

Cloudflare and Zscaler compete in the security and performance enhancement category. Cloudflare holds an advantage with its CDN capabilities, while Zscaler leads in secure remote user access through its integrated security protocols.
Features: Cloudflare offers strong CDN capabilities, caching speed, and DNS management, proving to be highly effective in DDoS protection. Zscaler specializes in secure remote access, incorporating security directly into user traffic with features like DLP and CASB.
Room for Improvement: Cloudflare could improve its analytics, threat insights, and reduce error rates such as 501 and 504. Additionally, enhancing its CDN speed and support responsiveness would be beneficial. Zscaler could offer better legacy system support, increased speed and bandwidth efficiency, and a more detailed SSL inspection approach.
Ease of Deployment and Customer Service: Cloudflare is primarily deployed on public clouds with some on-premises options. Users find it easy to use, although support experiences vary. Zscaler, typically deployed in hybrid and private clouds, is praised for its knowledgeable support team, although configuration can be challenging for beginners.
Pricing and ROI: Cloudflare offers plans from free to paid with flexible pricing, making it appealing for small to medium-sized businesses by reducing downtime and operational costs. Zscaler, though more expensive, delivers substantial ROI with comprehensive security features ideal for large enterprises.
For the small project I was working on, using the basic tier provided a huge improvement at zero cost.
In terms of return on investment with Cloudflare, it costs my time to set them up, but basically once they're set up, it's done.
When I see that I am trying to cut costs, for example, even when replacing Prisma, we have managed to save about over half a million dollars a year.
In terms of time savings, since users no longer manually connect to the VPN, access became seamless, improving user productivity, especially for remote users.
We don't have to purchase many components such as load balancers and proxy servers that were necessary in traditional setups.
Cloudflare does not offer hands-on technical support to fix customer problems but rather a self-service model.
I would rate the technical support with Cloudflare as excellent every time I've had to call them.
We use other solutions where support is available through Slack channels and is more interactive, with someone responding within a couple of minutes or seconds.
The support engineers are technically knowledgeable, particularly for Zscaler Private Access related issues, providing clear guidance and documentation for troubleshooting.
Sometimes, support takes time since the solution has some bugs that need fixing.
They have provided the numbers and contact supports, and it is almost immediate.
It is a SaaS tool, but the fact that they have workloads deployed across the world proves that it is a highly scalable tool.
The tool offers very good performance, even during high-traffic periods.
The only limitation I was mentioning is that it was unable to identify the sources of vulnerability, which they are going to embed by the mid of this year.
Zscaler Zero Trust Exchange Platform is highly scalable, primarily because it is built on a cloud-native, globally distributed architecture.
The service is very stable with no impacts during high-traffic periods.
Zscaler Zero Trust Exchange Platform is very stable, especially in enterprise environments.
Zscaler Zero Trust Exchange Platform is very stable.
Despite these challenges, overall, Cloudflare remains the preferred solution compared to Azure, AWS CloudFront, and Google Cloud Armor.
Customers do not have options to modify any configuration parameters in Cloudflare, whereas other competitor solutions, such as F5 Distributed Cloud, allow customers to tune configurations according to their requirements.
There are some performance considerations when it comes to dynamic content that involves fetching data from databases or using APIs.
It would be beneficial to have more granular centralized visibility, allowing for quick end-to-end tracing of a user request from authentication to application access without switching between multiple views.
Zscaler Zero Trust Exchange Platform probably needs to be more efficient because scanning takes a lot of time.
They might be able to identify if something is missing with Zscaler.
I find it to be cheap.
I rate the product’s pricing a five out of ten, where one is cheap, and ten is expensive.
The tool is a premium product, so it is very expensive.
There is minimal setup cost since it is a cloud-delivered platform, eliminating the need to invest in additional hardware such as VPN gateways or maintain infrastructure.
Zscaler Zero Trust Exchange Platform is much, much cheaper when comparing price.
Techniques like minification and image compression reduce the size of assets, leading to better performance and faster user load times.
The solution has been able to compare it to the market, and I think the product has taken great strides in automating quite a bit of things, and they use a lot of AI.
Most of our DNS records that are presented to the internet are proxied whenever possible, providing another layer of defense from our perspective.
The solution is cloud-based with the latest inspection engines, which I find to be amazing.
We have excellent account management, smooth marketplace engagement, and processing in how my team or organization uses Zscaler Zero Trust Exchange Platform.
Since we started using Zscaler Zero Trust Exchange Platform, it has auto-configuration, and wherever we have deployed the auto-configuration, we have not encountered any problem.
| Product | Mindshare (%) |
|---|---|
| Cloudflare | 16.2% |
| Arbor DDoS | 8.7% |
| Imperva Application Security Platform | 8.5% |
| Other | 66.6% |
| Product | Mindshare (%) |
|---|---|
| Zscaler Zero Trust Exchange Platform | 9.5% |
| Prisma Access by Palo Alto Networks | 11.8% |
| Cato SASE Cloud Platform | 9.8% |
| Other | 68.9% |


| Company Size | Count |
|---|---|
| Small Business | 46 |
| Midsize Enterprise | 8 |
| Large Enterprise | 26 |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 12 |
| Large Enterprise | 43 |
Cloudflare enhances web performance and security with features like CDN caching and DDoS mitigation while providing easy DNS management and intuitive setup through its user-friendly dashboard.
Cloudflare is recognized for its comprehensive web security and performance solutions. Speed improvements are achieved through caching mechanisms and DDoS protection, combining ease of DNS management with flexible page rules. The robust analytics and threat insight tools provide valuable data, assisted by a user-friendly dashboard allowing quick setup and configuration. An API offers dynamic DNS settings ensuring low latency and high performance across the globe.
What are Cloudflare's key features?Cloudflare finds utility across industries for DNS management and defense mechanisms. Its content delivery network assures fast content distribution and fortified security. Businesses integrate features like web application firewalls, load balancing, end-to-end SSL, and zero trust to protect websites from cyber threats while ensuring resilience and reliable performance.
Zscaler Zero Trust Exchange enhances security with seamless cloud-based connectivity and VPN-less operation, offering integration with multiple identity providers and advanced security features, suitable for remote work environments.
Zscaler Zero Trust Exchange provides secure, adaptive connectivity without traditional VPNs, allowing organizations to replace legacy systems and bolster remote work security. The platform offers cloud-based protection, single sign-on, dynamic URL categorization, and scalable solutions. While advanced security features like DLP and threat protection enhance data protection, users may face issues with speed, connectivity, and some customization options. Integration challenges, latency due to multi-tenant hosting, reporting delays, and licensing costs require consideration. It supports secure internet access and private application security, ensuring traffic control and data compliance.
What are the key features of Zscaler Zero Trust Exchange?
What are the benefits of using Zscaler Zero Trust Exchange?
Zscaler Zero Trust Exchange is deployed across industries to secure remote access and enforce zero trust principles. Organizations in finance, healthcare, and technology sectors utilize it for secure internet access and visibility into cloud applications, enhancing performance and compliance in dynamic environments.
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