My advice for those looking to use Service Creatio is to have a clear understanding of what they need to solve with the tool. Many companies lack professionals who understand the requirements to implement service tools appropriately, such as ITIL. The principal issue is having clarity on what needs to be done and how to work with the product. On a scale of one to ten, I rate Service Creatio a nine overall.
Deputy Chief Information Officer, Head of Digital Strategy & Cybersecurity at Kyiv City Council
Reseller
Top 5
Mar 18, 2025
I would recommend improving the ease of building interactions between different installations of Service Creatio. The interactions would allow one service to start in one city and finish in another, providing interoperability of services. I would rate the overall solution a nine out of ten.
CRM Customer Engagement Centers offer integrated solutions designed to enhance customer interactions through seamless communication across various channels. These platforms help businesses manage, analyze, and optimize customer experiences, ensuring efficient service and improved satisfaction.These centers are tailored for businesses seeking a comprehensive approach to managing customer relationships. They enable organizations to unify communication channels like email, chat, social media,...
My advice for those looking to use Service Creatio is to have a clear understanding of what they need to solve with the tool. Many companies lack professionals who understand the requirements to implement service tools appropriately, such as ITIL. The principal issue is having clarity on what needs to be done and how to work with the product. On a scale of one to ten, I rate Service Creatio a nine overall.
I would recommend improving the ease of building interactions between different installations of Service Creatio. The interactions would allow one service to start in one city and finish in another, providing interoperability of services. I would rate the overall solution a nine out of ten.
I recommend this solution. Overall, I rate the solution a nine out of ten.