Cisco Web Security Appliance vs McAfee Web Gateway comparison

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Executive Summary

We performed a comparison between Cisco Web Security Appliance and McAfee Web Gateway based on real PeerSpot user reviews.

Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Cisco Web Security Appliance vs. McAfee Web Gateway Report (Updated: November 2022).
655,774 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution is extremely stable. It has excellent performance.""When it comes to hybrid work it's pretty effective. We've got the agents. We can protect people inside our building and, when they're using their laptops out in the field, they're still protected. It's working well.""The Global Block List is one of the most valuable features because it's really easy to block domain names as well as URLs. Sometimes you don't want to block the whole site, you just want to block one URL. The Global Block and Allow Lists are the best features for us.""One of the most important features is the security posture check which Umbrella offers when a user accesses any website. That is one of the most unique features that it offers.""You can manage and create policies based on a group of users. It can permit some URLs and block others.""Application performance has greatly improved and there are less operational issues. Productivity has been going up because we have less operational issues. Also, we have happy customers.""Umbrella, being one pane for managing, being all-encompassing, allows us to quickly go in, make a change, and it applies to either every location, if we want it to, or we can have policies in place that only apply to certain users or certain computers.""I think recently with many people working from home, Cisco Umbrella has been very useful. For example, we can manage the device and the network when the employee is not working on the local host. Cisco Umbrella is very valuable for this kind of infrastructure."

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"The deployment process is very simple.""I would recommend this solution to others.""It also allows you to decrypt SSL traffic, and that's a really important feature as well, which is something I also configured.""Great for assisting with connections to networks or apps.""The solution provides good web reputation and anti-malware protection.""It integrates well with Cisco Email Security Appliance.""The best feature of Cisco Web Security Appliance is its policy framing. It also has a good UI and it can handle traffic well. Cisco Web Security Appliance is a good product.""The initial setup is straightforward."

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"It's a great product with solid features.""A stable solution with good support.""The stability is the most valuable feature. We haven't had any issues with the product.""The most valuable features of McAfee Web Gateway are anti-malware, reports, and powerful categorization of web pages.""Offers a very strong URL spam filtering feature."

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Cons
"It had the ability to do a lot of app control. So, every single app that went through that portal was registered, but there is a general issue with the whole app control. As soon as you add a mobile phone to your network, all of the apps get registered through the system, and you can approve, reject, or just let them go through. When I looked at it, it was impossible to manage app control. There was just so much data. I didn't apply that service because I just didn't have the time to manage it. It would be good if there was a way to categorize applications.""Cisco Umbrella should introduce an on-premises device.""It should have more integrations with multiple end user OEMs.""In my experience with Umbrella support, sometimes the response times take a bit more time than we would like... sometimes, if you go through email, it can take quite a while to get a response.""Network connectivity was a bit of a challenge at the beginning, but we were able to get the right help from Cisco.""The API is very Cisco orientated, which is absolutely fine if you're using Cisco Firepower and SecureX kind of products, but if you want to integrate with third parties, it is a bit tricky. There are some key API connectors for the more prevalent SIEM tools. I would really like to see in Cisco Umbrella the ability to create customized reports and then assign the rights to view these reports to people within a group. I should be able to create a customized report, which is viewable by anybody who has the rights. I should be able to create groups within Cisco Umbrella, and then assign reports to groups and have those reports split out automatically only to those groups. I can kind of do it by restricting my email list, but it is a half-complete way of doing it.""The integration with other solutions is a little complex. If you want to integrate with something like ArcSight or LogRhythm or Splunk, you need to do a lot of configuration. There are no easy ways to implement it.""We would like them to add more features to Cisco Umbrella."

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"This solution could be more secure.""The support for this solution could be improved. We have experienced issues with their SMARTnet support system.""WSA is lacking firewall features.""Customer support is good but could be improved.""As Cisco Web Security Appliance is eight years old, though it's simple to access its UI, the UI needs a little bit of updating. If it could be more interactive similar to the latest gen solutions, that would improve the product. Adding a few more integrations would also make Cisco Web Security Appliance better.""It should have a user-based quota, per-user quota, that can be defined on the appliance.""I would like more automation.""The reporting needs improvement."

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"McAfee Web Gateway could improve the reporting. We have the reporting on a separate server and sometimes the database becomes full. These aspects could improve.""The virtual solution requires improvement.""The documentation could be improved.""They could be integrated with CASB. I think normally McAfee has this solution in the cloud, but for us the best is on-premise."

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Pricing and Cost Advice
  • "There is a subscription cost."
  • "The price could be lower."
  • "The price is quite good."
  • "Pricing depends on the automation requirements of the organization."
  • "It has a reasonable price. It is certainly not as expensive as it used to be. It is in line with other offerings on the market. There are a number of different flavors of Umbrella. They could bring Umbrella SIG down a bit because its price is a little bit high for what it does, but I also understand why its price is high."
  • "Cisco Umbrella is expensive and could be cheaper."
  • "When talking about Cisco solutions in general there pricing model is horrible. For example, you can sell a Meraki-based solution, but if the customer starts shopping around, someone is going to have access to the pricing at a level that you cannot compete because they do not have uniform pricing. Not everybody gets fair pricing. Unless you are one of the real major corporations selling the solution your ability to compete is impossible. Cisco will acknowledge the situation and assure you next time it will be in your favor but it never becomes favorable for you. Cisco is not very good in this regard. However, Umbrella is good."
  • "The licensing fee is paid on a yearly basis."
  • More Cisco Umbrella Pricing and Cost Advice →

  • "Cisco Web Security Appliance is not the cheapest solution on the market, but it's well worth it."
  • "This is an expensive solution."
  • "The solution's cost depends on how many users you purchase. It was maybe $3 or $5 per user, which is a bit expensive."
  • "At the time, licensing fees were paid on an annual basis."
  • "The licensing options begin with 100 users and this is a high threshold for smaller networks."
  • More Cisco Web Security Appliance Pricing and Cost Advice →

  • "Some of our clients have a perpetual license and pay additional support yearly."
  • "Pricing is not out of reach."
  • "There is an annual licensing cost to use McAfee Web Gateway. The purchasing of licensing can be difficult for the government sector."
  • More McAfee Web Gateway Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried.… more »
    Top Answer:Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native… more »
    Top Answer:The single-pane-of-glass management is really important. In today's era, administration costs and operational expenses… more »
    Top Answer:It integrates well with Cisco Email Security Appliance.
    Top Answer:Cisco Web Security Appliance is not the cheapest solution on the market, but it's well worth it.
    Top Answer:Sometimes reporting is a little bit short. Cisco has always put more emphasis on developing big products that are very… more »
    Top Answer:Good anti-virus filtering, URL categorization, and reporting capabilities.
    Top Answer:I think it's a very good product although the user interface is not very intuitive and could be improved. Because of its… more »
    Top Answer:This is a web security product, it controls the usage of web for employees. There is an integral anti-virus and web URL… more »
    Comparisons
    Also Known As
    OpenDNS
    Cisco WSA, Cisco Web Security
    Learn More
    Overview

    Cisco Umbrella offers flexible, cloud-delivered security according to users’ requirements Cisco Umbrella includes secure web gateway, firewall, and cloud access security broker (CASB) functionality all delivered from a single cloud security service. Cisco Umbrella’s protection is extended to devices, remote users, and distributed locations anywhere. As company employees work from many locations and devices, Cisco Umbrella is the easiest way to effectively protect users everywhere in minutes.

    Cisco Umbrella uses machine learning to search for, identify, and even predict malicious domains. By learning from internet activity patterns, this DNS-layer security solution can automatically identify attacker infrastructure being staged for the next threat. These domains are then proactively blocked, protecting networks from potential compromise. Cisco Umbrella analyzes terabytes of data in real time across all markets, geographies, and protocols.

    Cisco Umbrella works with leading IT companies to integrate its security enforcement and intelligence. Built with a bidirectional API, Cisco Umbrella makes it easy to extend protection from on-premises security appliances to cloud controlled devices and sites.

    Cisco Umbrella is suitable for small businesses without dedicated security professionals, as well as for multinational enterprises with complex environments.

    Why use Cisco Umbrella?

    • Simplify security management: Cisco Umbrella is the fastest and easiest way to protect all users within minutes and reduces the number of infections and alerts sent from other security products by stopping threats at the earliest point. With no hardware to install and no software to manually update, ongoing management is simple

    • Reliable reporting: Cisco Umbrella reports show activity for each device or network in the system. Users gain a more complete picture of the security risks facing their organization and can take action to remedy them.

    • Manage and control cloud apps: Umbrella provides visibility into sanctioned and unsanctioned cloud services in use across the enterprise. Users can uncover new services being used, see who is using them, identify potential risk, and block specific applications easily.

    Reviews from Real Users

    Cisco Umbrella stands out among its competitors for a number of reasons. Some of the major ones are its DNS-based protection, ability to protect users no matter where they are located, stability, and high performance.

    Daniel B., a network specialist at Syswind Kft, writes, “We primarily use the solution as cloud security for our branches. It protects us from direct internet outbreaks. It makes for good flexibility. The solution is very easy to manage. We found the initial setup, for example, to be quite simple. Efficient protection on the DNS level and even higher. The sandboxing feature analyses and handles the complicated security risks.”

    Victor M., SOC & Security Services Director at BEST, notes, “It provides security for the remote workers and it helps to improve enterprise security in a very easy way. We mainly enjoy web software protection capabilities. It prevents the end-users from getting into bad sites or sites that potentially could have malware or could be phishing. It helps end-users avoid the wrong sites. The solution works very smoothly. The user interface is good.”

    For security, your network needs malware protection, application visibility and control, acceptable use policy controls, insightful reporting and secure mobility. Cisco offers this protection, all on a single platform: the Cisco Web Security Appliance (WSA).

    Organizations can do more over the web today than ever before. Today’s web offers a
    dynamic, real-time user experience. However, the web has also become a more dangerous
    place, with increasingly sophisticated attacks released every day. McAfee® Web Gateway
    is a critical defense for any organization to protect against emerging malware threats. It
    empowers organizations with secure internet access while greatly reducing risk through an
    advanced security approach that combines powerful, local intent analysis with cloud-based
    protection powered by McAfee Labs.

    Offer
    Learn more about Cisco Umbrella
    Learn more about Cisco Web Security Appliance
    Learn more about McAfee Web Gateway
    Sample Customers
    Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
    New South Wales Rural Fire Service, Caixa Seguradora
    Prodeb, Vidant Health, WEG Industries
    Top Industries
    REVIEWERS
    Financial Services Firm16%
    Educational Organization9%
    Comms Service Provider9%
    Consumer Goods Company7%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Comms Service Provider14%
    Financial Services Firm8%
    Government6%
    REVIEWERS
    Financial Services Firm38%
    Comms Service Provider25%
    Government13%
    Maritime Company13%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Comms Service Provider19%
    Financial Services Firm8%
    Government8%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Financial Services Firm15%
    Government14%
    Comms Service Provider9%
    Company Size
    REVIEWERS
    Small Business39%
    Midsize Enterprise25%
    Large Enterprise36%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise15%
    Large Enterprise64%
    REVIEWERS
    Small Business39%
    Midsize Enterprise33%
    Large Enterprise28%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise18%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise13%
    Large Enterprise73%
    Buyer's Guide
    Cisco Web Security Appliance vs. McAfee Web Gateway
    November 2022
    Find out what your peers are saying about Cisco Web Security Appliance vs. McAfee Web Gateway and other solutions. Updated: November 2022.
    655,774 professionals have used our research since 2012.

    Cisco Web Security Appliance is ranked 9th in Secure Web Gateways (SWG) with 11 reviews while McAfee Web Gateway is ranked 20th in Secure Web Gateways (SWG) with 4 reviews. Cisco Web Security Appliance is rated 7.8, while McAfee Web Gateway is rated 7.6. The top reviewer of Cisco Web Security Appliance writes "Flexible, robust, easy to install, and the technical support is helpful". On the other hand, the top reviewer of McAfee Web Gateway writes "Secure, stable, and well integrated". Cisco Web Security Appliance is most compared with Zscaler Internet Access, McAfee Web Protection, Forcepoint Secure Web Gateway, Symantec Proxy and Netskope Next Gen Secure Web Gateway, whereas McAfee Web Gateway is most compared with Skyhigh Security, Symantec Proxy, Check Point Web Gateway, Fortinet FortiGate SWG and Fortinet FortiProxy. See our Cisco Web Security Appliance vs. McAfee Web Gateway report.

    See our list of best Secure Web Gateways (SWG) vendors.

    We monitor all Secure Web Gateways (SWG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.