Citrix ShareFile vs Office 365 comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Citrix ShareFile
Ranking in Content Collaboration Platforms
9th
Average Rating
8.4
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Office 365
Ranking in Content Collaboration Platforms
8th
Average Rating
8.4
Number of Reviews
54
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2024, in the Content Collaboration Platforms category, the mindshare of Citrix ShareFile is 10.7%, up from 10.2% compared to the previous year. The mindshare of Office 365 is 2.8%, down from 4.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms
Unique Categories:
No other categories found
No other categories found
 

Featured Reviews

Salim Malik - PeerSpot reviewer
Jan 5, 2024
Reliable, user-friendly, and secure
The initial setup is straightforward. It's not complicated. I’ve done the deployment when I was in Citrix and the deployment for the current customer and therefore have experience doing this a few times. How long the deployment takes is up to the customer in terms of what type of storage zone controller you're going to operate. If you're going to operate on-premise, then you need to have the network team and the server, physical server, the load balances, and storage zone controller storage deployed. It shouldn't take, if the infrastructure is ready, more than a week. IN that time, you can set up the entire full-fledged configuration and have enrollment running if you have all the hardware and the communications ready. That's on the on-premise side. If it's on a specific cloud, even when you purchase the procurement, it won't take even a day. In 24 hours, you will be up and running easily on the ShareFile cloud if you are working with the Citrix cloud. If you're doing a private cloud, then the communication to open the ports between the ShareFile can complain to the private cloud. That might be at least a week, depending on the internal teams. If they work very fast and smoothly, it's a matter of a day. You only need one person to maintain the solution. It’s pretty low-maintenance.
Minos Pitsillides - PeerSpot reviewer
Mar 31, 2022
Excellent technical support, easy to install, but the price, while affordable, could be improved
Office 365 is scalable, but it is dependent on the situation. We don't have a problem with it from an organizational standpoint. They started with 100 employees and then added another 500 after six months, for a total of 600 employees. The setup of new users, new emails, and new applications to be assigned to the new users is straightforward. They also provide the PowerShell command, which they provided more, development type, like, for example, you can create users, not manually, but through a script that can create users, for example, 100 users in two, three minutes, and you don't do it manually. They're fantastic. My portfolio contains approximately 50 companies. Office 365 is our primary platform for the 50 companies. I only have one on G Suite, and the majority of them will be migrating from G Suite to 365 in the coming month.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution would query the Active Directory, and if new accounts were identified, Citrix ShareFile would add them automatically."
"It's user-friendly for end users."
"ShareFile gives you all of the features of cloud providers, but in an on-premises solution."
"The solution is scalable."
"Citrix has a very good file auditing features and security features."
"Easy to manage and fully secure."
"This provides us with a secure way of sending tax returns without having to use passwords."
"The Enterprise Dropbox solution is highly integrated with Microsoft's Office 365 and Azure products."
"The most valuable feature is the integration with OneDrive, which has allowed us, a small business, easy access to a cloud environment, with no need to back up the data from five different computers."
"Cloud-based management is valuable and software deployment is positive."
"I like that it is cloud-based, wherefrom any computer I can access my documents and continue working."
"My primary use case is for preparing presentations to teach, often on PowerPoint."
"The cloud service and Skype are the most valuable features."
"It's nice that it's an all-in-one solution and everything is all in one place."
"Many of the features in Office 365 are good, but I think Excel is a very good tool."
"​Great impact on project management and team collaboration."
 

Cons

"The configuration on the mobile devices is a little clunky, in terms of setting up the application."
"DLP features are lacking and required because, especially with everyone working from home, security is now paramount when the data is on BYOD devices."
"Some of our customers are facing issues if they've deployed in hybrid mode."
"My only issue with this solution is the cost, which should be improved."
"They should integrate the solution with more email services."
"The user interface is not very intuitive."
"Everything they have should be integrated into one item."
"There are sometimes scalability issues after updates."
"I would like to see better integration with Teams, and better usability with SharePoint."
"The one big problem with the solution is if you are presenting in Teams and someone puts their hand up, you don't get a notification. If you are running a meeting and just presenting you don't know that people have their hands up and want to ask a question."
"It would be a fantastic opportunity if their solution could be used in combination with VoIP software, allowing you to combine VoIP software and Office 365 on a single platform."
"They should do more testing before product releases."
"Sometimes the configurations of the error troubleshooting are pretty problematic and there are a lot of issues that happen even if you follow the step-by-step guides. They can work on fixing this issue. If there are a lot of issues in your Windows or your Office or anything, you restart your PC and it works. They need to get rid of this need."
"The feature to convert PDF file to a Word document needs improvement as well as the feature to save the file automatically when typing, without using the save command."
"It needs improvements around its compatibility with non-Microsoft products."
"Could include integration with other single sign-on solutions."
 

Pricing and Cost Advice

"If you are already a Citrix customer, I recommend having the Platinum licensing level, as it provides licensing for a number of various features that all integrate together."
"Citrix has a very good file auditing features and security features."
"I give the cost of the solution a five out of five."
"You have to work hard in order to get the suitable licenses."
"For the moment, we are paying on a monthly basis because we are still adapting the support and how we want to proceed. I think we will move to paying for the annual license."
"The price of Office 365 is very expensive."
"​The pricing/licensing is easy to manage."
"The pricing is not really high, but one can get the software with the license key for free."
"Licensing, billing, and accounting are available from the management interface."
"Licensing fees are paid on a monthly basis, or we prepay them."
"Most of the time, we purchase Microsoft Exchange licenses, which are less expensive and provide only an email platform and 50 gigabytes of email storage for free."
"I think that we pay $9.99 USD per user, monthly."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Legal Firm
10%
Financial Services Firm
9%
Construction Company
8%
Educational Organization
79%
Computer Software Company
3%
Financial Services Firm
2%
Government
2%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with Citrix ShareFile?
They should integrate the solution with more email services. That would be very helpful.
What is your primary use case for Citrix ShareFile?
We use the solution primarily for sending and receiving encrypted files. It helps us share large files as well.
What do you like most about Office 365?
The most valuable feature of Office 365 is automatic saving. If something happens on the computer your work is saved.
What is your experience regarding pricing and costs for Office 365?
I’m not sure of the exact cost. In the past, it might have been free. However, now, people do need to pay in order to use it. I would put the pricing around two out of five. It's not the cheapest p...
What needs improvement with Office 365?
Office 365 could be easier to use at first. Tutorials are needed to know how to use the solution.
 

Comparisons

 

Also Known As

ShareFile
Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1
 

Learn More

 

Overview

 

Sample Customers

Exelon, Aer Lingus, Aloysius Stichting, Amnet Technology Solutions, Arup Group Ltd., Brasfield and Gorrie, Cancer Research UK, Carlock, Copeland & Stair LLC, ChanceLightŽ Behavioral Health & Education
Me & the Bees Lemonade
Find out what your peers are saying about Citrix ShareFile vs. Office 365 and other solutions. Updated: July 2024.
793,052 professionals have used our research since 2012.