Camunda vs Moveworks comparison

Camunda and Moveworks are both solutions in the Agentic Automation category. Camunda is ranked #8 with an average rating of 8.2, while Moveworks is ranked #7 with an average rating of 9.0. Camunda holds a 1.3% mindshare in AA, compared to Moveworks’s 3.2% mindshare. Additionally, 90% of Camunda users are willing to recommend the solution, compared to 100% of Moveworks users who would recommend it.

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Executive Summary

We performed a comparison between Camunda and Moveworks based on real PeerSpot user reviews.

Find out in this report how the two Agentic Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Camunda vs. Moveworks Report (Updated: July 2026).

Buyer's Guide

Camunda vs. Moveworks

July 2026

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Helped 909,725 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Mindshare comparison

As of August 2026, in the Agentic Automation category, the mindshare of Automation Anywhere is 14.7%, down from 17.8% compared to the previous year. The mindshare of Camunda is 1.3%, up from 0.1% compared to the previous year. The mindshare of Moveworks is 3.2%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Agentic Automation Mindshare Distribution
Product	Mindshare (%)
Automation Anywhere	14.7%
Moveworks	3.2%
Camunda	1.3%
Other	80.8%

Agentic Automation

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

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CristianoGomes

Owner at a tech services company with 1-10 employees

Supports long-running asynchronous processes effectively but has not evolved much in recent years

I think Camunda is focusing too much on the SaaS offering right now and not much on improving and developing the product itself. I did not see any innovations on that aspect, especially for the open-source version. I was making some tests recently and the tool seemed pretty much the same as it was three or four years ago. Since they made the move to cloud deployment in a more SaaS-oriented way, they do not invest too much in the community version. To be honest, it did not change much from the Activiti initial version. Activiti was pretty much what Camunda is today. They invested a lot on Zeebe and made it the engine for their SaaS cloud version. Camunda itself, the embedded engine, did not evolve too much. They could invest more on that.

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Moses Ayanrinde

Assistant Manager Of IT Department at a comms service provider with 51-200 employees

Automated email replies have saved hours daily but still need broader workflow integration

The features of Moveworks that I have not fully explored include some features I would actually like. Fully automating the passing of entries and automating entries generation would be valuable. For example, if I have a finance staff that is continuously passing an entry for me, I want a situation whereby it can pass that entry automatically and post it based on the synchronization and command which I have configured. I believe some other bot applications are doing something similar. If all these work tools can be put together to automate this kind of process, it will be very great. Major things I would want Moveworks to do more of - I do not know whether this functionality is already there - I want it to perform the work of bots so I can quickly automate some other applications to it, such as passing some entries. That is one request. Secondly, regarding the integrations of bots of Moveworks with other applications, I would appreciate if there were a step-by-step process for all standardized applications such as WhatsApp, Outlook, Microsoft Office, Microsoft Teams, and some TeamViewer and other applications that are work tools. The step-by-step synchronization and integrations of these things, if it can be posted on the website, would make it much easier for people who want to do the synchronization instead of doing a lot of research before it gets done.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The deployment of Automation Anywhere went smoothly. They were very supportive with the migration of all of our existing automations and also being there and supportive with the development of the new automations."

"We have leveraged automation to increase economies of scale and value-added work while reducing operating costs."

"As we were closing our fiscal year, we had this huge backlog that we needed to clean up. The business was preparing to hire 12 people to do that, and even though they were not sure they could handle it, we built the process to extract and do the entire process just in two weeks. We were able with a single person to clean the entire backlog, which gave us huge benefits."

"Automation Anywhere has helped our organization to save human efforts on mundane tasks and shifted it to more analytical and interesting tasks."

"The impact on efficiency from Document Automation is significant, as it has given us approximately 70 to 80 percent of savings, with almost close to 90 percent efficiency and cost savings of approximately 70 to 80 percent of an FTE per person."

"Automation Anywhere brings speed with accuracy; we are replacing a lot of manual work that our agents used to do, this has been automated now, and we get things done faster."

"Recorders and Bot Insights are very valuable features."

"Basically, to be frank, most of the features are awesome."

More Automation Anywhere pros

"The use of Java is a big plus for our intern developers, and Camunda scales well, as many of our departments are already using it in production with dedicated teams."

"We can share, discuss, and develop the model together — from a distance. It's really helped us during these times of isolation."

"The most valuable feature is the scheduling."

"Camunda Platform has a very good interface for workflow and business process design."

"Camunda Platform is better than IBM BPM, and Azure; it is more elaborate, divided across the platform with integration separated from the UI and internal work, and it also integrates well."

"It is very user-friendly compared to IBM BPM. It's much simpler – it's more streamlined. That means even non-technical departments can use it."

"We have a lot of users, almost 1,800, and we needed something affordable, stable, and something that could be used by a large financial company, and this solution truly fit the bill."

"I would definitely recommend the solution to anyone."

More Camunda pros

"Moveworks has reduced employee time because initially, employees used to spend so much time going to the third party to do all those jobs, and now they can simply do it via Otter, which is Moveworks, and this has saved much time and provided accurate results as well."

"The solution saves us approximately three-quarters of a million dollars per year."

"Moveworks has reduced many tasks from us, saving an average of one to two hours per day because emails that used to take ten to fifteen minutes to compose are now getting done within two minutes, sometimes even when I am not there."

"Moveworks has positively impacted our organization by lowering ServiceNow service desk calls by 90%, as users now prefer to ask questions through Moveworks in Teams before calling for help."

Cons

"The Recorder action in the A2019 Community edition is not supported."

"There are a lot of issues in the tool. There are a lot of breakdowns."

"Automation Anywhere has a persistent click-related issue that can make automation difficult, particularly in unattended environments."

"Migration is a little challenging since it requires direct integration with DB, credential vault and all that."

"IQ Bot has been changed and enhanced for Automation Anywhere, but the accuracy is still not optimal."

"I would like if the IQ Bot could read hand-written documents, otherwise, Automation Anywhere is fabulous to work or develop processes for customers."

"The stability could be enhanced."

"Automation with bots runs fine only if it is an attended bot. With unattended bots, the bots run only 25 to 30 percent of the time."

More Automation Anywhere cons

"It has a Postgres database at the backend, and it is very difficult to scale if you increase the number of processes running. We did hit some barriers. We were able to overcome them, but it was a problem. Camunda has another product called Camunda Cloud, which supposedly doesn't have the same scalability problems, but we are not using Camunda Cloud because the set of features is smaller than Camunda On-Premises. So, its scalability can be improved. Because it has a single database, it is more difficult to scale if you have a huge success."

"The support definitely can be improved. Apart from that, the language should be extendable to other platforms. If I want to write, I'll run a different platform, like Python code on top of it, or COBOL code on top of it, and it should support those languages."

"Without a proper frontend, the business cannot effectively use the platform."

"When you search for Camunda BPM resources or books on how to utilize Camunda BPM, it is lacking. When it comes to Alfresco, there are thousands of resources that can help you to utilize within AWS and its Group Services. I would like to see the usage of Camunda BPM on Amazon Web Services be improved."

"Initially, installation was challenging, but recent improvements have made it much easier."

"I have faced problems in bringing up the Cockpit in terms of GUI processes. I think that there is room for improvement in those areas."

"They could provide more documentation regarding the integration of different programming languages."

"The product must provide more videos and training materials."

More Camunda cons

"Customer support has been adequate; I would rate it around seven out of ten, as support often forwards cases to developers after collecting details."

"More use cases can be added to the agent marketplace and the YAML or the DSL methods can be simplified, adding more methods to make it easier for us to create compound actions."

"It is still not perfect enough, but we are working on it to make sure it is very perfect."

"There is always room for improvement, though it depends on how complicated one wants to make it."

Pricing and Cost Advice

"We're on a license package with Automation Anywhere (AA), paid yearly. What would be better is for them to have different packages for different types of organization."

"Automation Anywhere is expensive, making it suitable only for enterprise organizations."

"We generally follow the Gain-Sharing Pricing model, which enables the customer to start getting the RPA benefits right from day one of their implementation."

"Cost-wise, it is fine. A lot of medium businesses prefer Automation Anywhere. The development cost is also lower."

"Because it reduced the time duration of our processes, our costs went down."

"We are a partner of Automation Anywhere and find the pricing to be reasonable."

"We have reduced our headcount, approximately 200 to 300 employees, by eliminating manual, repetitive work. It provides profit to the business."

"The licensing cost of Automation Anywhere is better than UiPath and Blue Prism."

More Automation Anywhere pricing and cost advice

"The most attractive feature of the product is that it is open source."

"The product is expensive for a small or medium-sized company."

"Camunda's pricing is good."

"The product's price depends on the number of processes that need to be automated or where the orchestration part needs to be used. The product is affordable for medium and large enterprises."

"We're using the open-source version for now."

"Camunda Platform is an open-source product."

"I tried to get some information about buying the license for the solution, but I found it kind of hard to understand the business model."

"We use a community version."

More Camunda pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Manufacturing Company

11%

Construction Company

11%

Outsourcing Company

10%

Financial Services Firm

23%

Computer Software Company

Comms Service Provider

Manufacturing Company

16%

Financial Services Firm

12%

Comms Service Provider

Media Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	157
Midsize Enterprise	82
Large Enterprise	558

By reviewers
Company Size	Count
Small Business	43
Midsize Enterprise	15
Large Enterprise	30

No data available

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

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How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

See all answers

How does Bonita compare with Camunda Platform?

One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With B...

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Which do you prefer - Appian or Camunda Platform?

Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with...

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Which would you choose - Camunda Platform or Apache Airflow?

Camunda Platform allows for visual demonstration and presentation of business process flows. The flexible Java-based ...

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What needs improvement with Moveworks?

Improvements needed for Moveworks include addressing limitations in Paths, such as the inability to utilize more than...

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What is your primary use case for Moveworks?

Moveworks serves my organization primarily through its integration with Teams and other platforms like ServiceNow. A ...

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What advice do you have for others considering Moveworks?

Most of the things I have already discussed about the features, but the unexpected thing was creating paths on our ow...

See all answers

Comparisons

UiPath Platform vs Automation Anywhere

Compared 12% of the time

Microsoft Power Automate vs Automation Anywhere

Compared 9% of the time

Blue Prism vs Automation Anywhere

Compared 6% of the time

AutomationEdge vs Automation Anywhere

Compared 3% of the time

WorkFusion vs Automation Anywhere

Compared 2% of the time

More Automation Anywhere Competitors

IBM BPM vs Camunda

Compared 13% of the time

AgilePoint vs Camunda

Compared 6% of the time

Appian vs Camunda

Compared 5% of the time

Temporal vs Camunda

Compared 5% of the time

Pega Platform vs Camunda

Compared 4% of the time

More Camunda Competitors

UiPath Platform vs Moveworks

Compared 8% of the time

ServiceNow Virtual Agent vs Moveworks

Compared 8% of the time

Agentforce vs Moveworks

Compared 7% of the time

Espressive Barista vs Moveworks

Compared 7% of the time

More Moveworks Competitors

Product Reports

Buyer's Guide

Automation Anywhere

August 2026

Download Automation Anywhere product report

Buyer's Guide

Camunda

August 2026

Download Camunda product report

Buyer's Guide

Agentic Automation

July 2026

Download Moveworks product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

Camunda BPM

No data available

Interactive Demo

Automation Anywhere

Camunda

Demo not available

Moveworks

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems across complex, end-to-end business processes. With built-in governance, auditability, and human oversight, Camunda gives enterprises the control they need to move AI from pilots to production, safely and at scale.

Camunda gives business and IT a shared way to design, automate, and improve their most critical processes. Its agentic orchestration blends deterministic process logic with dynamic, AI-agent-driven decisions in one executable model, so enterprises can put AI to work inside real processes with guardrails, audit trails, and human oversight built in. Built on open standards (BPMN, DMN) and an open, composable architecture, Camunda connects to the APIs, microservices, agent runtimes, and tools organizations already run. Trusted by over 700 organizations worldwide, including 9 of the top 10 US banks, Camunda helps enterprises boost operational efficiency, accelerate time-to-value, and deliver better customer experiences.

What are Camunda's standout features?

Outer and inner orchestration: Coordinate agents across the end-to-end process while enforcing must-follow steps between an agent's decision and its action, in one model.
Full automation spectrum: Blend straight-through processing for predictable steps with agent reasoning for exceptions, and dial autonomy up or down per step.
Open and composable: Open standards (BPMN, DMN) and an open architecture make integrating systems easier, position IT as an enabler, and keep process logic portable and free of lock-in.
Business-led, IT-enabled: A shared BPMN and DMN model gives business and IT one language to build, run, and improve processes together.
Powerful orchestration engine: Run unlimited volumes of processes with resilience, automatic failover, and consistent low latency.

What benefits and ROI can users expect?

Move AI from pilots to production: Embed AI agents in governed processes with real-time monitoring, complete audit trails, and human oversight.
Accelerate time-to-value: Move from prototype to production faster with reusable models, connectors, and patterns.
Boost operational efficiency: Keep every process and AI decision traceable, auditable, and recoverable while reducing manual effort.
Deliver better customer experiences: Adapt processes and integrations to changing needs without replatforming.

Organizations use Camunda to orchestrate complex, long-running processes across banking, insurance, telecommunications, logistics, and retail, from loan approvals to claims handling and order management. It brings existing systems, RPA bots, AI agents, and human tasks into one end-to-end process, with built-in observability and optimization so teams can see, govern, and continuously improve every case in flight.

Camunda

Moveworks is a cutting-edge AI platform designed to automate support functions within businesses, enhancing productivity and streamlining operations by providing instant, accurate answers to employee queries.

Moveworks leverages advanced natural language understanding to resolve IT, HR, and Facilities requests within seconds. It reduces the burden on support teams by handling repetitive inquiries, which allows human agents to focus on more complex issues. Its AI-driven approach not only improves response times but also provides personalized solutions by learning from interactions over time, making it an adaptive and intelligent tool for enterprise environments.

What are the key features of Moveworks?

AI Language Understanding: Translates complex employee requests into actionable tasks.
Personalized Responses: Tailors solutions based on past interactions and company knowledge.
Seamless Integration: Works within existing platforms like Slack and Microsoft Teams.
Automated Support: Handles routine inquiries, freeing support staff for strategic tasks.

What benefits should you look for in Moveworks?

Increased Efficiency: Streamlines workload by addressing repetitive inquiries.
Cost Savings: Reduces the need for extensive support teams.
Improved Employee Satisfaction: Provides quick, accurate help to user requests.
Scalable Solutions: Adapts to company growth without additional overhead.

Moveworks has been successfully implemented in sectors like technology and finance, where speed and accuracy are paramount. It helps businesses maintain a competitive edge by providing faster support and ensuring employee requests are handled with precision and speed.

Moveworks

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

24 Hour Fitness, AT&T Inc., Atlassian, Autodesk, Barclays, BNP Paribas, CapitalOne, Commerzbank AG, Deutsche Telekom, Fujitsu, Gainsight, Generali, Goldman Sachs, Provinzial, NatWest Group, Panasonic, R-Kom, Swisscom AG, VHV Group, Warner Music, WellPoint, Zalando

slack, equinix, appdynamics, nutanix, broadcom, autodesk, medallia, freedom

Buyer's Guide

Camunda vs. Moveworks

July 2026

Free Report: Camunda vs. Moveworks

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