

Conga Sign and ShareFile compete in document signing and storage solutions. ShareFile appears to have the advantage due to its robust features and comprehensive security, making it ideal for those who prioritize security and advanced functionality.
Features: Conga Sign supports seamless integration with Conga Composer for document workflows, permits drag-and-drop signature functionality, and offers Write Back for efficient data handling. ShareFile shines with advanced file sharing, strong encryption of files at rest, and compatibility with Microsoft Office 365 integrations.
Room for Improvement: Conga Sign can enhance its security features and offer more advanced document management capabilities. It could also extend its integration options beyond Salesforce. ShareFile could improve its user interface for a more intuitive experience and streamline its extensive feature set for easier navigation. Additionally, increasing its customer support options could enhance user satisfaction.
Ease of Deployment and Customer Service: Conga Sign is known for its easy deployment with straightforward integration into existing systems. Its customer service is responsive and helpful. ShareFile features a more intricate deployment process but is efficient given its complex feature set. Its customer support is highly regarded and adept at handling such complexities.
Pricing and ROI: Conga Sign is affordable, providing good ROI for businesses focused on e-signature capabilities. ShareFile, being more expensive, offers a strong ROI through its extensive features and security, justifying the investment for businesses that require versatile and secure file management solutions.
I have seen a return on investment because agreements are sent digitally, which reduces the time to get printed documents.
For Conga Sign, we have saved a lot of time sending digital signatures and can send reminder emails automatically instead of checking with customers directly, which saves a lot of time.
Conga Sign's support is always helpful; I have never found support as good as I have with Conga Sign.
When we raise a request to the support team about any issues with Conga Sign, they resolve the issue in less than 24 hours.
They will automatically follow up every time if we are not responding.
Conga Sign's scalability is impressive as it can handle my organization's growth, especially the increased volume of documents.
If those are addressed, it would definitely be a ten.
Conga Sign is very scalable, and growth has increased significantly after using it.
It is not complex for configuration.
Conga Sign is generally stable and reliable and available most of the time.
The integration can also be a bit time-consuming because Conga Sign does not accept rest APIs or OAuth, requiring me to convert the APIs into OData.svc formatted APIs.
Different languages would be a needed improvement.
Providing guidance or even videos for them would be more efficient for customers as well.
The licensing cost can be on the higher side for small organizations, but for my large organization, the cost is manageable.
I would have liked to see a 20 to 25% reduction in price with the pricing, setup cost, or licensing.
For users to use Conga Sign, you need to buy the license in the Salesforce ecosystem to install the packages.
It also saves time when completing the agreement signing system.
It makes it relatively easy to capture digital signatures rather than collecting signatures manually on printed documents from multiple parties, thereby saving a lot of time.
The document generation process is very fast, and the execution takes no time, generally reducing the turnaround time by enabling electronic signatures from any kind of app, particularly in Salesforce.
| Product | Mindshare (%) |
|---|---|
| Conga Sign | 2.8% |
| ShareFile | 2.9% |
| Other | 94.3% |


| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 1 |
| Large Enterprise | 12 |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 3 |
| Large Enterprise | 3 |
Conga Sign offers seamless integration with Salesforce, simplifying digital signature processes with ease of use and efficiency. It allows quick setup, enabling users to streamline document handling and secure electronic signatures efficiently.
Conga Sign integrates with Salesforce to enhance document generation and digital signature processes. Features like drag-and-drop signature capability and automated email transactions reduce manual overhead and enable fast, secure document handling. Integration with Conga Composer further boosts functionality, while configurable permissions and prepopulated tags improve efficiency and user experience. Challenges include limited data type support and documentation complexity, with users seeking better customer support and enhanced data residency compliance. Multilingual capabilities and simultaneous document signature features are also desired.
What are the most valuable features?In industries such as sales and contract management, Conga Sign facilitates efficient document generation and digital signature capture. Companies use it for managing contracts and agreements within Salesforce, streamlining their document workflow and minimizing the time required for securing vital signatures. The ability to track document status helps maintain oversight and speeds up critical sales cycles, proving essential for rapid contract executions.
ShareFile enables secure file sharing with features like Active Directory integration and multifactor authentication. Offering user-friendly interfaces and seamless device flexibility, it allows secure on-premises file sharing akin to cloud services without relying on cloud storage.
ShareFile by Citrix provides extensive security options such as encryption and auditing, making it suitable for organizations prioritizing data protection. With easy integration into existing infrastructures via Active Directory, it ensures simplified administrative tasks. The flexibility extends across devices, offering seamless file transfers and large file uploads, making it efficient for handling complex data transactions. Key integrations with Outlook facilitate smoother communications. However, enhancements are needed in folder administration, scalability, and desktop flexibility. Users also seek better email service integration and a more intuitive interface.
What features define ShareFile?ShareFile is widely used in industries needing to securely share documents with external clients, especially where large datasets are involved. It assists in moving on-premises files to cloud-like structures, aiding in remote collaboration. Its security features support industries with strict firewall regulations, ensuring encrypted transactions and seamless large file transfers.
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