We performed a comparison between Cisco Web Security Appliance and McAfee Web Gateway based on real PeerSpot user reviews.Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The solution is extremely stable. It has excellent performance."
"When it comes to hybrid work it's pretty effective. We've got the agents. We can protect people inside our building and, when they're using their laptops out in the field, they're still protected. It's working well."
"The Global Block List is one of the most valuable features because it's really easy to block domain names as well as URLs. Sometimes you don't want to block the whole site, you just want to block one URL. The Global Block and Allow Lists are the best features for us."
"One of the most important features is the security posture check which Umbrella offers when a user accesses any website. That is one of the most unique features that it offers."
"You can manage and create policies based on a group of users. It can permit some URLs and block others."
"Application performance has greatly improved and there are less operational issues. Productivity has been going up because we have less operational issues. Also, we have happy customers."
"Umbrella, being one pane for managing, being all-encompassing, allows us to quickly go in, make a change, and it applies to either every location, if we want it to, or we can have policies in place that only apply to certain users or certain computers."
"I think recently with many people working from home, Cisco Umbrella has been very useful. For example, we can manage the device and the network when the employee is not working on the local host. Cisco Umbrella is very valuable for this kind of infrastructure."
"The deployment process is very simple."
"I would recommend this solution to others."
"It also allows you to decrypt SSL traffic, and that's a really important feature as well, which is something I also configured."
"Great for assisting with connections to networks or apps."
"The solution provides good web reputation and anti-malware protection."
"It integrates well with Cisco Email Security Appliance."
"The best feature of Cisco Web Security Appliance is its policy framing. It also has a good UI and it can handle traffic well. Cisco Web Security Appliance is a good product."
"The initial setup is straightforward."
"It's a great product with solid features."
"A stable solution with good support."
"The stability is the most valuable feature. We haven't had any issues with the product."
"The most valuable features of McAfee Web Gateway are anti-malware, reports, and powerful categorization of web pages."
"Offers a very strong URL spam filtering feature."
"It had the ability to do a lot of app control. So, every single app that went through that portal was registered, but there is a general issue with the whole app control. As soon as you add a mobile phone to your network, all of the apps get registered through the system, and you can approve, reject, or just let them go through. When I looked at it, it was impossible to manage app control. There was just so much data. I didn't apply that service because I just didn't have the time to manage it. It would be good if there was a way to categorize applications."
"Cisco Umbrella should introduce an on-premises device."
"It should have more integrations with multiple end user OEMs."
"In my experience with Umbrella support, sometimes the response times take a bit more time than we would like... sometimes, if you go through email, it can take quite a while to get a response."
"Network connectivity was a bit of a challenge at the beginning, but we were able to get the right help from Cisco."
"The API is very Cisco orientated, which is absolutely fine if you're using Cisco Firepower and SecureX kind of products, but if you want to integrate with third parties, it is a bit tricky. There are some key API connectors for the more prevalent SIEM tools. I would really like to see in Cisco Umbrella the ability to create customized reports and then assign the rights to view these reports to people within a group. I should be able to create a customized report, which is viewable by anybody who has the rights. I should be able to create groups within Cisco Umbrella, and then assign reports to groups and have those reports split out automatically only to those groups. I can kind of do it by restricting my email list, but it is a half-complete way of doing it."
"The integration with other solutions is a little complex. If you want to integrate with something like ArcSight or LogRhythm or Splunk, you need to do a lot of configuration. There are no easy ways to implement it."
"We would like them to add more features to Cisco Umbrella."
"This solution could be more secure."
"The support for this solution could be improved. We have experienced issues with their SMARTnet support system."
"WSA is lacking firewall features."
"Customer support is good but could be improved."
"As Cisco Web Security Appliance is eight years old, though it's simple to access its UI, the UI needs a little bit of updating. If it could be more interactive similar to the latest gen solutions, that would improve the product. Adding a few more integrations would also make Cisco Web Security Appliance better."
"It should have a user-based quota, per-user quota, that can be defined on the appliance."
"I would like more automation."
"The reporting needs improvement."
"McAfee Web Gateway could improve the reporting. We have the reporting on a separate server and sometimes the database becomes full. These aspects could improve."
"The virtual solution requires improvement."
"The documentation could be improved."
"They could be integrated with CASB. I think normally McAfee has this solution in the cloud, but for us the best is on-premise."
Cisco Umbrella offers flexible, cloud-delivered security according to users’ requirements Cisco Umbrella includes secure web gateway, firewall, and cloud access security broker (CASB) functionality all delivered from a single cloud security service. Cisco Umbrella’s protection is extended to devices, remote users, and distributed locations anywhere. As company employees work from many locations and devices, Cisco Umbrella is the easiest way to effectively protect users everywhere in minutes.
Cisco Umbrella uses machine learning to search for, identify, and even predict malicious domains. By learning from internet activity patterns, this DNS-layer security solution can automatically identify attacker infrastructure being staged for the next threat. These domains are then proactively blocked, protecting networks from potential compromise. Cisco Umbrella analyzes terabytes of data in real time across all markets, geographies, and protocols.
Cisco Umbrella works with leading IT companies to integrate its security enforcement and intelligence. Built with a bidirectional API, Cisco Umbrella makes it easy to extend protection from on-premises security appliances to cloud controlled devices and sites.
Cisco Umbrella is suitable for small businesses without dedicated security professionals, as well as for multinational enterprises with complex environments.
Why use Cisco Umbrella?
Reviews from Real Users
Cisco Umbrella stands out among its competitors for a number of reasons. Some of the major ones are its DNS-based protection, ability to protect users no matter where they are located, stability, and high performance.
Daniel B., a network specialist at Syswind Kft, writes, “We primarily use the solution as cloud security for our branches. It protects us from direct internet outbreaks. It makes for good flexibility. The solution is very easy to manage. We found the initial setup, for example, to be quite simple. Efficient protection on the DNS level and even higher. The sandboxing feature analyses and handles the complicated security risks.”
Victor M., SOC & Security Services Director at BEST, notes, “It provides security for the remote workers and it helps to improve enterprise security in a very easy way. We mainly enjoy web software protection capabilities. It prevents the end-users from getting into bad sites or sites that potentially could have malware or could be phishing. It helps end-users avoid the wrong sites. The solution works very smoothly. The user interface is good.”
For security, your network needs malware protection, application visibility and control, acceptable use policy controls, insightful reporting and secure mobility. Cisco offers this protection, all on a single platform: the Cisco Web Security Appliance (WSA).
Organizations can do more over the web today than ever before. Today’s web offers a
dynamic, real-time user experience. However, the web has also become a more dangerous
place, with increasingly sophisticated attacks released every day. McAfee® Web Gateway
is a critical defense for any organization to protect against emerging malware threats. It
empowers organizations with secure internet access while greatly reducing risk through an
advanced security approach that combines powerful, local intent analysis with cloud-based
protection powered by McAfee Labs.
Cisco Web Security Appliance is ranked 9th in Secure Web Gateways (SWG) with 11 reviews while McAfee Web Gateway is ranked 20th in Secure Web Gateways (SWG) with 4 reviews. Cisco Web Security Appliance is rated 7.8, while McAfee Web Gateway is rated 7.6. The top reviewer of Cisco Web Security Appliance writes "Flexible, robust, easy to install, and the technical support is helpful". On the other hand, the top reviewer of McAfee Web Gateway writes "Secure, stable, and well integrated". Cisco Web Security Appliance is most compared with Zscaler Internet Access, McAfee Web Protection, Forcepoint Secure Web Gateway, Symantec Proxy and Netskope Next Gen Secure Web Gateway, whereas McAfee Web Gateway is most compared with Skyhigh Security, Symantec Proxy, Check Point Web Gateway, Fortinet FortiGate SWG and Fortinet FortiProxy. See our Cisco Web Security Appliance vs. McAfee Web Gateway report.
See our list of best Secure Web Gateways (SWG) vendors.
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