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Bonita BPM vs CA Process Automation comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 7, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bonita BPM
Ranking in Process Automation
29th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
27
Ranking in other categories
Business Process Design (16th), Business Process Management (BPM) (26th)
CA Process Automation
Ranking in Process Automation
37th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Process Automation category, the mindshare of Bonita BPM is 2.0%, down from 3.9% compared to the previous year. The mindshare of CA Process Automation is 1.0%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation Mindshare Distribution
ProductMindshare (%)
Bonita2.0%
CA Process Automation1.0%
Other97.0%
Process Automation
 

Featured Reviews

Mohamed Guermazi - PeerSpot reviewer
Technical Director / Project Manager at I-way
The user interface is easy to use, and the product performs well, but the dashboard and the monitoring features are limited
We use the product to design workflows. We model and install them on the server. We use the Community edition The modeling features are easy. The performance of the tool is good. The user interface is easy to use. I have used the product for complex processes and sub-processes successfully. The…
SJ
Automation Solutions Developer at HCL Technologies
Added value to the delivery of services and the customer experience
We design end-to-end automation solutions for repetitive tasks performed by IT support teams This tool is used in my organization for automating IT infrastructure related incidents or service requests.  Built-in operators available for most integrations. Easy to manage. Attended/unattended…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our lead generation system involves both automated and human tasks. By centralizing the workflow to our internal Bonita BPM system, we have improved the conversion rate (leads to customers) and lowered the number of leads dropped."
"The user interface is better than all of the open-source BPMs that I have tried."
"Its user-friendliness, along with the availability of comprehensive and clear documentation on the website is the most valuable."
"The Connector implementation is a great addition to an out-of-box solution providing robust features for the developer to build hassle-free integrations."
"Of the three BPM vendors I evaluated, Bonita was the best in creating forms, ease of customization of forms, and versatility of supported platforms, and it is the only BPM platform that I've seen so far that allows for versioning of artifacts."
"Bonita BPM is simple and fast; it is very easy to install and use."
"It is more than helpful, it is worth the effort of learning to better our company."
"Development of forms and flows."
"The benefits are the efficiency we achieve with such a product, as we could automate processes which were done in the past by humans, speeding up the reaction by 10 times and saving us a lot of money."
"They were good, they helped us a lot from the beginning, from installation through the whole process, and not just their support, but also their professional services are top notch."
"We took our server provisioning process from about 30 days to about 4 days on the first iteration of implementation."
"It is easy to debug and troubleshoot."
"Before implementing this product, our Problem and Change Management Processes were very poor, but nowadays, thanks to CA Process Automation (PAM), we no longer have this problem, as we now have all of the processes' rules placed inside of it."
"PAM has the ability to integrate and build solutions that work well in CA's suite of service management products and those that are outside of service management."
"If you’re planning or looking for an application able to create process automation, stop looking."
"This tool is used in my organization for automating IT infrastructure related incidents or service requests."
 

Cons

"It would be nice to have a wizard to help walk through the development process and create a backbone."
"The dashboard has limited features."
"At times Bonita BPM Studio crashes, intermittently."
"It is missing some important features that other products have."
"Installation could be made easier. I would like to see more automated processes."
"The community edition has limited module functionality. If they could release some of the functionality that's available in the enterprise edition that would be helpful to those learning to use the solution."
"The initial setup is not easy compared to other products."
"The price is good, but I do not like the process instance annual quantity pricing base used today."
"A lot of times they don't get resolved, but I'm okay with those kind of responses sometimes."
"It needs auto-triggering of workflows based on machine learning (ML) and artificial intelligence (AI)."
"OCR capability should be added as a feature."
"Better reporting, because we have to true up our licenses every three months because we license on running concurrent processes, so we have to provide a report to CA every three months using their tool -- which never works."
"The solution engine is in Java. Regardless of developments, the solution will always be limited to what Java offers."
"CA offers minimal public information pertaining to the performance drain the usage of some objects and operators introduce to processing."
"Make some of the features more open source that way developers can have more flexibility."
"Although it's drag-and-drop, there's a little bit of a learning curve to use it correctly."
 

Pricing and Cost Advice

"The price of the solution is reasonable."
"The Community Edition comes free of charge."
"The product is not cheaper, not costlier; it is reasonable. Bonita’s license is very flexible, with options to meet the needs of different customers and clients. Previously, it was less flexible, but now, many different licensing options are available."
"have installed the image of Bonita BPM on Amazon AWS and there is just one option to use and pay for."
"The product's pricing is acceptable. Pricing is yearly."
"The price is fair for what we are using the solution for."
"Price to service ratio with Bonita BPM is good."
"I am using the free version of Bonita."
"It has provided ROI by auto resolving incidents or requests in the ITSM queue, improved MTTR and SLA adherence, and added value to the delivery of services and the customer experience."
"There are a lot of automation savings from any process which is repeatable."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
10%
Government
8%
Manufacturing Company
7%
Outsourcing Company
18%
Manufacturing Company
17%
Construction Company
14%
Financial Services Firm
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise4
Large Enterprise11
By reviewers
Company SizeCount
Small Business2
Large Enterprise10
 

Questions from the Community

How does Bonita compare with Camunda Platform?
One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With Bonita, you can build the entire mechanism using the GUI, it’s that simple. You c...
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Also Known As

Bonita BPM
CA IT Process Automation Manager
 

Overview

 

Sample Customers

Ofelia, the company formerly named Bonitasoft, was founded in 2009 and serves more than 130 organisations across 40 countries. It has two products, Ofelia Agentic and Bonita BPM. Bonita BPM is available in an open source community edition and in a commercial subscription edition.
Unum, HCL Technologies, Logicalis
Find out what your peers are saying about Bonita BPM vs. CA Process Automation and other solutions. Updated: September 2026.
916,117 professionals have used our research since 2012.