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Conga Sign vs ShareFile comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 29, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Organizations saved time with Conga Sign through digital signatures, error reduction, quicker turnarounds, and automated reminders.
Sentiment score
8.5
ShareFile boosted productivity, streamlined file management, improved collaboration, enhanced security, and delivered significant cost savings with measurable financial benefits.
I have seen a return on investment because agreements are sent digitally, which reduces the time to get printed documents.
Data Engineer at Samsara
For Conga Sign, we have saved a lot of time sending digital signatures and can send reminder emails automatically instead of checking with customers directly, which saves a lot of time.
Sr con at a retailer with 1-10 employees
 

Customer Service

Sentiment score
6.8
Conga Sign customer service is praised for quick, 24/7 responsive support, efficiently resolving most issues within 24 hours.
Sentiment score
6.6
ShareFile's customer service is helpful and responsive but has declined recently; critical issues are promptly escalated and resolved.
Conga Sign's support is always helpful; I have never found support as good as I have with Conga Sign.
Consultant at McKesson
When we raise a request to the support team about any issues with Conga Sign, they resolve the issue in less than 24 hours.
Software Engineer at a tech vendor with 10,001+ employees
They will automatically follow up every time if we are not responding.
Senior Software Engineer at a computer software company with 10,001+ employees
 

Scalability Issues

Sentiment score
7.2
Conga Sign is scalable and user-friendly, ideal for large projects, despite some limitations for public website applications.
Sentiment score
7.5
ShareFile offers scalable storage solutions for SMBs to enterprises, supporting up to 20 terabytes, suitable for diverse cloud storage needs.
Conga Sign's scalability is impressive as it can handle my organization's growth, especially the increased volume of documents.
Data Engineer at Samsara
If those are addressed, it would definitely be a ten.
Consultant at McKesson
Conga Sign is very scalable, and growth has increased significantly after using it.
Software Engineer at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
8.0
Conga Sign is stable, reliable, and user-friendly within Salesforce, despite minor bugs and occasional network access issues.
Sentiment score
8.6
ShareFile is praised for its stability, reliability, performance without bugs, easy setup, and seamless integration with Outlook.
It is not complex for configuration.
Software Engineer at a tech vendor with 10,001+ employees
Conga Sign is generally stable and reliable and available most of the time.
Consultant at McKesson
 

Room For Improvement

Conga Sign requires improvements in connectivity, integration, usability, bulk actions, document handling, language support, and user documentation.
Users want lower costs, better security features, platform integration, improved UI, and more email service compatibility for ShareFile.
The integration can also be a bit time-consuming because Conga Sign does not accept rest APIs or OAuth, requiring me to convert the APIs into OData.svc formatted APIs.
Consultant at McKesson
Different languages would be a needed improvement.
Senior at a financial services firm with 51-200 employees
Providing guidance or even videos for them would be more efficient for customers as well.
Senior Software Engineer at a computer software company with 10,001+ employees
 

Setup Cost

Enterprise buyers debate Conga Sign's pricing, noting its cost-effectiveness and robust features, especially for Salesforce integration.
<p>ShareFile's pricing ranges from $16 to $125 per user/month, featuring customizable options and advanced features for various business needs.</p>
The licensing cost can be on the higher side for small organizations, but for my large organization, the cost is manageable.
Consultant at McKesson
I would have liked to see a 20 to 25% reduction in price with the pricing, setup cost, or licensing.
Senior at a financial services firm with 51-200 employees
For users to use Conga Sign, you need to buy the license in the Salesforce ecosystem to install the packages.
Software Engineer at a tech vendor with 10,001+ employees
 

Valuable Features

Conga Sign enhances Salesforce with seamless digital signatures, automation, and secure two-way authentication for improved efficiency and satisfaction.
ShareFile offers ease of use, robust security, seamless access, and reliable performance with features like multi-factor authentication and encryption.
It also saves time when completing the agreement signing system.
Senior Software Engineer at a computer software company with 10,001+ employees
It makes it relatively easy to capture digital signatures rather than collecting signatures manually on printed documents from multiple parties, thereby saving a lot of time.
Data Engineer at Samsara
The document generation process is very fast, and the execution takes no time, generally reducing the turnaround time by enabling electronic signatures from any kind of app, particularly in Salesforce.
Consultant at McKesson
 

Categories and Ranking

Conga Sign
Ranking in eSignature (Electronic Signature)
5th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
14
Ranking in other categories
No ranking in other categories
ShareFile
Ranking in eSignature (Electronic Signature)
10th
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
11
Ranking in other categories
Content Collaboration Platforms (12th), Cloud Data Exchange Services (6th)
 

Mindshare comparison

As of July 2026, in the eSignature (Electronic Signature) category, the mindshare of Conga Sign is 2.8%, up from 1.0% compared to the previous year. The mindshare of ShareFile is 2.9%, up from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eSignature (Electronic Signature) Mindshare Distribution
ProductMindshare (%)
Conga Sign2.8%
ShareFile2.9%
Other94.3%
eSignature (Electronic Signature)
 

Featured Reviews

Pathan Imroz - PeerSpot reviewer
Consultant at McKesson
Streamlined contract workflows have reduced manual effort and now automate secure e-signatures
The only area for improvement I experienced while working on Conga Sign is that the setup is quite complex; the initial implementation takes some time. The integration can also be a bit time-consuming because Conga Sign does not accept rest APIs or OAuth, requiring me to convert the APIs into OData.svc formatted APIs. This requires significant resources and MuleSoft support for some. Additionally, the licensing cost can be on the higher side for small organizations, but for my large organization, the cost is manageable. The biggest challenge when deploying Conga Sign is maintaining the solutions throughout the development environments. I have multiple sandboxes, production staff, validation parts, and UATs, and deploying each solution from one org to another can be quite challenging, requiring manual deployments and precision.
Salim Malik - PeerSpot reviewer
Senior Citrix Specialist at Kuwait Oil Company (K.S.C.)
Reliable, user-friendly, and secure
The initial setup is straightforward. It's not complicated. I’ve done the deployment when I was in Citrix and the deployment for the current customer and therefore have experience doing this a few times. How long the deployment takes is up to the customer in terms of what type of storage zone controller you're going to operate. If you're going to operate on-premise, then you need to have the network team and the server, physical server, the load balances, and storage zone controller storage deployed. It shouldn't take, if the infrastructure is ready, more than a week. IN that time, you can set up the entire full-fledged configuration and have enrollment running if you have all the hardware and the communications ready. That's on the on-premise side. If it's on a specific cloud, even when you purchase the procurement, it won't take even a day. In 24 hours, you will be up and running easily on the ShareFile cloud if you are working with the Citrix cloud. If you're doing a private cloud, then the communication to open the ports between the ShareFile can complain to the private cloud. That might be at least a week, depending on the internal teams. If they work very fast and smoothly, it's a matter of a day. You only need one person to maintain the solution. It’s pretty low-maintenance.
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
Manufacturing Company
14%
Financial Services Firm
11%
Healthcare Company
10%
Manufacturing Company
11%
Financial Services Firm
10%
Construction Company
9%
Legal Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise12
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise3
 

Questions from the Community

What needs improvement with Conga Sign?
Sometimes Conga Sign creates issues where we have to go to Conga Sign setup and reconnect it again. Since we are using Conga Sign as a package in our Salesforce ecosystem, sometimes the package ver...
What is your primary use case for Conga Sign?
Conga Sign is a built-in digital signature process similar to Adobe Sign and DocuSign. We typically use it in our projects to avoid the manual signature process between two companies. Business user...
What advice do you have for others considering Conga Sign?
A signature has to be very secure and confidential. More security packages have been installed in Conga CPQ and Salesforce. It is very secure. Using AI, you cannot have data stolen from documents s...
Ask a question
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Comparisons

 

Also Known As

No data available
Citrix RightSignature, Citrix ShareFile
 

Overview

 

Sample Customers

Oodle Car Finance, InZone Industries, Allianz Care, Brightpearl
SecondMarket, KBC Partners, Twilio, You Know Who Design, oDesk Corporation, CMT Agency, Townhog
Find out what your peers are saying about Conga Sign vs. ShareFile and other solutions. Updated: June 2026.
904,899 professionals have used our research since 2012.