Bridgei2i BRIDGEpersona vs Cognizant AI & Analytics comparison

Grow Existing Customers:
Recommendation from BRIDGEpersona is aligned to customer needs and preferences, and finds relevance in their immediate context. Improved relevance of marketing action – product, information or service – increases cross sell conversions many fold thereby boosting customer lifetime value.

Orchestrate personalization across channels and products and services:
Using APIs, insights from BRIDGEpersona get seamlessly embedded into your marketing stack. Contextualized and personalized recommendation on product or service is available at all times on any digital or human assisted channel that the customer chooses to arrive at.

Scale Personalization across the entire customer base:
BRIDGEpersona computes recommendations for the entire customer base. It allows you to accomplish real time contextualization of marketing actions for all concurrent inbound customer visits across all channels.

Improve Marketing ROI:
Campaigns can be designed with customer at the center rather than product centric or channel centric campaigns. Targeting customers with multiple competing product offers is replaced by a single most suited offer that removes the redundancy in marketing spend. This combined with improved cross sell conversions gets more out of your marketing dollars.

Deepen Customer Engagement and lower churn:
Delivering meaningful experiences through personalized marketing action builds customer trust. Customers see value in the relationship with the bank/ FI and start relying on you for their future needs

Data created by customers through their online behavior and interactions allow companies to decode customer needs, preferences, sentiments and grievances—and to create more personalized experiences and services with AI data-driven business decisions.
Digital technologies, including analytics and AI, give your company a once-in-a-generation opportunity to perform orders of magnitude better than you ever have before. But you’ll need new business models built from analyzing your customers and business operations at every angle to really understand them.

Knowing their natural behaviors and which moments of their daily lives are most primed to be elevated by technology are key. So too is understanding the data they generate and what it might say about needs they haven’t yet revealed—the kinds of products, services and experiences they value enough to pay for, to choose you for. With the power to apply artificial intelligence and data science to business decisions via enterprise data management solutions and analytics, we help leading companies prototype, refine, validate and scale the most desirable products and delivery models to enterprise scale within weeks.