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Box vs Dropbox Business - Enterprise vs Microsoft OneDrive for Business comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Organizations using Box report efficiency in file management, reduced compliance risks, and notable returns despite some awaiting detailed calculations.
Sentiment score
6.3
Dropbox Business - Enterprise users experienced mixed ROI outcomes, valuing features and accessibility, but had cost-benefit uncertainties.
Sentiment score
1.5
Microsoft OneDrive for Business boosts productivity and financial gains by simplifying document sharing and synchronizing files across devices.
 

Customer Service

Sentiment score
5.4
Box customer service is generally praised, but users want improved response times and frontline expertise for better experiences.
Sentiment score
2.7
Dropbox Business offers responsive 24-hour support, an intuitive interface, but some users report slow responses or difficulty reaching assistance.
Sentiment score
3.0
Microsoft OneDrive for Business support experiences vary, with some satisfied users and others frustrated by responsiveness and resolution effectiveness.
Dropbox offers 24-hour support, both through chat and limited hour calls.
We provide the support ourselves and do not have any support straight from Dropbox.
For Microsoft OneDrive for Business, I would rate the support a nine.
I have not dealt with Microsoft support related to Microsoft OneDrive for Business, but I would rate their customer service in the range of seven or eight at least.
 

Scalability Issues

Sentiment score
7.9
Box offers strong scalability and performance for large organizations, but some limitations appear in enterprise-level deployments and large file handling.
Sentiment score
7.2
Dropbox Business - Enterprise is scalable, accommodating larger companies' needs with flexible storage plans and adaptable subscription levels.
Sentiment score
5.2
Microsoft OneDrive for Business is scalable, supporting thousands, with SharePoint integration, though free storage capacity could improve.
I am uncertain about its effectiveness at an enterprise level, where SharePoint might be preferred.
The solution is scalable.
Microsoft has provided the extended version of SharePoint alongside Microsoft OneDrive for Business.
It should be increased for the free version users, making it more reachable to many people.
 

Stability Issues

Sentiment score
8.0
Box is highly stable and secure, with minimal outages, though users seek improvements in upload speed.
Sentiment score
8.1
Dropbox Business - Enterprise is highly stable, with occasional syncing issues and internet-dependent performance causing minor user concerns.
Sentiment score
6.1
Microsoft OneDrive for Business is stable and secure but has minor file migration and search issues with acknowledged historical connectivity improvements.
Box was very stable and did not have any latency issues.
As a certified Microsoft product, it maintains high security standards.
On a scale from one to ten, it rates as a nine in stability.
I would rate the stability of Microsoft OneDrive for Business an eight out of ten as it has improved significantly since I started using it from the very initial days of Skydrive.
 

Room For Improvement

Box needs improved sync, search, file management, security, integration, interface, performance, permissions, API, pricing, and data recovery.
Dropbox Business Enterprise requires enhanced file sharing, security, integration, collaboration, usability, and pricing features for improved user experience.
Microsoft OneDrive for Business needs better sync, sharing, interface, file handling, tutorials, support, accessibility, and integration enhancements.
Collaborative editing was challenging if multiple people were in a document at once.
Sharing documents with other people in the same division or department and being able to work without downloading the file would be ideal.
One area of improvement would be to allow multiple users to edit a file simultaneously and see edits in real time, similar to OneDrive.
I have experience with multiple version controls, including Git, TFS (Team Foundation Server), and GitHub.
Microsoft OneDrive for Business currently lacks AI integration for management and collaboration, which is an area of interest for me.
 

Setup Cost

Box pricing is initially steep but offers excellent value, with discounts and free versions available for businesses and education.
Dropbox Business - Enterprise offers flexible subscriptions, appreciated for affordability, though some find it slightly expensive compared to alternatives.
Microsoft OneDrive for Business pricing varies by user experiences, with perceptions influenced by usage and organizational requirements.
 

Valuable Features

Box provides secure file sharing, collaboration, advanced security, and seamless Microsoft integration, making it ideal for organizations.
Dropbox Business - Enterprise excels in usability, security, scalability, and integration, supporting enterprise collaboration across devices and platforms.
Microsoft OneDrive for Business enhances collaboration and accessibility with integration, cloud storage, security, global access, and robust sharing features.
Box had a very easy-to-use search feature and a good user interface on its website, which was faster and better than SharePoint.
It also features an admin console where we can easily manage users, see which user has access to which content, and how much space they are consuming.
Another benefit is that you can share information across multiple devices, not just on one device.
Sometimes when we work on PowerPoint or large Word documents, there is a chance that the document gets rolled back to a previous version, and you lose your work.
I appreciate the feature in SharePoint where it's difficult to permanently delete a file, as you can always recover files very easily.
 

Mindshare comparison

As of October 2025, in the Content Collaboration Platforms category, the mindshare of Box is 8.1%, down from 8.6% compared to the previous year. The mindshare of Dropbox Business - Enterprise is 10.1%, up from 10.0% compared to the previous year. The mindshare of Microsoft OneDrive for Business is 9.1%, down from 12.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms Market Share Distribution
ProductMarket Share (%)
Dropbox Business - Enterprise10.1%
Microsoft OneDrive for Business9.1%
Box8.1%
Other72.7%
Content Collaboration Platforms
 

Featured Reviews

Parthasarathy Chellapillai - PeerSpot reviewer
Used for data storage and data collaboration, but its data security could be improved
If I have restricted access within an organization by keeping the data in Box, there are other applications through which I can barge into the data. If anyone wants to keep a file restricted to four people, I can access it because it's available in the cloud. I can directly access the file and pull in the data by entering the file's name. Someone from outside the organization can't access it. However, someone from within the organization who is not supposed to access the data can access it, provided it is in Box. Box is almost like a folder structure outside your system. The solution uses the cloud, and you don't need any separate storage in your system. Even if your system crashes down, the data will be saved. Overall, I rate the solution a six out of ten.
Edgar  Paez - PeerSpot reviewer
Work from anywhere and backup easily while being practical
I recommend Dropbox, yet not for all of the features it has. I am a basic user. In a personal mode, we have about 100 employees, and maybe 20 of them use Dropbox as a personal backup system. ShareFile is more secure than Dropbox. Five years ago, ShareFile was qualified as having better security control, access privilege management, and version control recovery, among many features that we were using for private documentation. Overall, I would rate Dropbox an eight out of ten.
Richard Griggs - PeerSpot reviewer
Long-term data security and automatic saving features improve efficiency with smooth setup and deployment processes
Some of the best features of Microsoft OneDrive for Business are the ability to ensure automatic saving. I've been in IT for over thirty years and have seen plenty of times when people forgot to hit file save and lost data, and having this automatically saved constantly is a very nice feature set. The synchronization capabilities of Microsoft OneDrive for Business certainly support my work as it is handy if you're concerned about people writing data on their local PCs and the laptops getting stolen or crashing, to have it sync everything up to your Microsoft OneDrive for Business account so that you're not having to worry about backing up locally. You try to make sure that people are putting things in the right folder to ensure they'll get backed up. Before using Microsoft OneDrive for Business, we were actually storing things locally and had shared folders or home folders out on the network. They made the change to Microsoft OneDrive for Business because they wanted to put it out in the cloud and get better performance, automatic backups, and all the rest of it.
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Computer Software Company
7%
Government
7%
Healthcare Company
6%
Construction Company
9%
Performing Arts
9%
Financial Services Firm
8%
Manufacturing Company
8%
Financial Services Firm
10%
Computer Software Company
10%
Manufacturing Company
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise9
Large Enterprise27
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise19
Large Enterprise31
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise8
Large Enterprise15
 

Questions from the Community

What do you like most about Box?
The solution is used for data storage and any kind of visualization.
What is your experience regarding pricing and costs for Box?
I was not involved in discussions about paying for Box, so I cannot provide specifics about pricing.
What needs improvement with Box?
Collaborative editing was challenging if multiple people were in a document at once. The installation procedure was t...
What do you like most about Dropbox?
For me, the biggest thing is version history. I can easily go back and view older versions.
What needs improvement with Dropbox?
One area of improvement would be to allow multiple users to edit a file simultaneously and see edits in real time, si...
What needs improvement with Microsoft OneDrive?
Regarding Microsoft OneDrive for Business's versioning control, sometimes there are syncing problems. Microsoft OneDr...
What is your primary use case for Microsoft OneDrive?
I have been working with Microsoft OneDrive for Business for three years; I started my job in that industry when I ca...
What is your experience regarding pricing and costs for Microsoft OneDrive?
The pricing for Microsoft OneDrive for Business would be average. If we analyze deeper or require extra storage apart...
 

Also Known As

No data available
No data available
MS OneDrive
 

Overview

 

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
Vita Coco, BCBGMAXAZRIA Group, Centric Project, Kayak, FourSquare, Asana, Huge Adversting , USA Gymnastics, Appen, Valliant, Radio Lab
Chevron, Accenture, Booz Allen Hamilton, DBS, Nestle, Lowe's, MGM Resorts, Textron, MGM Resorts
Find out what your peers are saying about Microsoft, Dropbox, Google and others in Content Collaboration Platforms. Updated: September 2025.
869,160 professionals have used our research since 2012.