Find out what your peers are saying about Zabbix, Auvik, Datadog and others in IT Infrastructure Monitoring.
It saves probably more than 50% of the time that would have been required, likely around 75%.
I rate their support and customer service with ConnectWise as good, as their support team is quick to answer chat requests.
Elastic support really struggles in complex situations to resolve issues.
Elastic Observability seems to have a good scale-out capability.
Elastic Observability is easy in deployment in general for small scale, but when you deploy it at a really large scale, the complexity comes with the customizations.
What is not scalable for us is not on Elastic's side.
There are some bugs that come with each release, but they are keen always to build major versions and minor versions on time, including the CVE vulnerabilities to fix it.
It is very stable, and I would rate it ten out of ten based on my interaction with it.
Elastic Observability is really stable.
The pricing for ConnectWise RMM is reasonable.
For instance, if you have many error logs and want to create a rule with a custom query, such as triggering an alert for five errors in the last hour, all you need to do is open the AI bot, type this question, and it generates an Elastic query for you to use in your alert rules.
It lacked some capabilities when handling on-prem devices, like network observability, package flow analysis, and device performance data on the infrastructure side.
Some areas such as AI Ops still require data scientists to understand machine learning and AI, and it doesn't have a quick win with no-brainer use cases.
The license is reasonably priced, however, the VMs where we host the solution are extremely expensive, making the overall cost in the public cloud high.
Elastic Observability is cost-efficient and provides all features in the enterprise license without asset-based licensing.
Observability is actually cheaper compared to logs because you're not indexing huge blobs of text and trying to parse those.
The ability to do deployments through ConnectWise RMM's scripting features allows us to deploy new software or monitor the status of antivirus or system protection software, presenting another measurable benefit for us regarding ROI.
The most valuable feature is the integrated platform that allows customers to start from observability and expand into other areas like security, EDR solutions, etc.
the most valued feature of Elastic is its log analytics capabilities.
All the features that we use, such as monitoring, dashboarding, reporting, the possibility of alerting, and the way we index the data, are important.
Company Size | Count |
---|---|
Small Business | 8 |
Midsize Enterprise | 4 |
Large Enterprise | 16 |
ConnectWise RMM is designed to let you remotely monitor and manage as many endpoints as you can close. Combined with the benefits of our unparalleled Network Operations Center (NOC), our proprietary IntelliMon software spares your tech’s time by automating the ticketing and alerting process, filtering out false positives and producing actionable tickets.
Elastic Observability offers a comprehensive suite for log analytics, application performance monitoring, and machine learning. It integrates seamlessly with platforms like Teams and Slack, enhancing data visualization and scalability for real-time insights.
Elastic Observability is designed to support production environments with features like logging, data collection, and infrastructure tracking. Centralized logging and powerful search functionalities make incident response and performance tracking efficient. Elastic APM and Kibana facilitate detailed data visualization, promoting rapid troubleshooting and effective system performance analysis. Integrated services and extensive connectivity options enhance its role in business and technical decision-making by providing actionable data insights.
What are the most important features of Elastic Observability?Elastic Observability is employed across industries for critical operations, such as in finance for transaction monitoring, in healthcare for secure data management, and in technology for optimizing application performance. Its data-driven approach aids efficient event tracing, supporting diverse industry requirements.
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.