Carbon Black CB Defense vs Sophos EPP Suite comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Carbon Black CB Defense and Sophos EPP Suite based on real PeerSpot user reviews.

Find out in this report how the two EPP (Endpoint Protection for Business) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Carbon Black CB Defense vs. Sophos EPP Suite Report (Updated: November 2022).
655,711 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"appreciate the File Trajectory feature, as it's excellent for an analyst or mobile analyst. I can track everything that happens on our server from my PC or device. Integration with SecureX is a welcome feature because it connects Cisco's integrated security portfolio with our complete infrastructure. Sandboxing is helpful, and integration with the Cisco environment is excellent as we use many of their products, and that's very valuable for us.""The threat Grid with the ability to observe the sandboxing, analyze, and perform investigations of different malicious files has been great.""Another of my favorite features is called the Device Trajectory, where it shows everything that's going on, on a computer. It shows the point in time when a virus is downloaded, so you can see if the user was surfing the internet or had a program open. It shows every running process and file access on the computer and saves it like a snapshot when it detects something malicious. It also has a File Trajectory, so you can even see if that file has been found on any of your other computers that have AMP.""The most valuable feature is signature-based malware detection.""Definitely, the best feature for Cisco Secure Endpoint is the integration with Talos. On the backend, Talos checks all the signatures, all the malware, and for any attacks going on around the world... Because Secure Endpoint has a connection to it, we get protected by it right then and there.""The integration with other Cisco products seemed to be really effective. We had Umbrella in place and we were using AnyConnect as well as Firepower. Once a threat was detected, being able to do the threat lookups and the live tracking was really useful.""It is extensive in terms of providing visibility and insights into threats. It allows for research into a threat, and you can chart your progress on how you're resolving it.""Device Trajectory is one of the most valuable features. We're able to dig in and really understand how things came to be and where to focus our efforts."

More Cisco Secure Endpoint Pros →

"We have another piece of that infrastructure that does what they call threat emulation. It's like sandboxing where it takes files that it doesn't know about, puts them in a VM-type environment, and it kicks them off to see if there's any malware or tendencies that might look like malware, that kind of thing.""Technical support is excellent.""We can access computers remotely if we need to.""It is a very complete platform.""There's lots of very useful documentation online to help troubleshoot and learn about the product.""The visibility provided has been great.""The new feature that we're deploying, the new offering from Carbon Black, is MDR, which stands for manage, detect, and response. It's the most valuable feature because Carbon Black will be continuously checking the logs, and they will be advising us on how to improve some of the policies as well as review the logs. If there are any nefarious agents or things happening on the end points, they will know.""The best feature of this solution is that we have a live response, which is really tailored to our needs."

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"The most valuable feature Sophos EPP Suite is that it protects the computer beyond the premise. Whether the user is at home, in the office, or traveling, you are able to apply the policies as the user moves.""Provides good control and can implement policies and on-the-web control.""We bought it because it was cost-effective.""Sophos EPP Suite's most valuable feature is ease of use.""The most valuable features of Sophos EPP Suite are the detection capability, machine learning, ransomware protection, and live response.""It's easy to deploy.""The web control and the application control are two good features.""This product is quite stable and there are no problems with it."

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Cons
"This product has issues with the number of false positives that it reports.""The Linux agent is a simple offline classic agent, and it doesn't support Secure Boot, which is important to have on a Linux machine. The Linux agent has conflicts with other solutions, including the Exploit Prevention system found in Windows servers. We didn't find a fix during troubleshooting, and Cisco couldn't offer one either. Eventually, we had to shut down the Exploit Prevention system. We didn't like that as we always want a solution that can fit smoothly into the setup without causing problems, especially where security is concerned. The tool also caused CPU spikes on our production machine, and we were seriously considering moving to another product.""It could be improved in connection with artificial intelligence and IoT.""In terms of the user experience, if the UX design could be much simpler [that would improve things]... if they could make it more intuitive for someone who is not an engineer so that they still can read what's going on in their webpage and understand, that would be something.""The thing I hate the most, which they have not fixed, is when it creates duplicate entries within a console. If you have a computer and you upgrade from Windows 7 to Windows 10, or you upgrade your agent from version 6 to 7, it creates a new instance in there instead of updating the information. Instead of paying a license for one computer, I have to license two computers until I manually go in, search for all the duplicate entries, and clean them out myself.""They could improve the main dashboard to more clearly show me the things that I want to see. When I open the dashboard right now, I see a million things and they are not always the things that I need.""In Orbital, there are tons of prebuilt queries, but there is not a lot of information in lay terms. There isn't enough information to help us with what we're looking for and why we are looking for it with this query. There are probably a dozen queries in there that really focus on what I need to focus on, but they are not always easy to find the first time through.""We don't have issues. We think that Cisco covers all of the security aspects on the market. They continue to innovate in the right way."

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"This solution could have greater granular control on how certain applications work.""The solution would be more effective if there was a way to block automatically based on behavior.""There are many different controls that are needed to be put into place for upgrading that makes it difficult. Having to re-engineer your IT infrastructure to match their software, as opposed to having it integrate and work independently causes difficulties. When there is an update to any software everyone has to be involved.""The solution needs expanded endpoint query tools.""I haven't run into anything that needs improvement. The website interface can be a little bit better, but it's still good as compared to most others.""There's some disparity between the on-premise and the cloud type of application.""In the next release, it would help if we can get better control over containers.""Based on all the security roles and the release privilege, it could take time for an application to be whitelisted and approved for use."

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"It would be ideal if the price could be lowered a little bit.""The solution could improve on the resource management, it is a bit heavy on the resources.""Sophos EPP Suite could improve by decreasing the number of resources it uses. There are other solutions that use one-fifth of the resources.""Sophos is lacking in the granularity of optimization, so having more control would be better.""Technical support needs to be improved.""From our enrollment perspective, I would say maybe it could be a little lighter in terms of agent usage so that there is less computer utilization.""Lacks delegated administration privileges for large organizations, and differential permissions for admins.""There are also issues with the compatibility of the OS. When using Sophos with Windows and devices, most of them work well, but as soon as we work with macOS and Linux, many issues arise that we do not want to have."

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Pricing and Cost Advice
  • "Licensing fees are on a yearly basis and I am happy with the pricing."
  • "We have a license for 3,000 users and if we get up to 3,100 users, it doesn't stop working, but on the next renewal date you're supposed to go in there and add that extra 100 licenses. It's really good that they let you grow and expand and then pay for it. Sometimes, with other products, you overuse a license and they just don't work."
  • "Cisco Secure Endpoint is not too expensive and it's not cheap. It's quite fair."
  • "The price is very fair to the customer."
  • "...the licensing needs to be improved. All the product features we need are there. It's just a matter of the complexity and the different offerings and trying to figure things out."
  • "The pricing and licensing fees are okay."
  • "Because we do see the value of what it's bringing, I think they have priced it well."
  • "The solution is highly affordable; I believe we pay $2 or $3 per endpoint. It's significantly cheaper than the competitors on the market."
  • More Cisco Secure Endpoint Pricing and Cost Advice →

  • "The price for the solution is completely at government level, meaning one which is very high."
  • "The license is annual. It's a standard license."
  • "Its pricing was very good, which is one of the reasons I went to it as an alternative. It is on a yearly basis. There are no additional fees."
  • "This is a really expensive product and we pay licensing fees on a yearly basis."
  • "It is more expensive, but it's worth it. There are no additional costs beyond the standard licensing fee."
  • "The licensing cost is on the more expensive side, but I thought it was worth it because they did a good job. It was one of the vendors I truly didn't have to worry about too much until this latest upgrade."
  • "In terms of licensing costs, Carbon Black CB Defense was all associated with CROW and the services my company is using with them, so it came all-inclusive."
  • More Carbon Black CB Defense Pricing and Cost Advice →

  • "Sophos is cheaper than some competing products."
  • "We are on an annual license to use the solution."
  • "There are licenses to use this solution and we are on a three-year license."
  • "I rate the price of Sophos EPP Suite a four out of five."
  • "My company has a yearly license agreement with Sophos EPP Suite."
  • "If you compare this to other solutions from a pricing perspective, the enterprise version of Sophos turns out to be cost-effective."
  • "Sophos EPP Suite is cost-effective. We bought it because it costs less than other solutions we like—for example, Trend Micro and Panda Antivirus."
  • More Sophos EPP Suite Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature is signature-based malware detection.
    Top Answer:Licensing fees are on a yearly basis and I am happy with the pricing.
    Top Answer:The GUI needs improvement, it's not good. There are false positives in emails. At times, the emails are blocked and… more »
    Top Answer:I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR)… more »
    Top Answer:Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint… more »
    Top Answer:I think the one thing you want to do is to review how much each solution will help you reduce your investigative… more »
    Top Answer:In summary, this is a good product and I'm quite happy with it when it works. It is one that I can recommend. I would… more »
    Top Answer:We bought it because it was cost-effective.
    Comparisons
    Also Known As
    Cisco AMP for Endpoints
    Bit9, Confer
    EPP Suite
    Learn More
    Overview

    Cisco Secure Endpoint is a cloud-managed endpoint security solution that provides advanced protection against viruses, malware, and other cyber threats by detecting, preventing, and responding to threats. Cisco Secure Endpoint is managed online via a web-based management console and can be deployed on a variety of platforms. It protects endpoints, networks, emails, and web traffic.

    In a world of evolving threats, it’s necessary to put security above everything. Cisco Secure Endpoint provides you with the scope, scale, and capabilities to attain effective security with its integrated portfolio and industry-leading threat intelligence. Cisco Secure Endpoint continuously tracks and analyzes files and file activities across your systems - both remote and on premises - and compares these events to other events that occurred before or during past attacks. If a file exhibits malicious behavior, the tool sends an alert which enables you to stop a potential threat from succeeding.

    Key Capabilities of Cisco Secure Endpoint

    • Multi-layered protection: Cisco Secure Endpoint combines behavioral analytics, machine learning, and signature-based techniques to prevent threats from compromising your endpoints.

    • Powerful EDR capabilities: Reduce attack surface using advanced endpoint and extended detection and response, threat hunting, and endpoint isolation.

    • Dynamic malware analysis: Identify and block attacks in real time.

    • Simplified investigations: Advanced search capabilities help you get the information you need about your endpoints fast.

    Reviews from Real Users

    Cisco Secure Endpoint stands out among its competitors for a number of reasons. Two major ones are its ability to enable developers to easily secure their endpoints with one single operation using its management console and its advanced alerting techniques.

    Tim C., an IT manager at Van Der Meer Consulting, writes, "The solution makes it possible to see a threat once and block it everywhere across all endpoints and the entire security platform. It has the ability to block right down to the file and application level across all devices based on policies, such as, blacklisting and whitelisting of software and applications. This is good. Its strength is the ability to identify threats very quickly, then lock them and the network down and block the threats across the organization and all devices, which is what you want. You don't want to be spending time working out how to block something. You want to block something very quickly, letting that flow through to all the devices and avoiding the same scenario on different operating systems."

    Wouter H., a technical team lead network & security at Missing Piece BV, notes, "Any alert that we get is an actionable alert. Immediately, there is information that we can just click through, see the point in time, what happened, what caused it, and what automatic actions were taken. We can then choose to take any manual actions, if we want, or start our investigation. We're no longer looking at digging into information or wading through hundreds of incidents. There's a list which says where the status is assigned, e.g., under investigation or investigation finished. That is all in the console. It has taken away a lot of the administration, which we would normally be doing, and integrated it into the console for us."

    CB Defense is an industry-leading next-generation antivirus (NGAV) and endpoint detection and response (EDR) solution. CB Defense is delivered through the CB Predictive Security Cloud, an endpoint protection platform that consolidates security in the cloud using a single agent, console and data set. CB Defense is certified to replace AV and designed to deliver the best endpoint security with the least amount of administrative effort. It protects against the full spectrum of modern cyber attacks, including the ability to detect and prevent both known and unknown attacks. CB Defense leverages the powerful capabilities of the CB Predictive Security Cloud, applying our unique streaming analytics to unfiltered endpoint data in order to predict, detect, prevent, respond to and remediate cyber threats. In addition, CB Defense provides a suite of response and remediation tools, including Live Response, which allows security personnel to perform remote live investigations, intervene with ongoing attacks and instantly remediate endpoint threats. For peace of mind, CB Defense customers can also leverage CB ThreatSight, Carbon Black’s managed threat alert service, to validate alerts and uncover new threats.

    Protect every user and every device from malware, spam, data loss and more with our Enduser Protection bundles. Only Sophos delivers best-of-breed endpoint, mobile, encryption, email and web security solutions licensed per user and backed by the best support in the industry.
    Offer
    Learn more about Cisco Secure Endpoint
    Learn more about Carbon Black CB Defense
    Learn more about Sophos EPP Suite
    Sample Customers
    Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
    Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
    EK Services
    Top Industries
    REVIEWERS
    Comms Service Provider16%
    Healthcare Company11%
    Manufacturing Company11%
    Government11%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Comms Service Provider13%
    Government8%
    Financial Services Firm7%
    REVIEWERS
    Manufacturing Company16%
    Computer Software Company13%
    Financial Services Firm13%
    Construction Company10%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Comms Service Provider10%
    Financial Services Firm8%
    Government8%
    REVIEWERS
    Healthcare Company15%
    Computer Software Company15%
    Non Tech Company15%
    University8%
    VISITORS READING REVIEWS
    Computer Software Company22%
    Comms Service Provider13%
    Government6%
    Educational Organization6%
    Company Size
    REVIEWERS
    Small Business34%
    Midsize Enterprise23%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise18%
    Large Enterprise56%
    REVIEWERS
    Small Business41%
    Midsize Enterprise15%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise19%
    Large Enterprise55%
    REVIEWERS
    Small Business61%
    Midsize Enterprise13%
    Large Enterprise26%
    VISITORS READING REVIEWS
    Small Business32%
    Midsize Enterprise19%
    Large Enterprise49%
    Buyer's Guide
    Carbon Black CB Defense vs. Sophos EPP Suite
    November 2022
    Find out what your peers are saying about Carbon Black CB Defense vs. Sophos EPP Suite and other solutions. Updated: November 2022.
    655,711 professionals have used our research since 2012.

    Carbon Black CB Defense is ranked 11th in EPP (Endpoint Protection for Business) with 23 reviews while Sophos EPP Suite is ranked 24th in EPP (Endpoint Protection for Business) with 11 reviews. Carbon Black CB Defense is rated 7.6, while Sophos EPP Suite is rated 7.8. The top reviewer of Carbon Black CB Defense writes "The manage, detect, and response feature enables Carbon Black to continuously check logs and advise us on how to improve some of the policies". On the other hand, the top reviewer of Sophos EPP Suite writes "Automatically detects and removes malware and vulnerabilities; good for both individuals and organizations". Carbon Black CB Defense is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne, Trend Micro Deep Security and Digital Guardian, whereas Sophos EPP Suite is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Check Point Harmony Endpoint. See our Carbon Black CB Defense vs. Sophos EPP Suite report.

    See our list of best EPP (Endpoint Protection for Business) vendors.

    We monitor all EPP (Endpoint Protection for Business) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.