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CloudCheckr vs ServiceNow IT Operations Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CloudCheckr
Ranking in Cloud Management
28th
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
8
Ranking in other categories
Cloud Cost Management (10th), Managed Cloud Services (5th)
ServiceNow IT Operations Ma...
Ranking in Cloud Management
11th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
42
Ranking in other categories
Event Monitoring (1st), IT Infrastructure Monitoring (8th), AIOps (2nd)
 

Mindshare comparison

As of July 2025, in the Cloud Management category, the mindshare of CloudCheckr is 1.2%, up from 1.1% compared to the previous year. The mindshare of ServiceNow IT Operations Management is 1.8%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Management
 

Featured Reviews

Peter Ramnath - PeerSpot reviewer
Provides recommendations regarding how cost and consumption can be adjusted, but the reporting and analytic capabilities are very limited
We are not happy with the product’s reporting capabilities. We are planning to change the solution. The security compliance feature doesn’t give much data because CloudCheckr has done a majority of its development on AWS. The majority of our clients are on Microsoft Azure. There are a lot of features and information available for Amazon, but not for Azure. The tool wasn't meeting our expectations. The reporting and analytic capabilities are very limited. There's no ability to do scheduled email reports. The report could only be sent to a single email address. The tool was not very usable. We had multiple clients and tasks to work with.
PriyankaBachu - PeerSpot reviewer
Provides templates which reduces duplications in rule configuration
Currently, we are integrating LogicMonitor with ServiceNow IT Operations Management to manage IT event management and auto-ticketing for alerts from the monitoring tool to ServiceNow The solution is saving time by providing templates, reducing duplication in rule configuration, and offering…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The recommendation section is pretty helpful."
"It will automatically suggest areas for optimization."
"The solution is scalable for our purposes."
"It's one of the leading players for cloud optimization. It's hard to find anything better."
"The most valuable feature of CloudCheckr CMx High Security is granular reporting. Additionally, the user interface is easy to use."
"The initial setup is straightforward."
"The solution is mostly stable."
"The best feature I like about CloudCheckr CMx High Security is its simplicity. I love that it's not rocket science to use the solution. Even if you're not familiar with the cloud, you can easily figure out how to use CloudCheckr CMx High Security. You can use AWS, you can use Azure, and you can use GCP with the solution because the integration is quite simple. You can also use multi-cloud with it, and you could see the billing part. You'll have complete visibility into your cost which I love about the solution. I also love that data on any security issues and vulnerabilities are available on the go with CloudCheckr CMx High Security. You don't need to do anything different. Just run the scan and you'll have all these open findings in the tool, in terms of the priority level, so if it's critical, it will tell you, "It's critical," and you need to fix it right away."
"Their Event Management is very good."
"Has service mapping, impact management, metric intelligence and health of analytics."
"It is a stable solution. I have not experienced any system outages during my time using the solution."
"The most valuable features of the solution are discovery, cloud governance, event management, and service mapping."
"It includes a valuable feature called Discovery, that aids in application portfolio management, enabling visibility into IT infrastructure from top to bottom."
"The dashboard maintenance is very good, and the tool doesn't get stuck."
"The end-to-end ticketing process is most valuable in ServiceNow IT Operations Management because its notification feature is excellent in keeping all users informed on the next step compared to BMC. I also like that ServiceNow IT Operations Management is very user-friendly."
"The most important features of ServiceNow IT Operations Management are the discovery service mapping and orchestration."
 

Cons

"CloudCheckr CMx High Security is complex. There are a lot of menus, and if you do not know what you are looking for you can get lost. However, the interface is self-explanatory. It's easy to understand where to go to get what you want."
"The solution needs to work better with larger capacities of data."
"The solution must improve its user interface."
"The performance of the tool really needs to be improved."
"Self-healing could be a bit smoother and a bit cleaner, easier to access and more functional. That would help."
"What needs to be improved in CloudCheckr CMx High Security is integration. All the clouds are going quite fast, for example, all the cloud providers: Microsoft, Google, etc. CloudCheckr CMx High Security is good with AWS, no doubt about it, but with Azure and Google Cloud, I find that the solution is slow in that direction. If the vendor planned for CloudCheckr CMx High Security to be automated just for AWS, then it does make sense. If not, if the vendor is also targeting good integration with Google and Microsoft, then CloudCheckr CMx High Security integration needs improvement, in particular, it has to be faster. At the moment, its integration with Azure is not as good as its integration with AWS. With GCP, integration is nowhere."
"The reporting and analytic capabilities are very limited."
"Many features still need to be implemented in this tool."
"The security policies could be increased."
"ServiceNow's pricing is expensive. A more streamlined configuration process tailored to use cases and industry would be beneficial."
"I advise others not to customize a lot while using the solution."
"Enhancing automation-related solutions, such as Wi-Fi, porting, machinery, and product automation would help to achieve better operational outcomes."
"There is room for improvement in service mapping within ServiceNow ITOM."
"The licensing model of the product is a bit rigid, and it can be a bit difficult to downscale if your needs change while also being expensive."
"The solution's subscription model could be improved."
"The setup and deployment could be simplified, and the pricing could improve."
 

Pricing and Cost Advice

"The solution is reasonably priced."
"The cost is on par with other providers."
"A license is needed to use CloudCheckr CMx High Security, but because we are a managed service provider, the price of the license would vary. It depends on the type of cloud users we have, for example, it would be some type of percentage or monthly billing, etc."
"My customers pay for the ServiceNow IT Operations Management license annually. I'd rate the pricing based on value. ServiceNow IT Operations Management is a premium product as it has better features than competitors."
"We obtained discovery licenses at about seven dollars Australian per unit, which we found to be reasonable and competitive."
"It is moderately expensive. The pricing itself and the licensing options are depending on the model and the customization."
"While not entirely sure, I believe the solution costs at least a million dollars annually."
"This solution offers good value but comes at a very high premium. Pricing could be reduced by 10 to 20%."
"ServiceNow IT Operations Management is a costly solution. I'd rate the price at ten, on a scale from one to ten with one being the lowest and ten being the highest price. Some clients do have a problem with the price, but most find that the solution is worth the cost."
"The solution is costly compared to the products offered by its competitors."
"I would rate the product's pricing a five out of ten since there are vendors who are cheaper."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
10%
Manufacturing Company
8%
Government
8%
Financial Services Firm
14%
Computer Software Company
13%
Manufacturing Company
12%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about CloudCheckr ?
The recommendation section is pretty helpful.
What is your experience regarding pricing and costs for CloudCheckr ?
The price depends on the actual Azure consumption and what we feed into it. The cost is on par with other providers.
What needs improvement with CloudCheckr ?
We are not happy with the product’s reporting capabilities. We are planning to change the solution. The security compliance feature doesn’t give much data because CloudCheckr has done a majority of...
What do you like most about ServiceNow IT Operations Management?
From my perspective as an asset manager, the most valuable feature of the solution is the configuration management portion, where I can actively add something to the database.
What is your experience regarding pricing and costs for ServiceNow IT Operations Management?
ServiceNow's pricing is expensive. We consider it a Tier 1 product, but it requires significant investment.
What needs improvement with ServiceNow IT Operations Management?
ServiceNow ( /products/servicenow-reviews )'s pricing is expensive. A more streamlined configuration process tailored to use cases and industry would be beneficial. We needed some external help to ...
 

Also Known As

CloudCheckr CMx High Security, CloudCheckr CMP
ServiceNow ITOM
 

Overview

 

Sample Customers

Accenture, Logitech, Ingram, Cloudar, Infor, DXC, Cornell University, DLT, Lumen, Lightstream, Choice Hotels, B-Tech, SmileShark, PTP, Explicity, JCH Technology, Siemens Mobility
servicenow, TransAlta, NATS, Symantec
Find out what your peers are saying about CloudCheckr vs. ServiceNow IT Operations Management and other solutions. Updated: July 2025.
861,803 professionals have used our research since 2012.