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Fortinet FortiSOAR vs IBM Resilient vs VMware Carbon Black Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

Security Orchestration Automation and Response (SOAR)
Security Incident Response
Security Incident Response
 

Featured Reviews

Augustine Onewo - PeerSpot reviewer
Inexpensive while enhancing security operations with intuitive automation tools
Usually, FortiSOAR is used for some of our security operation tasks where it is necessary to ascertain the integrity of threat vectors and then take action against them. In addition, we automate other processes within our security operations procedure through FortiSOAR FortiSOAR is really…
Usman Bhatti - PeerSpot reviewer
Simple deployment, scalable, but lacking third-party solution compatibility
Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution. It's worth noting that many third-party add-on applications needed to be purchased separately to integrate with IBM Resilient. While there were built-in applications available for incident remediation, the selection was limited. Additionally, integrating third-party applications was often a difficult and time-consuming process due to the technical complexity involved.
Tom Kar - PeerSpot reviewer
Shows promise for endpoint detection and response, with room for improvement in complexity and pricing
VMware Carbon Black Cloud is a user-friendly solution that can isolate machines from the rest of the network. When a machine is quarantined, it cannot communicate with any other machines on the network except for the Carbon Black Cloud server. This allows you to investigate the machine without the risk of malware escaping to the network. Carbon Black Cloud's server can communicate with the quarantined machine through DNS and VSCP. This allows you to collect data from the machine, such as system logs, process activity, and registry changes. This data can be used to investigate the infection and determine the next steps. CrowdStrike and Cybereason are also popular EDR solutions. They offer similar features to VMware Carbon Black Cloud but may have different strengths and weaknesses. It is important to evaluate all of your options before choosing an EDR solution. Additionally, it is complex to use, and the pricing should be improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Fortinet FortiSOAR is the number of available connectors and the simplicity to start to automate."
"Fortinet FortiSOAR is a very interactive and user-friendly solution."
"It is a scalable solution...The implementation phase of the product was not tough or difficult."
"The solution is easy to implement and includes 450 built-in connectors."
"The solution's most valuable feature is playbook creation, which allows us to integrate all data ingestion into the same platform."
"The most valuable feature of Fortinet FortiSOAR is the playbook, which has to be defined to apply the policies."
"The reputation of the brand is very good."
"The playbook and the dashboard of FortiSOAR are really informative."
"The solution is easy to use."
"The integration with IBM SIM and the ability to block users during brute force attacks are particularly effective."
"The initial setup of IBM Resilient is not that complex since my company already has a support license that we use internally. In general, the product's deployment phase is not that complex."
"The solution is simple to use and to integrate with IBM QRadar."
"As a whole, the product is stable...Technical support is very good."
"The most valuable thing about it is how easy it is to navigate the user interface."
"What I like most about IBM Resilient is that it has a complete stack, which means you don't need to use different OEM products because you have all you need under the IBM Resilient umbrella. You don't need to worry much about integrations and components because you're working with tested and proven architecture."
"The most valuable features of IBM Resilient are its flexibility and customization options for incident response."
"We also took full advantage of its incident response reporting capabilities to act as a “black box” for our infrastructure around strings of suspicious activity. The reporting and incident response capabilities were incredibly helpful during active security concerns."
"The ability to quickly isolate a system from the network, while still being able to perform some forensics and mitigation work remotely, was of great value to us since we had many mobile and distributed systems."
"Carbon Black Cb Response excels at providing context to indicators when responding to incidents. It allows responders to understand the entire scope of an incident and quickly contain it to minimize impact and disruption."
"The most valuable feature is its ability to seek out abnormal activity and to create alerts."
"The detection response and quarantining are very good features."
"The most valuable feature of VMware Carbon Black Cloud is the possibility of securing any PC worldwide."
"Probably the most valuable feature of CB Response is its ability to isolate a host and take it off the network, so it's not spreading anything. We have two security operations centers around the globe. When an SOC analyst sees something on an endpoint, they can use Carbon Black Response to isolate that host from the customer's environment and prevent any kind of lateral spread."
"VMware Carbon Black Cloud is a user-friendly solution that can isolate machines from the rest of the network."
 

Cons

"I don't currently see where the solution is lacking features. For us and for our clients it works very well and we're pleased with it."
"The ease of playbook creation on FortiSOAR needs improvement."
"The technology and integrations are important so should continue to be enhanced."
"The tool's user interface is an area of concern where improvements are needed."
"Fortinet FortiSOAR should improve its analysis."
"FortiSOAR needs to improve the response time for executing playbooks."
"Fortinet FortiSOAR's dashboard is not easy to understand."
"Fortinet's tech support overall is not great when they are at their best."
"Its price needs improvement."
"The product needs a bit more development."
"Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution."
"The integration could be improved so that it is easy to integrate with other solutions."
"The product must provide more integration with other tools."
"The ability to analyze incidents needs to be improved in the solution."
"It is not very straightforward to set up custom integrations, especially with services like Azure. You need an additional server for integration."
"IBM Resilient could integrate better with my tools."
"Setup is incredibly complex and poorly documented. Every time an upgrade was needed we would need to engage Professional Services for troubleshooting help. Certificates and web services proved to be the most significant sticking points. Since the product runs on a Linux platform, perhaps having staff with more Linux experience could have alleviated some difficulty."
"Training and education for both partner and customer, including product marketing need to be improved."
"The dashboard should be more user-friendly."
"The biggest issue I encountered was one where old logs were not being overwritten as expected so the system drive kept filling up from time to time. However, support was usually quite responsive and happy to jump on a remote session to take a look at it for us. That log bug has probably been resolved with an update by now."
"One area for improvement is the maturity of its vulnerability features."
"The cloud console has a lot of bugs and issues in the analysis part."
"It's not highly available, so you have to have a core server. If the primary server goes down, you need a new one. It's not available at the same time, however. It's not automatically swapped from one server to another."
"We are subscribed to FS-ISAC threat indicator, but have been unsuccessful in adding it to our alliance feeds."
 

Pricing and Cost Advice

"Since Africa is struggling with foreign exchange, the solution is pretty expensive there."
"The solution offers both licensing and subscription models that are similar in price to other products."
"If you compare Fortinet FortiSOAR's price with the prices of the market leader, Palo Alto, then it can be considered a cheaper product."
"Fortinet FortiSOAR is an expensive solution."
"Considering all the features of Fortinet FortiSOAR, I think it has a good price."
"Pricing is fine compared to other solutions."
"The price of the product should be lower. The brand value that Fortinet has, it has the reputation of being a reasonably priced product, and they have an enormous customer base in India. Most of the SME market is covered by FortiGate firewalls. It becomes an easy way for consultants, such as us, or even system integrators, to open the door with the Fortinet product lines."
"Fortinet FortiSOAR is expensive."
"I would rate the tool’s pricing a three out of ten. The tool’s pricing is on a yearly basis."
"There is a license you need to pay for in order to use this product."
"Pricing for the solution is good, in my opinion."
"It is very expensive."
"There are no costs except for the support services that our company pays in addition to the licensing charges attached to the solution."
"We could create unlimited users using the license we had purchased."
"I feel it is an expensive product when my company pays annually for renewal, support, and follow-up."
"The cost of the product is quite high."
"Pricing for this solution could be made lower."
"We had no issues purchasing through our preferred reseller and were able to get a fair price even when not purchasing direct. Carbon Black Enterprise Response didn’t break the bank, though adding on the matching antivirus and anti-malware components of the Protect product was more than we could afford, even with some discounting. Cb Response is really designed to complement Carbon Black’s Defense product. While Response can be used on its own, coupling with Defense seems like the best strategy if you can afford the price tag."
"Purchase Professional Services up front as part of the implementation package, then renew hours annually to ensure you have adequate support for upgrades and enhancements. Overbuy by at least 10% to account for infrastructure growth."
"You need to pay for the licensing of the product. The pricing is costly."
"The solution is very inexpensive so there is great cost savings to using it."
"VMware Carbon Black Cloud is an expensive solution."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
11%
University
7%
Healthcare Company
7%
Financial Services Firm
33%
Computer Software Company
11%
Manufacturing Company
9%
Government
6%
Computer Software Company
18%
Financial Services Firm
12%
Real Estate/Law Firm
11%
Healthcare Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Fortinet FortiSOAR?
Fortinet FortiSOAR is a very interactive and user-friendly solution.
What is your experience regarding pricing and costs for Fortinet FortiSOAR?
FortiSOAR is considered costly, and I would rate its pricing at three out of ten, where one is high and ten is low.
What needs improvement with Fortinet FortiSOAR?
FortiSOAR needs to improve the response time for executing playbooks. Compared to IBM Resilient, the execution time f...
What do you like most about IBM Resilient?
It is a stable solution...It is a scalable solution.
What is your experience regarding pricing and costs for IBM Resilient?
I am not the one in charge of pricing, so I am not sure about the costs.
What needs improvement with IBM Resilient?
Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations.
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) s...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoin...
What do you like most about Carbon Black CB Response?
Threat hunting is the most valuable feature of VMware Carbon Black Cloud.
 

Also Known As

CyberSponse, FortiSOAR
No data available
Carbon Black CB Response
 

Overview

 

Sample Customers

Information Not Available
Golden Living, Health Equity, USA Funds
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