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Clumio vs IBM ProtectTIER comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 16, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Clumio
Ranking in Backup and Recovery
32nd
Average Rating
9.6
Reviews Sentiment
5.4
Number of Reviews
4
Ranking in other categories
Cloud Backup (29th), SaaS Backup (13th)
IBM ProtectTIER
Ranking in Backup and Recovery
89th
Average Rating
7.2
Number of Reviews
7
Ranking in other categories
Deduplication Software (13th)
 

Mindshare comparison

As of August 2025, in the Backup and Recovery category, the mindshare of Clumio is 0.2%, up from 0.1% compared to the previous year. The mindshare of IBM ProtectTIER is 0.1%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

KetanPatel6 - PeerSpot reviewer
A backup solution with better reporting and easy configuration
We were looking to replace our backup software and started doing a POC. During the POC, we realized the benefits of Clumio, especially given our small team. We always look for solutions that are easily manageable and not cumbersome. Clumio offers an easy interface, is simple to set up, and is easy to maintain. It provides a way to get daily reports directly from the software. Clumio has a straightforward setup; it involves deploying an OVF agent and connecting it to the cloud. Once connected, it begins backing up to the cloud. You can easily go to the cloud console and specify which servers need backups, and it starts the process. Different policies can be defined and assigned to servers, making the process much easier. Clumio also sends daily report emails, so every morning, we receive a report detailing what was successfully backed up and what failed. Their support is also good. If a backup fails twice, they proactively open a ticket and contact to resolve the issue.
ValereFEUGWANG - PeerSpot reviewer
Protects data in hybrid infrastructures, but it is an expensive product with poor support
The main challenge for our customers is to replicate the virtual environment upon restart, without using any additional solutions such as VMware SLM. I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM. It would be much better for us. This solution can be made easier to use. Technical support is very frustrating and we are considering other solutions because of it. Stability is something that should be improved. The product is expensive and the licensing should be changed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Clumio has a straightforward setup"
"Working with the Clumio/Commvault team has been a very good experience."
"In terms of stability, I've found it to be very stable. I've walked into the server room when it was at 60 degrees Celcius, and it was still running fine."
"Overall IBM ProtectTIER is a great solution. It is easy to use."
"The most valuable features are the Self-Service, and the ability to search the data."
"The command-line interface is good."
"The cataloging is the best feature. It takes millions of frames for the backup. It's incremental, so it takes less time to complete."
"The solution is highly stable."
 

Cons

"They need to improve their SQL backup services"
"I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM."
"The backup for a large amount of data is slow."
"The configuration wizards are still complex and hard to navigate. These should be easier to manage."
"IBM ProtectTIER could improve by being more user-friendly."
"Setting up the system to work with legacy equipment is a bit complex at times."
 

Pricing and Cost Advice

Information not available
"IBM ProtectTIER is an expensive solution."
"The customer can decide how they want to purchase a license. However, the price of the solution is expensive."
"We have a capacity-based license, which is managed centrally for all the sites of my company."
"This solution is very expensive."
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Top Industries

By visitors reading reviews
University
13%
Retailer
12%
Manufacturing Company
8%
Insurance Company
8%
Financial Services Firm
20%
Computer Software Company
20%
Manufacturing Company
8%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Clumio?
The credit system can be confusing, but if you talk to your account manager, they can help alleviate those concerns.
What needs improvement with Clumio?
I would like to see a Dry Run feature for a full disaster recovery implemented.
What advice do you have for others considering Clumio?
I recommend starting with a trial and ensuring that the CloudFormation stack properly deploys in your environment. Set up email alerting to make sure you receive notifications about backup successe...
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Overview

 

Sample Customers

Cava Restaurants, Pacific Dental Services, Defiance Digital, Frogslayer, Motion Picture Associations, Point Loma, Club Assist, Immigrant Services Calgary (ISC), Lakeside Process Controls, Maple Reindeers
Durham Police Department, Re-Store LLC, CenterGrid, pixx.io GmbH, Australian Government Department of Defence, QD, Refresco Gerber
Find out what your peers are saying about Clumio vs. IBM ProtectTIER and other solutions. Updated: August 2025.
865,384 professionals have used our research since 2012.