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Cisco Meraki Wireless LAN vs Ekahau AI Pro comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
2.3
Cisco Meraki Wireless LAN offers cost-effective features appealing to businesses, with varying ROI based on usage and initial costs.
Sentiment score
7.3
Ekahau AI Pro provides efficient ROI within a year, reducing installation time by 40% and being a worthwhile investment.
 

Customer Service

Sentiment score
5.2
Cisco Meraki Wireless LAN support is generally reliable, though users experience mixed accessibility and response times, prompting improvement calls.
Sentiment score
6.1
Ekahau AI Pro's customer service is praised for efficiency but criticized for delays, rigidity, and offshore communication issues.
I would rate Cisco support a 10, as the response time and process via the dashboard are easy, and response times are always within the SLA.
Independent Information Technology and Services Professional at a non-profit with 1-10 employees
It would be better if the SLA of technical support was less than four hours.
Sr. Officer Network Managed Service Product Management at PT. Indosat Tbk
There are some problems with their technical support when it comes to the whole Meraki system.
Senior Network Architect at Previder
 

Scalability Issues

Sentiment score
4.9
Cisco Meraki Wireless LAN provides scalable solutions for diverse needs but may face challenges due to licensing and cost considerations.
Sentiment score
7.5
Ekahau AI Pro excels in scalability, adaptable across environments, despite high memory needs and limited multi-user options.
I can add devices to my inventory and assign them to a new network, and it is for the most part automated and fairly quick.
Senior Network at a financial services firm with 1,001-5,000 employees
Meraki is not scalable enough since it straightforwardly maps its products to segmented specifications.
Sr. Officer Network Managed Service Product Management at PT. Indosat Tbk
 

Stability Issues

Sentiment score
5.1
Cisco Meraki Wireless LAN is stable and reliable, handling high loads well, with minor issues during updates or peak hours.
Sentiment score
7.6
Ekahau AI Pro is generally reliable, praised for stability, but experiences vary, especially with cloud features and version updates.
Stability is not an issue for me because it comes with Cisco's proven manufacturer quality.
Sr. Officer Network Managed Service Product Management at PT. Indosat Tbk
We have experienced many instances where we have experienced a lag in our network, and I am not sure if it is due to their devices or our network.
Manager, Information Technology at a performing arts with 11-50 employees
 

Room For Improvement

Cisco Meraki Wireless LAN faces challenges with licensing costs, technical support, scalability, security, integration, and performance improvements.
Ekahau AI Pro needs better resource efficiency, file management, GPS integration, support, pricing, and improved Android app features.
The most important improvement needed is to eliminate the limitation of uplinks.
Sr. Officer Network Managed Service Product Management at PT. Indosat Tbk
The solution supports Wi-Fi 6.
Senior Network Architect at Previder
I believe Cisco Meraki Wireless LAN can be improved by implementing enhancements to the Cisco AI assistant.
Senior Network at a financial services firm with 1,001-5,000 employees
 

Setup Cost

Cisco Meraki Wireless LAN offers high-quality features but is considered expensive, with licensing costs being a significant concern.
Enterprise buyers consider Ekahau AI Pro essential but costly, with prices deterring smaller organizations and discounts rare for academia.
Cisco Meraki Wireless LAN is on par with other devices in that category, offering competitive pricing.
Manager, Information Technology at a performing arts with 11-50 employees
It would be more competitive if Meraki would consider reducing the price or extending SD-WAN features to wireless devices.
Sr. Officer Network Managed Service Product Management at PT. Indosat Tbk
My experience with the pricing, setup cost, and licensing has been that it is fairly affordable.
Senior Network at a financial services firm with 1,001-5,000 employees
 

Valuable Features

Cisco Meraki Wireless LAN excels in ease of deployment, cloud management, robust security, remote management, and user-friendly interface.
Ekahau AI Pro is praised for AP planning, integration, real-time collaboration, and precise device detection with spectrum analysis.
When I am troubleshooting wireless connections, I have access to detailed client statistics regarding disconnects, RF channel information, and other relevant data.
Senior Network at a financial services firm with 1,001-5,000 employees
Cisco Meraki Wireless LAN has helped optimize network traffic very effectively, as we do prioritization for streaming and web conferencing apps, resulting in a clear, visible improvement in performance.
Independent Information Technology and Services Professional at a non-profit with 1-10 employees
It also manages security clients and switches, providing a single dashboard to manage multiple network infrastructures.
Sr. Officer Network Managed Service Product Management at PT. Indosat Tbk
 

Categories and Ranking

Cisco Meraki Wireless LAN
Average Rating
8.2
Reviews Sentiment
4.7
Number of Reviews
123
Ranking in other categories
Wireless LAN (4th)
Ekahau AI Pro
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
35
Ranking in other categories
Network Modeling and Simulation (1st)
 

Mindshare comparison

Cisco Meraki Wireless LAN and Ekahau AI Pro aren’t in the same category and serve different purposes. Cisco Meraki Wireless LAN is designed for Wireless LAN and holds a mindshare of 9.7%, down 12.6% compared to last year.
Ekahau AI Pro, on the other hand, focuses on Network Modeling and Simulation, holds 7.6% mindshare, down 24.1% since last year.
Wireless LAN Mindshare Distribution
ProductMindshare (%)
Cisco Meraki Wireless LAN9.7%
Aruba Wireless12.7%
Ruckus Wireless10.5%
Other67.1%
Wireless LAN
Network Modeling and Simulation Mindshare Distribution
ProductMindshare (%)
Ekahau AI Pro7.6%
EVE-NG8.7%
Cisco Modeling Labs (CML)7.6%
Other76.1%
Network Modeling and Simulation
 

Featured Reviews

DolfKrikke - PeerSpot reviewer
Senior Network Architect at Previder
Centralized management has simplified remote branch control and improved network visibility
Cisco Meraki Wireless is very powerful and very easy to manage. The solution is also integrating Cisco Catalyst Wireless products into their portfolio, and they are managing the Catalyst switches as well. The seamless roaming capabilities function well. I monitor network performance with Meraki's real-time analytics. The most useful metrics to my team are the internet performance metrics, as there is a lot of information in the dashboard that I can access. All auditing and event logs are centralized in the dashboard. When I need to apply to compliance requirements or other regulatory needs, I can have my auditing in one place, which is an advantage. I use Cisco Meraki Wireless's Layer 7 application traffic shaping with the MX and the Meraki MX Firewalls.
Lakshmi  Narayan - PeerSpot reviewer
Business Development Manager at PCa Lumens
Efficient mobile surveys with a simple setup but room for cloud improvements
As of now, almost everything is there and suitable for site requirements. However, the cloud takes a lot of time to upload the site survey, and we regularly face issues with syncing to the optimizer. There needs to be improvement in this area. Additionally, the product can be very expensive.
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Computer Software Company
9%
Comms Service Provider
8%
Financial Services Firm
8%
Computer Software Company
10%
Comms Service Provider
10%
Educational Organization
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business70
Midsize Enterprise27
Large Enterprise32
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise2
Large Enterprise15
 

Questions from the Community

What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...
Which is better - Cisco Wireless or Cisco Meraki Wireless LAN?
Cisco Wireless is very robust, very rugged, and can handle indoor and outdoor coverage extremely well. We found it to be very reliable and to consistently run very efficiently. Cisco Wireless helpe...
How does Ruckus Wireless compare to Cisco Meraki Wireless LAN?
Cisco’s Meraki Virtual MX is a virtual instance of the Meraki SD-WAN appliance. We liked the Meraki. The Wifi APs are a great feature. The dashboard is a simple interface and easy to learn. It feat...
What is your experience regarding pricing and costs for Ekahau Site Survey?
Things to consider when choosing Ekahau Sidekick2: you need to add another 10% to the purchase price to buy Apple ipads as the Android version of the Ekahau survey app does NOT support APOS surveys...
What needs improvement with Ekahau Site Survey?
Ekahau could be improved by adding three-dimensional modeling, as we currently cannot view APIs in a three-dimensional perspective. They need to include backhaul features and improve the ease of in...
What is your primary use case for Ekahau Site Survey?
I use Ekahau for Wi-Fi designs and other services. It is used for troubleshooting and for analyzing the network. Additionally, we analyze each and every API, FSID, power transmission, bitrates, and...
 

Also Known As

MR18, MR26, MR32, MR34, MR66, MR72, Meraki Wireless LAN, Meraki WLAN
Ekahau Site Survey
 

Overview

 

Sample Customers

Advanced Medical Transport, Banco de Guayaquil, Baylor Scott & White Health, BH Telecom, Bowling Green State University, Calligaris, Children's Hospital Colorado, City of Biel, Del Papa Distributing, Department of Justice, Dimension Data, Dualtec Cloud Builders, Electricity Authority of Cyprus, Grupo Industrial Saltillo (GIS), Hertz, K&L Gates , LightEdge, Lone Star College System, Management Science Associates, Mindtree, NBC Olympics, Quest, Sony Corporation, The Department of Education in Western Australia, Valley Proteins
Presidio, Planet Earth, Ruckus
Find out what your peers are saying about Hewlett Packard Enterprise, Ruckus, Cisco and others in Wireless LAN. Updated: June 2026.
900,196 professionals have used our research since 2012.