BMC TrueSight and Elastic Observability are key players in the IT operations management domain. BMC TrueSight appears to have an upper hand due to its strong integration capabilities, while Elastic Observability is noted for its cost-effectiveness.
Features: BMC TrueSight is a comprehensive solution with integrated platforms and robust event management capabilities. It provides extensive monitoring with Knowledge Modules for visibility into hardware, OS, applications, and cloud resources. Elastic Observability offers centralized logging, strong log analytics, and flexible data visualization with robust search capabilities, making it valuable in diverse IT landscapes.
Room for Improvement: BMC TrueSight needs more intuitive deployment and reduced Knowledge Module size. Its reporting capabilities also require enhancement. Elastic Observability could improve by enhancing visualization features and APM capabilities. The complexity of setting up monitoring infrastructure is another challenge for Elastic.
Ease of Deployment and Customer Service: BMC TrueSight's deployment is complex and resource-intensive, primarily being on-premises. Customer service quality varies but aims for supportive relationships. Elastic Observability offers versatile deployment options, including cloud solutions, though customer service consistency requires improvement.
Pricing and ROI: BMC TrueSight's pricing is high but justifiable for large-scale deployments. Its enterprise model is complex but valued. Elastic Observability is praised for affordability, benefiting from an open-source model. Pricing competitiveness for small-scale implementations could improve, though initial cost-effectiveness is a strong point.
Elastic Observability seems to have a good scale-out capability.
What is not scalable for us is not on Elastic's side.
It is very stable, and I would rate it ten out of ten based on my interaction with it.
Elastic Observability is really stable.
For instance, if you have many error logs and want to create a rule with a custom query, such as triggering an alert for five errors in the last hour, all you need to do is open the AI bot, type this question, and it generates an Elastic query for you to use in your alert rules.
It lacked some capabilities when handling on-prem devices, like network observability, package flow analysis, and device performance data on the infrastructure side.
One example is the inability to monitor very old databases with the newest version.
Observability is actually cheaper compared to logs because you're not indexing huge blobs of text and trying to parse those.
Elastic Observability is cost-efficient and provides all features in the enterprise license without asset-based licensing.
The license is reasonably priced, however, the VMs where we host the solution are extremely expensive, making the overall cost in the public cloud high.
the most valued feature of Elastic is its log analytics capabilities.
The most valuable feature is the integrated platform that allows customers to start from observability and expand into other areas like security, EDR solutions, etc.
Every integration, whether for Windows or Linux or even Palo Alto or Fortinet, installs the out-of-the-box dashboards along with it, making it easy to parse incoming data meaningfully and immediately start viewing dashboards to see what's happening in the platform.
| Product | Market Share (%) |
|---|---|
| Elastic Observability | 3.9% |
| BMC TrueSight Operations Management | 0.7% |
| Other | 95.4% |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 6 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 4 |
| Large Enterprise | 15 |
BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.
BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.
What are BMC TrueSight's key features?BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.
Elastic Observability offers a comprehensive suite for log analytics, application performance monitoring, and machine learning. It integrates seamlessly with platforms like Teams and Slack, enhancing data visualization and scalability for real-time insights.
Elastic Observability is designed to support production environments with features like logging, data collection, and infrastructure tracking. Centralized logging and powerful search functionalities make incident response and performance tracking efficient. Elastic APM and Kibana facilitate detailed data visualization, promoting rapid troubleshooting and effective system performance analysis. Integrated services and extensive connectivity options enhance its role in business and technical decision-making by providing actionable data insights.
What are the most important features of Elastic Observability?Elastic Observability is employed across industries for critical operations, such as in finance for transaction monitoring, in healthcare for secure data management, and in technology for optimizing application performance. Its data-driven approach aids efficient event tracing, supporting diverse industry requirements.
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