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ControlUp vs Nagios XI comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ControlUp
Ranking in IT Infrastructure Monitoring
31st
Average Rating
8.6
Reviews Sentiment
7.9
Number of Reviews
12
Ranking in other categories
Digital Experience Monitoring (DEM) (5th)
Nagios XI
Ranking in IT Infrastructure Monitoring
28th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
58
Ranking in other categories
Network Monitoring Software (25th), Server Monitoring (13th), Cloud Monitoring Software (25th)
 

Mindshare comparison

As of November 2025, in the IT Infrastructure Monitoring category, the mindshare of ControlUp is 1.1%, up from 0.8% compared to the previous year. The mindshare of Nagios XI is 3.2%, down from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Market Share Distribution
ProductMarket Share (%)
Nagios XI3.2%
ControlUp1.1%
Other95.7%
IT Infrastructure Monitoring
 

Featured Reviews

Richasvi Tripathi - PeerSpot reviewer
Used to monitor several devices, but most reports do not give information of all the devices
We have approximately 10 to 20 feature requests pending on the vendor side. Most reports give information about the top 100 devices, but not all of the devices. In our case, we are monitoring 200000 devices. So, we need details for all those devices, but that is limited to 100, which they have improved to an extent in some reports. I'm thinking of one feature request for ISPs because the dashboard does not provide a detailed list of ISPs, and it provides the wrong list. I feel some firewall issues are blocking that, and the team cannot send that detail. That may be the case. One feature request pending on the vendor side is the data format change. Once you see a detail in the report, it is mentioned in some other format, which is hard to analyze sometimes.
Amir  Said - PeerSpot reviewer
Effective alerting enhances network monitoring experience with an easy setup
We love Nagios XI due to the fact that JPS Web is very useful. JPS monitors the modem and performs switching, monitoring the computer, and performing switching. We implement some applications and traffic monitoring. The alerting system is very effective. For instance, if we have an alarm on some RAM storage if the traffic is cut or dropped.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service."
"ControlUp has some good functionalities, such as remotely pushing scripts in the device through the tool."
"The most valuable features in ControlUp are endpoint monitoring and the many features that are available."
"Integration with Netscaler and Scoutbees can provide a proper end-to-end analysis of the user's experience and give us a real ROI."
"It has a great career time monitoring tool."
"It shows you so many details of what's going on in that log-on that, if there's a problem, you can identify it in five minutes."
"The script-based actions have allowed us to extend the core reporting capabilities."
"The most valuable feature is the granularity of visibility into the resources that are in use by our applications."
"An excellent solution that is easy and intuitive to implement."
"Nagios XI simplifies our setup and reduces the time spent configuring monitoring tools."
"Nagios XI is a simple monitoring tool with performance management."
"I can monitor a software made in-house to software of bigger companies."
"The solution has a lot of plugins and scripts integrated with it."
"It's a monitoring agent. It's designed to do one thing. Its most valuable feature is its monitoring."
"The most valuable features of Nagios XI are you can customize it based on your use case and requirements. It is flexible and easy to integrate with our systems. You can customize the solution by adding additional features using code."
"Nagios XI is stable."
 

Cons

"There was some lag earlier, and reports pulled from the dashboard would sometimes be half an hour old. But now, the information provides real-time status, which is greatly appreciated. Overall, I've seen improvement in the product."
"We'd like to see the mobile app working again so that we can get alerts 24/7. This is especially useful for the person on call."
"ControlUp could improve the integration. Microsoft Azure Virtual Desktop monitoring has better integration."
"Most reports give information about the top 100 devices, but not all of the devices."
"The most common complaint that I have heard, at least within our organization, is about reporting. They have their own reporting. It's just that it doesn't yet include everything that you can look at within the application. You can only report on specific metrics or collections."
"It can be improved by including script-based scheduling."
"This solution be improved by including load throttling tools. For example, I can identify a service where we spend a lot of CPU but I cannot restrict the service from ControlUp. I have to use another tool like AppSense."
"There is area for improvement, maybe in the reporting. It could use some work in reporting."
"The GUI could be improved. It's a bit too basic, and maybe having a GraphQL interface would resolve this."
"I would like to see support for notification via SMS."
"The tool's AI model needs to be fixed."
"The installation and monitoring need improvement."
"There's room for improvement in the visibility, and in the ability to extract information. Stuff like this should be more simple."
"Improve the documentation, examples, and best practices, therefore users can understand how to do things."
"The product's stability could be even better."
"The user interface needs improvement."
 

Pricing and Cost Advice

"We are satisfied with the price compared to other solutions."
"Based on my experience, ControlUp is not that expensive."
"Personally, I would say that the only thing I could compare it to is another monitoring tool that we use, Nagios."
"For the cost of the commercial product and support, and taking into account the open source characteristics of it, I believe it is difficult to a better value."
"You can grow into the higher-priced scale as they learn how to utilize the features for Nagios XI."
"As it is not an agentless tool, I think it is expensive."
"Licensing costs are reasonable."
"The pricing is high with separate licensing for the product and support."
"For our country in North Africa, it's expensive and we could purchase another solution for that price. But it's a reasonable price if we're speaking in international terms."
"It is good to contact experts for advice about what is the best solution for your specific infrastructure and enterprise."
"This solution is very expensive, at approximately $5,000 USD when I purchased it, which is why I haven't upgraded my version in several years."
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
12%
Healthcare Company
11%
Manufacturing Company
8%
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise8
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise17
Large Enterprise21
 

Questions from the Community

What is your experience regarding pricing and costs for ControlUp Real-time?
Based on my experience, ControlUp is not that expensive. It is a cheap tool because it is deployed to many devices where I work.
What needs improvement with ControlUp Real-time?
There is area for improvement, maybe in the reporting. It could use some work in reporting.
What is your primary use case for ControlUp Real-time?
My use cases include everything, and I don't mean that facetiously. I mean everything. We manage the servers, manage user sessions, manage everything. We monitor monitoring and take actual actions,...
What is your experience regarding pricing and costs for Nagios XI?
The pricing for the Nagios XI product is good and better than other solutions. I would give it a four or five.
What needs improvement with Nagios XI?
The user interface needs improvement. Many tools have poor user interfaces, making them hard to manage and navigate.
What is your primary use case for Nagios XI?
I normally use Nagios XI for our servers. It's not particularly used for network equipment, however, I use it for monitoring our server performance, including CPU, memory, data, and services runnin...
 

Comparisons

 

Overview

 

Sample Customers

B/E Aerospace, North Carolina SECU, Vancouver Island Health Authority, University of Florida
Nagios has over one million users globally, including AOL, DHL, McAfee, MCI, MTV, Yahoo!, Universal, Toshiba, Sony, Siemens, and JPMorgan Chase.
Find out what your peers are saying about ControlUp vs. Nagios XI and other solutions. Updated: September 2025.
872,778 professionals have used our research since 2012.