ControlUp vs Nagios XI comparison

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ControlUp Logo
1,951 views|1,262 comparisons
100% willing to recommend
Nagios Logo
9,851 views|7,524 comparisons
86% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between ControlUp and Nagios XI based on real PeerSpot user reviews.

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed ControlUp vs. Nagios XI Report (Updated: March 2024).
767,995 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"ControlUp has an easy installation process.""The most valuable features in ControlUp are endpoint monitoring and the many features that are available.""The most valuable feature is the granularity of visibility into the resources that are in use by our applications.""It has a great career time monitoring tool.""It shows you so many details of what's going on in that log-on that, if there's a problem, you can identify it in five minutes.""The script-based actions have allowed us to extend the core reporting capabilities.""When using ControlUp, the core feature that we have found valuable is its UI. It is a valuable tool to view the analysis reactions of a base core Level 2 or Level 1 team so that they can complete the necessary troubleshooting.""Integration with Netscaler and Scoutbees can provide a proper end-to-end analysis of the user's experience and give us a real ROI."

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"Nagios is stable and it's easy to use the monitoring software, which is why we chose this product.""Nagios is a custom API manager, and we can expose custom APIs for our integration. This is a great feature.""I can monitor a phone on a desk to very big servers of any company.""The most valuable feature is its support for different types of devices, where it can use all of the equipment that you need.""The most valuable feature of Nagios XI is customization. We can customize based on our requirements. We can do modifications and implement a lot of scripts. Additionally, it is easy to use.""Nagios XI is a simple monitoring tool with performance management.""The solution is pretty stable.""Nagios XI helped me to draw the network and check for system failures."

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Cons
"It can be improved by including script-based scheduling.""The graphical user interface needs to be improved from version to version.""We'd like to see the mobile app working again so that we can get alerts 24/7. This is especially useful for the person on call.""This solution be improved by including load throttling tools. For example, I can identify a service where we spend a lot of CPU but I cannot restrict the service from ControlUp. I have to use another tool like AppSense.""Something I would love to see from a partner perspective would be maybe a way to do this in a surface hosting provider.""Integration is always a problem, and we feel that we are doing our best and the service provider thinks they are doing their best. I guess if ControlUp's system could be more capable or if people could understand the integration part, that would be better.""The most common complaint that I have heard, at least within our organization, is about reporting. They have their own reporting. It's just that it doesn't yet include everything that you can look at within the application. You can only report on specific metrics or collections.""ControlUp could improve the integration. Microsoft Azure Virtual Desktop monitoring has better integration."

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"I would like to see more customization in the network map because it is a bit tricky to use it.""The product's stability could be even better.""The interface could be more user-friendly.""It can be quite difficult to know which drivers and agents to use when setting up.""There's room for improvement in the visibility, and in the ability to extract information. Stuff like this should be more simple.""We'd like to see more integration capabilities.""I would like to see support for notification via SMS.""The reporting structure could be more streamlined."

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Pricing and Cost Advice
  • "We are satisfied with the price compared to other solutions."
  • "Personally, I would say that the only thing I could compare it to is another monitoring tool that we use, Nagios."
  • More ControlUp Pricing and Cost Advice →

  • "The pricing is really cost efficient. The licensing is perpetual and can be renewed very easily."
  • "You can grow into the higher-priced scale as they learn how to utilize the features for Nagios XI."
  • "For the cost of the commercial product and support, and taking into account the open source characteristics of it, I believe it is difficult to a better value."
  • "We are using the free version of this solution."
  • "This solution is very expensive, at approximately $5,000 USD when I purchased it, which is why I haven't upgraded my version in several years."
  • "The licensing fees for this solution are approximately $3,000 USD per year."
  • "The pricing is high with separate licensing for the product and support."
  • "Nagios Core does not have any payment, but Nagios XI requires payment for the license."
  • More Nagios XI Pricing and Cost Advice →

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    Comparison Review
    Anonymous User
    I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want using these, but they require quite some expertise before you can use them. Then there are the ones that are not open source, the enterprise softwares and cost you some money, but on the other hand, they are extremely easy to set-up and learn. You can have them up and running in a matter of minutes. And then there are those which are completely cloud based. They can be free of cost or charge some money depending on the software. The good thing about these is that you don’t have to install any extra software, and it can be managed completely online but then again these have limited features and you cannot exploit them to the full extent as you can do with the open-source and to some extent the enterprise software, so I won’t suggest you to use these, because these are generally not the complete solutions and require other support software to achieve the same. Below I have listed the outstanding pros and cons of the various Network analyzers that you can look into Nagios Pros: Nagios offers an extensive set of collector plug-ins that allows users to gather performance and availability data from a broad range of operating systems, including  Windows and Netware Nagios… Read more →
    Questions from the Community
    Top Answer:When using ControlUp, the core feature that we have found valuable is its UI It is a valuable tool to view the analysis reactions of a base core Level 2 or Level 1 team so that they can complete the… more »
    Top Answer:They have standard and platinum licensing. We have a platinum license.
    Top Answer:This solution be improved by including load throttling tools. For example, I can identify a service where we spend a lot of CPU but I cannot restrict the service from ControlUp. I have to use another… more »
    Top Answer:It is an open-source platform with valuable features for performance and stability.
    Top Answer:I don't deal with the licensing aspect of the product.
    Top Answer:The product's stability could be even better.
    Ranking
    Views
    1,951
    Comparisons
    1,262
    Reviews
    6
    Average Words per Review
    864
    Rating
    8.7
    Views
    9,851
    Comparisons
    7,524
    Reviews
    9
    Average Words per Review
    343
    Rating
    8.3
    Comparisons
    Zabbix logo
    Compared 17% of the time.
    Nagios Core logo
    Compared 15% of the time.
    PRTG Network Monitor logo
    Compared 10% of the time.
    Wireshark logo
    Compared 4% of the time.
    Icinga logo
    Compared 4% of the time.
    Learn More
    Overview

    ControlUp is a digital experience monitoring management platform that makes it possible for IT teams to deliver a work-from-anywhere experience for employees. The solution makes fixing and preventing issues easy, enabling IT teams to make smarter decisions. It also provides monitoring performance, availability, and useful productivity metrics.

    The ControlUp platform supports:

    • Any digital workstyle
    • Physical endpoints
    • Virtual desktops
    • Apps
    • SaaS
    • Web apps
    • Unified communications tools

    ControlUp Features

    ControlUp has many valuable key features. Some of the most useful ones include:

    • Out-of-the-box device and performance metrics
    • Custom metric and device data collection
    • Non-intrusive, secure agents with offline mode
    • Custom reporting
    • Easy-to-use dashboards
    • Scalable SaaS infrastructure
    • Built-in troubleshooting & remediation actions
    • Remote assist
    • Custom script actions
    • Multiple scripting languages
    • Automation and alerting

    ControlUp Benefits

    There are many benefits to implementing ControlUp. Some of the biggest advantages the solution offers include:

    • Wide range of platform options: ControlUp offers multiple platform options including Windows, macOS, Linux, and IGE, independent of device location.
    • Powerful analytics: With ControlUp, you can analyze across your entire infrastructure or you can collect detailed individual device performance.
    • Optimizes performance: The solution enables you to remediate issues and optimize performance with its support of both manual and automated actions.
    • Minimize user downtime: ControlUp helps you catch common issues that lead to workflow interruptions. Self-correcting capabilities and comprehensive early-warning systems address issues before they impact employee productivity.
    • Resolve issues faster: The solution enables you to spend less time on support calls and more time driving value via its real-time troubleshooting and remediation solutions.
    • Increased visibility of remote environments: Gain real-time visibility across your entire network and find new ways to deliver the best end-user experience possible.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by PeerSpot users currently using the ControlUp solution.

    A Chair, IEEE Consumer Technology Society - Dallas,Texas, USA at a non-profit says, “In terms of the public cloud, ControlUp's features make us feel very secure. Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service. ControlUp offers a return-on-investment type of approach that helps us.”

    A VP Virtualisation and Citrix Engineer at BlackRock mentions, “Solve is quickly becoming one of the most-used features. Its interface allows us to connect to all 54,000 monitored endpoints in real-time. The script-based actions have allowed us to extend the core reporting capabilities. Combined with the triggers, we have been growing their usage to fix things before they become an issue. Lastly, the controller view allows us to compare the configurations of settings side-by-side which is extremely helpful when tracking down the RCA of an issue.”

    A Senior Citrix Remote Access Engineer at Rabobank comments, “The high-level view of the estate coupled with powerful administration tools has been great. We can see real-time performance and trends and can create triggers for common issues with associated scripts that can automate a lot of the previous manual remediation steps.”

    Nagios XI provides monitoring of all mission-critical infrastructure components, including applications, services, operating systems, network protocols, systems metrics, and network infrastructure. Third-party add-ons provide tools for monitoring virtually all in-house and external applications, services, and systems.

    Nagios XI uses a powerful Core 4 monitoring engine that provides users with the highest levels of server monitoring performance. This high degree of performance enables nearly limitless scalability and monitoring powers.

    With Nagios XI, stakeholders can check up on their infrastructure status using the role-based web interface. Sophisticated dashboards enable access to monitoring information and third-party data. Administrators can easily set up permissions so users can only access the infrastructure they are authorized to view.

    Nagios XI Benefits and Features

    Some of the benefits and top features of using Nagios XI include:

    • Extensive IT infrastructure monitoring: Comprehensively monitor all of your organization’s infrastructure’s components. Hundreds of third-party add-ons let you monitor virtually any internal application, service, or system.

    • Proactivity: With built-in, automated trend analysis and capacity planning charts, organizations can plan infrastructure upgrades before legacy systems encounter unexpected issues. IT staff, business stakeholders, and end users are notified via email or SMS with details of the outage so they can begin handling the issue immediately.

    • Multiple integration options: Numerous available APIs allow seamless integration with in-house and third-party applications. Thousands of community-developed add-ons that extend monitoring and native alerting capabilities as well as custom interfaces are available, allowing you to customize Nagios XI to your company's needs.

    • Complete visibility: Get a single view of your entire IT operations network and business processes. The Nagios XI dashboards provide at-a-glance access to monitoring information and third-party data. Views give users quick access to the most useful information.

    • User-friendly interface: Customize the layout, design, and settings for each user’s GUI, providing clients and team members with the flexibility they need. Administrators can easily delegate control over monitoring configuration management, system settings, and more to end users and team members using the built-in web-based configuration interface. A configuration wizard guides users through the process of monitoring new devices, services, and applications without understanding complex monitoring concepts.

    • Configuration snapshots: Snapshots allow you to save and archive your most recent configurations. Later on, you can revert back to them whenever you like.

    • Advanced user management: Ensure a secure infrastructure environment by easily setting up and managing user accounts and assigning custom roles with just a few mouse clicks.

    Reviews from Real Users

    Nagios XI stands out among its competitors for a number of reasons. Several major ones are its integration options and monitoring abilities, as well as its alerting features.

    David P., a senior DevOps engineer at EML Payments Ltd, writes, “We use Nagios as a network discovery tool. We use Nagios to maintain our uptime statistics and to monitor our services. It has allowed us to be much more sophisticated in our monitoring and alerting.”

    An IT-OSS manager at a comms service provider notes, “Nagios XI has a custom API feature, and we can expose custom APIs for our integration. This is a great feature.”

    Sample Customers
    B/E Aerospace, North Carolina SECU, Vancouver Island Health Authority, University of Florida
    Nagios has over one million users globally, including AOL, DHL, McAfee, MCI, MTV, Yahoo!, Universal, Toshiba, Sony, Siemens, and JPMorgan Chase.
    Top Industries
    REVIEWERS
    Financial Services Firm57%
    Non Profit14%
    Energy/Utilities Company14%
    Computer Software Company14%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Computer Software Company13%
    Healthcare Company12%
    Insurance Company8%
    REVIEWERS
    Comms Service Provider32%
    Manufacturing Company24%
    Financial Services Firm12%
    Retailer8%
    VISITORS READING REVIEWS
    Educational Organization48%
    Computer Software Company9%
    Financial Services Firm5%
    Government5%
    Company Size
    REVIEWERS
    Small Business30%
    Midsize Enterprise20%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise14%
    Large Enterprise65%
    REVIEWERS
    Small Business39%
    Midsize Enterprise27%
    Large Enterprise34%
    VISITORS READING REVIEWS
    Small Business12%
    Midsize Enterprise54%
    Large Enterprise34%
    Buyer's Guide
    ControlUp vs. Nagios XI
    March 2024
    Find out what your peers are saying about ControlUp vs. Nagios XI and other solutions. Updated: March 2024.
    767,995 professionals have used our research since 2012.

    ControlUp is ranked 22nd in IT Infrastructure Monitoring with 9 reviews while Nagios XI is ranked 8th in IT Infrastructure Monitoring with 54 reviews. ControlUp is rated 8.8, while Nagios XI is rated 8.2. The top reviewer of ControlUp writes "Great for troubleshooting and reporting with a controller that allows for configuration comparisons". On the other hand, the top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". ControlUp is most compared with Nexthink, Goliath Performance Monitor, Liquidware Stratusphere UX, eG Enterprise and Login VSI, whereas Nagios XI is most compared with Zabbix, Nagios Core, PRTG Network Monitor, Wireshark and Icinga. See our ControlUp vs. Nagios XI report.

    See our list of best IT Infrastructure Monitoring vendors.

    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.