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Casepoint vs Google Vault comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Casepoint
Ranking in eDiscovery
16th
Average Rating
5.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Google Vault
Ranking in eDiscovery
1st
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
12
Ranking in other categories
Email Archiving (4th)
 

Mindshare comparison

As of July 2025, in the eDiscovery category, the mindshare of Casepoint is 2.9%, up from 1.3% compared to the previous year. The mindshare of Google Vault is 14.2%, up from 13.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eDiscovery
 

Featured Reviews

reviewer1604448 - PeerSpot reviewer
Overpriced for storing documents, it is not user-friendly, and the support is paid hourly
I hate everything about it this product. It is not user-friendly. There is maybe one person in our office who has any proficiency with it. I don't like it at all. For litigation, what I wanted was a one-stop shop. Once the document is produced as an exhibit for example, then I want to be able to annotate on that document and use that during my trial versus using Casepoint for the production. However, I now have to somehow download that production into several PDFs. I can't use the sort feature or other features. I would prefer to leave it on Casepoint because now I have tagged it for witnesses, which is helpful in litigation, but the notes features on Casepoint is a tiny box in the bottom right of the document and that is not really helpful to me because of the way that I use documents in the trial is, for example, if you are going to be my witness, I draft a direct examination of you. When I get to the point in my direct examination where I want to cover an exhibit that I'm trying to admit with you, I hyperlink that. The document that I have hyperlinked has my questions and notes on the document, that I'm going to ask you about, but I can't do that in Casepoint.
Swapnil Dassi - PeerSpot reviewer
Capabilities in data management, eDiscovery, backup solutions, and ensuring data security and accessibility for admins
One thing I've noticed is that it splits the data files into multiple parts, like the PFT files. For example, when there is a large data size of any account, the backup process splits it into many files. This can be confusing and not very efficient when trying to manage the backups. It would be better if the backup process creates one or two files instead of numerous smaller ones. It should be easier for the admin to manage the data and perform imports or uploads to other accounts. So the backup solution should be more streamlined and provide options for easier data management and import/export processes. There is room for improvement in this aspect. It would be great to see enhancements in this area to make the backup process more user-friendly and efficient. Another area of improvement is support. Earlier, Google support used to be very attentive and responsible, but in the past few months, I've noticed delays in their responses, not only related to Google Vault but also to other products.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Casepoint is scalable. I don't have any issues with the scalability of this solution."
"The initial setup was quite straightforward. It's really just a matter of plug-and-play."
"In my opinion, the search functionality is the best feature. With Google Vault, we can quickly search for any email within Gmail accounts. And then we can get further information, such as if you want the full header or want to know any extra details about the emails."
"Search feature is valuable for our customers."
"The most valuable features are automatic document and email retention."
"The most valuable feature of Google Vault is its reliability."
"You can retrieve any type of data; for example, if a user accidentally deletes data, as an admin with access to Google Vault, you can easily restore the deleted data."
"The audit part of the tool is the most useful for me."
"My impression is that the initial setup process is not that difficult."
"Overall, I would rate Google Vault a ten out of ten."
 

Cons

"The biggest pain point for me and most people is that when we have to update our passwords, we have to go back in and remap our web folders."
"I hate everything about it this product. It is not user-friendly."
"My personal opinion is that Google Vault could improve if they could have a similar version to Microsoft 365 where you can have an eDiscovery manager account. With this, you can separate a regular person from an organization and just transfer the specific files."
"Google Vault lacks speed."
"Searching could be improved. There's a lot of limitations when searching with Google Vault."
"For us, customer service has been a bit lacking, probably with a rating of a five out of ten."
"It would be nice if Google would let us download the data in different formats."
"So, when doing a search, perhaps in some instances when you use terms, the information is not very precise in the sense that I'm not getting what I'm looking for. And in some instances, the information, not all the time, but in some instances, it might not be accurate. For example, when doing a search, if you use too many terms, it might not return any results."
"Google Vault needs to improve its data export timing because sometimes, it takes a very long time to export the data."
"Customer service has been a bit lacking."
 

Pricing and Cost Advice

"It's ridiculously overpriced and the bills are ridiculous."
"Google Vault comes as part of a package deal for us."
"If you have Google Enterprise, then Google Vault is free to use."
"Last year, the price was randomly increased and our customers were really facing a challenge around this. Google launched new pricing under different plans, where formerly there were only three plans, and now there are four, each with their own separate usage allowances. I think it's good, though. The basic plan is now the Business Starter plan, and many customers find this plan very convenient and minimal in price. Overall, the pricing for all the plans is good."
"The solution is expensive."
"Google Vault is a cheaply priced product. Monthly payments are to be made towards the licensing costs attached to the solution. There are no extra costs apart from the licensing costs attached to the solution."
"The pricing is fairly cheap."
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Top Industries

By visitors reading reviews
Legal Firm
22%
Government
18%
Financial Services Firm
15%
Computer Software Company
11%
Educational Organization
12%
Computer Software Company
12%
Comms Service Provider
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Google Vault?
It is a very stable solution...It is a very scalable solution.
What is your experience regarding pricing and costs for Google Vault?
Pricing for Google Vault is very reasonable. We have a package, so I'm not sure of the exact cost. That said, it is considered reasonable.
What needs improvement with Google Vault?
For us, Google Vault does what we need it to do. I haven't had really any complaints about it, so I can't pinpoint areas for improvement.
 

Overview

 

Sample Customers

BARNES & THRONBURG LLP, BRIGGS, Morgan Lewis, JENNER&BLOCK, COHENMILSTEIN, WheelerTriggO'Donnell LLP
Broadcom, Dr. Agarwal’s Eye Hospital, Globeflight, Maven Wave, McClatchy, NII Holdings, Safetec, Sheboygan County
Find out what your peers are saying about Casepoint vs. Google Vault and other solutions. Updated: July 2025.
861,524 professionals have used our research since 2012.