Casepoint vs Google Vault comparison

Casepoint and Google are both solutions in the eDiscovery category. Casepoint is ranked #10, while Google is ranked #1 with an average rating of 8.8. Casepoint holds a 3.0% mindshare in eD, compared to Google’s 15.8% mindshare. Additionally, 50% of Casepoint users are willing to recommend the solution, compared to 100% of Google users who would recommend it.

Casepoint

Read 2 Casepoint reviews

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136 Comparison Views

50% willing to recommend

Google Vault

Read 12 Google Vault reviews

2,136 Views
790 Comparison Views

100% willing to recommend

Casepoint

Google Vault

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Executive SummaryUpdated on Oct 6, 2024

Google Vault and Casepoint compete in data management and discovery. Casepoint appears to have the upper hand with its comprehensive features, despite Google Vault's competitive pricing and support.

Features: Google Vault integrates well within Google's ecosystem, offering reliable data retention and seamless workflow solutions. Casepoint impresses with its robust batch editing, advanced analytics, and extensive data handling features, making it suitable for users requiring detailed processing capabilities.

Room for Improvement: Google Vault users seek enhancements in search features, greater flexibility in data export options, and richer functionality to meet more versatile needs. Casepoint could improve on user training, offer a more intuitive interface, and streamline the learning curve for new users to enhance ease of use.

Ease of Deployment and Customer Service: Google Vault is easy to set up within Google Workspace but falls short in providing comprehensive customer service. Casepoint demands a more intricate deployment process but compensates with responsive and effective support, ensuring users receive the help they need during integration.

Pricing and ROI: Google Vault is cost-effective within existing Google subscriptions, offering basic features that suit budget-conscious users. Casepoint, though having a higher initial setup cost, provides satisfactory ROI through its extensive and feature-rich capabilities, justifying its expense for those looking for a comprehensive solution.

To learn more, read our detailed Casepoint vs. Google Vault Report (Updated: April 2025).

Buyer's Guide

Casepoint vs. Google Vault

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Casepoint

Ranking in eDiscovery

10th

Average Rating

5.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Google Vault

Ranking in eDiscovery

1st

Average Rating

9.0

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Email Archiving (2nd)

Mindshare comparison

As of May 2025, in the eDiscovery category, the mindshare of Casepoint is 3.0%, up from 1.6% compared to the previous year. The mindshare of Google Vault is 15.8%, up from 11.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

eDiscovery

Featured Reviews

reviewer1512759

Claims Administration Senior Coordinator at a insurance company with 10,001+ employees

A reliable solution that could benefit from some adjustment, stability-wise

The biggest pain point for me and most people is that when we have to update our passwords, we have to go back in and remap our web folders. It only happens once every three months, but it's a nuisance more so than anything else. The other applications we use, when the software is updated, we don't have to reset our passwords. That's the biggest pain point there. Usually, when they update Casepoint, there are usually some glitches that need to be ironed out. not always, but sometimes. My biggest pain point would be the password reset. Sometimes it freezes with can be aggravating.

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Swapnil Dassi

Google Cloud Engineering Lead at Persistent

Capabilities in data management, eDiscovery, backup solutions, and ensuring data security and accessibility for admins

One thing I've noticed is that it splits the data files into multiple parts, like the PFT files. For example, when there is a large data size of any account, the backup process splits it into many files. This can be confusing and not very efficient when trying to manage the backups. It would be better if the backup process creates one or two files instead of numerous smaller ones. It should be easier for the admin to manage the data and perform imports or uploads to other accounts. So the backup solution should be more streamlined and provide options for easier data management and import/export processes. There is room for improvement in this aspect. It would be great to see enhancements in this area to make the backup process more user-friendly and efficient. Another area of improvement is support. Earlier, Google support used to be very attentive and responsible, but in the past few months, I've noticed delays in their responses, not only related to Google Vault but also to other products.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The initial setup was quite straightforward. It's really just a matter of plug-and-play."

"Casepoint is scalable. I don't have any issues with the scalability of this solution."

"It is a very stable solution...It is a very scalable solution."

"The most valuable feature of Google Vault is its reliability."

"One of the noteworthy aspects is that nothing ever gets deleted, which is convenient."

"The audit part of the tool is the most useful for me."

"The most valuable features are automatic document and email retention."

"You can retrieve any type of data; for example, if a user accidentally deletes data, as an admin with access to Google Vault, you can easily restore the deleted data."

"Search feature is valuable for our customers."

"My impression is that the initial setup process is not that difficult."

More Google Vault pros

Cons

"I hate everything about it this product. It is not user-friendly."

"The biggest pain point for me and most people is that when we have to update our passwords, we have to go back in and remap our web folders."

"The price of the solution could improve and the search could be easier."

"One thing I've noticed is that it splits the data files into multiple parts, like the PFT files. For example, when there is a large data size of any account, the backup process splits it into many files. This can be confusing and not very efficient when trying to manage the backups."

"Google Vault lacks speed."

"The knowledge base is not as in-depth as it should be."

"It would be nice if Google would let us download the data in different formats."

"Customer service has been a bit lacking."

"eDiscovery could be improved with additional information and an easier way to retain it."

"For us, customer service has been a bit lacking, probably with a rating of a five out of ten."

More Google Vault cons

Pricing and Cost Advice

"It's ridiculously overpriced and the bills are ridiculous."

"The pricing is fairly cheap."

"Google Vault comes as part of a package deal for us."

"The solution is expensive."

"If you have Google Enterprise, then Google Vault is free to use."

"Last year, the price was randomly increased and our customers were really facing a challenge around this. Google launched new pricing under different plans, where formerly there were only three plans, and now there are four, each with their own separate usage allowances. I think it's good, though. The basic plan is now the Business Starter plan, and many customers find this plan very convenient and minimal in price. Overall, the pricing for all the plans is good."

"Google Vault is a cheaply priced product. Monthly payments are to be made towards the licensing costs attached to the solution. There are no extra costs apart from the licensing costs attached to the solution."

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Top Industries

By visitors reading reviews

Legal Firm

21%

Financial Services Firm

16%

Government

14%

Computer Software Company

14%

Educational Organization

33%

Computer Software Company

10%

Comms Service Provider

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What do you like most about Google Vault?

It is a very stable solution...It is a very scalable solution.

See all answers

What is your experience regarding pricing and costs for Google Vault?

Pricing for Google Vault is very reasonable. We have a package, so I'm not sure of the exact cost. That said, it is considered reasonable.

See all answers

What needs improvement with Google Vault?

For us, Google Vault does what we need it to do. I haven't had really any complaints about it, so I can't pinpoint areas for improvement.

See all answers

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Compared 3% of the time

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Product Reports

Buyer's Guide

eDiscovery

March 2025

Download Casepoint product report

Buyer's Guide

Google Vault

April 2025

Download Google Vault product report

Overview

Casepoint is a technology company focused on the digital transformation of litigation discovery. Casepoint’s cloud-based eDiscovery platform removes significant barriers from the discovery process, enabling legal teams to focus on the art of litigation. Features of Casepoint include a full-strength review platform with artificial intelligence pre-installed, cloud analytics and collections, and robust data processing capabilities all in a single technology platform. Based in the United States and with offices in three continents, Casepoint is repeatedly chosen by leading law firms, multinational corporations, and public sector clients for their largest, end-to-end discovery needs. Casepoint is smarter legal working.

Casepoint

Google Vault lets you retain, hold, search, and export data to support your organization’s archiving and eDiscovery needs. Vault supports:

Email messages
Chats in classic Hangouts with history turned on and Google Talk chats that are on the record
Google Groups
Files in Google Drive and Team Drives
Conversations in Hangouts Chat

Vault is entirely web-based, so there's no need to install or maintain any software. Vault is included with G Suite Enterprise, Business, Education, or Drive Enterprise edition. (Compare editions) Or you can buy Vault licenses for an additional $5 per user, per month.

Google

Sample Customers

BARNES & THRONBURG LLP, BRIGGS, Morgan Lewis, JENNER&BLOCK, COHENMILSTEIN, WheelerTriggO'Donnell LLP

Broadcom, Dr. Agarwal’s Eye Hospital, Globeflight, Maven Wave, McClatchy, NII Holdings, Safetec, Sheboygan County

Buyer's Guide

Casepoint vs. Google Vault

April 2025

Free Report: Casepoint vs. Google Vault

Find out what your peers are saying about Casepoint vs. Google Vault and other solutions. Updated: April 2025.

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