Carbonite Server vs Quest Rapid Recovery [EOL] comparison

Why PeerSpot?

OpenText and Quest Software are both solutions in the Backup and Recovery category. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 90% of Quest Software users who would recommend it.

Carbonite Server

Read 7 Carbonite Server reviews

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3,355 Comparison Views

100% willing to recommend

Quest Rapid Recovery [EOL]

Read 20 Quest Rapid Recovery [EOL] reviews

90% willing to recommend

Carbonite Server

Quest Rapid Recovery [EOL]

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 26, 2025

Quest Rapid Recovery and Carbonite Server compete in the data protection and recovery market. Quest Rapid Recovery's pricing and support services are advantageous, but Carbonite Server offers superior features and innovation, providing more value for cost.

Features: Quest Rapid Recovery offers quick snapshot-based recovery capabilities, integration with various platforms, and deduplication features. Carbonite Server provides cloud backup options, live server replication, and comprehensive dashboard controls.

Room for Improvement: Quest Rapid Recovery needs enhancements in cloud backup options, dashboard control functionalities, and live replication capabilities. Carbonite Server could improve its installation process, support response times, and platform integration ease.

Ease of Deployment and Customer Service: Quest Rapid Recovery is favored for its straightforward installation and responsive support. Carbonite Server, despite its feature set, involves more complex deployment processes but continuously improves customer interaction.

Pricing and ROI: Quest Rapid Recovery generally provides a more cost-effective initial setup, appealing to businesses with budget constraints. Carbonite Server, although more costly upfront, offers scalable advantages and long-term IT cost efficiencies, potentially increasing ROI with advanced features.

To learn more, read our detailed Backup and Recovery Report (Updated: October 2026).

Buyer's Guide

Backup and Recovery

October 2026

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Helped 921,523 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Carbonite Server

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Backup and Recovery (54th), Cloud Backup (37th)

Quest Rapid Recovery [EOL]

Average Rating

8.8

Reviews Sentiment

5.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

Chris Puddy

Backup, storage and disaster recovery technical specialist at a computer software company with 201-500 employees

A reliable backup product which needs little management

For most technical users the setup and initial deployment are fairly straightforward and once deployed it 99% of the time looks after itself. Installation of the agents is similar to most other products in that it has an install wizard to guide you, the accompanying documentation is also very useful to assist wherever you are in the agent install and policy setup process. Normally our customers' IT team does the deployment of agents, however, this isn't a daunting task unless you are dealing with multiple servers to protect the product. On a server-by-server basis, the deployment doesn't take long. From the MSP side of things, the infrastructure sitting behind the scenes doesn't take too much to install, configure and maintain.

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Ujwal Sawant

Technical Manager at Optimistic Technology Solutions Pvt Ltd

Reliable and efficient for our data backup needs

I would rate the easiness of the initial setup as an eight out of ten. During our initial setup of Quest Rapid Recovery, we encountered some smaller issues, mainly related to version compatibility and system changes. Setting up Quest Rapid Recovery was quick and done within a day. We started by ensuring the required prerequisites were in place. One server was dedicated to Rapid Recovery, and another acted as a proxy for communication. After installing the Rapid Recovery client on both servers and establishing communication, we configured settings and set up a backup schedule, deciding on file-level or full backups as needed. The process was straightforward, making the deployment efficient and completed within a day. One person with the right skills is all it takes for the deployment.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I find the BMR/image and the recovery pieces are valuable."

"It does not slow down your computer or use a lot of resources as it works."

"The solution is very stable."

"The solution is a free engine to help work with the container."

"The efficiency and convenience are excellent."

"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."

"Easy verification of things is the most valuable feature."

"The advice that I have for people looking into using Carbonite Server is that it seems reliable and easy to use."

More Carbonite Server pros

"Probably the point-in-time recovery is most valuable. The other piece that is really nice is that you can mount a whole server at any point in time. So, you can mount the server with all the drives to a Z drive or something like that. It will just mount it all up, and your data is accessible right there on one drive, which is nice."

"The solution's most valuable aspect is its ability to back up a physical server to another physical or virtual server."

"The solution is a great backup for the retail environment."

"The compression and deduplication features have helped to save on storage costs."

"Quick and easy backups for all of my servers."

"The data protection strategy varies on a case-by-case basis, but overall, it's doing well."

"Definitely, the mount and recovery points are the most valuable, because if someone deletes a file or something, or if something gets corrupted, we can always revert back to an old change because our repository goes about a month back. The ability to roll back files and the ability to roll back servers is really important."

"Rapid Recovery is one of the most durable and rock-stable solutions."

More Quest Rapid Recovery [EOL] pros

Cons

"The support for object storage isn't quite there yet; its public cloud support can be improved."

"The Hyper-V backup has room for improvement."

"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."

"When you have to restore it, Carbonite takes a lot of time."

"It could be a little bit easier or faster to be able to access data files without having to download anything."

"I would like to see an improvement on the management user interface, as well as Kellion integrations."

"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."

"They do not yet have USB recovery but they are adding it in coming releases."

More Carbonite Server cons

"GUI response time has a LOT of lag, although in all fairness it might be due to us running more clients than we should on the server."

"There is room for improvement in customer service and support. I would like to see faster response time."

"Most people may just find that it is undesirable to pay per call."

"It would be nice if you could deploy the agent without having to reboot."

"It's not really Quest's fault, but the only issue that I had during the time when I was doing a lot of our restores is whenever the server reboots, it has to bring all of the repositories back in again, which takes around five to six hours to pull eight terabytes back in again."

"The terminology didn't seem easily available. When I go to the website, it is hard to search for things. You get all the articles, then you finally get the search button. They need the search at the top of the knowledge base. Then, on occasion, if you get an error message in the system, which is very important, it says, "Click here for more information," but I never get more information. The search engine doesn't find it or it is some weird error. It has never worked for me."

"It's very expensive which is why I want to drop it."

"Sometimes, when we have certain batches for Windows, it needs to be restarted. When it's restarted, the service is configured as a delayed start. Sometimes, you need to wait too long until it rights itself, or you have to do it manually."

More Quest Rapid Recovery [EOL] cons

Pricing and Cost Advice

"We pay 9,000 dollars per year for our license."

"Its price is reasonable."

"The pricing is between $120 and $150 per year."

"The solution is open source."

"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."

"I don't think the licensing for the product is very expensive."

"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."

"It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."

"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."

"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."

"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."

"Its price is okay. It is reasonable in terms of the way it works."

More Quest Rapid Recovery [EOL] pricing and cost advice

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Top Industries

By visitors reading reviews

Comms Service Provider

11%

Healthcare Company

Outsourcing Company

Manufacturing Company

Outsourcing Company

16%

Manufacturing Company

10%

Comms Service Provider

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	3
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	5
Large Enterprise	2

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Buyer's Guide

Cloud Backup

October 2026

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Buyer's Guide

Quest Rapid Recovery [EOL]

October 2026

Download Quest Rapid Recovery [EOL] product report

Also Known As

Carbonite Recover Backup

Dell AppAssure

Overview

Carbonite Server offers robust disaster recovery and data protection, with efficient features for restoring and managing complex server environments.

With capabilities like Bare Metal Recovery and SQL granular restore, Carbonite Server supports AIX and AS/400 Series, making it versatile for different platforms. Its efficient replication and failover processes are particularly beneficial for maintaining business continuity. Users appreciate the straightforward setup, responsive technical support, and automatic updates. There is room for improvement in areas such as instant recovery, more granular user permissions, and enhanced cloud integration. Managed service providers find it useful for offering reliable cloud and on-premises backup solutions.

What are the key features of Carbonite Server?

Bare Metal Recovery: Simplifies full system recovery with minimal user intervention.
SQL Granular Restore: Enhances precision in database recovery operations.
Platform Support: Compatible with AIX, AS/400, VMware, vSphere, and vSAN.
Efficient Replication: Facilitates swift disaster recovery and data transfer.
Automatic Updates: Ensures current software status with less manual effort.

What benefits and ROI can users expect?

Disaster Recovery: Quick recovery processes improve business resilience.
Easy Verification: Simplifies compliance and data integrity checks.
Resource Efficiency: Minimizes system resource usage, enhancing performance.
Reliable Support: Access to responsive technical support mitigates downtime.
Data Protection: Comprehensive solutions for cloud backups and data security.

Industries leveraging Carbonite Server enjoy its ability to support cloud backups, off-site data protection, and complex server restoration, especially in virtualized environments. It is widely used by managed service providers to deliver backup services and ensure application consistency in data transfers.

OpenText

Quest Rapid Recovery [EOL] provides easy-to-use backup and recovery capabilities, emphasizing granular recovery and point-in-time restoration with simple installation, data replication, and user-friendly navigation.

Quest Rapid Recovery [EOL] helps manage infrastructure environments with features supporting disk backup, archiving, VM standby, and replication. Despite limitations like sluggish GUI, lack of support for tape and Mac, and high memory use, users appreciate its real-time data replication and strong reliability. The tool is employed in on-prem deployments and aids in disaster recovery, protecting data across cloud and on-premise servers, securing databases, and facilitating quick recovery during failures.

What are Quest Rapid Recovery [EOL]'s key features?

Ease of Use: Simplifies operations with a user-friendly interface.
Granular Recovery: Allows detailed data retrieval.
Point-in-Time Restoration: Enables specific time data recovery.
Real-time Replication: Ensures up-to-date data replication.
Compression and Deduplication: Streamlines data management.

What benefits can users expect from Quest Rapid Recovery [EOL]?

Improved Storage Efficiency: Enhanced by archiving and disk backup support.
Flexibility: Utilizing VM standby and replication features.
Reliability: Offers fast emergency recovery with minimal admin burden.

Quest Rapid Recovery [EOL] is integral for industries requiring robust data protection, encompassing crucial server and database backups in compliance-focused environments with SQL databases and Hyper-V hosts, ensuring swift and dependable recovery solutions.

Quest Software

Sample Customers

INLINE Commercial Construction, Hamilton County

PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner

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