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Constant Contact vs SendPulse comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Constant Contact
Ranking in Cloud Email
9th
Average Rating
8.0
Number of Reviews
8
Ranking in other categories
Customer Data Platforms (CDP) (14th)
SendPulse
Ranking in Cloud Email
11th
Average Rating
9.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Cloud Email category, the mindshare of Constant Contact is 4.7%, up from 1.8% compared to the previous year. The mindshare of SendPulse is 2.7%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Email Mindshare Distribution
ProductMindshare (%)
Constant Contact4.7%
SendPulse2.7%
Other92.6%
Cloud Email
 

Featured Reviews

DC
Owner/Founder at a tech services company
It enables me to create and manage an auto-responder series along with list growth management tools.
The goal is to continue to engage with my list. Keeping in touch with new and potential customers helps stay "on top of mind" when needing services.  Just like the name states, it has allowed me to stay in "constant contact" with my subscribers. The most valuable features are creating and…
it_user520110 - PeerSpot reviewer
Investor at a tech company with 51-200 employees
It provides a mix of communication channels. I have never seen downtime.
It provides a great mix of communication channels We have a better process of customer engagement because of the better open rate of our marketing newsletters. It could have a little better usability to get started working with SendPulse, so people could onboard faster and start working faster.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Customer Service: Very good but I would have liked to have 24 hours accessibility."
"Email marketing is the most valuable aspect."
"The fact that we have been a customer for so long indicates how vital this solution is for our organisation."
"The ability to email clients using templates setup in the system."
"It is fun to design your newsletter based on the content you would like to deliver."
"Customer Service: Outstanding, with email, chat and call capabilities even on weekends."
"Every time that we send one out, we will get some kind of response."
"Just like the name states, it has allowed me to stay in "constant contact" with my subscribers."
"We have a better process of customer engagement because of the better open rate of our marketing newsletters."
"Setup was very easy, really good platform."
"The email resend feature alone made this product worth the money."
"The drag-and-drop email builder is the most valuable feature."
 

Cons

"When I started using Constant Contact creating email was very flaky, in terms of crashes and usability (perhaps compared to Weebly etc.). It has improved, however, still needs improvement and email creation still seems clunky and limited compared to other online solutions or website building tools."
"All Constant Contact wants to do is keep you on a monthly subscription, so if you only want to send out emails on a quarterly basis you must either pay every month you do not use the product, or you must cancel your subscription and then re-open an account every quarter."
"Sometimes, you will be typing in a text box and hit the backspace, but the website will think you meant to go back a page. Basically, you end up losing work when this happens and it is hard to predict."
"Sometimes, you will be typing in a text box and hit the backspace, but the website will think you meant to go back a page. Basically, you end up losing work when this happens and it is hard to predict."
"There are certain hiccups in the program that can be improved to make it more user friendly."
"Could use better search and certain editing traits."
"Would be great if deliverability % would be better."
"It could have a little better usability to get started working with SendPulse, so people could onboard faster and start working faster."
"I would like to see more integration with other apps and browsers."
 

Pricing and Cost Advice

"The cost is fair, and you end up making enough in sales to pay for it."
Information not available
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Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise2
No data available
 

Comparisons

 

Also Known As

Retention Science
No data available
 

Overview

 

Sample Customers

Pajama Program
Polish Airlines LOT, Swatch, Karcher, Aeroflot, Radisson Hotels and Resorts
Find out what your peers are saying about Constant Contact vs. SendPulse and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.