BMC TrueSight vs OPS/MVS Automation Intelligence comparison

BMC and Broadcom are both solutions in the Event Monitoring category. BMC is ranked #7 with an average rating of 7.5, while Broadcom is ranked #13. BMC holds a 8.0% mindshare in EM, compared to Broadcom’s 3.4% mindshare. Additionally, 86% of BMC users are willing to recommend the solution, compared to 96% of Broadcom users who would recommend it.

BMC TrueSight

Read 50 BMC TrueSight reviews

3,212 Views
867 Comparison Views

86% willing to recommend

OPS/MVS Automation Intellig...

Read 27 OPS/MVS Automation Intelligence reviews

527 Views
290 Comparison Views

96% willing to recommend

BMC TrueSight

OPS/MVS Automation Intellig...

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Executive SummaryUpdated on Sep 3, 2025

BMC TrueSight and OPS/MVS Automation Intelligence are competing in the IT operations management space. OPS/MVS Automation Intelligence holds an advantage with a more comprehensive feature set.

Features: BMC TrueSight offers strong event management, predictive analytics, and performance monitoring. OPS/MVS Automation Intelligence provides advanced automation, mainframe integration, and AI-driven insights to effectively manage complex IT environments.

Room for Improvement: BMC TrueSight could enhance its AI capabilities and improve integration with legacy systems. It might also need to streamline its event management further. OPS/MVS Automation Intelligence may benefit from reducing its complexity for new users, improving its synthetic monitoring capabilities, and expanding its cross-platform support.

Ease of Deployment and Customer Service: BMC TrueSight is noted for flexible deployment and reliable support. OPS/MVS Automation Intelligence offers exceptional support and customer service, benefiting users in deployment and ongoing management.

Pricing and ROI: BMC TrueSight is cost-effective with a scalable platform and lower setup costs, delivering solid ROI. OPS/MVS Automation Intelligence, despite higher initial costs, offers long-term benefits and efficiencies through its advanced features, making its value often justify the expense.

To learn more, read our detailed BMC TrueSight vs. OPS/MVS Automation Intelligence Report (Updated: September 2025).

Buyer's Guide

BMC TrueSight vs. OPS/MVS Automation Intelligence

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC TrueSight

Ranking in Event Monitoring

7th

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (34th), IT Infrastructure Monitoring (40th), Cloud Monitoring Software (28th), AIOps (5th)

OPS/MVS Automation Intellig...

Ranking in Event Monitoring

13th

Average Rating

9.4

Reviews Sentiment

8.3

Number of Reviews

Ranking in other categories

Mainframe Management (7th)

Mindshare comparison

As of September 2025, in the Event Monitoring category, the mindshare of BMC TrueSight is 8.0%, down from 14.5% compared to the previous year. The mindshare of OPS/MVS Automation Intelligence is 3.4%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Event Monitoring Market Share Distribution
Product	Market Share (%)
BMC TrueSight Operations Management	8.0%
OPS/MVS Automation Intelligence	3.4%
Other	88.6%

Event Monitoring

Featured Reviews

Ayobanji Iluyomade

IT Service Performance Manager at MTN

The solution is stable and can be used for monitoring and managing events, but it does not provide application or service monitoring features

We are moving from basic monitoring to AIOps, where we can do things like self-healing. We also want to create dashboards for IT and business users to show the status of their services. We have done a couple of demos. I recommend the solution to others. Overall, I rate the product a seven out of ten.

Read full review

Greg Payne

Sr. Analyst/Technology Infrastructure at a energy/utilities company with 1,001-5,000 employees

It automates responses, preventing issues from becoming more severe

I just installed version 12.3, which actually already has a number of new features. It's going to make it easier for some of our new users. I'm old-school, I learned it the old way. I actually want to go back and implement it and start doing things the new way. As I need to train people, it's going to make it easier for them and make the learning curve much shorter. The new release addressed some shortcomings of the product. It was old-school. The learning curve was a little bit long in the beginning, but it's really come a long way.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It allows our operations team to have one single application to reference when investigating issues in our environment."

"Its event management capabilities are very open and flexible. I haven't seen a use case scenario with a customer that we couldn't actually solve the problem for, so it's really good. There are some interesting things that happen in an enterprise network (things that people don't normally expect), and the event management product is very flexible. You can solve problems as far as your imagination can go with it."

"What I like best about BMC TrueSight Operations Management is that it allows you to do granular monitoring and improves VM load."

"TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great."

"It is a very stable product."

"The fact that they have a very integrated relationship with Sentry Software, the Knowledge Module, is valuable... The richest feature for us is the number of Knowledge Modules that we can load into the product to add breadth of service to the customer. It enables us to move up the operational stack from hardware, to operating system, to application, and to cloud... That enables us to provide one pane of glass over all those layers - hardware, OS, app, and cloud."

"The most valuable features of BMC TrueSight Operations Management are the blackouts and event management."

"The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances."

More BMC TrueSight pros

"It allows us to respond faster to issues. If there are issues that come out, we're able to capture a message and alert somebody about it."

"I do not have to keep recordings. It is there and is proactive. It helps the operators, human editors, and me."

"The documentation is simple, easy to follow, and use. A limited, first-time systems programmer can do it, in that it is out-of-the-box almost functional."

"It's a very stable product. I very much like the SSM stuff in it. The rules engine, it's awesome."

"It's very secure, because it's a legacy application."

"Their technical support is incredible, immediately responsive, and even if it is not updated to Level 2 support sometimes, they chip in providing more detailed answers and options to fix the problem."

"The follow-up surprised me. Making sure that I am happy with what I have gone to them on. They will call after I have made changes and verify that I am happy with the changes that I did have to make. If it did not fix the complete problem, they go back over it until I am satisfied."

"OPS/REXX is valuable because it allows us almost unlimited flexibility in automating our system."

More OPS/MVS Automation Intelligence pros

Cons

"I would like to see a little more out-of-the-box event correlation and expanded AIOps type capabilities. Where you can train your artificial intelligence operations to be able to memorize an issue once you encounter one scenario, so if you encounter that same problem, you can get to the root cause very quickly."

"The solution is a little obsolete."

"We were somewhat limited in TrueSight due to some of the RBAC controls not quite being what we wanted as far as delegating out administrative privileges for implementation. But because we were able to turn requests around pretty well, that burden wasn't too heavy."

"The UI for the end users could be improved and more flexible than it is now."

"One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy."

"The dashboards are not good. We have a limited dashboard, and if we want better dashboards, we need to use other solutions like Grafana because the TrueSight dashboards are not good."

"The stability of BMC TrueSight Operations Management needs improvement. My organization's infrastructure is vast and implemented based on BMC recommendations, but the solution needs to be optimized for large-capacity infrastructure."

"BMC TrueSight Operations Management could use some enhancements in the application visibility tools."

More BMC TrueSight cons

"The interfaces to USS, CA UIM could be better. CA Common Services interfaces - namely Zdata Mover, Zmessage Service, Zdatacolletcor - are poorly documented."

"It definitely needs more web-based interface, to be more mobile-open. More APIs, more open source to it."

"Some of the command sequences are too long."

"It’s a complex product. The initial installation is easy, but implementing various functions is a constant process."

"Scalability is zero. It cannot be scaled because of its age."

"Because of its age, it's a little bit difficult to modernize some of the integrations and some of the functions."

"One thing that comes to mind is the MQ interface. The last time we tried to use it, it seemed a little clunky."

"Performing a stop/restart of OPS/MVS could be a little smoother. Without special coding, some undesired tasks will be started and some necessary tasks will be stopped if we have to bounce OPS/MVS during the day."

More OPS/MVS Automation Intelligence cons

Pricing and Cost Advice

"They have changed the licensing fees."

"The cost depends on the usage."

"The only possible additional cost that I can mention, that you might not be aware of, is that it uses Oracle partitioning, if you use Oracle. There are Oracle partitioning fees that go with that."

"It is a relatively inexpensive solution."

"The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model."

"Annual licensing amount depends on the customers requirements. Support is an additional fee and there are options for three and five year support."

"There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half."

"Consider scalability very carefully: how much you want to monitor and what components are very important. Then, depending on these two things, filter out unwanted metrics or attributes. If you do a good job at filtering the data, then your licensing costs will be manageable."

More BMC TrueSight pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

26%

Computer Software Company

12%

Retailer

Manufacturing Company

Logistics Company

20%

Educational Organization

12%

Manufacturing Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	6
Large Enterprise	24

By reviewers
Company Size	Count
Small Business	1
Large Enterprise	24

Questions from the Community

What do you like most about BMC TrueSight Operations Management?

The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.

See all answers

What is your experience regarding pricing and costs for BMC TrueSight Operations Management?

Though I have no clue about the tool's actual price, I know that it is astronomical.

See all answers

What needs improvement with BMC TrueSight Operations Management?

Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...

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Product Reports

Buyer's Guide

BMC TrueSight

September 2025

Download BMC TrueSight product report

Buyer's Guide

OPS/MVS Automation Intelligence

August 2025

Download OPS/MVS Automation Intelligence product report

Also Known As

ProactiveNet, TrueSight Operations Management

CA OPS MVS Event Management and Automation, CA OPS/MVS Event Management and Automation, Unicenter CA-OPS/MVS Event Management and Automation

Overview

BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.

BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.

What are BMC TrueSight's key features?

Robust Event Management: Offers efficient handling of events.
Seamless Integration: Integrates easily with existing systems.
Comprehensive Monitoring: Supports hardware to cloud infrastructure.
Centralized Console: Simplifies management processes.
Automated Triage: Standardizes alerts for better efficiency.
Proactive Monitoring: Improves forecasting and issue prevention.
Capacity Optimization: Efficiently manages resources.
Customizability: Tailors to specific service needs.

What benefits and ROI should users seek in BMC TrueSight?

Enhanced Proactive Management: Reduces downtime through efficient monitoring.
Improved Troubleshooting: Provides visibility into systems for quick issue resolution.
Effective Integration: Blends well with other tools and platforms.
Resource Efficiency: Optimizes use of infrastructure and servers.
Global Support: Facilitates operations across sectors worldwide.

BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.

BMC

z/OS, its subsystems, databases, middleware, applications, and software generate thousands of event messages daily. IT professionals need a tool to filter, prioritize, and respond quickly to these events before they impact availability and threaten business processing and associated service level agreements. CA OPS/MVS EMA automates processes, enabling you to resolve problems as they arise. It also automates more routine tasks, simplifying IT management and operations.

Broadcom

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank

Tieto

Buyer's Guide

BMC TrueSight vs. OPS/MVS Automation Intelligence

September 2025

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