Bugcrowd vs Netsurion comparison

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Bugcrowd

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Executive SummaryUpdated on Jun 15, 2025

Bugcrowd and Netsurion compete in the cybersecurity space, each offering unique benefits. Bugcrowd is often seen as leading due to its customer satisfaction in pricing and support, while Netsurion is heralded for its comprehensive protection features.

Features: Bugcrowd offers vulnerability screening with a focus on crowd-sourced security testing, bug bounty programs, and a pen test feature for top hackers. Netsurion provides managed threat detection and response, network security, and integration with tools like MITRE ATT&CK for sophisticated threat identification.

Room for Improvement: Bugcrowd might expand its current offerings beyond its primary focus on crowd-sourcing to appeal to broader needs. The user interface could be enhanced to improve ease of navigation for less tech-savvy users. Financial transparency regarding bounty payouts could help in building more trust. Netsurion could simplify initial deployment procedures and improve integration feedback systems. It could expand real-time threat detection to cover emerging new threat vectors more quickly. Lastly, providing more customizable dashboards may enrich user experience for diverse organizational needs.

Ease of Deployment and Customer Service: Bugcrowd excels with a straightforward setup and agile customer service focusing on fast response times. Netsurion, while effective, often involves a more complex deployment due to its extensive service integration, which may pose challenges for simpler environments.

Pricing and ROI: Bugcrowd's pricing models align well with the cost-effective demands of crowd-sourced security testing, providing a high ROI by efficiently managing vulnerabilities. Netsurion requires a higher initial investment due to its comprehensive offerings but justifies this with extensive protective features, making it a valuable long-term investment for robust network security.

To learn more, read our detailed Bugcrowd vs. Netsurion Report (Updated: July 2025).

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Bugcrowd vs. Netsurion

July 2025

Helped 865,384 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Bugcrowd

Ranking in Managed Security Services Providers (MSSP)

16th

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Bug Bounty Platforms (2nd), Penetration Testing Services (3rd), Attack Surface Management (ASM) (17th)

Netsurion

Ranking in Managed Security Services Providers (MSSP)

4th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Security Information and Event Management (SIEM) (17th), SOC as a Service (3rd), Managed Detection and Response (MDR) (15th), Extended Detection and Response (XDR) (20th)

Mindshare comparison

As of August 2025, in the Managed Security Services Providers (MSSP) category, the mindshare of Bugcrowd is 1.4%, up from 0.6% compared to the previous year. The mindshare of Netsurion is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Security Services Providers (MSSP)

Featured Reviews

Faizan Nehal

dApp Auditor at Hacken

Long list of potential reports supports practical skill development

The most valuable aspect of Bugcrowd is that it provides a long list of different websites or web applications where I can report vulnerabilities. Bugcrowd ensures that if vulnerabilities are reported through their platform, payment is guaranteed. Additionally, the platform aids in transferring money directly into my bank account, making the entire process smooth. Working on Bugcrowd has made me a better security engineer since it provides a competitive environment to report successful vulnerabilities.

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John-Berry

Information Technology Manager at ProfitSolv

The SOC center monitors, hunts, and notifies us of threats around the clock

I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I would rate Bugcrowd a ten out of ten."

"Bugcrowd has programs that disclose rewards and invite researchers to new programs."

"Bugcrowd's support team is very active and supportive."

"Working on Bugcrowd has made me a better security engineer since it provides a competitive environment to report successful vulnerabilities."

"I believe Bugcrowd is highly stable."

"The most valuable aspect of Bugcrowd is that it provides a long list of different websites or web applications where I can report vulnerabilities."

"One of the features I like most about Bugcrowd is the ability to create a report in a very easy way."

"When it comes to threat detection and response, it does a very good job detecting and blocking on its own. And the SOC is a nice added value because they're doing analysis on things that aren't as obvious, on things that you can't just detect with a signature or behavior. Also, any SIEM will come with a lot of noise, so having them do a lot of the initial analysis to find out what's critical and what issues are false alarms is very good."

"The most valuable feature is that we get the events: the alerts about disk space and the security reports that we get once a day, including user lockouts and the like."

"When I looked last week, we probably averaged about 20 million log entries a day. So, we certainly can't individually manage that. Just looking at the reports, then trying to go back and find anything that was questionable, was a challenge. Therefore, the managed service has been invaluable to us in terms of being able to narrow the scope of what really needs to be looked at and bringing those things to our attention to be dealt with."

"Netsurion has its own security operations center, where it tracks information that comes across our telemetry."

"I think Netsurion scales well. We've gone from a small number of agents up to thousands. So I would imagine that it would continue to scale. I don't see any issue with that."

"They have what they call Elasticsearch which is very quick, although that's only available for the last seven days' worth of data. It used to be that, if I wanted to do a search from three days ago, it might take me 10 to 15 minutes because it had to actually unzip some archive files. So I really like that feature. It's almost instantaneous for anything within the last seven days."

"The most important feature is keeping track of when accounts are created and deleted, when permission groups are changed, and memberships are changed in groups; and overall, how many errors are occurring on the various systems that we're monitoring."

"The product satisfies our compliance, and thus, all of our auditors. All of the data that we use and store for all security events is required by our auditors to be kept in a central storage location."

More Netsurion pros

Cons

"The triaging process has slowed down compared to three years ago. It now takes more time to resolve a reported vulnerability and receive the payout."

"There is room for improvement in Bugcrowd's response time when customer input is needed for resolving tickets."

"Bugcrowd should provide more access to the reports, similar to HackerOne, allowing for full disclosure once a bug is resolved, so researchers can learn from them. They should improve the responsibility type and response time of their customer support, especially when the issue is urgent."

"There is room for improvement in Bugcrowd's response time when customer input is needed for resolving tickets. If this time could be minimized, it would be very helpful."

"Bugcrowd should provide more access to the reports, similar to HackerOne, allowing for full disclosure once a bug is resolved, so researchers can learn from them."

"The triaging process has slowed down compared to three years ago."

"I would like to see the dashboard come up more quickly."

"It would be great if they had a client for phones by which they could push a notification to us, as opposed to via email."

"Netsurion's SOC can be a bit too aggressive at times."

"Communication is always something that can be improved, but I feel that any time we've had a communication issue, it's quickly addressed when we bring those up at the monthly meetings. Usually, it's an individual that wasn't clear in the communication, it's not the process per se. You always have to be able to segregate if the process didn't work or an individual either didn't say the right thing or my people didn't understand what they were being told."

"There's always room to improve because there would be no competition if they had a perfect solution. The GUI to perform searches within the product may not be intuitive to a new user."

"Netsurion's threat detection and response aren't quite mature. I would expect a little more."

"The agents on the endpoints seem to fail quite a bit, requiring manual involvement from the local administrators. I would like to see their product be much more ad hoc and update automatically."

"I would like to see a faster response when we see things like 15,000 lockouts. I really wished that I had known that on Friday afternoon rather than waiting until I got the weekly report today. By the same token, they are looking at it from the point of view that this is a system or software malfunction. This is not a bad actor repeating the exact same password three times a second. Therefore, they can tell that this is not a bad thing. However, it's not a security event but it is an operational event for me. Knowing this sort of thing would help my team and me out more because then we would be able to clear out a lot of network traffic that we didn't know was going on. So, we would like quicker updates on non-high security events."

More Netsurion cons

Pricing and Cost Advice

Information not available

"It is a bit expensive as compared to some of the other products that have come out in recent years. Expense-wise, the only downside is that it is not cheap."

"The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value."

"We have seen time and cost savings. It prevents us from having to hire specialized people for this type of work. We would need to hire six staff members to accommodate the same service."

"When we first got the EventTracker product, we were using SIEM Simplified. At the time they didn't call it that, but it was more of a service thing. So, there was a bit more hand-holding and getting stuff set up, along with failure reports, that they did during the first one to two years. Then, we decided that the the additional money to have someone do these daily reports wasn't terribly useful, so we discontinued that service."

"The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high."

"You are paying for different levels, especially as far as the monitoring goes and how often you review it with the team. The other factor that figures in is how many nodes are on your network, such as clients, network equipment, servers, etc. There are some additional pieces on top of that, but it's laid out pretty simply, as far as how much you're going to pay for a node."

"Our budget follows the calendar year. We just started a new budget year at the beginning of the month. We did budget for an increase in our threat management system selection. Therefore, we have the budget to implement and accommodate a threat management system change, including an increase for the quoted actions that we received to improve EventTracker. We are just waiting on our council to approve that budget, which might not be for a little while. Hopefully, when they do, we will be able to jump on doing something."

"The solution is fairly expensive, but in my experience, all of the SIEM applications that I've evaluated or looked at cost about the same."

More Netsurion pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Comms Service Provider

10%

University

Manufacturing Company

Computer Software Company

25%

Performing Arts

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for Bugcrowd?

I understand the pricing, and it involves rewards of at least one thousand dollars.

What needs improvement with Bugcrowd?

The tool itself could be improved. I hope to improve next time and perform better.

What is your primary use case for Bugcrowd?

I use Bugcrowd ( /products/bugcrowd-reviews ) for finding bugs and vulnerabilities. I have been using it for two years. Besides Bugcrowd ( /products/bugcrowd-reviews ), I also use HackerOne ( /prod...

What do you like most about Netsurion Managed Threat Protection?

Expediting incident response is really great.

What is your experience regarding pricing and costs for Netsurion Managed Threat Protection?

Their pricing is high. I don't know if it's a barrier. The quality speaks to the price. The price is the price. They provide what they promise. From a purchasing perspective, I just have to come ba...

What needs improvement with Netsurion Managed Threat Protection?

There is one area that needs improvement and that is with the agents and the server that's on-site. The system requirements are very, very high. So I need a pretty powerful server to run. If they c...

More Bugcrowd Competitors

Comparisons

HackerOne vs Bugcrowd

Compared 65% of the time

Synack vs Bugcrowd

Compared 18% of the time

YesWeHack vs Bugcrowd

Compared 9% of the time

Intigriti vs Bugcrowd

Compared 5% of the time

Crowdcurity vs Bugcrowd

Compared 2% of the time

Arctic Wolf Managed Detection and Response vs Netsurion

Compared 24% of the time

Sumo Logic Security vs Netsurion

Compared 22% of the time

Devo vs Netsurion

Compared 21% of the time

Fortinet FortiSIEM vs Netsurion

Compared 18% of the time

IBM Security QRadar vs Netsurion

Compared 15% of the time

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Product Reports

Managed Security Services Providers (MSSP)

January 2025

Download Bugcrowd product report

Download Netsurion product report

August 2025

Also Known As

No data available

Netsurion Managed Threat Protection, Netsurion EventTracker

Overview

By combining a vast and diverse workforce with a results-driven model, crowdsourced security programs outperform traditional methods-every time.

Bugcrowd

Netsurion offers a comprehensive solution for centralized log management, SIEM, and managed services, ensuring continuous monitoring and security event analysis for diverse organizations, enhancing IT security and compliance.

Netsurion centralizes event management through SIEM and managed services. Organizations leverage it for vulnerability assessment and intrusion detection, integrating logs from Windows, Linux, and network devices. Its SOC provides 24/7 monitoring, ensuring compliance with PCI and audit standards. Real-time alerts and efficient log data aggregation enhance threat identification and response. Weekly reports and insights into user lockouts contribute to robust security management, beneficial for firms with constrained resources.

What are some key features of Netsurion?

SIEM Integration: Centralizes security event data for easier management.
Managed Services: Provides 24/7 SOC monitoring and support.
Real-TIme Alerts: Notifies of unusual security events promptly.
Threat Intelligence: Delivers actionable insights for proactive defense.
Seamless Platform Integration: Compatible with Office 365, firewalls, and other platforms.

How can companies benefit from using Netsurion?

Enhanced Security Management: Real-time monitoring and alerts streamline threat response.
PCI Compliance: Supports meeting audit and regulatory requirements efficiently.
Resource Optimization: Weekly reports and detailed insights aid decision-making for limited-resource organizations.
Improved Threat Detection: Consolidating logs and real-time intelligence helps in identifying threats swiftly.

Netsurion is implemented across industries like finance, healthcare, and retail, where security is crucial. These sectors require robust monitoring and compliance solutions, utilizing Netsurion's seamless integration with their existing infrastructure to manage security operations effectively, addressing both regulatory needs and threat management.

Sample Customers

Zephyr Health, Barracuda Networks, Western Union, Instructure, Aruba Networks, Pinterest, CARD.com, WINK, (ISC)2, StatusPage, WHMCS, Movember

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores