Camunda vs Glean Platform comparison

Why PeerSpot?

Camunda and Glean are both solutions in the AI Agent Builders category. Camunda is ranked #8 with an average rating of 8.6, while Glean is ranked #4 with an average rating of 8.5. Additionally, 90% of Camunda users are willing to recommend the solution, compared to 100% of Glean users who would recommend it.

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Executive Summary

We performed a comparison between Camunda and Glean Platform based on real PeerSpot user reviews.

Find out in this report how the two AI Agent Builders solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Camunda vs. Glean Platform Report (Updated: September 2026).

Buyer's Guide

Camunda vs. Glean Platform

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

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CristianoGomes

Owner at a tech services company with 1-10 employees

Supports long-running asynchronous processes effectively but has not evolved much in recent years

I think Camunda is focusing too much on the SaaS offering right now and not much on improving and developing the product itself. I did not see any innovations on that aspect, especially for the open-source version. I was making some tests recently and the tool seemed pretty much the same as it was three or four years ago. Since they made the move to cloud deployment in a more SaaS-oriented way, they do not invest too much in the community version. To be honest, it did not change much from the Activiti initial version. Activiti was pretty much what Camunda is today. They invested a lot on Zeebe and made it the engine for their SaaS cloud version. Camunda itself, the embedded engine, did not evolve too much. They could invest more on that.

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reviewer2810748

Analyst at a financial services firm with 1,001-5,000 employees

Creating low-code agents has transformed policy queries and now saves employees hours daily

What I would like to see is an ease by which I can have different connectors set up. Right now I have to do a lot of back and forth in order to have these connectors enabled. Having them by default on the platform would be very helpful for me. Also, when developing custom actions, having a developer portal where users can track the log of how the requests are being sent to custom endpoints created would be helpful because right now I do not have anything of that nature. It is just a final response that I get and it becomes very difficult to keep track of what is happening in the backend. Also, the latency that the platform offers is a little high right now. What I have noticed is that on a particular query, the user has to wait a long time in order to get responses. If there is a way to reduce this time and improve performance by decreasing the time for responses, that would be very good. I believe that the latency offered is a little high right now. If I can get prompt responses quickly, then that would be a real user experience enhancement. Also, what I have noticed is the problem that developers face when creating custom actions in Glean Platform, where we are not able to keep track of what is happening in the backend. A logger of sorts would be very good so that I can maintain an idea of what is happening in the backend. If that issue is resolved, along with also the issue of having custom connectors available from the start rather than going to Glean Platform and having conversations about the thing, then it would be very good. If these issues are resolved, then it would be a strong 10 out of 10 from me. But as of now, it will be an 8 out of 10. Glean Platform is a very capable platform. It is good for indexing documents and reducing manual workflows by incorporating an element of AI in it. Business usage can be increased as well. The one caveat is if there are developers who are creating actions on Glean Platform, then I must keep an eye on the logging that I have for the platform because interacting with the backend systems becomes very difficult using Glean Platform. Also, what I have noticed is that it is a real challenge in terms of latency as some of the responses may take a little while to load. However, what I have noticed is that the responses are usually very accurate, and so it is a trade-off between speed and accuracy. This is what I would advise to someone who is looking at Glean Platform.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"In 2018, we looked at some other products on the market, but Automation Anywhere was a perfect fit. We didn't have any issues that Automation Anywhere couldn't solve. The critical factor for us was its ease of use. We liked the drag-and-drop interface and the low-code capabilities."

"One of the benefits my organization has seen from these features is productivity in two ways: I am able to save a lot of time because of the automation, I do not need manual intervention anymore as manual intervention has been cut down by ten to fifteen percent, and the productivity gains have been substantial."

"On average, the return that I've seen is about three dollars for every dollar spent on RPA."

"In human resources, we created several core SAP systems so that the basic users in human resources can reduce redundancies by 10 times with very little cost."

"Just for this use case, we had around 300 tickets coming in every month. We went live last month and the tickets went down to around 80 as of August 20th. While it might touch around 100, over a period of around six months it will become zero because we have not removed all the legacy data. We are just doing it from the go date of when we went live. The target is that it will be zero after three months. So, it's working well."

"We used to do many daily routine checks and jobs. We have implemented the automation knowledge which resulted in good productivity, time-saving, and extra efforts being reduced."

"In the age of agentic AI, it's allowing us to imagine what comes next."

"Manual efforts have been reduced and the accuracy has increased. In the processes I have done, the accuracy has reached 100 percent, and manual load and time has been reduced."

More Automation Anywhere pros

"It has an open BPM"

"I think that the positives of Camunda Platform are that our customers can start with the free version, and for testing and learning purposes it is perfect."

"The ease with which I can define workflows is most valuable. The latest updates and flexibility that it provides around a task activity are interesting for me."

"The way to create workflows is straightforward, which is one of the major benefits of the Camunda platform."

"We have been able to save costs using this solution compared to the product we used before."

"We are using the BPMN engine of Camunda; we are not using the user interface. We are using just the engine, the back end of this. For us, it is working quite well."

"Using such a solution gives our clients great flexibility and a short time to market for new product implementations."

"The solution is useful for small projects."

More Camunda pros

"When I searched for internal information spread across different systems, Glean Platform did centralize and retrieve that data for me effectively, giving me eighty percent accuracy."

"Productivity has really skyrocketed."

"Glean Platform offers excellent user interface design and integration capabilities with other platforms."

"Since I have joined, I have built around ninety agents with Glean Platform, and it has saved our organization around twenty-seven hours a week for each user, and it has also positively impacted our ARR."

"Glean Platform has positively impacted my organization by speeding up a lot of repetitive tasks and making it easier for people outside of support to understand what kind of issues impact the support groups."

"The best features Glean Platform offers are mostly the view, which I think is very good, and what I find most helpful about the view is that the user interface is very good, making it very easy to chat with the chatbot and get all the material that I want in the way that I need it."

"The major impact that I have noticed is how business users are now being impacted and they are using the platform because they understand it easily."

"Glean Platform has positively impacted our organization, especially in terms of productivity for both us and our customers."

More Glean Platform pros

Cons

"We are still looking into some of its current capabilities, like IT Bot."

"A2019 should have more improvement for developers, as it was in v11.x."

"The solution could improve the integration with some web applications. It was difficult to manage them."

"For improvement, I would like to see Automation Anywhere integrating with multiple other technologies. As of now, it is integrating with .NET. When it come to future technologies, I want Automation Anywhere to integrate with Python scripts, and make the execution easier. That will be very helpful, having our cognitive technologies interacting with Automation Anywhere."

"Productivity increased when we implemented Automation Anywhere, but it did not meet the client's expectations regarding the number of human workers it replaced."

"Currently, there are some vulnerabilities in security that need attention in Automation Anywhere."

"I suggest having more ways to perform string manipulations and string operations, instead of just what is pre-defined in the V11 tool."

"Automation Anywhere could benefit from more in-person support, as they currently maintain only a virtual presence."

More Automation Anywhere cons

"We had to do a lot of tweaking; it hasn't been stable from the beginning, but with some effort, it can become stable."

"The latency of API could be decreased."

"The user interface needs some polishing because it is too technical for end-users to use it."

"We're trying to put the people from the business to do it. We are using APIs, and we have open APIs to define our APIs and the request-response that each call requires and sends. So, to base the mapping on that, there was nothing to help. I know that with some tools, such as Oracle tools, you can see the input and expected output. With drag and drop, you can take one property from the left and drag it to the right, and it does all the mapping itself, but that's not the case with Camunda. So, for me, this is something that can be improved."

"I'm from the .NET world and I would like to use it, rather than Java."

"The GUI needs to be improved, with more configuration options."

"In Camunda, areas that have room for improvement include the process OS they are working on, and they have gotten better on that."

"It would be better if the tool were made less reliant on Java."

More Camunda cons

"My experience with pricing, setup cost, and licensing for Glean Platform reveals limited options, and I wish there was more customization available."

"In workflow agents, I would prefer that we do not use AI in every step and instead we have a toggle button or something which can configure whether AI should be used in this specific search field or not, or in this specific node or not, because currently it's using AI in all nodes which sometimes messes up the output."

"I chose seven out of ten because if I could upload PDFs and have them analyzed, or have it integrate with my Gmail and help me go through my emails, that would be very useful, but I do not think it does that."

"Currently, Glean Platform does not integrate with Teams, Microsoft-owned platforms."

"Glean Platform can implement more models. The NLP creation could be a little faster, and while debugging is amazing, the routing also needs to provide higher quality outputs sometimes rather than extensive searching."

"My experience with pricing, setup cost, and licensing is that the licenses were expensive, and it was hard to convince the company to adopt based on that."

"Sometimes Glean Platform gets slowed down."

"I tried pulling in an architecture diagram of a workflow, and it pulled in some other image instead."

More Glean Platform cons

Pricing and Cost Advice

"AA comes at a more affordable price than the other tools."

"Considering the cost, it is a bit high, but worth the price because the output accuracy is high."

"They all are very competitive today. At the end of the day, it boils down to the negotiations that happen and what type of partner you are."

"It is expensive. Automation Anywhere has reduced the price slightly, as we have grown. However, the price is still excessive enough that we are engaged in PoCs on other tools."

"The cost is affordable, which makes an easy barrier to entry for the RPA market."

"The current pricing for Automation Anywhere seems a little higher compared to competitors Power Automate or UiPath. Automation Anywhere is perceived as pricey due to the support model charges ranging from 20% to 30% based on the plans."

"We have reduced our headcount, approximately 200 to 300 employees, by eliminating manual, repetitive work. It provides profit to the business."

"It's an ideal pricing model to customize the components based on everyone's needs."

More Automation Anywhere pricing and cost advice

"We're using the free version. We used the Enterprise version for some time. If I compare free versus what we paid at that time, the Enterprise version costs a lot. For the additional functionality that we got with the Enterprise version, it was too costly."

"Generally, the price could be better, as well as the licensing fees."

"The product is expensive for a small or medium-sized company."

"Camunda is much cheaper."

"Camunda has a free service as well as a commercial service. We are using the free service."

"The cost of this solution is better than some competing products."

"Camunda's pricing is good."

"We pay for the license of this solution annually."

More Camunda pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Outsourcing Company

15%

Financial Services Firm

12%

Manufacturing Company

11%

Comms Service Provider

11%

Financial Services Firm

22%

Computer Software Company

Comms Service Provider

Manufacturing Company

Financial Services Firm

15%

Outsourcing Company

14%

Manufacturing Company

11%

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	161
Midsize Enterprise	85
Large Enterprise	561

By reviewers
Company Size	Count
Small Business	45
Midsize Enterprise	15
Large Enterprise	36

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	1
Large Enterprise	9

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

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How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

See all answers

How does Bonita compare with Camunda Platform?

One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With B...

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Which do you prefer - Appian or Camunda Platform?

Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with...

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Which would you choose - Camunda Platform or Apache Airflow?

Camunda Platform allows for visual demonstration and presentation of business process flows. The flexible Java-based ...

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What is your experience regarding pricing and costs for Glean Platform?

My experience with pricing, setup cost, and licensing for Glean Platform reveals limited options, and I wish there wa...

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What needs improvement with Glean Platform?

In workflow agents, I would prefer that we do not use AI in every step and instead we have a toggle button or somethi...

See all answers

What is your primary use case for Glean Platform?

I use Glean Platform as an enterprise search tool and I am a power user of agents, so I mostly use this on a day-to-d...

See all answers

Comparisons

UiPath Platform vs Automation Anywhere

Compared 11% of the time

Blue Prism vs Automation Anywhere

Compared 6% of the time

Microsoft Power Automate vs Automation Anywhere

Compared 5% of the time

AutomationEdge vs Automation Anywhere

Compared 3% of the time

Appian vs Automation Anywhere

Compared 2% of the time

More Automation Anywhere Competitors

IBM BPM vs Camunda

Compared 13% of the time

AgilePoint vs Camunda

Compared 8% of the time

Appian vs Camunda

Compared 5% of the time

Temporal vs Camunda

Compared 4% of the time

Pega Platform vs Camunda

Compared 3% of the time

More Camunda Competitors

Elastic Search vs Glean Platform

Compared 10% of the time

Claude for Enterprise vs Glean Platform

Compared 8% of the time

Microsoft Copilot Studio vs Glean Platform

Compared 7% of the time

n8n vs Glean Platform

Compared 6% of the time

Breaking IT OpenClaw vs Glean Platform

Compared 6% of the time

More Glean Platform Competitors

Product Reports

Buyer's Guide

Automation Anywhere

October 2026

Download Automation Anywhere product report

Buyer's Guide

Camunda

October 2026

Download Camunda product report

Buyer's Guide

Glean Platform

September 2026

Download Glean Platform product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

Camunda BPM

Glean Work AI Platform

Interactive Demo

Automation Anywhere

Camunda

Demo not available

Glean

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems across complex, end-to-end business processes. With built-in governance, auditability, and human oversight, Camunda gives enterprises the control they need to move AI from pilots to production, safely and at scale.

Camunda gives business and IT a shared way to design, automate, and improve their most critical processes. Its agentic orchestration blends deterministic process logic with dynamic, AI-agent-driven decisions in one executable model, so enterprises can put AI to work inside real processes with guardrails, audit trails, and human oversight built in. Built on open standards (BPMN, DMN) and an open, composable architecture, Camunda connects to the APIs, microservices, agent runtimes, and tools organizations already run. Trusted by over 700 organizations worldwide, including 9 of the top 10 US banks, Camunda helps enterprises boost operational efficiency, accelerate time-to-value, and deliver better customer experiences.

What are Camunda's standout features?

Outer and inner orchestration: Coordinate agents across the end-to-end process while enforcing must-follow steps between an agent's decision and its action, in one model.
Full automation spectrum: Blend straight-through processing for predictable steps with agent reasoning for exceptions, and dial autonomy up or down per step.
Open and composable: Open standards (BPMN, DMN) and an open architecture make integrating systems easier, position IT as an enabler, and keep process logic portable and free of lock-in.
Business-led, IT-enabled: A shared BPMN and DMN model gives business and IT one language to build, run, and improve processes together.
Powerful orchestration engine: Run unlimited volumes of processes with resilience, automatic failover, and consistent low latency.

What benefits and ROI can users expect?

Move AI from pilots to production: Embed AI agents in governed processes with real-time monitoring, complete audit trails, and human oversight.
Accelerate time-to-value: Move from prototype to production faster with reusable models, connectors, and patterns.
Boost operational efficiency: Keep every process and AI decision traceable, auditable, and recoverable while reducing manual effort.
Deliver better customer experiences: Adapt processes and integrations to changing needs without replatforming.

Organizations use Camunda to orchestrate complex, long-running processes across banking, insurance, telecommunications, logistics, and retail, from loan approvals to claims handling and order management. It brings existing systems, RPA bots, AI agents, and human tasks into one end-to-end process, with built-in observability and optimization so teams can see, govern, and continuously improve every case in flight.

Camunda

Glean Platform harnesses cutting-edge technology to empower organizations, bridging data access gaps and enhancing productivity through its advanced search and knowledge capabilities.

Glean Platform transforms how organizations operate by integrating powerful search functions with intelligent knowledge management tools. It empowers users to locate and utilize information efficiently, fostering a more connected work environment. Its dynamic capabilities provide seamless integration, enabling users to access critical data swiftly, thus driving informed decision-making processes within teams. Designed for scalability, Glean Platform adapts to varying enterprise needs, ensuring customized solutions that align with business objectives.

What features does Glean Platform offer?

Intelligent Search: Delivers precise search results tailored to user queries.
Knowledge Graph: Visualizes connections between data for better insights.
Seamless Integration: Works with a wide range of existing tools and applications.
Security Controls: Protects data with robust security features.

What are user benefits and ROI?

Increased Productivity: Reduces time spent searching for information.
Enhanced Collaboration: Facilitates knowledge sharing across teams.
Scalability: Grows with the organization’s evolving needs.
Improved Decision-Making: Provides access to real-time information.

In industries like finance and healthcare, Glean Platform aids in streamlining operations by offering tailored data solutions that adhere to specific compliance standards. By facilitating efficient information retrieval, it supports critical tasks such as data analysis and regulatory reporting.

Glean

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

24 Hour Fitness, AT&T Inc., Atlassian, Autodesk, Barclays, BNP Paribas, CapitalOne, Commerzbank AG, Deutsche Telekom, Fujitsu, Gainsight, Generali, Goldman Sachs, Provinzial, NatWest Group, Panasonic, R-Kom, Swisscom AG, VHV Group, Warner Music, WellPoint, Zalando

Information Not Available

Buyer's Guide

Camunda vs. Glean Platform

September 2026

Free Report: Camunda vs. Glean Platform

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