"Provides support for help/service desk to be knowledgeable about all eGov infrastructure and their users and technicians."
"Reduces costs throughout country inside a private network."
"The most valuable feature of Skype for Business is overall it is an okay solution."
"Desktop sharing is a valuable feature."
"Skype for Business is good for meetings and instant messaging."
"The quality of the meetings is very good."
"The product helps me make international calls."
"The calling features are most valuable, especially now as we are working remotely."
"We like the easy provisioning of Skype for Business Conferencing."
"Making calls and having meetings is easy."
"Regarding to the older version we use, we need some improvements on chat, smartphones, video conference, call recording capabilities, etc."
"It would be ideal if the solution could make instant messages more permanent. Currently, if you close the conversation, you lose the instant messages that you shared during the meeting. If those could last beyond the meeting, that would be a great addition, due to the fact that frequently, people give each other key details, important information, or email addresses, etc., during the meeting. If you don't write it down during the meeting, after the meeting closes, it's gone forever. That can be quite frustrating."
"Going forward, I would like to see better call quality and reliability."
"Skype for Business is not stable."
"The stability could be improved."
"The ease of configuration or the lack of decent tooling to pinpoint your problems is probably its biggest issue."
"I feel bored with the look and feel of the tool, so it should be changed."
"We have found that there is a lag because it cannot integrate with the internal landline."
"There are not many options, in terms of some other third-party integration."
Earn 20 points
Cisco VoIP PBX is ranked 2nd in IP PBX while Skype for Business is ranked 4th in Virtual Meetings with 59 reviews. Cisco VoIP PBX is rated 8.0, while Skype for Business is rated 7.8. The top reviewer of Cisco VoIP PBX writes "Provides support for help/service desk to be knowledgeable about all eGov infrastructure". On the other hand, the top reviewer of Skype for Business writes "Reliable, useful for remote work, and great but isn't as robust as Microsoft Teams". Cisco VoIP PBX is most compared with 3CX Live Chat, Yeastar S-Series VoIP PBX and Yeastar K2, whereas Skype for Business is most compared with Webex, Zoom, TeamViewer, GoToMeeting and Cisco Meeting Server.
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