BMC TrueSight and Nagios XI are competitors in the IT infrastructure monitoring category. BMC TrueSight appears to have the upper edge in complex environments due to its advanced event management and root cause analysis, whereas Nagios XI is favored for its flexibility and cost-effectiveness.
Features: BMC TrueSight is renowned for its event consolidation, noise reduction, and robust Knowledge Modules that extend its monitoring capabilities across diverse assets. It also excels in providing baselines to enhance performance management. Its strength lies in integrating various monitoring tools into a single, comprehensive view for IT operations. Nagios XI offers extensive plugin support and provides real-time monitoring, facilitating custom alerts and notifications. Its scalable dashboard and user-friendly interface make it a go-to solution for diverse IT environments.
Room for Improvement: BMC TrueSight users recommend enhancements in its reporting, simpler deployment options, and better high-availability functionality. Improvements in documentation and training materials are also suggested to ease its complexity. Nagios XI could benefit from better integration of plugins and a more simplified configuration process. Users desire a more dynamic web interface and improved incident management for a better overall user experience.
Ease of Deployment and Customer Service: BMC TrueSight's deployment requires considerable resources and expertise, leaning towards an on-premises implementation with some private cloud options. Its customer support is generally good, though responsiveness varies. Nagios XI's open-source nature provides flexibility but presents configuration challenges, with an emphasis on on-premises and some hybrid cloud usage. Customer service for Nagios XI has room for enhancement with better support options.
Pricing and ROI: BMC TrueSight is priced at a premium, with endpoint and license-based charges including support fees. Its capabilities can justify the cost in complex settings by lowering IT operations expenses. High initial investment can be a barrier without fully utilizing its features. Nagios XI's open-source model offers lower entry costs and valuable returns for teams able to configure its capabilities. Its straightforward licensing and affordability are appreciated in comparison to other enterprise tools.
I would rate their technical support a nine out of ten.
If the user interface isn’t presenting data well, it becomes difficult to manage when scaling.
It is very stable.
There are some complexities with deployment that could be improved in BMC TrueSight.
Many tools have poor user interfaces, making them hard to manage and navigate.
The GUI could be improved. It's a bit too basic.
BMC TrueSight licensing costs are on the more expensive side.
We are using the free, open-source version.
The pricing for the Nagios XI product is good and better than other solutions.
Automated root cause analysis and predictive capabilities are powerful features that assist in resource utilization and capacity planning.
Nagios XI simplifies our setup and reduces the time spent configuring monitoring tools.
The alerting system is very effective.
| Product | Market Share (%) |
|---|---|
| Nagios XI | 3.0% |
| BMC TrueSight | 1.2% |
| Other | 95.8% |
| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 6 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 17 |
| Large Enterprise | 21 |
BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.
BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.
What are BMC TrueSight's key features?
What benefits and ROI should users seek in BMC TrueSight?
BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.
Nagios XI provides monitoring of all mission-critical infrastructure components, including applications, services, operating systems, network protocols, systems metrics, and network infrastructure. Third-party add-ons provide tools for monitoring virtually all in-house and external applications, services, and systems.
Nagios XI uses a powerful Core 4 monitoring engine that provides users with the highest levels of server monitoring performance. This high degree of performance enables nearly limitless scalability and monitoring powers.
With Nagios XI, stakeholders can check up on their infrastructure status using the role-based web interface. Sophisticated dashboards enable access to monitoring information and third-party data. Administrators can easily set up permissions so users can only access the infrastructure they are authorized to view.
Nagios XI Benefits and Features
Some of the benefits and top features of using Nagios XI include:
Reviews from Real Users
Nagios XI stands out among its competitors for a number of reasons. Several major ones are its integration options and monitoring abilities, as well as its alerting features.
David P., a senior DevOps engineer at EML Payments Ltd, writes, “We use Nagios as a network discovery tool. We use Nagios to maintain our uptime statistics and to monitor our services. It has allowed us to be much more sophisticated in our monitoring and alerting.”
An IT-OSS manager at a comms service provider notes, “Nagios XI has a custom API feature, and we can expose custom APIs for our integration. This is a great feature.”
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