Bugcrowd vs Netsurion comparison

Bugcrowd and Netsurion are both solutions in the Managed Security Services Providers (MSSP) category. Bugcrowd is ranked #3 with an average rating of 8.4, while Netsurion is ranked #33. Bugcrowd holds a 2.8% mindshare in MSSP, compared to Netsurion’s 1.1% mindshare. Additionally, 100% of Bugcrowd users are willing to recommend the solution, compared to 92% of Netsurion users who would recommend it.

Bugcrowd

Read 5 Bugcrowd reviews

3,443 Views
207 Comparison Views

100% willing to recommend

Netsurion

Read 24 Netsurion reviews

1,764 Views
141 Comparison Views

92% willing to recommend

Bugcrowd

Netsurion

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Executive SummaryUpdated on Dec 28, 2025

Bugcrowd and Netsurion both offer cybersecurity solutions. Bugcrowd has an advantage in pricing and support due to its crowdsourced security testing, whereas Netsurion stands out with advanced network security features, which may justify its higher cost.

Features: Bugcrowd provides comprehensive vulnerability management, a large pool of security researchers, and efficient vulnerability disclosure programs. Netsurion delivers robust network threat detection, managed security services, and integration with the MITRE ATT&CK framework, appealing to businesses needing comprehensive, integrated cybersecurity.

Room for Improvement: Bugcrowd could enhance its hardware-centric approach to attract businesses seeking traditional security solutions. A more extensive set of managed services might increase its market reach. Streamlining integration processes for complex environments could also be beneficial. Netsurion can work on simplifying its deployment process to reduce initial setup time. Cost reduction strategies may make it more accessible to smaller businesses. Enhancing the flexibility of its pricing model could improve appeal to a wider audience.

Ease of Deployment and Customer Service: Bugcrowd offers quick deployment through a cloud-based platform with easy integration into existing systems, emphasizing speed and flexibility. Netsurion requires more initial setup but provides thorough on-site configuration and strong ongoing support, focusing on long-term stability and extensive customer service.

Pricing and ROI: Bugcrowd features a flexible pricing model with significant ROI by identifying and resolving security vulnerabilities swiftly, making it cost-effective for agile security needs. Netsurion involves higher upfront costs due to its hardware solutions but delivers long-term value with comprehensive managed services, providing substantial ongoing protection benefits.

To learn more, read our detailed Bugcrowd vs. Netsurion Report (Updated: December 2025).

Buyer's Guide

Bugcrowd vs. Netsurion

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Bugcrowd

Ranking in Managed Security Services Providers (MSSP)

3rd

Average Rating

8.4

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Bug Bounty Platforms (1st), Penetration Testing Services (3rd), Attack Surface Management (ASM) (13th)

Netsurion

Ranking in Managed Security Services Providers (MSSP)

33rd

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Security Information and Event Management (SIEM) (53rd), SOC as a Service (14th), Managed Detection and Response (MDR) (37th), Extended Detection and Response (XDR) (47th)

Mindshare comparison

As of January 2026, in the Managed Security Services Providers (MSSP) category, the mindshare of Bugcrowd is 2.8%, up from 0.9% compared to the previous year. The mindshare of Netsurion is 1.1%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Security Services Providers (MSSP) Market Share Distribution
Product	Market Share (%)
Bugcrowd	2.8%
Netsurion	1.1%
Other	96.1%

Managed Security Services Providers (MSSP)

Featured Reviews

Ben Gurney

Senior Engineering Manager - Platform Team at eTender Inc

Crowdsourced triage has uncovered critical website vulnerabilities and continuously improves our security posture

Bugcrowd could be improved or enhanced as they seem to have a lot of internal churn at the moment, so they could be more stable and more customer-focused. By customer-focused, I mean they are not very good at communicating what is changing on their side to their customers. I am now on my fourth account manager within one year. My latest call with them was with the fourth account manager saying there have been many changes and apologizing that no one I have spoken to in the past is on this call, but going forwards it will be them. With the fourth account manager in a year, it is hard to trust that message.

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John-Berry

Information Technology Manager at ProfitSolv

The SOC center monitors, hunts, and notifies us of threats around the clock

I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable aspect of Bugcrowd is that it provides a long list of different websites or web applications where I can report vulnerabilities."

"Working on Bugcrowd has made me a better security engineer since it provides a competitive environment to report successful vulnerabilities."

"Bugcrowd's support team is very active and supportive."

"I believe Bugcrowd is highly stable."

"Bugcrowd has programs that disclose rewards and invite researchers to new programs."

"Bugcrowd's use of crowdsourced hackers has helped in discovering unique vulnerabilities."

"I would rate Bugcrowd a ten out of ten."

"One of the features I like most about Bugcrowd is the ability to create a report in a very easy way."

"We don't have the eyeballs available to stare and watch for things, or even have the capability of building internal alert systems. So, the managed SOC has been huge for freeing up staff to work on other responsibilities. We are saving on at least one full-time employee."

"The most valuable feature is definitely real-time alerting, especially in situations where someone might attempt to exploit or hack into our network."

"If we need to do a search for user lockouts, we can go, search, and find locations where they have been locked out, then keep track of those events, historically."

"Expediting incident response is really great."

"Netsurion's 24/7 monitoring has enhanced the overall security of the company. They have someone looking at the data 24/7 who will call us as needed. If their team spots a malicious process after hours, they notify the appropriate person by phone. We get a lot of actionable threat intelligence from Netsurion. For example, if a user clicks on a malicious link in a web page and starts an unusual process that isn't on the white-list, Netsurion's team can detect it and prevent it from executing. Afterward, they'll notify us by telephone, so we can respond and clean up whatever damage has occurred."

"I really appreciate the fact that the dashboard breaks everything down into a pretty easy view for me... It shows what changes are happening to privileged user accounts, access and identity, what's cropping up. It shows application activity and whether we've got system resources that aren't online and being found anymore. It's a pretty simple, easy, quick hit and there are the supporting logs behind it. If I need to drill down further, I can do that quickly. It's very effective."

"I think Netsurion scales well. We've gone from a small number of agents up to thousands. So I would imagine that it would continue to scale. I don't see any issue with that."

"Netsurion has its own security operations center, where it tracks information that comes across our telemetry."

More Netsurion pros

Cons

"Bugcrowd should provide more access to the reports, similar to HackerOne, allowing for full disclosure once a bug is resolved, so researchers can learn from them. They should improve the responsibility type and response time of their customer support, especially when the issue is urgent."

"There is room for improvement in Bugcrowd's response time when customer input is needed for resolving tickets. If this time could be minimized, it would be very helpful."

"Bugcrowd could be improved or enhanced as they seem to have a lot of internal churn at the moment, so they could be more stable and more customer-focused."

"Bugcrowd should provide more access to the reports, similar to HackerOne, allowing for full disclosure once a bug is resolved, so researchers can learn from them."

"The triaging process has slowed down compared to three years ago."

"The triaging process has slowed down compared to three years ago. It now takes more time to resolve a reported vulnerability and receive the payout."

"There is room for improvement in Bugcrowd's response time when customer input is needed for resolving tickets."

"Netsurion's threat detection and response aren't quite mature. I would expect a little more."

"The threat detection and response is passive. We have asked if there were options for taking action, and we have not gotten any feedback on that, which would be useful to know. Depending on the situation and threat, some actions may not be possible, but we haven't gotten any feedback on what options could be directed and actionable with the understanding that it may have an extra cost. It would be nice to know or find out if it is actually possible to take actions by a SIEM service or a SIEM agent."

"There's always room to improve because there would be no competition if they had a perfect solution. The GUI to perform searches within the product may not be intuitive to a new user."

"We get a report generated on a particular day of the week and we go through it, trying to mitigate problems and make sure we're seeing everything that's happening. It would be helpful if the SOC spent a little more time with us going through some of those reports."

"It would be great if they had a client for phones by which they could push a notification to us, as opposed to via email."

"There are some issues with searches taking a long period of time, but they assured me that they have implemented a new search function that's available in version 9, but which requires a solid-state hard drive... Depending on how many logs you have it could take a long time to return the results if you're looking back prior to the last 30 days."

"They have their programs and tools that you have to put into your own environment. We basically ingest all the log data and then push it out to them. I wish it was a little bit different than that where we just push directly towards them. I do not know if that is a function that they thought would be better in terms of security, but I wish that instead of doing that, it should go from the device to them and not from the device to another system and then out to them. There seem to be some drawbacks to doing that."

"Communication is always something that can be improved, but I feel that any time we've had a communication issue, it's quickly addressed when we bring those up at the monthly meetings. Usually, it's an individual that wasn't clear in the communication, it's not the process per se. You always have to be able to segregate if the process didn't work or an individual either didn't say the right thing or my people didn't understand what they were being told."

More Netsurion cons

Pricing and Cost Advice

Information not available

"In the security space, it's hard to quantify your return on investment. So, I don't. We spend about $40,000 a year and so. It's hard to say if the SIEM saved that much money."

"Netsurion's pricing is competitive. At the same time, they're the only ones who do what we want to do the way we want it. I can't say we would've paid more, but we would've had to have come up with our own solution if they weren't providing that."

"EventTracker's subscription-based model is interesting as far as yearly license type stuff. It's nice because you know what it's going to be next year. We haven't really looked at any other solutions. The pricing at the time compared to the other solutions was a lot less. A couple of years ago, we actually looked at Splunk. The amount in Splunk's licensing model is based on 20 gigs a day, or something like that. Based on our number of logs and stuff that we were already generating, the costs would be substantially more for the amount of logs that we would be getting."

"The solution is fairly expensive, but in my experience, all of the SIEM applications that I've evaluated or looked at cost about the same."

"Our pricing for Netsurion last year was US $52,000 per year."

"It is a bit expensive as compared to some of the other products that have come out in recent years. Expense-wise, the only downside is that it is not cheap."

"Our budget follows the calendar year. We just started a new budget year at the beginning of the month. We did budget for an increase in our threat management system selection. Therefore, we have the budget to implement and accommodate a threat management system change, including an increase for the quoted actions that we received to improve EventTracker. We are just waiting on our council to approve that budget, which might not be for a little while. Hopefully, when they do, we will be able to jump on doing something."

"You are paying for different levels, especially as far as the monitoring goes and how often you review it with the team. The other factor that figures in is how many nodes are on your network, such as clients, network equipment, servers, etc. There are some additional pieces on top of that, but it's laid out pretty simply, as far as how much you're going to pay for a node."

More Netsurion pricing and cost advice

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Top Industries

By visitors reading reviews

Comms Service Provider

13%

Manufacturing Company

10%

Computer Software Company

University

Performing Arts

16%

Manufacturing Company

Outsourcing Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	7
Large Enterprise	7

Questions from the Community

What is your experience regarding pricing and costs for Bugcrowd?

I think the pricing and licensing of Bugcrowd are expensive, but we do get good value from it, as we find vulnerabilities that we would otherwise be unaware of.

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What needs improvement with Bugcrowd?

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What is your primary use case for Bugcrowd?

I work with Bugcrowd mostly as a crowdsourcing security platform. I use Bugcrowd by putting a brief on Bugcrowd's website, and then their community of security researchers hunt for vulnerabilities ...

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Product Reports

Buyer's Guide

Managed Security Services Providers (MSSP)

December 2025

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Buyer's Guide

Netsurion

January 2026

Download Netsurion product report

Also Known As

No data available

Netsurion Managed Threat Protection, Netsurion EventTracker

Overview

By combining a vast and diverse workforce with a results-driven model, crowdsourced security programs outperform traditional methods-every time.

Bugcrowd

Netsurion offers robust SIEM capabilities enhanced by managed services, facilitating efficient threat identification and response with real-time alerts and comprehensive reporting.

Netsurion stands out for its integration of SIEM, IDS, and vulnerability management. Its real-time threat alerts and dashboards enhance user response capabilities. With centralized logging from Windows, Linux, Cisco devices, firewalls, and Active Directory, Netsurion enables effective compliance support for HIPAA and PCI standards. Managed Threat Protection with the embedded MITRE ATT&CK Framework enhances threat intelligence, while its evolving interface aims to improve user interactions. However, some users find deployment and searching challenging, pointing to areas for improvement.

What are Netsurion's key features?

SIEM Capabilities: Efficient threat identification using real-time alerts and dashboards.
Managed Services: Provides remote monitoring and advisory support.
Comprehensive Reporting: Assists in compliance and actionable insights.
MITRE ATT&CK Framework: Enhances threat intelligence and management.
Seamless Integration: Works with existing systems for streamlined operations.

What benefits should users consider in reviews?

Threat Response Tool: Rapid identification and response to security incidents.
Usability: Efforts to evolve and simplify user interactions.
Operational Efficiency: Streamlined processes through integration and managed services.
Compliance Support: Assistance with industry standards like HIPAA and PCI.

Netsurion is frequently implemented in industries requiring comprehensive security monitoring and compliance, such as healthcare and finance. It aids businesses in consolidating security efforts, offering insights into user activities and system changes, an asset for companies lacking substantial internal resources.

Netsurion

Sample Customers

Zephyr Health, Barracuda Networks, Western Union, Instructure, Aruba Networks, Pinterest, CARD.com, WINK, (ISC)2, StatusPage, WHMCS, Movember

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores

Buyer's Guide

Bugcrowd vs. Netsurion

December 2025

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