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Citrix Gateway vs Workspace ONE UEM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Citrix Gateway
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
36
Ranking in other categories
Universal Access Gateways (1st), SSL VPN (1st), Enterprise Infrastructure VPN (10th)
Workspace ONE UEM
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
100
Ranking in other categories
Remote Access (3rd), Virtual Desktop Infrastructure (VDI) (7th), Enterprise Mobility Management (EMM) (3rd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (8th), Unified Endpoint Management (UEM) (2nd)
 

Mindshare comparison

Citrix Gateway and Workspace ONE UEM aren’t in the same category and serve different purposes. Citrix Gateway is designed for Universal Access Gateways and holds a mindshare of 50.0%, up 45.5% compared to last year.
Workspace ONE UEM, on the other hand, focuses on Unified Endpoint Management (UEM), holds 15.9% mindshare, down 19.0% since last year.
Universal Access Gateways
Unified Endpoint Management (UEM)
 

Featured Reviews

VivekKumar10 - PeerSpot reviewer
Enables secure remote access and load balancing with enhanced protection features
I find Citrix Gateway valuable for its capabilities as a reverse proxy, providing security to applications exposed to the Internet. Key features include load balancing, dual-factor authentication, clientless VPN, and Web Application Firewall (WAF). The product effectively helps me protect the organization's network from potential threats, thereby securing our environment from hackers and ransomware attacks.
Joel Amate - PeerSpot reviewer
The solution is stable, scalable, and offers single sign-on
I give the solution a nine out of ten. I suggest if a person wants to start using Workspace ONE, they should make use of the cloud instance instead of the on-premise instance. There is an on-premise instance available, but the cloud instance is a better option now. I advise them to make use of the cloud instance. This is because management-wise, there is no need to manage a server. For example, we don't need to buy a server, and we don't need to buy network switches, which are required for the on-premise. At the same time, I can advise setting up all the functionalities or whatever functionalities are available for the trial version. We need to check if the Workspace ONE integration includes Azure AD or other identity providers. A lot of applications are using these providers for authentication, such as Ping, Okta, and others. If the Workspace ONE integration doesn't include these providers, the company might have to find a different solution. Security projects should also be considered. Specifically, if the solution can integrate with local security solutions to secure mobile devices.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is very stable. If I were to rate it out of ten, I would give stability a nine."
"If you need to share resources across a corporation, I would recommend this solution."
"The solution has very flexible configuration."
"The features that we have found most valuable are the web app support and VPN."
"Just creating that gateway to the storefront for Citrix is the most valuable aspect of the solution for us."
"We have users in a remote environment that might require to access the service."
"Provides good performance and speed."
"Most of our customers are using the load balancing feature and also the verification feature is good as well, in my experience."
"Remote management is most valuable. It allows you to manage multiple types of devices. It is not just limited to laptops or desktops. You can also manage IoT devices. If a device is lost or stolen, you can easily take control of the device without letting any information get leaked."
"The most valuable features of VMware Workspace ONE are security and having support for all the latest features that are coming out from Apple. They're pretty fast at adopting new features. This is one of the most vital aspects of mobile device management systems."
"The single sign-on feature, which integrates with the Identity Manager is one of the most vital features."
"If an outside person tries to track or hack information, it is not possible without us being notified."
"Workspace ONE has something like an orchestrator model that allows me to configure a set of steps to onboard new PCs, laptops, or tablets. So, it makes my work easy."
"From a remote management perspective, I like the management and the inventory."
"The most valuable feature of VMware Workspace ONE is its reliability."
"The most valuable feature of this solution is the tracking of the devices."
 

Cons

"The first level support is very poor."
"Stability and security could be enhanced."
"I would like to see improved logging because it doesn't keep much information for the session monitoring or historical sessions."
"We have experienced issues relating to multi-factor authentication"
"Focusing more on AI features could further enhance its performance."
"Its interface could be made a lot easier. It is very kludgy."
"The dashboard or interface should be more clear in reporting issues. Integration with other applications should be more user-friendly."
"Lacks access through a mobile device."
"VMware Workspace ONE platform offers support for Mac Books and we see that there is some room for improvement in that area versus all the products out there."
"The database gets corrupted when used in the cluster. Sometimes it works, sometimes it doesn't."
"We'd like the customization to be better."
"Cost of licensing is quite high."
"One thing VMware needs to improve is compatibility with different operating systems."
"The console comes bunched together as a package and inbuilt. Its called Workspace ONE. Whenever we have an issue, we contact the service provider, and instead of a fix, we are just getting the next version of Workspace ONE."
"I would like to see technology expense management integrated into the next release. This feature would allow us to manage expenses across various workloads and services, including cloud environments and computing resources."
"I would like to have better support for multi-cloud sessions."
 

Pricing and Cost Advice

"Usually with Citrix the issue is the pricing, especially for the African region. We believe it's really expensive."
"It is expensive and requires proper planning with strategy."
"I consider Citrix Gateway to be an expensive solution, generally ranging from $5,000 to $15,000 yearly, depending on the model."
"The price could be lower."
"I believe the pricing is comparable to SaaS"
"There is a need to make yearly payments for licensing purposes. Also, it is not an expensive one."
"Pricing is very high if you do a comparison with what is available in the market."
"There is a license to use Citrix Gateway and it is less expensive to use when compared to other solutions."
"The solution runs at roughly around $36/user for a year."
"The tool is expensive."
"We've purchased various licenses for VMware Workspace ONE, including premium and gold tiers. These licenses include security measures and support for managing telecom expenses like data and voice usage."
"I rate the product price a five on a scale of one to ten, where one is cheap and ten is expensive."
"While the platform offers comprehensive solutions, it can be expensive, especially if you only need it for occasional testing and deployment."
"I think the pricing of the product needs advisement. It would be great to bundle the VM products together. I think the actual box itself should be included in the license. At present, it is not paired with the mobile device."
"The price of VMware Workspace ONE is reasonable."
"In terms of pricing, this solution is definitely much more expensive compared to other solutions, like MobileIron or MaaS360 or any other product in the market. This solution is more expensive by 30 or 40 percent."
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Top Industries

By visitors reading reviews
Educational Organization
52%
Financial Services Firm
7%
Computer Software Company
5%
Healthcare Company
4%
Computer Software Company
17%
Financial Services Firm
9%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Citrix Gateway?
We can maintain our systems using the solution.
What is your experience regarding pricing and costs for Citrix Gateway?
I consider Citrix Gateway to be an expensive solution, generally ranging from $5,000 to $15,000 yearly, depending on the model. It is seen as a premium product compared to competitors like F5, and ...
What needs improvement with Citrix Gateway?
Currently, Citrix is improving its solutions, and focusing more on AI features could further enhance its performance.
How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...
How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial setup is easy, and the product is very stable and reliable. I think the fact th...
What do you like most about VMware Workspace ONE?
The platform provides a stable environment for operations and quickly creates new environments. Additionally, it offers efficient flexibility.
 

Also Known As

Citrix NetScaler Unified Gateway
VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air
 

Overview

 

Sample Customers

Aeronamic, Avianca, Bechtel Corporation, Betfair UK, Catholic University Leuven (K.U. Leuven), Centene Corporation, Cerner, Charityshare, City of High Point, Clark Builders
Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
Find out what your peers are saying about Citrix, SonicWall and others in Universal Access Gateways. Updated: May 2025.
850,760 professionals have used our research since 2012.