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CloudBees vs SolarWinds Network Configuration Manager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
Microsoft Intune reduces costs and boosts productivity by streamlining device management, enhancing security, and ensuring high return on investment.
Sentiment score
7.5
CloudBees licensing offers robust ROI with security, support, and automation, enhancing efficiency and trust in production environments.
Sentiment score
7.2
SolarWinds Network Configuration Manager offers valuable automation and compliance features, enhancing ROI by reducing engineer reliance and improving issue resolution.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Importantly, when someone leaves the company, it helps protect document access on their devices.
Applications are deployed through Intune, and we see fewer tickets for common issues because we can resolve them through the solution.
 

Customer Service

Sentiment score
6.5
Microsoft Intune support receives mixed reviews; premium support is faster, while basic support often lacks effectiveness, needing improvement.
Sentiment score
6.9
CloudBees support gets mixed reviews, often praised for responsiveness but criticized for frequent issues and plugin upgrade suggestions.
Sentiment score
6.6
SolarWinds Network Configuration Manager's support is generally satisfactory, but users desire faster response times and better ticket prioritization.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
Technical support is limited but generally acceptable as we possess skilled personnel, making us less dependent on SolarWinds.
SolarWinds tech support is a strong point.
 

Scalability Issues

Sentiment score
8.3
Microsoft Intune offers seamless scalability, supporting thousands of users and devices with strong endpoint support and flexible licensing.
Sentiment score
7.8
CloudBees efficiently supports scalable multi-environment operations, integrating with architectures like Kubernetes, despite notable resource consumption.
Sentiment score
7.6
SolarWinds Network Configuration Manager is highly scalable, supporting thousands of devices efficiently for varying enterprise sizes, despite past issues.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
The product is scalable as SolarWinds increased its licensing capacity from supporting 12,000 devices to 48,000 devices with stack licenses.
 

Stability Issues

Sentiment score
8.0
Microsoft Intune is praised for its stability and performance, despite minor bugs and occasional Azure integration issues.
Sentiment score
6.6
CloudBees is generally stable but can encounter issues during upgrades, plugin compatibility, and in complex server environments.
Sentiment score
7.6
Users praise SolarWinds NCM for stability and performance, but mention occasional issues from OS updates and system specifications.
We have not experienced downtime, bugs, or glitches.
Microsoft Intune has been very stable.
A couple of years ago, the performance was not as good as it is now, but there are noticeable backend improvements.
 

Room For Improvement

Microsoft Intune needs enhanced application deployment, reporting, and better support for non-Microsoft systems to improve user experience and efficiency.
Users seek CloudBees improvements in speed, integration, GUI, plugins, authentication, reliability, AI integration, and standardized templates.
SolarWinds requires improvements in report generation, compliance, AI features, integration, device support, interface, security, automation, and performance.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
Currently, there are limitations in performing tasks without logging into routers directly.
I would like to see more features in terms of wireless reporting and more historical information for client connectivity in SolarWinds Network Configuration Manager.
 

Setup Cost

Microsoft Intune is cost-effective due to integration with Office 365 and competitive bundling in Microsoft 365 E3 and E5.
Enterprises favor CloudBees for its core product and security features, accepting high costs due to substantial benefits.
SolarWinds Network Configuration Manager offers reliable features with prices from $1,000-$30,000 yearly, despite initial setup challenges.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
It costs approximately forty euros per user per month.
The licensing costs of SolarWinds Network Configuration Manager are expensive, but considering its reliability, feature enhancements, and support, it is worthwhile.
 

Valuable Features

Microsoft Intune offers seamless integration, robust security, and efficient endpoint management with a centralized console for enhanced productivity.
CloudBees enhances CI/CD efficiency with scalability, tool integration, advanced security, cloud support, and seamless Jenkins management.
SolarWinds Network Configuration Manager automates backups, compliance, and upgrades while enhancing security and network performance with real-time insights.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
The solution facilitates compliance reporting through an NCM module, effectively generating out-of-the-box reports on software vulnerabilities and outdated software versions.
Configuration pushing, upgrade capabilities, job backup, configuration backup, and real-time configuration change monitoring are highly beneficial features of SolarWinds Network Configuration Manager.
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
255
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
CloudBees
Ranking in Configuration Management
11th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
20
Ranking in other categories
Build Automation (7th), Value Stream Management Software (3rd), DevSecOps (5th)
SolarWinds Network Configur...
Ranking in Configuration Management
12th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
27
Ranking in other categories
Network Automation (4th)
 

Mindshare comparison

As of May 2025, in the Configuration Management category, the mindshare of Microsoft Intune is 10.3%, up from 9.4% compared to the previous year. The mindshare of CloudBees is 0.1%, up from 0.0% compared to the previous year. The mindshare of SolarWinds Network Configuration Manager is 1.4%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
YashBrahmani - PeerSpot reviewer
Offers a clear visualization and overview of workflows and helpful in managing CI/CD processes
Improvement in the sense that they can do better in terms of management of logs and stuff like that because the console logs are very extensive, and that causes a lot of storage issues. That is one of the things which is there. Also, with respect to the traditional platform and the modern platform, many things have upgraded, and it has quite improved. But when we talk about the performance of the agents, it’s still very crucial because it’s not up to par. It takes a lot of time to provision the agent and to finish the build because of the SSH connection and the JNLP connection. Due to that, sometimes the agent doesn’t get provisioned. Those are some of the blockers that meet up the time in terms of administering the instance.
RajeshB - PeerSpot reviewer
Offers additional functionality, including warranty management
Setting up a solution involves configuring a server and a web console, which is straightforward. Network team coordination is necessary when applying it to devices. This involves creating device connection profiles and ensuring SNMP is enabled. Initially, there were challenges involved in this process, but once the setup was complete, operations proceeded smoothly. All network devices are automatically added to NPM during auto-discovery in SolarWinds Network Performance Monitor, including Network Configuration Manager features. Once configuration profile credentials are established in NCM, they are automatically deployed to all network devices. The solution is easy to use and deploy, although initial setup may require coordination and overcoming challenges.
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Top Industries

By visitors reading reviews
Educational Organization
20%
Computer Software Company
11%
Financial Services Firm
8%
Manufacturing Company
7%
Financial Services Firm
26%
Manufacturing Company
12%
Legal Firm
11%
Computer Software Company
9%
Government
12%
Computer Software Company
12%
Manufacturing Company
10%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with CloudBees?
There are connection issues with CloudBees, specifically between Sybase and CloudBees. We often encounter connection ...
What is your primary use case for CloudBees?
We use CloudBees for deploying the code in higher environments, such as QA, C2, staging, and production.
What advice do you have for others considering CloudBees?
I would recommend CloudBees to others because building jobs is much easier than with other solutions.
What do you like most about SolarWinds Network Configuration Manager?
The configuration compliance aspect of SolarWinds Network Configuration Manager allows for easy comparison of configu...
What is your experience regarding pricing and costs for SolarWinds Network Configuration Manager?
The licensing costs of SolarWinds Network Configuration Manager are expensive, but considering its reliability, featu...
What needs improvement with SolarWinds Network Configuration Manager?
Further improvements in automation are needed. Currently, there are limitations in performing tasks without logging i...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
SolarWinds NCM
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Capital One, PEGA, vistaprint, HSBC, BOSCH, Starbucks Coffee
United Lincolnshire Hospitals, Air Rarotonga, NetSuite, Thai AirAsia, REA Group, 335th Signal Command, Agilisys, Marine Expeditionary Force
Find out what your peers are saying about CloudBees vs. SolarWinds Network Configuration Manager and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.