My advice for those looking to use Service Creatio is to have a clear understanding of what they need to solve with the tool. Many companies lack professionals who understand the requirements to implement service tools appropriately, such as ITIL. The principal issue is having clarity on what needs to be done and how to work with the product. On a scale of one to ten, I rate Service Creatio a nine overall.
Deputy Chief Information Officer, Head of Digital Strategy & Cybersecurity at Kyiv City Council
Reseller
Top 5
Mar 18, 2025
I would recommend improving the ease of building interactions between different installations of Service Creatio. The interactions would allow one service to start in one city and finish in another, providing interoperability of services. I would rate the overall solution a nine out of ten.
CRM Customer Engagement Centers focus on enhancing customer interactions, making it easier for organizations to manage customer relationships through different channels effectively. They offer scalable solutions tailored to business needs, streamlining customer touchpoints in real time.CRM Customer Engagement Centers provide businesses with tools to improve customer service efficiency and customer satisfaction. By integrating various communication channels, including social media, email, and...
My advice for those looking to use Service Creatio is to have a clear understanding of what they need to solve with the tool. Many companies lack professionals who understand the requirements to implement service tools appropriately, such as ITIL. The principal issue is having clarity on what needs to be done and how to work with the product. On a scale of one to ten, I rate Service Creatio a nine overall.
I would recommend improving the ease of building interactions between different installations of Service Creatio. The interactions would allow one service to start in one city and finish in another, providing interoperability of services. I would rate the overall solution a nine out of ten.
I recommend this solution. Overall, I rate the solution a nine out of ten.