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BMC TrueSight vs ManageEngine Applications Manager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight
Ranking in Application Performance Monitoring (APM) and Observability
30th
Ranking in Cloud Monitoring Software
26th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
Event Monitoring (7th), IT Infrastructure Monitoring (24th), AIOps (16th)
ManageEngine Applications M...
Ranking in Application Performance Monitoring (APM) and Observability
49th
Ranking in Cloud Monitoring Software
33rd
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of BMC TrueSight is 1.7%, up from 0.9% compared to the previous year. The mindshare of ManageEngine Applications Manager is 0.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
BMC TrueSight1.7%
ManageEngine Applications Manager0.8%
Other97.5%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Has improved monitoring efficiency and supports fast issue resolution through responsive support and reliable automation
I work with BMC TrueSight and have been using it for eight-plus years BMC TrueSight brought a positive impact and benefits to our organization. The customization part is one of the advantages of the product, along with the monitoring capabilities. Automated root cause analysis and predictive…
SN
Senior System Engineer at Qatar Petroleum
Managing application health has become simpler but new monitoring features still need faster delivery
I use application discovery and dependency mapping. It helps with managing application health What I like about ManageEngine Applications Manager is the ease of use and ease of deployment. I cannot remember anything specific for future updates of the product. The new features take a lot of time…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The Event Management is outstanding; still is the most interesting part of the product."
"I haven't seen a use case scenario with a customer that we couldn't actually solve the problem for, so it's really good."
"The initial setup of BMC TrueSight Operations Management was easy."
"It is breadth. It covers so many different technologies which can roll up into a single console."
"The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down."
"Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated."
"The ability to pull hosts together to show what processes are running, so it can be used for change management."
"The noise reduction for ticketing works much better than we have seen in a lot of other companies."
"Its price and the flexibility to deploy are the most valuable. Flexibility is very important, and you can scale from very basic to more complex. This solution is a part of a complete suite of management tools. So, it can be integrated with other solutions for monitoring networks, which is very important. You can expand it or interconnect it with many other tools, which is a powerful feature. We have a very good and long relationship with ManageEngine support guys. They provide very good support for us."
"I found Application Manager better than other products, including Solarwinds, because there are so manys option in Application Manager that makes it unique, such as supporting all servers, networks, cloud systems etc."
"ITSM is a valuable feature, it complies with the requirements in Pakistan."
"The anomaly detection feature helps with maintaining the system's health. It is regarding our IT incident center."
"We do not have pricing constraints as an organization, because we do have reservations about ManageEngine being functionally scalable."
"For a small organization, I think ManageEngine is pretty nice, I think it's enough."
"The features on the dashboard of ManageEngine Application Manager are much better than these other solutions, and I found that those solutions can be quite costly in comparison."
"The feature that I have found most valuable in ManageEngine Applications Manager is its dashboard."
 

Cons

"Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I"
"It's a far more complex technology than I perceived at the beginning to deploy."
"One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy."
"On Windows we went to application HA and, quite honestly, it was terrible."
"I would like to see a little more out-of-the-box event correlation and expanded AIOps type capabilities. Where you can train your artificial intelligence operations to be able to memorize an issue once you encounter one scenario, so if you encounter that same problem, you can get to the root cause very quickly."
"The solution could improve its price."
"We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved."
"Reporting would be an area for improvement in TrueSight."
"An area for improvement in ManageEngine Applications Manager is artificial intelligence. If AI is integrated into the solution, it'll be a piece of cake. Currently, it's all configured manually."
"The integration process with third party tools poses some challenges; enhancing the robustness of these integrations could greatly improve overall functionality and user experience."
"Even with the top-notch dashboard, it could be made stronger in order to have an additional plug-in for analytics."
"They can improve the post-processing of the data. AppDynamics has more powerful tools for post-processing or analytics. It has some limitations in more complex environments, but because we are free to use different solutions, we try to find what is best for the customers or the problem we are trying to solve."
"I would say that the implementation of ManageEngine Applications Manager is too detailed. You need some training to effectually use it."
"I would like the solution to improve the ability to track services."
"One area of improvement is the dashboard should be more readable and available."
"The agent often crashes when there is too much load on the application side. If a sudden storm of data comes in, the agent crashes down most of the time."
 

Pricing and Cost Advice

"Consider scalability very carefully: how much you want to monitor and what components are very important. Then, depending on these two things, filter out unwanted metrics or attributes. If you do a good job at filtering the data, then your licensing costs will be manageable."
"Though I have no clue about the tool's actual price, I know that it is astronomical."
"We did a five-year, multimillion dollar deal."
"Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for."
"Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30..."
"The cost depends on the usage."
"The solution is based on endpoints and knowledge models which can be costly."
"It is a relatively inexpensive solution."
"The annual licensing depends on the number of monitors you have connected. Once you get to two hundred monitors you can see the price reflect."
"ManageEngine Applications Manager has reasonable pricing. It's more affordable than other solutions in the market. My company has an instance-based license for ManageEngine Applications Manager. You can purchase a yearly subscription or a perpetual license. The standard license covers most features, but you can still have some paid add-ons."
"The cost of this solution is not too bad, although it could be cheaper considering what you're getting for the price."
"Price-wise, it is a cheap tool...The solution's licensing model is subscription-based, in which yearly payments are to be made."
"It is a cost-effective solution."
"The solution is noted for its cost-effectiveness, a crucial consideration for potential users."
"The licensing costs for ManageEngine Applications Manager are around $1,200 per year. For additional monitors, you have to pay extra."
"Its price is good."
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Outsourcing Company
11%
Construction Company
10%
Comms Service Provider
9%
Outsourcing Company
13%
Construction Company
12%
Manufacturing Company
10%
Comms Service Provider
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise6
Large Enterprise24
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise4
Large Enterprise10
 

Questions from the Community

What needs improvement with BMC TrueSight Operations Management?
There are some complexities with deployment that could be improved in BMC TrueSight.
What is your primary use case for BMC TrueSight Operations Management?
I work with BMC TrueSight and have been using it for eight-plus years.
What is your experience regarding pricing and costs for ManageEngine Applications Manager?
I am satisfied with the licensing cost for ManageEngine Applications Manager.
What needs improvement with ManageEngine Applications Manager?
The new features take a lot of time to be implemented, and that could be improved about ManageEngine Applications Manager. If I were requesting a new feature that is not existing, making it availab...
What is your primary use case for ManageEngine Applications Manager?
I use application discovery and dependency mapping. It helps with managing application health.
 

Also Known As

ProactiveNet, TrueSight Operations Management
Applications Manager
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Certis Europe, Financial Domain, SaaS Office Suite, On Demand TV, Parliament's IT Systems, Sastra Technologies, UniServity
Find out what your peers are saying about BMC TrueSight vs. ManageEngine Applications Manager and other solutions. Updated: October 2026.
921,148 professionals have used our research since 2012.