Gives your contact center a standards-based, multichannel software platform to blend all media types with your business systems.
Cisco Jabber is ranked 2nd in Unified Communications with 3 reviews while Genesys PureConnect is ranked 7th in Unified Communications. Cisco Jabber is rated 8.6, while Genesys PureConnect is rated 0.0. The top reviewer of Cisco Jabber writes "Shows other's availability and status, offers powerful chat features, and integration across platforms is strong". On the other hand, Cisco Jabber is most compared with Cisco Unified Communications, 3CX Live Chat, Digium Asterisk, Skype for Business and ShoreTel Sky, whereas Genesys PureConnect is most compared with Genesys Cloud, 3CX Live Chat, Digium Asterisk, Kamailio SIP Server and Cisco CCX.
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