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Conga Composer vs Windward Hub comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Conga Composer
Ranking in Document Automation Software
1st
Average Rating
8.2
Number of Reviews
19
Ranking in other categories
Document Management Software (2nd)
Windward Hub
Ranking in Document Automation Software
8th
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Document Automation Software category, the mindshare of Conga Composer is 11.4%, down from 16.2% compared to the previous year. The mindshare of Windward Hub is 5.2%, up from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Document Automation Software Mindshare Distribution
ProductMindshare (%)
Conga Composer11.4%
Windward Hub5.2%
Other83.4%
Document Automation Software
 

Featured Reviews

KS
Salesforce Application Support Specialist at Vectra AI
Document creation has become faster and more accurate but complex templates still need improvement
In terms of improvements for Conga Composer, we did start seeing a lot of requests related to customization, which were initially difficult. As people got to know that it's very easy to customize it, we started to get those more and more, and we saw fewer errors. Earlier, there were many requests to manually adjust the contract value, which was not possible with the CPQ quote documents. With Conga Composer, we can customize it to some level. For exception cases, we can modify the template and generate the contract in a way they want it. While we did not record any metrics, looking at the overall tickets and the reduction in errors we used to see, I think it has improved efficiency by a lot, and our stakeholders agree. However, I would say that despite being easy to set up these templates, there are limitations around looping. Some functionalities break when dealing with large templates, around 30 to 40 pages long. We jumped on their support, but we could not come to a resolution, so we ended up reducing the overall complexity of our template. I think Conga Composer could improve its adoption for Conga Composer Sign. Right now, the adoption is not very great. People use Conga Composer mainly for document generation and then go separately for DocuSign. To get a better hold of the market, Conga should definitely invest more into Conga Composer Sign.
it_user1538694 - PeerSpot reviewer
Vice President, Technology Solutions at a pharma/biotech company with 201-500 employees
A user-friendly document automation solution that seamlessly connects to various data sources
Some of the administrative functions in the Hub could be better. The administrative function is the aspect of account management, invoicing management, billing management. It is not related to the tool itself but the ability to buy and manage the tool. The purchasing, the administration, the renewal processes could be better. Being able to have visibility into how much you use would be helpful because you buy an allotment of output. Let's say their tool allows you to output a thousand pages a month. Having visibility into how much of that you have used and how much is remaining can be improved. They have a very robust error-handling logic feature; not errors with their tool per se, but when you're building out templates, you can do conditional things that cause errors. They have a very good reporting feature for that, but they could improve that by showing some additional data points. Scalability could also be better. They could offer more tiers that are suitable for larger organizations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the automatic generation of invoices and the ability to merge fields from Salesforce into the document, creating a clean and professional invoice."
"I have never faced any issues with stability."
"Conga Composer offers extensive customization and flexibility, that allows us to create documents that perfectly align with our branding and specific business requirements."
"Conga Composer helps to create documents faster and saves time."
"It's quite simple."
"Once you understand how to build the templates, it's a pretty straightforward process. It allows you to create both Word and Excel documents."
"The main benefits I have seen from using Conga Composer are that while Salesforce provides features to build documents or cases that function as quote summaries, they have limitations, and after choosing Conga, we discovered that it already has many features that enable us to easily build complex templates and it works perfectly with our business use cases, which is why we selected it."
"I like Conga Composer because it's simple and flexible. I can manage complex formatting and queries easily and integrate it with other tools like DocuSign for the signing process. I’ve used it in Salesforce by installing the Conga Composer package, creating Conga solutions, queries, templates, and using different parameters. Integration with DocuSign allows me to send documents for signatures with just one click, which has greatly improved workflows. By automating processes, such as generating quotes, it has reduced human errors significantly. I also find the ability to generate documents in various formats like PowerPoint, Excel, and Word very useful. However, I haven't worked with its AI capabilities yet."
"Instead of having IT involved in generating documents, each user can create his/her own templates as needed. Individual teams can create templates for their group. This is a big savings, not just in cost but also a quicker turn-around."
"This has saved time and resources for us on a gigantic scale, as we had issues with document automation."
"What we find most valuable would probably be the ability to connect to various data sources and utilize different data-source objects like store procedures and views. I also like the ability to build relationships between multiple data sources and populate documents automatically."
"We can take what probably would have been a two or three-hour manual task and automate it to something more realistic, like a 15-30 minute task."
 

Cons

"If there could be a preview option available directly in the application for testing templates instead of having to download and test them manually, it would save time."
"Conga Composer can be improved because it has a steep learning curve, especially for new users."
"Conga Composer is somewhat slow."
"However, it is not user-friendly. The UI is a little confusing."
"The biggest area where Conga needs improvement is its documentation. The documentation is good but not up to par with other platforms like Salesforce, which has extensive documentation and a helpful community."
"Honestly, when I was a consultant, Conga Composer was okay, but then when you went a bit outside and wanted to take Conga Sign, which was called Conga Sign back then, but maybe they changed the name now, all those things were getting very expensive."
"When setting conditions, it doesn't work as expected, requiring us to rework the code."
"For newcomers to the platform, the removal of certain suggestions in recent releases can be a pain area."
"Some of the administrative functions in the Hub could be better. The administrative function is the aspect of account management, invoicing management, billing management. It is not related to the tool itself but the ability to buy and manage the tool."
"The thing the product does not include is digital signing and so we have to continue to use DocuSign."
 

Pricing and Cost Advice

"I think the tool costs around six dollars per user."
"It's not cheap, but it's not overly expensive either."
"Regarding pricing, I believe it’s around fifty dollars, but I’m not entirely sure. Overall, I find the pricing reasonable and am quite satisfied with the product. The value we get from it justifies the cost, as it requires minimal maintenance and is straightforward to use. The functionality it provides aligns well with the investment."
"I think it's very cost-competitive. However, I would like to see some additional licensing tiers for more enterprise-level organizations that have higher output limits, even if that cost a premium."
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Top Industries

By visitors reading reviews
Outsourcing Company
13%
Computer Software Company
9%
Financial Services Firm
9%
Construction Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise8
Large Enterprise7
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Conga Composer?
Not Sure, As i implemented the Quote Documents as per business need but client directly buy it for salesforce
What needs improvement with Conga Composer?
In terms of improvements for Conga Composer, we did start seeing a lot of requests related to customization, which were initially difficult. As people got to know that it's very easy to customize i...
What is your primary use case for Conga Composer?
One of the main use cases for Conga Composer would be to generate quote documents. We had different types of quote documents in our business process, so we used different kinds of Conga Composer te...
Ask a question
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Also Known As

Conga
No data available
 

Overview

 

Sample Customers

Arkus, CollegeTracks, Colorado Creative Industries, Davies Office, Delta Air, Depersico, Diagnostic Innovations, Digital Dolphin, Finnzymes
South Sound 911, Emtec
Find out what your peers are saying about Conga Composer vs. Windward Hub and other solutions. Updated: June 2026.
909,725 professionals have used our research since 2012.