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Cortex Agentic Endpoint Security vs Symantec Endpoint Security Complete comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
122
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Cortex Agentic Endpoint Sec...
Ranking in Endpoint Protection Platform (EPP)
39th
Average Rating
9.0
Reviews Sentiment
6.6
Number of Reviews
1
Ranking in other categories
Endpoint Detection and Response (EDR) (43rd), AI Security (236th), Agentic Endpoint Security (2nd), Endpoint Control and Prevention (ECP) (7th)
Symantec Endpoint Security ...
Ranking in Endpoint Protection Platform (EPP)
41st
Average Rating
8.2
Reviews Sentiment
6.0
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
JA
Ciso at CYBERcom
Unified telemetry has transformed our SOC operations and now automates complex incident response
The best features of Cortex Agentic Endpoint Security include UEBA and anomaly detections, all of the activities that happened on the network that are off the baseline. Most of the time in any attack, one of the first stages is something that the system did not see before. This gives us a lot of value, along with the automation part. When it comes to differentiating between benign tools, the criteria security analysts use includes taking a lot of advantage of the playbooks for enrichment and doing partial investigation, searching hashes on different blacklists and different IOC feeds, and searching for IP addresses and domain age. We also use our investigation systems that we built, which involves Cortex in them as a detection source.
PetriRajama - PeerSpot reviewer
Lead of IT at a tech services company with 201-500 employees
Has provided strong security foundations but struggles with integration and ongoing compatibility issues
It had its problems. They were rebuilding it while having the old functionality and new functionality layered on top of each other. They were migrating the functionalities to the new solution, which caused significant problems. The mobile device management was not unified with the other endpoint management, creating structural issues.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Their XDR agent and their behavioral indicators of compromise (BIOC) are pretty nice. Their managed threat hunting is also pretty nice. They also have WildFire, which is a service for actively looking for malware. It's quite useful."
"From the Palo Alto side, whatever they buy, they integrate that really well into their integration suite, and that makes a massive difference."
"They did what they said, and this solution could apply to any scenario."
"The solution allows control over the user and his machine through Cortex XDR security policies."
"The interface is easy to use and it is more up to date than our previous solution."
"The tool's use cases are relevant to security."
"Its interface and pricing are most valuable, and it is better than other vendors in terms of security."
"The information the dashboard provides is very clear."
"Once you add all of the additional features of XAIM and sending third-party logs to the system and using automation, this makes Cortex Agentic Endpoint Security superior to all of the other vendors."
"The feature I like the most is the Adaptive Protection... And it does not negatively affect users' activities because we can adapt it and allow binaries that are executed regularly, while forbidding those that are not executed within the company."
"The solution's most important feature is its reliability. It is not heavy on the workstation."
"The solution prevents any damage from viruses and provides risk mitigation for virus threats."
"Setting up Symantec is straightforward."
"In reference to zero-day attacks, we immediately get signatures from the Symantec site. That is good."
"With this solution, we haven't had any attacks, every malicious activity is blocked and monitored, and we can integrate it with our SIEM to efficiently manage and monitor all activity."
"Security Complete comes with antivirus plus EDR, which is a convergence of antivirus and EDR."
"One feature I found most valuable in Symantec Endpoint Security Complete is the firewall feature on the endpoint. The firewall feature helps users handle virus outbreaks."
 

Cons

"There are some default policies which sometimes affect our applications and cause them to run around. In the hotel industry, we use a different type of data versus Oracle and SQL. By default, there are some policies which stop us from running properly. Because of this, the support level is also not that strong. We have to wait to get a results."
"If they had pulse rate detection, it would be better."
"It tends to do 99.9% of things. The only thing I'd like is single sign-on authentication into their cloud platform so that my users can be properly authenticated against it."
"Enhancing UI simplicity and playbook flexibility are areas that could benefit from more low-code automation options for smoother integrations."
"The playbooks could be improved to include more functionalities or actions."
"This is a very costly product."
"Fine-tuning the detection policy requires experience because the policy is very complex in Cortex XDR by Palo Alto Networks, and we get high false positive alerts."
"The tool needs to be improved in terms of integration and interface."
"I rate the technical support for Cortex Agentic Endpoint Security as not always the best."
"Any traffic coming through should be recognized whether it is a legitimate URL or not."
"The solution should include automatic updates."
"The solution's support is not available over the weekends. We also need to have the DLP, endpoint security, and encryption integrated into one agent."
"They could improve the user interface."
"Getting ROI from Symantec Endpoint Security Complete is tough. It's not feasible to get ROI now."
"Installation and packaging for Symantec Endpoint Security Complete should be improved. Its console is also confusing, so that's another area for improvement."
"Symantec could have better support for iOS and Android mobile devices."
"Symantec Endpoint Security Complete could improve by integrating more easily with other Symantec security products."
 

Pricing and Cost Advice

"The pricing is a little bit on the expensive side."
"The cost of Cortex XDR by Palo Alto Networks is $55 to $90 USD per endpoint per month."
"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."
"It is cost-effective compared to similar solutions. It fits for the small businesses through to the big businesses."
"We pay about $50,000 USD per year for a bundle that includes Cortex XDR."
"It's about $55 per license on a yearly basis."
"The cost depends on your chosen license type, like Pro or other licenses."
"The pricing seems fair, and I do like the licensing model. You use wherever they are, and it is elastic."
Information not available
"The pricing is good. It's good value for the money."
"The product's pricing is dependent on partnership levels. The solution's price is competitive compared to other solutions."
"It's cost-effective and well-suited for smaller to midrange companies."
"I'm recommending going with three-year licensing, rather than the yearly licensing option for this product."
"License renewal is not a straightforward process. I have a three-year subscription. It takes a long time to renew the license after three years. It is not proactive on that. The solution is expensive for the coverage that it does. I have to include other products to complement the protection that Symantec Endpoint Security Complete does not cover. We have to pay 18 euros. There are no additional support or maintenance costs."
"In terms of costs, Symantec Endpoint Security Complete has become costlier compared to how much it was in the past. The cost of the product is very high now. The customer needs to pay extra for additional features, but not for technical support. For example, if you need an email gateway or if you are looking for URL filtering, you have to pay extra, and that's where the costs for Symantec Endpoint Security Complete become higher."
"Symantec Endpoint Security Complete is not expensive."
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Top Industries

By visitors reading reviews
Comms Service Provider
14%
Outsourcing Company
12%
Construction Company
10%
Manufacturing Company
10%
Financial Services Firm
15%
Comms Service Provider
13%
Construction Company
9%
Outsourcing Company
8%
Outsourcing Company
16%
Financial Services Firm
14%
Manufacturing Company
11%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise21
Large Enterprise57
No data available
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise7
 

Questions from the Community

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What needs improvement with Symantec Endpoint Security Complete?
It had its problems. They were rebuilding it while having the old functionality and new functionality layered on top ...
What is your primary use case for Symantec Endpoint Security Complete?
It's the network side of things. They have the Fortinet SASE network protection, which is ideal for us because mo...
What advice do you have for others considering Symantec Endpoint Security Complete?
I have worked with this solution. From a security perspective, my understanding is that it remains in the top five so...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
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Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
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