Claroty Platform vs ConnectWise ScreenConnect comparison

Claroty and ConnectWise are both solutions in the Remote Access category. Claroty is ranked #9 with an average rating of 8.2, while ConnectWise is ranked #17 with an average rating of 9.3. Claroty holds a 0.8% mindshare in VUS, compared to ConnectWise’s 1.5% mindshare. Additionally, 100% of Claroty users are willing to recommend the solution, compared to 92% of ConnectWise users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 7, 2024

ConnectWise ScreenConnect and Claroty Platform cater to distinct requirements in remote support and OT security. Despite ConnectWise ScreenConnect's robust remote capabilities, Claroty’s dedicated OT security features make it superior for critical infrastructure environments.

Features: ConnectWise ScreenConnect is valued for its real-time screen sharing, comprehensive session management, and troubleshooting capabilities. Users highlight its ease of remote access and reliable performance. Claroty Platform provides extensive visibility, threat detection, and risk mitigation. Users praise its seamless integration with existing network infrastructure, ability to secure OT environments, and advanced threat analytics.

Room for Improvement: ConnectWise ScreenConnect users suggest enhancing integration options, streamlining the interface, and improving customization features. Claroty Platform users identify a need for more intuitive configuration tools, better documentation, and enhanced user interface design.

Ease of Deployment and Customer Service: ConnectWise ScreenConnect is praised for its straightforward deployment and responsive customer support, enabling quick setup and troubleshooting. Claroty Platform's deployment is seen as more complex, but its customer service is highly regarded for expertise in OT environments.

Pricing and ROI: Users find ConnectWise ScreenConnect offers good value with relatively lower setup costs and favorable ROI. Claroty Platform, despite higher setup costs, delivers substantial ROI through enhanced security and reduced operational risks.

To learn more, read our detailed Claroty Platform vs. ConnectWise ScreenConnect Report (Updated: April 2025).

Buyer's Guide

Claroty Platform vs. ConnectWise ScreenConnect

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of May 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.4%, down from 11.4% compared to the previous year. The mindshare of Claroty Platform is 0.8%, up from 0.2% compared to the previous year. The mindshare of ConnectWise ScreenConnect is 1.5%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access

Featured Reviews

Joseph Merusi

Collaborations engineer at a financial services firm with 1,001-5,000 employees

Everything has worked better since we started using it

Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.

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Deevanshi Priya

Cyber Security Security at PwC

Achieve certifications with progress tracking and potential for enhanced interactivity

I was using Claroty to complete training assigned by my company. The courses were self-paced and helped me get certified in two additional certifications. I plan to use it further as I have a task list for future courses. It was primarily for certification and study materials The feature I like…

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Todd Blake

Senior IT Specialist at COMMUNITY HEALTH CONNECTIONS INC

Simple to set up, reasonable pricing, and useful remote control capabilities

I'm on the latest version of the solution. I just updated it yesterday. While we have the solution on-premises at this time, we'll likely move to the cloud later this year. They have a trial version that you can try. They have a free version that you can try as well. I use it myself to support my family. I would try the free version or the trial version depending on your business. They can set you up and you can get to see all the features. I would also advocate going to the cloud version. Don't bother with the on-prem. It's just easier to jump to the cloud. I'd rate the solution nine out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We have not experienced any bugs or glitches with this solution."

"There are so many features, but Windows Autopilot is one of the features that are very valuable for most customers."

"Based on my experience, I find Intune very flexible for managing Windows devices. We can use scripting, and we can make use of the self-service portal or the company portal to publish some of the applications for Windows."

"Windows Autopatch is the most valuable because it removes the burden of patch management."

"The overall user experience is quite nice. I have no complaints from end users regarding their devices enrolled in Intune."

"Microsoft Intune is far more efficient and faster than MECM."

"One of the most valuable features of Microsoft Intune is the detection and remediation script capability."

"I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part."

More Microsoft Intune pros

"Claroty assigns a score based on how well you are doing in the course. If you skip a video, your score decreases, making it essential to watch the content attentively."

"The main advantage of Claroty, when compared to its competitors, is integrated secure remote access."

"The platform ensures security without imposing significant delays."

"I appreciate the active coding, deep inspection of packages, and data retrieval. The tool covers information about assets and attack vectors, which I find superior to other tools. Based on alerts, I create reports detailing how an attacker can penetrate the plant, both externally and internally."

"The platform ensures security without imposing significant delays."

"The solution's asset management is really great compared to Dragos or Nozomi."

"Customer service is number one and the best."

"Claroty provides continuous threat protection and identifies pre-empty stuff and false positives."

More Claroty Platform pros

"The product is really easy to deploy."

"Remote connect via webpage. I use it to support employees when I am not in the office or when they are at a remote location."

"The initial setup is fairly straightforward."

"It's very easy to use. Provides connections that are always on. It was nice to be able to see a list of end-points and see whether or not they were connected so I could troubleshoot any network issues I had."

"The product's two-factor authentication means we are not worried like before about the state of our security."

"ConnectWise Connect is very convenient as we can remote to a PC even when it is not within our LAN."

"Session groups and triggers are the most valuable features, because they make a greater degree of organization possible. Greater degree of organization is valuable to my organization, because we have many sessions to handle."

"Unattended access is the most important feature."

More ConnectWise ScreenConnect pros

Cons

"There is no catalog for mobile access management (MAM) security."

"Intune needs to incorporate more tools to reduce the number of third-party applications we rely on."

"Onboarding of endpoint devices is not straightforward. The onboarding process was a little heavier than I thought it would be. That's the key improvement area. Obviously, the more control you have over the devices, the better it is."

"We only have major classifications for iOS and Android, but there are different brands that have different cycles of updates. If they can fine-tune it to make it more brand-specific, that would be even better."

"There is room for improvement in server patch management and allowing direct uploads of EXE applications instead of needing to convert them to Intune format, which would save time."

"When somebody has a customized application or their own company's application, we cannot deploy that application."

"I would like Intune to natively support easier report generation. This improvement would enable less experienced staff to run reports more efficiently without relying on additional tools or functions."

"The technical support could be improved."

More Microsoft Intune cons

"Claroty Platform could improve the pricing to get more acceptability in the market."

"There is room for improvement in the user interface to make it more vibrant and interactive, similar to IT tools."

"Claroty Platform only gives the vulnerabilities based on the make and model of the devices, so it doesn't provide any resolution or any detailed explanation of how one can resolve such issues."

"For improvement, I think the training could be more practical. We have external training, but they're mostly theoretical. I want the solution to provide hands-on lab experience to help users learn better."

"The graphical user interface is quite poor."

"Occasionally, I face a login problem despite entering the correct password."

"There should be AI security solutions implemented."

"Introducing an AI chatbot to assist you when you have doubts could be beneficial."

More Claroty Platform cons

"What we need this product to do is to be able to control Windows Updates. LogMeIn Central allowed us remote access but also allowed to push and install Windows Updates, and third-party updates... When we made the switch to ConnectWise we lost the ability to do patching. That forced us, for our larger clients, to move to WSUS. We had to set up a VM on those larger clients to push Windows Updates and patches into the network."

"The solution should add the ability to video chat with the user on the other end."

"They could provide a toolbox for the plan I'm on."

"On a Linux machine, there are different limitations that are not there on a Windows Server. Much more limitations exist on Linux deployments."

"There could be improvement to the remote command line tools."

"Reporting could definitely use improvement. With LogMeIn Rescue, I used to be able to, for instance, at the end of the month, pull off a report of every session. It was very simple... I could see the name that was typed in, the IP address to the computer that it was connected to, if it was running Windows... It just doesn't seem - there might be but I haven't found it - to be a way of pulling that information out of ConnectWise."

"I was not thrilled with their support. I do not have a lot of time to deal with the attention which is needed to fix issues."

"There can be some complexities when running patches or when building up all the profiles, making them areas where improvements are required."

More ConnectWise ScreenConnect cons

Pricing and Cost Advice

"Intune is linked with Microsoft. We can deploy the Microsoft E365 license to users by Intune. There are different types of licenses, such as device administrator licenses, E5 licenses for device enrollment manually, and P1 and p2 licenses for device enrollment automatically. These are the licenses required for the administration."

"I have no comment on pricing of the solution."

"We don't pay for Intune because it is bundled with the premium subscription to Office 365. It includes Intune and Defender. I don't have to buy two extra products to manage my enterprise."

"If you ask the accountant or the finance department, they'll tell you that it is way too expensive, but when I look at the cost and compare it with the value you actually get, it's more than fair."

"Our Office 365 Business Premium license, including Office 365 and Intune Management, offers excellent value."

"Its licensing model is not complex, but it is very expensive compared to other solutions. They can bring more models and reduce the pricing. They should allow customers to select the features they want and price it accordingly."

"Microsoft Intune is expensive."

"If you're subscribing to Premium or E3, there are no additional costs for Intune, it's included."

More Microsoft Intune pricing and cost advice

"The licensing for physical devices is cheap, but the software version is expensive. The software version costs around 26-28 dollars. I was surprised and even double-checked. It was shocking."

"It's a bit expensive compared to other solutions."

"The tool is quite expensive."

"It is priced well and it is still a great value. Although I have been reading a lot about Splashtop. They are getting pretty competitive on their pricing, including a fairly easy to use remote support for mobile applications, like iOS and Android."

"For the price we pay, we definitely feel it's worth it, but there are some contenders in the market that are coming out now, whose products are as good; they are offering more features and the price is actually less than ConnectWise. All things considered, the biggest thing is the lack of patching in ConnectWise. If they could integrate that into the product, that would be a game changer, if offered at the same price point."

"Their licensing model is good, their pricing model is good, their service is good; bandwidth is excellent. They're consistent."

"The cloud version is relatively inexpensive, but the on-premise version is expensive if you do not need three technicians, only one or two for concurrent sessions."

"We pay an annual licensing fee."

"Good price and works well."

"Make sure you have enough licensing for all the techs that you have."

"It is priced fairly."

More ConnectWise ScreenConnect pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

20%

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

16%

Computer Software Company

14%

Energy/Utilities Company

Financial Services Firm

Computer Software Company

20%

Financial Services Firm

12%

Manufacturing Company

11%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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Which solution do you prefer: Nozomi Networks or Claroty Platform?

Nozomi Networks and Claroty Platform are both leading operational technology (OT) security solutions offering a wide ...

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What do you like most about Claroty Platform?

The product helps mitigate potential threats, especially if its users have signature rules. The product also provides...

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What needs improvement with Claroty Platform?

If more AI features could be included with the Clarity solution, it would be feasible for everybody. As AI is booming...

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What do you like most about ConnectWise Control?

The product is really easy to deploy.

See all answers

What is your experience regarding pricing and costs for ConnectWise Control?

I download the product for free with ConnectWise RMM's license.

See all answers

What needs improvement with ConnectWise Control?

All the features provided by the product in terms of screen connectors have been good. There can be some complexities...

See all answers

Comparisons

Jamf Pro vs Microsoft Intune

Compared 13% of the time

Workspace ONE UEM vs Microsoft Intune

Compared 9% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 8% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 6% of the time

Microsoft Defender for Endpoint vs Microsoft Intune

Compared 5% of the time

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Nozomi Networks vs Claroty Platform

Compared 37% of the time

Dragos vs Claroty Platform

Compared 10% of the time

Tenable OT Security vs Claroty Platform

Compared 9% of the time

Armis vs Claroty Platform

Compared 9% of the time

Microsoft Defender for IoT vs Claroty Platform

Compared 5% of the time

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Microsoft Remote Desktop Services vs ConnectWise ScreenConnect

Compared 29% of the time

Check Point Remote Access VPN vs ConnectWise ScreenConnect

Compared 13% of the time

GoTo Resolve vs ConnectWise ScreenConnect

Compared 13% of the time

TeamViewer vs ConnectWise ScreenConnect

Compared 13% of the time

BeyondTrust Remote Support vs ConnectWise ScreenConnect

Compared 9% of the time

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Product Reports

Buyer's Guide

Microsoft Intune

April 2025

Download Microsoft Intune product report

Buyer's Guide

Claroty Platform

May 2025

Download Claroty Platform product report

Buyer's Guide

ConnectWise ScreenConnect

May 2025

Download ConnectWise ScreenConnect product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

ConnectWise Control, ScreenConnect

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

The Claroty Platform is tailored for monitoring and securing industrial control systems. It offers deep visibility into OT networks, enabling effective anomaly detection and vulnerability assessments. Its user-friendly interface and robust reporting tools facilitate easy management and compliance, enhancing organizational efficiency and cybersecurity posture in industrial environments.

Claroty

With ConnectWise ScreenConnect, you can seamlessly connect to desktops, mobile devices, and more, ensuring that customer downtime is a thing of the past. With world-class security features, including AES-256 encryption and two-factor authentication, ConnectWise ScreenConnect is ready to safeguard your interactions right out of the box. What sets ConnectWise ScreenConnect apart is the power of customization – white-label your software with hundreds of appearance options to showcase your unique brand in every support interaction. In the ScreenConnect Support Premium edition, experience ConnectWise View, enabling live stream sessions for real-time hardware troubleshooting via the user's mobile device camera. Plus, with our robust configurability and granular permissions, you can tailor the experience to your exact needs, equipping your team with the precise access they require.

ConnectWise

Sample Customers

Mitchells and Buzzers, Callaway

Rockwell Automation

Jon Rosen Systems

Buyer's Guide

Claroty Platform vs. ConnectWise ScreenConnect

April 2025

Free Report: Claroty Platform vs. ConnectWise ScreenConnect

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