BMC TrueSight Operations Management vs OPS/MVS Automation Intelligence comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

BMC TrueSight Operations Ma...
Ranking in Event Monitoring
1st
Average Rating
8.2
Number of Reviews
50
Ranking in other categories
Application Performance Monitoring (APM) and Observability (18th), IT Infrastructure Monitoring (22nd), Cloud Monitoring Software (18th), AIOps (9th)
OPS/MVS Automation Intellig...
Ranking in Event Monitoring
14th
Average Rating
9.4
Number of Reviews
27
Ranking in other categories
Mainframe Management (6th)
 

Mindshare comparison

As of July 2024, in the Event Monitoring category, the mindshare of BMC TrueSight Operations Management is 7.0%, down from 18.2% compared to the previous year. The mindshare of OPS/MVS Automation Intelligence is 2.7%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Event Monitoring
Unique Categories:
Application Performance Monitoring (APM) and Observability
0.7%
IT Infrastructure Monitoring
0.5%
Mainframe Management
3.1%
 

Featured Reviews

Prajakta Solanke - PeerSpot reviewer
Jan 16, 2023
It improves VM load and has good documentation with easy-to-follow steps on how to set it up, but it has room for improvement in terms of scalability and stability
The stability of BMC TrueSight Operations Management needs improvement. At the moment, that area is pathetic. My organization's infrastructure is vast and implemented based on BMC recommendations, but the solution needs to be optimized for large-capacity infrastructure. Though BMC has released some USPs on how and what to monitor, what and what not to alert, and has good specifications, my organization hasn't been happy with BMC TrueSight Operations Management stability. BMC has not been making improvisations on the stability that have made me happy as a customer. I want better reporting capability in the next release of the solution. BMC TrueSight Operations Management, in terms of UI, could be more user-friendly, so this is another improvement I want to see in its next release. I have used other tools which were convenient to use compared to BMC TrueSight Operations Management. I found other solutions, such as AppDynamics and SolarWinds DPA, better than BMC TrueSight Operations Management regarding cases and features.
it_user351621 - PeerSpot reviewer
Nov 20, 2015
The ability to use command rules is great when our operators have repetitive tasks, but we'd like to automate off of different highlighted messages without actually knowing what the message is.
We used to us an IBM product, but OPS/MVS has a lot more flexibility in what we can do with it. We're able to do a lot more ad hoc-type things. We can set up for different events, or do out-paging for a mainframe interface, or issue MVS commands. It's flexible enough for us to use it when needed…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it."
"The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down."
"We're using native monitoring capabilities for all our server hardware, for visibility for applications, for URLs, for webpage response and accuracy, and for monitoring network throughput in a lot of particular instances. We're using lightweight protocols for pinging, for DNS, for LDAP."
"The ability of this platform to monitor the very diverse assets that we maintain around the world is its most valuable feature... We support a vast array of manufacturers' equipment, like HP, IBM, Cisco, Dell, EMC, Hitachi... We can do it all with [this] one [solution]."
"It is a stable solution."
"It is a very stable product."
"I believe that the ease of use and UI is great"
"The tool is flexible enough to be customized based on customer requirements."
"It allows us to respond faster to issues. If there are issues that come out, we're able to capture a message and alert somebody about it."
"​It is an easy product to use and it is stable."
"I can and interrupt what's going on, bring a job down if I need to, and bring it back up."
"The performance of it is beyond exceptional. It is probably one of the best products that I have ever worked with. It is easy to use, comprehensive, and can perform almost any task you need it to."
"It's very secure, because it's a legacy application."
"​The service has been wonderful. I like the people that I have had to deal with. The process is very straightforward. I call or use the website."
"If something breaks and it goes down when it's not supposed to, automation brings it right back up."
"It alerts the operators when it is time to repair the communications and the IPLs."
 

Cons

"The stability of BMC TrueSight Operations Management needs improvement. My organization's infrastructure is vast and implemented based on BMC recommendations, but the solution needs to be optimized for large-capacity infrastructure."
"I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier."
"The product must provide more AI capabilities."
"In our company, we faced some issues with the solution’s application endpoint, IP, and the physical location of the transactions."
"The solution is a little obsolete."
"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."
"I would like to see a little more out-of-the-box event correlation and expanded AIOps type capabilities. Where you can train your artificial intelligence operations to be able to memorize an issue once you encounter one scenario, so if you encounter that same problem, you can get to the root cause very quickly."
"BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization."
"Performing a stop/restart of OPS/MVS could be a little smoother. Without special coding, some undesired tasks will be started and some necessary tasks will be stopped if we have to bounce OPS/MVS during the day."
"​It’s a complex product. The initial installation is easy, but implementing various functions is a constant process.​"
"The interfaces to USS, CA UIM could be better. CA Common Services interfaces - namely Zdata Mover, Zmessage Service, Zdatacolletcor - are poorly documented."
"Because of its age, it's a little bit difficult to modernize some of the integrations and some of the functions."
"The further expansion of the mainframe teamcenter interface. Also, the web services support is something that I am looking into."
"The reason sometimes it is not stable, we do not have the expertise to write the script.​"
"It definitely needs more web-based interface, to be more mobile-open. More APIs, more open source to it."
"The GUI interface could be improved, but that is coming. They are working on that."
 

Pricing and Cost Advice

"Consider scalability very carefully: how much you want to monitor and what components are very important. Then, depending on these two things, filter out unwanted metrics or attributes. If you do a good job at filtering the data, then your licensing costs will be manageable."
"The solution is based on endpoints and knowledge models which can be costly."
"They have changed the licensing fees."
"The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model."
"There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half."
"Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30..."
"It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product."
"Other products are more expensive than BMC TrueSight."
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Computer Software Company
13%
Government
8%
Manufacturing Company
7%
Financial Services Firm
29%
Logistics Company
14%
Manufacturing Company
12%
Computer Software Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What is your experience regarding pricing and costs for BMC TrueSight Operations Management?
Though I have no clue about the tool's actual price, I know that it is astronomical.
What needs improvement with BMC TrueSight Operations Management?
Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...
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Also Known As

ProactiveNet, TrueSight Operations Management
CA OPS MVS Event Management and Automation, CA OPS/MVS Event Management and Automation, Unicenter CA-OPS/MVS Event Management and Automation
 

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Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Tieto
Find out what your peers are saying about BMC TrueSight Operations Management vs. OPS/MVS Automation Intelligence and other solutions. Updated: July 2024.
793,295 professionals have used our research since 2012.