively straightforward deployment process and effective customer service. Symantec Endpoint Security Complete, while comprehensive, is perceived as more complex to deploy but offers robust support once implemented.
Pricing and ROI: Cortex XDR is perceived as providing better value for money, with setup costs being more favorable and users experiencing a more positive ROI. Symantec Endpoint Security Complete's pricing is higher, and while users acknowledge the product's extensive features, they feel the ROI does not always justify the expense.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
I have seen a return on investment with Cortex XDR by Palo Alto Networks, as this product is offered at a minimal cost, and we can find a good ROI from it.
Their support is efficient and responsive whenever I raise a ticket through my portal.
Every vendor has similar support; it depends on how the case is handled and raised.
I would rate technical support from Palo Alto on a scale from one to ten as an eight, as I find it good.
I don't know the current situation with Broadcom, however, it was good when I was involved.
For the last 11 months, we haven't faced any outage issues, so it is a stable product.
Cortex XDR is stable, offering high quality and reliable performance.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Cortex XDR could improve its sales support team, including better commission structures and referral programs.
They could improve the user interface.
Compared to competitors such as CrowdStrike and Sophos, the pricing of Cortex XDR by Palo Alto Networks is similar to CrowdStrike but more expensive than Sophos.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
If a user doesn't click any link within 30 days and on the 31st day clicks a new link, Cortex XDR immediately alerts us that this user has clicked on an uncommon link or their behavior is uncommon.
I have both the antivirus and EDR features constantly, allowing my team's customers to conduct detailed analyses of where attacks have occurred or if any malicious files are present, which devices or files have been targeted.
Cortex XDR by Palo Alto Networks delivers comprehensive endpoint security, integrating well with other systems to offer robust threat detection and real-time protection through AI-driven analytics.
Cortex XDR by Palo Alto Networks offers advanced endpoint protection and threat detection through AI and behavior-based analytics. Its user-friendly design simplifies integration with firewalls, delivering multi-layered protection with low resource consumption. Valued for policy management, USB control, and incident correlation, Cortex XDR enhances threat management and real-time threat hunting capabilities. However, users note challenges with third-party integration, reporting, and dashboard automation. Agent performance across operating systems and memory consumption are areas for improvement, alongside reducing false positives and simplifying endpoint management and setup.
What features does Cortex XDR offer?Cortex XDR is crucial in industries requiring robust endpoint protection, such as finance, healthcare, and technology. It supports malware detection, behavioral analysis, and ransomware mitigation across endpoints, including remote work environments, providing comprehensive threat visibility and security policy management. The solution's integration with firewalls and specialized industry requirements enhances security posture in diverse operational settings.
Symantec Endpoint Security (SES) Complete delivers comprehensive protection for all your traditional and mobile devices across the entire attack chain. Symantec endpoint innovations include behavioral isolation, Active Directory security, and Threat Hunter technologies to protect your endpoints against sophisticated threats and targeted attacks. For higher return-on-investment and lower total cost of ownership, this single-agent solution supports on-premises, hybrid, and cloud-based deployments.
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