Office 365 vs ShareFile comparison

Microsoft and ShareFile are both solutions in the Content Collaboration Platforms category. Microsoft is ranked #2 with an average rating of 8.5, while ShareFile is ranked #6 with an average rating of 10.0. Additionally, 95% of Microsoft users are willing to recommend the solution, compared to 90% of ShareFile users who would recommend it.

Office 365

Read 143 Office 365 reviews

1,562 Views
344 Comparison Views

95% willing to recommend

ShareFile

Read 11 ShareFile reviews

1,487 Views
597 Comparison Views

90% willing to recommend

Office 365

ShareFile

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Office 365 and ShareFile based on real PeerSpot user reviews.

Find out in this report how the two Content Collaboration Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Office 365 vs. ShareFile Report (Updated: June 2025).

Buyer's Guide

Office 365 vs. ShareFile

June 2025

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Helped 857,585 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Office 365

Ranking in Content Collaboration Platforms

2nd

Average Rating

8.6

Number of Reviews

143

Ranking in other categories

No ranking in other categories

ShareFile

Ranking in Content Collaboration Platforms

6th

Average Rating

8.4

Reviews Sentiment

8.0

Number of Reviews

Ranking in other categories

eSignature (Electronic Signature) (4th), Cloud Data Exchange Services (3rd)

Featured Reviews

Gary Cook

Executive at Empowered Analytics

Access to advanced features boosts productivity despite pricing concerns in developing regions

I need to do maintenance for Office 365 very seldom, once a year. In the maintenance process for Office 365, we have about 12 people involved. For the maintenance side of Office 365, only one person is involved. Looking at Office 365's pricing, I would give it a 4 on a scale from 1 to 10. My overall rating for Office 365 is an 8 out of 10, but for the product itself, I would give it a 10. I would definitely recommend Office 365 to other businesses, probably a 9 out of 10 for recommendation. This is only because of its price and the fact that they do not take into account developing countries such as South Africa, where they should give us more favorable prices or local prices. We do not have a partnership with Microsoft, which is a sore point for us. We have reached out to Microsoft South Africa, and they are very hard to contact and largely uncooperative. We are a B-Level 2 and a B-Level 1, which are local affirmative action ratings that companies get. Level 1 is the highest, and Level 8 is the lowest. We hold amongst the highest BEE ratings, but we have not found Microsoft South Africa to be forthcoming or very open. We should have a partnership with them, and we run Power BI as we are a Power BI shop now. I strongly would want to see a box within Office 365 for our team to have ChatGPT through OpenAI as well. We use Excel as a data source for many tasks and find that it integrates really well with Python. We write a lot of Python code and use Excel as a data sheet many times, and we operate through SQL and other zero elements as well. From an Office 365 viewpoint, we find that with Copilot and Python and Excel's provision for Python, it is very useful.

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David Donaldson

Regional Information Technology Director at a real estate/law firm with 10,001+ employees

Flexible plans, stable, and scalable

I used another solution at the same time, which was far worse. The American company I worked for used a similar file-sharing solution called LeapFile, a secure file transfer service. Personally, I found Citrix ShareFile to be much better than LeapFile, which was quite clunky. I later used a solution called Egnyte, which my company used as its main file transfer solution, though I'm not sure if it's still in use. The company moved to Egnyte because it is more of an enterprise-level solution. Egnyte was expensive, but it worked. I believe Citrix ShareFile is aimed at smaller to medium-sized organizations, making it a more appropriate solution than Egnyte due to its pricing.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The products are quite simple for the end-users to use, the up-time is very good, the product is practically maintenance-free, and the multi-layer security is excellent from the security standpoint."

"Most of the work that seems not to work offline works perfectly with Microsoft Office 2013, like converting a Word document to a PDF file."

"It's very stable."

"Cloud-based management is valuable and software deployment is positive."

"Great impact on project management and team collaboration."

"It's nice that it's an all-in-one solution and everything is all in one place."

"The most valuable feature is the integration with OneDrive, which has allowed us, a small business, easy access to a cloud environment, with no need to back up the data from five different computers."

"The cloud service and Skype are the most valuable features."

More Office 365 pros

"Citrix has a very good file auditing features and security features."

"Easy to manage and fully secure."

"ShareFile gives you all of the features of cloud providers, but in an on-premises solution."

"This provides us with a secure way of sending tax returns without having to use passwords."

"The Enterprise Dropbox solution is highly integrated with Microsoft's Office 365 and Azure products."

"The solution would query the Active Directory, and if new accounts were identified, Citrix ShareFile would add them automatically."

"The solution is scalable."

"It's user-friendly for end users."

Cons

"As a private user, I do not appreciate the cloud features, but I doubt that this is something Microsoft would consider a feature request."

"They should do more testing before product releases."

"The security should be improved."

"It would be a fantastic opportunity if their solution could be used in combination with VoIP software, allowing you to combine VoIP software and Office 365 on a single platform."

"Sometimes the configurations of the error troubleshooting are pretty problematic and there are a lot of issues that happen even if you follow the step-by-step guides. They can work on fixing this issue. If there are a lot of issues in your Windows or your Office or anything, you restart your PC and it works. They need to get rid of this need."

"Normally, they have a way to work with specific developments, and I think they shouldn't allow the partners to make some changes they have made. When I have a client with a lot of changes, we have a problem with that because there aren't rules to develop inside the ERP, so you can do anything."

"I would like to see better integration with Teams, and better usability with SharePoint."

"Office 365 could be easier to use at first. Tutorials are needed to know how to use the solution."

More Office 365 cons

"The configuration on the mobile devices is a little clunky, in terms of setting up the application."

"They should integrate the solution with more email services."

"DLP features are lacking and required because, especially with everyone working from home, security is now paramount when the data is on BYOD devices."

"My only issue with this solution is the cost, which should be improved."

"There are sometimes scalability issues after updates."

"Everything they have should be integrated into one item."

"The user interface is not very intuitive."

"Some of our customers are facing issues if they've deployed in hybrid mode."

Pricing and Cost Advice

"Licensing, billing, and accounting are available from the management interface."

"The pricing is good for all the features that we receive, e.g., Skype for Business."

"The pricing is high and has actually caused us to limit the number of licenses we purchase due to budgeting."

"Most of the time, we purchase Microsoft Exchange licenses, which are less expensive and provide only an email platform and 50 gigabytes of email storage for free."

"The pricing/licensing is easy to manage."

"For the moment, we are paying on a monthly basis because we are still adapting the support and how we want to proceed. I think we will move to paying for the annual license."

"The price of Office 365 is very expensive."

"The pricing is not really high, but one can get the software with the license key for free."

More Office 365 pricing and cost advice

"If you are already a Citrix customer, I recommend having the Platinum licensing level, as it provides licensing for a number of various features that all integrate together."

"I give the cost of the solution a five out of five."

"You have to work hard in order to get the suitable licenses."

"Citrix has a very good file auditing features and security features."

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Top Industries

By visitors reading reviews

Educational Organization

65%

Computer Software Company

Financial Services Firm

Government

Computer Software Company

13%

Legal Firm

10%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your experience regarding pricing and costs for Office 365?

For pricing, I think it's fairly priced, I would rate it 8.

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What needs improvement with Office 365?

The areas of Office 365 that have room for improvement are what should be better in this solution.

See all answers

What is your primary use case for Office 365?

A typical use case for Office 365 is how I primarily use this solution.

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Comparisons

Google Workspace vs Office 365

Compared 36% of the time

Amazon WorkDocs vs Office 365

Compared 9% of the time

Atlassian Confluence vs Office 365

Compared 7% of the time

Microsoft OneDrive vs Office 365

Compared 7% of the time

Dropbox vs Office 365

Compared 6% of the time

More Office 365 Competitors

SharePoint vs ShareFile

Compared 25% of the time

Box vs ShareFile

Compared 16% of the time

Microsoft OneDrive vs ShareFile

Compared 14% of the time

Dropbox vs ShareFile

Compared 11% of the time

DocuSign vs ShareFile

Compared 3% of the time

More ShareFile Competitors

Product Reports

Buyer's Guide

Office 365

May 2025

Download Office 365 product report

Buyer's Guide

ShareFile

May 2025

Download ShareFile product report

Also Known As

Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1

Citrix RightSignature, Citrix ShareFile

Overview

Office 365 is more than just Word, Excel, PowerPoint, and Outlook. It provides powerful services like business-class email, online storage, and teamwork solutions that you can access from anywhere. Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located. Easily implement security and privacy controls to help protect business data and devices against malicious threats and help you meet your compliance obligations. Automatic updates ensure your employees will always have the latest features and security updates.

Microsoft

ShareFile is widely used by organizations for secure emailing of tax returns and document transfers, especially during COVID, supporting multifactor authentication and a high file size limit.

Offered by cloud service providers, ShareFile aids in migrating on-premises file servers to the cloud and sending large files blocked by other platforms. It is essential for secure data sharing with features like multifactor authentication and encryption. ShareFile integrates with cloud services, supports high-speed operations, and maintains enterprise-level security with automatic synchronization. It also allows for multiplatform accessibility, including an Outlook plugin and mobile apps. Administrative benefits include Active Directory integration for automatic account creation.

What are ShareFile's most important features?

Ease of use: User-friendly interface for easy navigation
Security features: Robust security protocols including data encryption
File auditing: Comprehensive tracking and reporting of file activities
Cloud integration: Seamless integration with OneDrive, G Drive, and Dropbox
Multifactor authentication: Enhanced security with multiple verification steps
Automatic synchronization: Real-time sync across devices and platforms
Active Directory integration: Streamlined user account management
Multiplatform access: Supports Outlook plugin and mobile applications

What benefits or ROI should users look for in reviews?

Cost-effectiveness: Evaluate the pricing against features and security
Enhanced security: Look for reviews on data protection and GDPR compliance
Collaboration options: Check user feedback on collaboration functionalities
Intuitive experience: Consider reviews on ease of use and navigation
Custom branding: Assess customization options for tailored branding
Performance: Gauge user insights on network speed and reliability
Unified platform: Benefits of integrated services in one platform

ShareFile is implemented across sectors like Law Firms, CPAs, and Manufacturing companies, supporting secure and efficient data sharing. For example, law firms use it for confidential client documents, CPAs rely on it for secure tax return handling, and manufacturing firms leverage it for transferring large design files. Multifactor authentication and platform accessibility ensure data security and ease of access.

ShareFile

Sample Customers

Me & the Bees Lemonade

SecondMarket, KBC Partners, Twilio, You Know Who Design, oDesk Corporation, CMT Agency, Townhog

Buyer's Guide

Office 365 vs. ShareFile

June 2025

Free Report: Office 365 vs. ShareFile

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We monitor all Content Collaboration Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.