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Cisco SecureX [EOL] vs IBM Resilient comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco SecureX [EOL]
Average Rating
9.0
Reviews Sentiment
8.2
Number of Reviews
13
Ranking in other categories
No ranking in other categories
IBM Resilient
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
18
Ranking in other categories
Security Incident Response (7th), Security Orchestration Automation and Response (SOAR) (19th)
 

Featured Reviews

Alon K - PeerSpot reviewer
CTO & VP of Cyber Solutions, Israel at Rockwell Automation
Gives our customers visibility and they don't have to go multiple management consoles anymore
One of the examples is related to forensics. The forensics are amazing because when you have enrichment, and the solutions talk with each other, when you need it, you have the ability to know everything in the organization: when, why, whatever. With just one click you have information from email, from the endpoint, from the web. Let's say that tomorrow morning, you have a ransom[ware] attack in your organization and you would like to know from which email it came, or where the customer saved the file, even though the incident didn't occur at the same moment. With SecureX, you have Cisco Threat Response inside. [With] one click, you get all of the flow. That's amazing value. That also releases resources for our customers. The customers don't have to connect many systems and try to register the event on each system, or to go to the SIEM and do a correlation. That's the one-stop shop for the customers, and that's amazing.
ZaidHaddad - PeerSpot reviewer
Technical Seller at Alawtad group
Suitable for different industries and ensures effective incident response
IBM Resilient is great in many aspects like its wide range of integrations and customizable playbooks. However, one thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading. Despite this, it stands out for incident response, case management, task organization, and team collaboration, making it a strong choice for organizations compared to competitors like Demisto Palo Alto. When it comes to additional features, I think IBM Resilient is on the right track with its AI capabilities, like linking related incidents and providing recommended actions. It would be nice to see more enhancements in this area, but overall, it looks good.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The forensics are amazing because when you have enrichment, and the solutions talk with each other, when you need it, you have the ability to know everything in the organization: when, why, whatever."
"Using SecureX, a tool provided by Cisco, we can easily integrate it with many of our other Cisco products such as Cisco ISE and many networking devices."
"I like that I don't have to jump around to five different products and log into five different places to view the data that it returns."
"One of the most valuable features is the simplicity of deploying SecureX. It's very easy to do that and then you gain very detailed visibility into everything that's going on in your network and, obviously, at the device level. There's just a wealth of information that you can pull from all of these products that are part of SecureX. You know exactly if you have an issue or not."
"When it comes as a business bundle, we come to customers to provide a one-stop shop, and we provide a return of value on human resources, with an XDR SecureX platform offer that customers love."
"Using SecureX, we can aggregate the data from all our security products, automate many of our tasks that we had to do manually before, save a huge amount of time, and provide many reports about usage of our systems and networks to our leaders and managers to show what we can do to make our security better."
"We've reduced our workload by 20 to 30 percent just from being able to focus on the important things, as this product really does a lot of the grunt work for you."
"SecureX has been keeping our devices safe during the pandemic and we haven't had any major threats that have come in or that have been found on our devices."
"IBM Resilient is scalable."
"The integration with IBM SIM and the ability to block users during brute force attacks are particularly effective."
"It is a stable solution...It is a scalable solution."
"As a whole, the product is stable...Technical support is very good."
"The initial setup of IBM Resilient is not that complex since my company already has a support license that we use internally. In general, the product's deployment phase is not that complex."
"Its flexibility is the most valuable."
"The solution is simple to use and to integrate with IBM QRadar."
"The most valuable thing about it is how easy it is to navigate the user interface."
 

Cons

"It is good that it provides information. However, I think that there needs to be more actionable items for us based on the information provided."
"It would be nice if they had a different pricing model. Most of our budget for projects goes towards Cisco."
"I'm not sure that I would call it a bug, but sometimes the solution is a little slow."
"For us, the biggest sticking point is that the product is not being designed for multi-tenancy use at present, from an MSP perspective."
"I would rate this solution 7 out of 10. It's a great idea if it worked consistently, but it has to be way more mature than when I used it."
"The front-end work controls the new algorithm and the firewall rules. The search feature of these rules could be improved."
"I would like it to integrate with another solution, e.g., DNA. I would like it to connect to that solution, but not the security aspect."
"The automation and orchestration could be simpler."
"There are shortcomings with IBM Resilient's technical support team that can be considered for improvement in the future."
"The tool needs to improve its documentation on license scripts."
"The solution is limited, but it needs lots of development, especially when we talk about making actions with other security solutions."
"Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution."
"The ability to analyze incidents needs to be improved in the solution."
"The initial setup is complex."
"The response time of the support is an area of concern where improvements are required."
"The integration could be improved so that it is easy to integrate with other solutions."
 

Pricing and Cost Advice

"For the value you get, the pricing of the solution is excellent."
"The pricing is competitive, especially for education institutions. Licensing can be a little bit difficult to navigate, especially with resellers with Cisco, but for us it has been pretty easy."
"The pricing is the best part of this solution. It is free if you buy Umbrella or Duo Security. It is also a good solution."
"The product is absolutely free to any customer. As such, the only thing one must keep in mind is that as long as he already has one Cisco security product, irregardless of what that product is, SecureX is available for free."
"It would be nice if they had a different pricing model. Most of our budget for projects goes towards Cisco."
"It comes free with all Cisco products. So, it is a good price."
"You can spend less money for another solution, but if you really want to have a good solution you have to pay. We are happy that we are getting such a good solution for what we are spending."
"Cisco SecureX is more expensive than Trend Micro. However, considering the integration capabilities with other solutions and the quality of technical support, I believe there's justification for the price difference."
"There is a license you need to pay for in order to use this product."
"There are no costs except for the support services that our company pays in addition to the licensing charges attached to the solution."
"The licensing cost for IBM Resilient is not too expensive, but it's not affordable, so it's moderately expensive. Regarding price, I'm rating the solution seven out of ten. The company pays for the license yearly, based on the number of users. Apart from the cost of the license you need to pay for each user, you also need to spend an initial investment for the base platform. You also have to pay for IBM Resilient support."
"I would rate the tool’s pricing a three out of ten. The tool’s pricing is on a yearly basis."
"We could create unlimited users using the license we had purchased."
"The cost of the product is quite high."
"I feel it is an expensive product when my company pays annually for renewal, support, and follow-up."
"Pricing for the solution is good, in my opinion."
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Top Industries

By visitors reading reviews
Outsourcing Company
19%
Construction Company
15%
Marketing Services Firm
8%
Comms Service Provider
6%
Financial Services Firm
25%
Construction Company
9%
Outsourcing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise7
Large Enterprise3
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise7
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for IBM Resilient?
I am not the one in charge of pricing, so I am not sure about the costs.
What needs improvement with IBM Resilient?
Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations.
 

Also Known As

Kenna.AppSec, Kenna.VI
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Overview

 

Sample Customers

NHS, Rackspace, UNC Pembroke, University of North Carolina at Charlotte, Missing Piece
Golden Living, Health Equity, USA Funds
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