No more typing reviews! Try our Samantha, our new voice AI agent.

Comet vs PagerDuty Operations Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 11, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.8
Comet's automation reduced manual tasks, improved productivity, enhanced tracking, and saved users 10-40% time on projects.
Sentiment score
5.5
PagerDuty Operations Cloud improves efficiency, reduces downtime, and enhances sales by streamlining incident resolution and minimizing alert fatigue.
I estimate I spend around thirty to forty percent less time organizing and comparing experiment results compared to manual tracking.
student at a university with 5,001-10,000 employees
Comet's return on investment is evident through significant time reduction, which is the most crucial factor I have observed.
Senior Data Scientist at Evolvision Technologies
The escalation was not possible at all before, which led to the L1 team being under too much stress.
Software Developer at Webspruce
The alert reduction feature has greatly impacted our ability to prevent costly incidents, as we can accurately respond to alerts with the help of autonomous AI agents, which reduces erroneous notifications.
Sr.Devops engineer at Scaler
We definitely save time with PagerDuty Operations Cloud. It saves more than half an hour—30 minutes—for each incident.
Sr. Specialist at a tech vendor with 10,001+ employees
 

Customer Service

Sentiment score
6.1
Comet's customer service is highly rated for responsive support, clear guidance, and effective technical assistance with integration issues.
Sentiment score
7.0
Customers praise PagerDuty for responsive, knowledgeable support, although some desire faster response times despite overall high satisfaction.
Comet's help center contributes significantly to building the AI-powered solution smoothly and rapidly.
Senior Data Scientist at Evolvision Technologies
I have reached out to the technical support of Comet via email only and it worked well.
Senior Data Scientist at Evolvision Technologies
I was able to troubleshoot all the issues with the online discussion forums.
student at a university with 5,001-10,000 employees
PagerDuty Operations Cloud is a good product for the organization and the support team is highly effective and responsive.
Delivery Manager at Cognizant
We have standing weekly calls to discuss any doubts, and there is a dedicated team, including an engineer and a PagerDuty Relations Manager, assigned to support us.
Technology Analyst at Infosys
we have never had an issue when reaching out to someone in customer service
Senior Cloud Operations Engineer at IMO Health
 

Scalability Issues

Sentiment score
5.9
Comet efficiently manages user growth and tasks, ensuring stability and organization, with minor slowdowns in high workload scenarios.
Sentiment score
7.3
PagerDuty Operations Cloud excels in scalability, seamless integration, and onboarding, handling high alert volumes but can be costly.
Comet's scalability is excellent, as it can generate customized user-to-user browsers.
Senior Data Scientist at Evolvision Technologies
Overall, I would say Comet scales very well for academic to mid-sized machine learning projects, and it remains usable.
student at a university with 5,001-10,000 employees
Comet's scalability is limited for me since I usually do only one task, and when I overload Perplexity, I hit the limit very quickly.
Automation Engineer at a tech services company with 501-1,000 employees
Scalability for PagerDuty Operations Cloud is excellent, and I rate it at 9.9.
Network Operations Center Engineer at HTC Global Inc
Whatever top-notch tools we are using as an enterprise solution, PagerDuty Operations Cloud has kept itself current and integrates nicely with all the tools we use these days.
Lead Engineer, Cloud Operations at a tech vendor with 5,001-10,000 employees
We are able to extend our PagerDuty Operations Cloud configuration without major challenges or changes to our overall operational model.
Lead Data Ops Engineer at Wipro Limited
 

Stability Issues

Sentiment score
8.1
Comet offers stability and reliability for machine learning workflows, efficiently handling experiment tracking, collaboration, and scaling with minimal issues.
Sentiment score
8.3
PagerDuty Operations Cloud is praised for high stability, effective incident management, seamless AWS integration, and excellent uptime.
Many times we need to look out for different high parameterized fine-tuned models and we need to have high capabilities of browsing scenarios as well, and that is where it is lagging.
Senior Data Scientist at Evolvision Technologies
We have never experienced any downtime or latency issues from PagerDuty Operations Cloud.
Senior Consultant at a consultancy with 10,001+ employees
It never breaks down for us, and considering I have devoted 20 years of my career to IT infrastructure operations, where everything typically breaks down, including Jira and ServiceNow, it is impressive to say that PagerDuty Operations Cloud has not caused disruptions.
CSO C Apac at Autodesk, Inc.
PagerDuty Operations Cloud is the most stable solution.
Senior Cloud Engineer at Ollion
 

Room For Improvement

Comet requires UI improvements, faster performance, stronger security, better integrations, enhanced learning resources, and more competitive pricing.
PagerDuty needs UI updates, better incident management, enhanced AI, improved reporting, and support for multilingual features and scheduling.
It needs to be smarter, utilizing better AI engines to combine data from various sources, and improve the intelligence of its answers, creativity, and document creation capabilities.
Manager & Co-Founder at Arido
Comet can be improved by being more stable and providing security features similar to Brave.
Cloud Operations Engineer at a tech vendor with 51-200 employees
Comet needs smarter algorithms to understand user inquiries and provide better reasoning steps.
Senior Data Scientist at Evolvision Technologies
It would be useful to have a way to define all configurations in code that is similar to how Terraform operates.
Sr Director - Global Support APJ at HashiCorp
With many new members, they need training to set up runbook workflows, event orchestration, and manage complex on-call schedules across 23 services, making it a challenge for new users.
Senior SRE at IBM
Additionally, I think a sandbox mode would be helpful for new team members, allowing us to guide them in simulating alerts, performing escalation policies, and creating PagerDuty Operations Cloud channels.
Dev Ops Engineer | Cloud Cost Optimization at HCLSoftware
 

Setup Cost

Comet provides affordable, scalable cloud-based pricing on AWS Marketplace, with unlimited team support and straightforward subscription plans.
PagerDuty pricing suits medium to large enterprises but can be costly for small teams, scaling with usage and features.
I found it easy to understand the pricing and subscription models for faster integration.
Senior Data Scientist at Evolvision Technologies
My experience with pricing, setup cost, and licensing is that I am using Perplexity, the pro version, which is connected to Comet, and together they provide me with very good results at a cost of only twenty dollars, which is acceptable to me.
Automation Engineer at a tech services company with 501-1,000 employees
I had around seven users part of it for a base pricing of around $450 per user, primarily for custom workflows and the ITSM part.
Senior SRE at IBM
The pricing for PagerDuty Operations Cloud is a bit expensive, especially for startups like us, compared to the other platform which I mentioned, which is Rootly.
Dev Ops Engineer at a consultancy with 11-50 employees
Licensing is straightforward but scaling seats for larger teams can get expensive, especially when adding advanced features.
Cloud Dev Ops Engineer at a tech vendor with 10,001+ employees
 

Valuable Features

Comet offers experiment tracking, AI task automation, and collaboration tools, enhancing productivity and reducing manual efforts in ML projects.
PagerDuty Operations Cloud enhances efficiency with AI alerts, integrations, and incident management, boosting revenue and client satisfaction.
The feature that keeps tabs open is great because they are updated and still on the same page where I left off, which is super helpful, allowing me to quickly return to what I was working on.
Manager & Co-Founder at Arido
It has transformed the workflow because fewer people are needed for some tasks, and the automation of tasks means that not much human effort is required.
Cloud Operations Engineer at a tech vendor with 51-200 employees
This setup significantly reduces task efficiency in high latency scenarios, providing dynamic websites, faster responses, quicker solutions, and smoother searches compared to typical browsing methods.
Senior Data Scientist at Evolvision Technologies
It integrates with multiple applications and is highly customizable, with policies, escalation procedures, and an event routing tool that ensures contacting the right person.
Sr Director - Global Support APJ at HashiCorp
In addition to those features, I also find the integration and reporting aspects of PagerDuty Operations Cloud valuable, as it records all triggered calls and incidents, enabling us to analyze patterns and identify the times when systems go down, thus assisting us in understanding and addressing the underlying causes.
Senior Business Application Analyst (Product Team) at Kotak Mahindra Bank
Before, setting up everything was very difficult. Now, we don't have to think about it. We can simply set it up in PagerDuty and it works.
Software Developer at Webspruce
 

Categories and Ranking

Comet
Ranking in AIOps
10th
Average Rating
8.6
Reviews Sentiment
5.9
Number of Reviews
9
Ranking in other categories
AI Observability (12th)
PagerDuty Operations Cloud
Ranking in AIOps
5th
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
93
Ranking in other categories
Process Automation (5th), IT Alerting and Incident Management (1st), Critical Event Management (CEM) (1st), Autonomous Operational Resilience (3rd)
 

Mindshare comparison

As of August 2026, in the AIOps category, the mindshare of Comet is 1.3%, up from 0.1% compared to the previous year. The mindshare of PagerDuty Operations Cloud is 2.4%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AIOps Mindshare Distribution
ProductMindshare (%)
PagerDuty Operations Cloud2.4%
Comet1.3%
Other96.3%
AIOps
 

Featured Reviews

reviewer2827170 - PeerSpot reviewer
student at a university with 5,001-10,000 employees
Organizing research experiments has improved and supports faster model comparison and learning
My experience with Comet has been very positive, but there are a few areas where it could be improved. One area is the learning curve for new users. Some of the more advanced features can feel overwhelming at first, especially for students who are new to machine learning experiment tracking. More beginner-friendly tutorials and guided onboarding would help. I would also like to see more customization options for dashboards and visualizations, making it easier to create views tailored to specific projects. Another improvement would be deeper integration with commonly used collaboration tools, which would streamline project documentation and team workflows. There are a few additional areas where Comet could improve. From a performance perspective, I occasionally notice that dashboards with a large number of experiments can take longer to load or navigate. Regarding documentation, while the available resources are helpful, I would appreciate more beginner-focused examples, step-by-step tutorials, and real-world use cases. For support, my experience has generally been good, but having more community resources, discussion forums, webinars, or educational content specifically aimed at students and researchers would be valuable.
reviewer2879727 - PeerSpot reviewer
Cloud Dev Ops Engineer at a tech vendor with 10,001+ employees
Unified incident response has reduced alert noise and improves on-call focus and coordination
PagerDuty Operations Cloud could improve its noise reduction by making deduplication and suppression more automated instead of manually tuned, and the service dependency graph could be more intuitive with cleaner visuals and easier-to-understand root cause tracing during major incidents. Automation could go further with smarter runbook triggers and AI-driven suggestions to help find root causes, which could save a lot of time for engineers who are struggling to understand what is actually happening. These AI capabilities could lower the time by maybe 50–60%. Analytics and reporting could be more flexible, allowing custom dashboards and filters and team-level MTTA and MTTR breakdowns, so that it is segregated based on teams and it is much easier to have custom dashboards for the teams to understand more. Alert storms were a recurring frustration for the on-call team, and escalation overrides and service dependency graphs can get a bit confusing in larger environments. More customizable analytics and smarter automation would make the platform even easier, more flexible and more powerful for the team to understand. PagerDuty Operations Cloud could improve its analytics flexibility with customized dashboards and AI capabilities to be more trained and more reliable. Service dependency mapping can also feel cluttered in big environments, making it harder to trace upstream and downstream impacts during bigger incidents. We implemented PagerDuty Operations Cloud's AI to help with alert grouping and early incident insights, but accuracy was not consistent enough to rely on during critical events. It occasionally grouped unrelated alerts or missed correlations, which limited the operational efficiency gains we expected. The on-call team still depended heavily on manual triage because AI suggestions were not always aligned with the real root cause. Overall, AI added some value but it has not yet reached the reliability needed to significantly improve the incident response efficiency. It needs more training or more work.
report
Use our free recommendation engine to learn which AIOps solutions are best for your needs.
909,153 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Energy/Utilities Company
14%
Manufacturing Company
13%
Construction Company
12%
Financial Services Firm
10%
Financial Services Firm
12%
Performing Arts
11%
Outsourcing Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise22
Large Enterprise74
 

Questions from the Community

What needs improvement with Comet for SageMaker Partner AI Apps?
I would not say there are downsides. Basically, I want to integrate multiple tools altogether within Comet into my services. However, MCPs was not being integrated currently inside Comet. If any MC...
What is your primary use case for Comet for SageMaker Partner AI Apps?
We potentially utilize Comet for web browsing and AI-based web browsing on Comet scenarios to handle all the kinds of activities that we usually do on web services. We have utilized this to make ea...
What is your experience regarding pricing and costs for Comet?
My experience with pricing, setup cost, and licensing is that I am using Perplexity, the pro version, which is connected to Comet, and together they provide me with very good results at a cost of o...
What is your experience regarding pricing and costs for PagerDuty?
I am not sure about the influence of PagerDuty Operations Cloud on revenue protection in terms of reducing alert fatigue and incident costs, as these are organizational-level decisions, and employe...
What needs improvement with PagerDuty?
I think PagerDuty Operations Cloud could be improved by having two fields for incident updates. In my work, I handle incidents that have two fields: work notes visible only to developers working on...
What is your primary use case for PagerDuty?
My usual use cases with PagerDuty Operations Cloud involve handling incidents through a full flow. When there is an outage, an incident is created that can be either severity one or severity two. A...
 

Also Known As

Comet for SageMaker Partner AI Apps
No data available
 

Overview

 

Sample Customers

Information Not Available
40% of the Fortune 100 TrustPagerDuty. Customers include: Slack, Intuit, Zendesk, Panasonic, Pinterest, Airbnb, eHarmony, McKesson, Comcast
Find out what your peers are saying about Comet vs. PagerDuty Operations Cloud and other solutions. Updated: June 2026.
909,153 professionals have used our research since 2012.