We performed a comparison between Cisco Secure Firewall and Zscaler Internet Access based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The signature database and zero-day detection are Fortinet FortiGate's most valuable features."
"Fortinet FortiGate is easy to use. Anyone can easily maintain it."
"Security solution with a straightforward and quick setup. It's a stable and scalable product."
"The next-gen features, the unified threat management capabilities are something that just about everybody is interested in at this point."
"We have found it to be very reliable and that's why our teams and various users in our company use it as our main firewall every day."
"The ability to set up remote systems is the most valuable feature."
"It's quite comfortable to handle the FortiGate firewall."
"The dashboard I have found the most valuable in Fortinet FortiGate."
"It is scalable and stable."
"The Packet Tracer is a really good tool. If someone calls because they're having problems, you can easily create fake traffic without having to do an extended packet capture. You can see, straight away, if there's a firewall rule allowing that traffic in the direction you're trying to troubleshoot."
"If only a Layer 4 FW is needed, this is a good solution."
"The most important point is the detection engine which is now part of the next-generation firewalls and which is supported by Cisco Talos."
"The clusters in data centers are great."
"The technical team is always available when we have problems."
"The solution is used for the protection of the mobile data network. It is protecting 3G/4G Internet customers and the Private APN."
"IPSec Tunnel and AnyConnect (of course), the context awareness was a good feature, but clumsy at the beginning. I think it's better now."
"Zscaler covers all the features needed to replace a VPN or proxy solution. They are good. They've been on the market for 15 years now, so they are mature enough."
"The solution is stable."
"After a proper implementation, the maintenance is very low."
"SSL inspection is a valuable feature."
"The best thing about Zscaler Internet Access is the website filtering. In the UAE it's quite an important feature because most of the malware comes through the SQL injection and through downloads from websites. Zscaler helps protect against that."
"In terms of management and visibility, there is a single panel where you can configure the policies for your entire organisation worldwide."
"The policies are very intuitive and easy to configure, with very little possibility of messing things up."
"The most valuable feature of Zscaler Internet Access is that it is a consolidated solution, it comes with many features, such as DLP."
"We'd like more management across other integrations."
"The renewal price and the availability could be improved."
"Its reporting can be improved. Sometimes, I don't get proper reports."
"To the best of my knowledge, Fortinet does not have a CASB solution and Fortinet does not have a Zero trust solution."
"It would be ideal if they had some sort of GUI interface for troubleshooting and diagnostics."
"With FortiGate, the main complaint that I have heard is about the technical support."
"The process of configuring firewall rules appears excessively complex."
"I would prefer to have more detailed logs within the FortiGate products themselves rather than relying on a separate tool."
"I have worked with the new FTD models and they have more features than the ASA line."
"REST API stability needs improvement in order for customizing resource allocation available to the user rather than just being there transparently. This way users can customize REST API and tailor it to their needs."
"It seems very clunky and slow. I would like to be able to tune it to be a more efficient product."
"It has poor performance."
"The graphical interface could be improved. From what I have seen, Fortinet, for example, has a nicer GUI."
"We're getting support but there's a big delay until we get a response from their technical team. They're in the USA and we're in Africa, so that's the difficulty. When they're in the office, they respond."
"It's mainly the UI and the management parts that need improvement. The most impactful feature when you're using it is the user interface and the user experience."
"There was an error in the configuration, related to our uplink switches, that caused us to contact technical support, and it took a very long time to resolve the issue."
"Currently, the solution's interface is not that user-friendly."
"Do not expect to pay for the service and start using it, like Gmail. Zscaler requires a proper implementation to be done to make it successful."
"The performance needs improvement. Some areas create performance issues and, depending on the use cases, require reconfiguration to perform again."
"Zscaler Internet Access needs to integrate more ISPs. It is good to have more than three ISPs."
"The tool should improve the predefined dictionaries."
"Zscaler should continue to make the user interface better. They should also improve the backup network and continue to expand it so that it can handle larger numbers of customers."
"There are some performance issues when we add on additional controls."
"Sometimes, support isn't available."
Cisco Secure Firewall is ranked 4th in Firewalls with 404 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. Cisco Secure Firewall is rated 8.2, while Zscaler Internet Access is rated 8.2. The top reviewer of Cisco Secure Firewall writes "Highlights and helps us catch Zero-day vulnerabilities traveling across our network". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". Cisco Secure Firewall is most compared with Palo Alto Networks WildFire, Netgate pfSense, Meraki MX, Sophos XG and Palo Alto Networks NG Firewalls, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and Appgate SDP. See our Cisco Secure Firewall vs. Zscaler Internet Access report.
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