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Cofense Platform vs TitanHQ SpamTitan comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cofense Platform
Ranking in Email Security
32nd
Average Rating
0.0
Reviews Sentiment
7.1
Number of Reviews
1
Ranking in other categories
Security Incident Response (12th), Threat Intelligence Platforms (TIP) (42nd), Security Awareness Training (11th)
TitanHQ SpamTitan
Ranking in Email Security
18th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
79
Ranking in other categories
Anti-Malware Tools (20th), Office 365 Protection (5th)
 

Mindshare comparison

As of September 2026, in the Email Security category, the mindshare of Cofense Platform is 1.2%, up from 0.3% compared to the previous year. The mindshare of TitanHQ SpamTitan is 1.4%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
TitanHQ SpamTitan1.4%
Cofense Platform1.2%
Other97.4%
Email Security
 

Featured Reviews

MohamedShaker - PeerSpot reviewer
Sales Team Leader at ITVikings
Secures the business for customers quickly and accurately
It secures the business for the customers. For instance, if any phishing emails come into the environment and employees see it, we direct the email to Triage. The Triage system will investigate it through AI technology to see if it's a phishing email or not. If it is a phishing email, it will quarantine it and erase it from the environment.
Ricky Brewster - PeerSpot reviewer
Helpdesk Internal Systems Manager at Active IT Systems
Delivers reliable email security with minimal maintenance and valuable threat intelligence
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I don't have anything specific for improvement. Additionally, I would suggest different roles for users. We want the ability to lock down certain functions for certain user roles to prevent accidental changes, such as an apprentice accidentally deleting a customer.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It secures the business for the customers."
"For instance, if any phishing emails come into the environment and employees see it, we direct the email to Triage. The Triage system will investigate it through AI technology to see if it's a phishing email or not. If it is a phishing email, it will quarantine it and erase it from the environment."
"When we bought this solution, we were looking for 100% security, and it provides that."
"The product has a helpful interface."
"SpamTitan has helped improve our spam catch rate and reduce our false positive rate by at least 70%; if we are tracking viral intrusions, it is even more than that, as it has virtually eliminated viral intrusions."
"Within a week of implementing SpamTitan, it blocked a ransomware event."
"The way we can customize filters is excellent. Other solutions tend to be restrictive with their specific profiles, but with SpamTitan, we can create them from scratch."
"Just try it; install it, run it, and try it; it’s incredibly simple to use, it sets up in minutes, and there are wonderful account and support teams."
"SpamTitan is easy to navigate, it is in a format that the end user can understand, and I don't really need to handhold clients who are using it because they understand it is very intuitive."
"I had server issues but I still needed to be able to look at what emails I would have received if my email server had been working correctly. SpamTitan has a reporting functionality that showed me what emails would have been sent. I could actually see the content of those emails."
 

Cons

"If they continue improving and enhancing this solution, it could be even faster and more accurate."
"It would be nice if the reporting feature could be updated. Also, the feel of the web interface is a little dated."
"We had to do some stuff with eFax in order to get eFaxing to come through. Had we known that ahead of time, we could have had that ironed out before we went live. However, we just didn't realize it was going to interfere with it. After we implemented it, we realized it was interfering with some of our eFaxes, so we had to go figure out why"
"We have submitted requests for a feature which would be a total control panel… Our previous spam filter had that and it saved us from having to log in to the panel online, search for an email, pull it up, and figure out where it came from originally and why it got the spam score it did. That would be a huge improvement and time-saver because then we wouldn't have to be in the webpage for that."
"I'd like to see something like "My First SpamTitan," by which I mean, "Guide me through the things I need to set, and tell me about the things that you're setting already." That way I would get a good feeling for setting up the product, rather than having to figure it out by myself, which is what I did."
"As a Danish company, it would be great to see a Danish translation for the UI."
"There are some minor technical aspects of the portals and management interface that could be improved, but there's nothing that prevents us from doing the job. BitDefender and similar products allow you to dive deeply into all the customers from a single console. Currently, I can only see our company on the console and not any of the customers. I have to log in somewhere else to see the customers, so that multi-tenancy is something I would like to see."
"SpamTitan doesn't allow you to customize the time reports are sent. Sometimes our users would prefer that it come at a certain time, like 7:00 am so they can make sure they didn't miss anything from the day before. Currently, it can come in the middle of the day and probably depends on the server's restart or the setting change."
"The interface is a little dated aesthetically. I know that's a small thing, but it could use a little bit of a facelift."
 

Pricing and Cost Advice

Information not available
"One user is the same price as 50 users and there isn't a discount until you get to about 500 users. From a small business point of view—we're 30 people—there should be a price break before you have 500 people. Small businesses don't have a lot of money."
"The pricing is very reasonable and very comparable in the industry... Their licensing structure does leave a little bit to be desired. I would like it to be easier to understand how I can add licenses and update things."
"The pricing for this solution is fair, and comparable with other products."
"The price is quite advantageous; we were initially surprised at the pricing compared to other solutions, which made us doubt if this was the solution for us. Then, we discovered SpamTitan's features and how cost-effective it is. The sales team does an excellent job making our life easier in terms of pricing, which is another significant advantage of this product."
"The reason that they can be so reasonable with their cost is that they don't have to spend a lot on support. It's such a stable product that you're not needing to contact them that much. If their customers don't need to call support every other day, they can give them a solution that is cost-effective."
"Compared to all of the others, including the solution we used previously, SpamTitan is cheaper."
"The product's cost is average."
"I pay $650 per year for 50 licenses."
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Top Industries

By visitors reading reviews
Construction Company
19%
Comms Service Provider
12%
Manufacturing Company
9%
Energy/Utilities Company
7%
Outsourcing Company
14%
Construction Company
11%
Financial Services Firm
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business54
Midsize Enterprise13
Large Enterprise10
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for TitanHQ SpamTitan?
The pricing model is reasonable money for the product. It is rated highly because of its affordability and its great value.
What needs improvement with TitanHQ SpamTitan?
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I d...
What advice do you have for others considering TitanHQ SpamTitan?
Overall, my final rating for TitanHQ SpamTitan is ten. I definitely recommend it to other users.
 

Also Known As

Cofense Intelligence, PhishMe Intelligence, Intelligence ThreatHQ, Cofense Triage, Cofense LMS
No data available
 

Overview

 

Sample Customers

Jackson Health System
De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
Find out what your peers are saying about Proofpoint, Microsoft, Check Point Software Technologies and others in Email Security. Updated: August 2026.
914,109 professionals have used our research since 2012.