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Clumio vs MSP360 Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 16, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Clumio
Ranking in Backup and Recovery
35th
Ranking in Cloud Backup
28th
Average Rating
9.6
Reviews Sentiment
5.4
Number of Reviews
4
Ranking in other categories
SaaS Backup (10th)
MSP360 Backup
Ranking in Backup and Recovery
60th
Ranking in Cloud Backup
46th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Disaster Recovery (DR) Software (34th), MSP Backup (7th)
 

Mindshare comparison

As of October 2025, in the Backup and Recovery category, the mindshare of Clumio is 0.4%, up from 0.1% compared to the previous year. The mindshare of MSP360 Backup is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Clumio0.4%
MSP360 Backup0.7%
Other98.9%
Backup and Recovery
 

Featured Reviews

KetanPatel6 - PeerSpot reviewer
A backup solution with better reporting and easy configuration
We were looking to replace our backup software and started doing a POC. During the POC, we realized the benefits of Clumio, especially given our small team. We always look for solutions that are easily manageable and not cumbersome. Clumio offers an easy interface, is simple to set up, and is easy to maintain. It provides a way to get daily reports directly from the software. Clumio has a straightforward setup; it involves deploying an OVF agent and connecting it to the cloud. Once connected, it begins backing up to the cloud. You can easily go to the cloud console and specify which servers need backups, and it starts the process. Different policies can be defined and assigned to servers, making the process much easier. Clumio also sends daily report emails, so every morning, we receive a report detailing what was successfully backed up and what failed. Their support is also good. If a backup fails twice, they proactively open a ticket and contact to resolve the issue.
CONRAD FORREST - PeerSpot reviewer
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Working with the Clumio/Commvault team has been a very good experience."
"Clumio has a straightforward setup"
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"Technical support is very good."
"The solution is simple to use and easy to configure."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
 

Cons

"They need to improve their SQL backup services"
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"The product could be more user-friendly."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"The graphics are looking a bit old and should be updated."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
 

Pricing and Cost Advice

Information not available
"The solution is expensive."
"Its pricing needs improvement."
"It provides a good cost savings compared to our previous cloud backup."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"Pricing is reasonable although can be quite a large upfront cost."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"I rate the price of MSP360 Backup a seven out of ten."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
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Top Industries

By visitors reading reviews
University
15%
Retailer
13%
Outsourcing Company
9%
Computer Software Company
7%
Computer Software Company
9%
Educational Organization
9%
Manufacturing Company
8%
Real Estate/Law Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Clumio?
The credit system can be confusing, but if you talk to your account manager, they can help alleviate those concerns.
What needs improvement with Clumio?
I would like to see a Dry Run feature for a full disaster recovery implemented.
What advice do you have for others considering Clumio?
I recommend starting with a trial and ensuring that the CloudFormation stack properly deploys in your environment. Set up email alerting to make sure you receive notifications about backup successe...
Ask a question
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Comparisons

 

Also Known As

No data available
Cloudberry Backup
 

Overview

 

Sample Customers

Cava Restaurants, Pacific Dental Services, Defiance Digital, Frogslayer, Motion Picture Associations, Point Loma, Club Assist, Immigrant Services Calgary (ISC), Lakeside Process Controls, Maple Reindeers
StratX
Find out what your peers are saying about Clumio vs. MSP360 Backup and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.