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Clumio vs MSP360 Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Clumio
Ranking in Backup and Recovery
16th
Ranking in Cloud Backup
11th
Average Rating
9.2
Reviews Sentiment
5.8
Number of Reviews
8
Ranking in other categories
SaaS Backup (3rd), AI IT Support (8th)
MSP360 Backup
Ranking in Backup and Recovery
55th
Ranking in Cloud Backup
43rd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Disaster Recovery (DR) Software (31st), MSP Backup (6th)
 

Mindshare comparison

As of August 2026, in the Backup and Recovery category, the mindshare of Clumio is 1.1%, up from 0.2% compared to the previous year. The mindshare of MSP360 Backup is 1.1%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Clumio1.1%
MSP360 Backup1.1%
Other97.8%
Backup and Recovery
 

Featured Reviews

Devin Mehta - PeerSpot reviewer
IT Manager Infrastructure & Security at VISBY MEDICAL, INC.
Secure backups have simplified compliance and now provide immutable protection for cloud workloads
The best features that Clumio offers are the ability to know when a backup has completed, to know how to restore both files at the file level and also restore EBS backups, point-in-time restores, as well as snapshots. Clumio has positively impacted our organization by providing us with the peace of mind of knowing that all of our EC2 instances are securely backed up. This peace of mind has translated into measurable outcomes as we adhere to NIST 800 compliance, and with that, we need immutable backups and the ability to have backups that do not exist within our existing tenants. Clumio fixes that problem for us.
CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We now have the peace of mind knowing that our entire AWS infrastructure is fully backed up into an air-gapped environment."
"We have been able to safely and securely save our backups off of AWS."
"Clumio has a straightforward setup"
"Clumio proved to be the most cost-effective option."
"It has improved our disaster recovery footprint; previously, backups were only stored on premises, and having an offsite backup improves our reliability and security."
"Clumio gave us a genuinely isolated vault that sits outside our AWS Organization's blast radius."
"Clumio has positively impacted our organization by providing us with the peace of mind of knowing that all of our EC2 instances are securely backed up."
"Working with the Clumio/Commvault team has been a very good experience."
"The initial setup is very easy. It's not overly complex."
"Every user of IT infrastructure needs to have a backup, and this is a good solution to implement because it is so easy and straightforward."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"MSP360 Backup's most valuable feature is its backup interface."
"Technical support is very good."
"I liked the way the product worked, its flexibility on the storage and cost, and the way it was supported."
"The solution is simple to use and easy to configure."
"Provides connectivity to a lot of different cloud storage solutions."
 

Cons

"It would be beneficial to show when backups are available and to receive alerts if there are any issues with the backups."
"More alignment with Clumio and Commvault branding would have helped us understand the product better during the discovery phase."
"They need to improve their SQL backup services"
"The credit system can be confusing, but if you talk to your account manager, they can help alleviate those concerns."
"We are still exploring the areas where improvements might be needed."
"The account onboarding process deploys around 20 IAM roles per account, which is heavy."
"I was not a fan of the buy-up-front model due to the scaling of data size."
"The other issue is that I don't like the implementation of the SQL backup."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"The interface could use some updating."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"The solution's pricing is very high."
 

Pricing and Cost Advice

Information not available
"Pricing is reasonable although can be quite a large upfront cost."
"Its pricing needs improvement."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"I rate the price of MSP360 Backup a seven out of ten."
"We have a very good return on investment."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"The solution is expensive."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Comms Service Provider
13%
Manufacturing Company
9%
Construction Company
8%
Construction Company
14%
Financial Services Firm
13%
Comms Service Provider
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise4
Large Enterprise5
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Clumio?
My experience with pricing, setup cost, and licensing was smooth; we received pricing that was cheaper than N2W, and it was a smooth transition from N2W to Clumio.
What needs improvement with Clumio?
I cannot think of any features that could make Clumio better. The only other tweaks I would like to see with Clumio are that it provides more granular reporting and dashboards for showing what is b...
What advice do you have for others considering Clumio?
I rate Clumio a 10 overall. I chose a 10 for Clumio because it is a secure, cloud-based backup solution that we do not have to host; it is hosted externally, and the backups are immutable, in addit...
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Also Known As

No data available
Cloudberry Backup
 

Overview

 

Sample Customers

Cava Restaurants, Pacific Dental Services, Defiance Digital, Frogslayer, Motion Picture Associations, Point Loma, Club Assist, Immigrant Services Calgary (ISC), Lakeside Process Controls, Maple Reindeers
StratX
Find out what your peers are saying about Clumio vs. MSP360 Backup and other solutions. Updated: August 2026.
908,834 professionals have used our research since 2012.