We performed a comparison between Cisco Web Security Appliance and Skyhigh Security based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Cisco Web Security Appliance is the preferred choice over Skyhigh Security according to user reviews. Users praise its strong web reputation and anti-malware protection, customizable policy framing, and user-friendly interface. It offers different access levels for various groups and integrates with Active Directory. SSL decryption provides full visibility of network traffic, and Umbrella DNS security is a standout feature. On the other hand, Skyhigh Security is considered a market leader but lacks support for unsanctioned applications, has weak API integration, and limited training resources.
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The solution is stable."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The product is stable."
"This solution offers categorization for YouTube and other specific applications from Facebook to WhatsApp, which can be controlled whether it's on mobile or PC."
"The most valuable feature is security."
"Cisco regularly upgrades features for the customer's security requirements."
"Cisco Web Security Appliance can integrate with Active Directory, enabling us to manage all the end-users within AD. It's helpful for setting rules based on individual users and groups. For example, you can configure policies for inbound and outbound traffic."
"The technical support is good. It is reactive and the documentation is very specific and very useful."
"The tool has good Umbrella DNS security."
"What we liked best about it was the ability to apply policy to either a user ID or an IP-based network."
"I found the solution to be stable."
"DLP policies and anomalies."
"Good anti-virus filtering, URL categorization, and reporting capabilities."
"It's an easy-to-use product."
"What I found most valuable in Skyhigh Security is its stability. The solution also has good KB articles that make it simple for users to do the deployment of Skyhigh Security themselves, without the need for integrators."
"Data loss prevention and user behavior analysis are two valuable features."
"The stability is the most valuable feature. We haven't had any issues with the product."
"It also prevents you from writing data to your Gmail and does not allow you to move your data outside of the corporate system. That is the most important feature for me."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"They need a better graphical interface, and they need a better ISE mechanism."
"This solution could be more secure."
"Technical support needs to be improved because they take a very long time and there is no communication or notification."
"WSA is lacking firewall features."
"If a user wants to use it for other devices like mobile or smartphones, this product isn't so reliable."
"The tool needs to provide logs. They need to improve firewall threat defense."
"The solution could improve the graphical user interface. It is not up to the regular standard of what we would expect from Cisco. Additionally, they need to improve the categorization when blocking in the settings. The CLI could have a better view than the graphical user interface but I did not investigate further."
"Cisco lacks a GUI-based troubleshooting feature compared to products by other vendors."
"The virtual solution requires improvement."
"The Skyhigh for Google Drive interface and policy engine is a bit confusing and limited when compared against other Google Drive CASB capabilities."
"You can integrate Skyhigh's rules with Active Directory groups. For example, you can allow access to a specific website for a defined set of users. I can do that, but the rules are not straightforward. It can look up the group in Active Directory. However, it doesn't always find the proper group name. The rule configuration should be simpler and more granular. The admin should be able to map 80 groups in the rules quickly."
"Iron out the few bugs that I've seen."
"They could be integrated with CASB. I think normally McAfee has this solution in the cloud, but for us the best is on-premise."
"The secure gateway could be improved."
"Skyhigh Security, as a product, is excellent, but in terms of the right services and support, those are lagging very much, for example, in Trellix. From one hundred, its score has gone down to ten, so ten out of one hundred, otherwise, it's the number one product."
"Though the Skyhigh Dashboard is processing large amounts of data, the speed of the Dashboard could be improved."
Cisco Web Security Appliance is ranked 10th in Secure Web Gateways (SWG) with 29 reviews while Skyhigh Security is ranked 7th in Secure Web Gateways (SWG) with 51 reviews. Cisco Web Security Appliance is rated 7.8, while Skyhigh Security is rated 8.4. The top reviewer of Cisco Web Security Appliance writes "Ensures security for remote workers". On the other hand, the top reviewer of Skyhigh Security writes "Good scalability, but the technical support service needs improvement". Cisco Web Security Appliance is most compared with Cisco Umbrella, Zscaler Internet Access, Fortinet FortiProxy, Forcepoint Secure Web Gateway and Symantec Proxy, whereas Skyhigh Security is most compared with Zscaler Internet Access, Netskope , Microsoft Defender for Cloud Apps and Symantec Proxy. See our Cisco Web Security Appliance vs. Skyhigh Security report.
See our list of best Secure Web Gateways (SWG) vendors.
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