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Cisco TelePresence vs Polycom RealPresence Web Suite comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco TelePresence
Ranking in Virtual Meetings
6th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
9
Ranking in other categories
No ranking in other categories
Polycom RealPresence Web Suite
Ranking in Virtual Meetings
57th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Virtual Meetings category, the mindshare of Cisco TelePresence is 2.9%, down from 3.9% compared to the previous year. The mindshare of Polycom RealPresence Web Suite is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Cisco TelePresence2.9%
Polycom RealPresence Web Suite0.4%
Other96.7%
Virtual Meetings
 

Featured Reviews

OSCAR DE LA PENA - PeerSpot reviewer
Senior Solution Architect at Ricoh España, S.L.U.
One-click meeting access and seamless integration enhance video conferencing experience
Cisco TelePresence could improve the WebRTC connections, as they are quite slow. The end user experiences delays when using WebRTC, sometimes taking one minute or more to receive a connection. This issue is mainly due to Cisco taking a long time to download and start the WebRTC client on their devices. Ensuring it is embedded in the device could help.
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Top Industries

By visitors reading reviews
Performing Arts
14%
Government
10%
Construction Company
8%
Manufacturing Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise5
No data available
 

Questions from the Community

What needs improvement with Cisco TelePresence?
Cisco TelePresence could improve the WebRTC connections, as they are quite slow. The end user experiences delays when using WebRTC, sometimes taking one minute or more to receive a connection. This...
What advice do you have for others considering Cisco TelePresence?
Cisco is a leader in video conferencing solutions because they apply the latest technologies to their devices and services, such as artificial intelligence and versatile functionalities. Security i...
What is your primary use case for Cisco TelePresence?
My primary use case for Cisco TelePresence ( /products/cisco-telepresence-reviews ) is providing video conferencing solutions for internal and external users, especially for enterprises. I am a par...
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Also Known As

TelePresence
RealPresence Web Suite, Polycom Web Suite
 

Overview

 

Sample Customers

Afni, AGCO, Bellevue, Came Group, Children's Hospital of Orange County (CHOC Children's), Del Papa Distributing, Instituto Zaldivar, ING Bank, Moffitt Cancer Center, Park Nicollet, Pentana Solutions Australia, San Jose State University, Sub-Zero Wolf, Transwestern and Metropolis Investment Holdings, Vital Images
ALAIN AFFLELOU, Children’s Mercy: Where Compassion and Technology Meet, Polycom, Red Cross Childrens Hospital, SRG Apparel PLC, Sundance Institute, Urban Shield
Find out what your peers are saying about Zoom Video Communications, Cisco, TeamViewer and others in Virtual Meetings. Updated: March 2026.
885,311 professionals have used our research since 2012.