BMC TrueSight Operations Management and SolarWinds Pingdom are two products designed for performance monitoring and IT operations management. Users generally prefer the pricing and support of BMC TrueSight Operations Management, but SolarWinds Pingdom is favored for its superior features, offering better value for the price.
What features are offered by BMC TrueSight Operations Management in comparison to SolarWinds Pingdom?BMC TrueSight Operations Management stands out for its comprehensive monitoring capabilities, providing detailed insights into infrastructure performance, robust analytics for predictive issue resolution, and extensive customization options. SolarWinds Pingdom offers easy-to-use monitoring tools, focused website uptime and response time monitoring, and real-time alerts for quick issue resolution.
What areas of improvement can be found in BMC TrueSight Operations Management in comparison to SolarWinds Pingdom?BMC TrueSight Operations Management users highlight its complexity, steep learning curve, and high maintenance requirements as areas needing improvement. SolarWinds Pingdom users suggest enhancements in alerting mechanisms, more integration options with other tools, and improvements in the mobile app functionality.
How is the ease of deployment and customer service of BMC TrueSight Operations Management in comparison to SolarWinds Pingdom?BMC TrueSight Operations Management deployment is more complex and time-consuming, requiring significant configuration. Customer service is rated as responsive and helpful but often needed due to deployment challenges. SolarWinds Pingdom has a straightforward deployment process and effective customer support, leading to a seamless user experience.
What setup costs and ROI can be seen with BMC TrueSight Operations Management in comparison to SolarWinds Pingdom?BMC TrueSight Operations Management is perceived as having higher initial setup costs but delivers a strong ROI through comprehensive monitoring capabilities. SolarWinds Pingdom offers competitive pricing with quicker returns on investment due to its specialized and efficient monitoring features. Users find Pingdom's balance of cost and functionality favorable, whereas TrueSight's value is tied to its extensive capabilities.
BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.
BMC TrueSight Operations Management Features
BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:
BMC TrueSight Operations Management Benefits
Some of the benefits of using BMC TrueSight Operations Management include:
Reviews from Real Users
Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.
Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”
An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”
SolarWinds® Pingdom® is a powerful and affordable SaaS-based web app performance monitoring solution. It’s one product providing comprehensive web app performance and user experience monitoring consisting of four major capabilities:
1. Uptime monitoring for webpages and other critical components like APIs, CDNs, DNS, networks, email, and more.
2. Page speed performance monitoring and page rankings.
3. Synthetic transaction monitoring from the simplest to the most complex transactions.
4. Real user monitoring (RUM), enabling a deeper and wider understanding of the user’s digital experience, and web application availability and performance.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
