

Box and SS&C Blue Prism compete in the content management and automation categories, respectively. While Box leads in user-centric design and cross-platform capabilities, SS&C Blue Prism shines with powerful automation features tailored for complex workflows.
Features: Box's standout features include secure file sharing, robust third-party integrations, and a device-agnostic platform, all enhancing productivity and security. SS&C Blue Prism offers powerful process automation, seamless integration with various systems, and effective data handling, which supports large-scale automation tasks.
Room for Improvement: Box could improve its API simplicity, enhance real-time collaborative editing, and expand integration with additional apps. Better search functionality and syncing would also be beneficial. SS&C Blue Prism might attract smaller organizations if it reduces coding requirements, offers more competitive pricing, and enhances integration with external systems to improve user accessibility.
Ease of Deployment and Customer Service: Box is often deployed on public cloud platforms, providing flexibility with generally well-rated customer service and technical support. SS&C Blue Prism is mainly installed on-premises, delivering efficient customer service, though its technical support might see room for improvement.
Pricing and ROI: Box provides various pricing options, including free and discounted versions, appealing to a wide range of users, with its ROI seen as positive due to features enhancing data protection. SS&C Blue Prism's pricing is more suitable for large organizations, offering substantial ROI through significant time savings despite a need for more flexible pricing models.
It saved a lot of money, with 50 to 60% of our cost saved, especially through automation.
I have more time to work on meaningful tasks since automation has been very helpful in automating repetitive and time-consuming tasks.
Typically once you do, they are able to provide assistance on whatever you need.
Our team manages security and compliance by storing data for five years, archiving logs older than seven days while maintaining backups, and implementing strict logging practices.
They provide very detailed responses that enable us to handle any issues effectively.
The response times were slow to turn around.
Box - Intelligent Content Management plans have unlimited data, which is great.
I am uncertain about its effectiveness at an enterprise level, where SharePoint might be preferred.
It is scalable from the solution perspective.
Box was very stable and did not have any latency issues.
I found it to be high on stability, and I would rate it at nine.
The solution is generally stable, though we have faced issues with increased transaction loads causing latency and occasional hang-ups.
If Box had an AI feature to summarize and identify documents based on their contents, it would significantly enhance usability.
If the cloud solution provider that you use is not well developed, the platform will have challenges in terms of access to data and storing the content.
Additional customization with the automation workflows that Box - Intelligent Content Management offers would be helpful.
It was not developed in a consumption-based manner, however, rather in a fixed-price licensing model that did not account for volumes.
I found the pricing reasonable because when I was working for an IBM partner, Box was free for us.
Box - Intelligent Content Management has fairly good pricing for licenses, especially if you do an annual plan.
The pricing model was not modern, as it wasn't designed on a consumption basis or as a service basis.
The licensing cost can be a bit expensive compared to its competitors.
Overall, my experience with pricing, setup cost, and licensing is that for large organizations and medium organizations, it is very cost-effective.
It enhances the security of our documents, files, and content.
Box had a very easy-to-use search feature and a good user interface on its website, which was faster and better than SharePoint.
We are able to see when people interact or change files or if something was deleted, and we can go through and review that audit trail.
The control room feature, which allows me to run and monitor the automation, is to be the most useful.
| Product | Mindshare (%) |
|---|---|
| SS&C Blue Prism | 3.0% |
| Box | 5.4% |
| Other | 91.6% |


| Company Size | Count |
|---|---|
| Small Business | 19 |
| Midsize Enterprise | 10 |
| Large Enterprise | 32 |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Large Enterprise | 8 |
Box offers seamless integration with third-party apps, strong collaboration tools, and secure content distribution to enhance productivity across devices.
Box is a powerful platform for file storage and collaboration, known for its security, ease of use, and advanced integration options. Supporting seamless synchronization and real-time editing, Box facilitates effective teamwork and secure sharing of content both internally and externally. Though it faces challenges such as folder-level security and collaboration speed, Box remains a preferred choice for enterprises seeking efficient document management and secure file transfers. Its robust feature set, including metadata management and customizable permissions, supports remote work and facilitates easy access to stored documents and workflows.
What are the key features of Box?
Why do users appreciate using Box?
In industries like finance, healthcare, and legal, Box is employed for secure document storage and sharing, ensuring compliance with regulatory requirements. Teams leverage its features for secure project collaboration, e-signatures, and handling large files, making it invaluable in sectors requiring strict data management protocols.
SS&C Blue Prism, renowned for its language capabilities and workflow design, supports detailed automation building, enhancing productivity. Despite some challenges like cost and limited integration, it offers substantial potential in automating diverse processes.
SS&C Blue Prism offers strong capabilities in document reading and a straightforward workflow design, making it accessible with basic BPM knowledge. Detailed automation design in the studio and effective monitoring in the control room are notable features. While facing higher costs and a steeper learning curve, it supports process mining and generative AI initiatives, crucial for industries aiming at transformation and activation services. Limited external system integration and lack of agile delivery encourage a strategic approach in its deployment.
What are the key features?
What ROI should users expect?
SS&C Blue Prism finds its application across industries. In service industries, it automates repetitive tasks while supporting migration projects. Within the insurance sector, it helps automate claims handling and pricing by integrating data efficiently. Companies use it when transitioning processes, such as upgrading systems from older versions to new applications.
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