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BMC Helix Cloud Security vs Symantec Data Center Security comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Qualys TotalCloud
Sponsored
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
39
Ranking in other categories
Vulnerability Management (11th), Container Security (11th), Cloud Workload Protection Platforms (CWPP) (7th), Cloud Security Posture Management (CSPM) (8th), SaaS Security Posture Management (SSPM) (1st), Cloud-Native Application Protection Platforms (CNAPP) (6th)
BMC Helix Cloud Security
Average Rating
8.0
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
Cloud Workload Protection Platforms (CWPP) (26th), Cloud Security Posture Management (CSPM) (38th)
Symantec Data Center Security
Average Rating
7.6
Reviews Sentiment
4.9
Number of Reviews
12
Ranking in other categories
Cloud and Data Center Security (12th)
 

Mindshare comparison

Cloud Workload Protection Platforms (CWPP) Mindshare Distribution
ProductMindshare (%)
BMC Helix Cloud Security1.4%
Microsoft Defender for Cloud12.7%
AWS GuardDuty10.0%
Other75.9%
Cloud Workload Protection Platforms (CWPP)
Cloud and Data Center Security Mindshare Distribution
ProductMindshare (%)
Symantec Data Center Security3.3%
Illumio Segmentation14.8%
Akamai Guardicore Segmentation13.2%
Other68.7%
Cloud and Data Center Security
 

Featured Reviews

RO
IT Security Expert at Alior Bank S.A.
Unified risk scoring has improved our cloud visibility and simplifies remediation priorities
Qualys TotalCloud provides unified vulnerability and threat assessment across both IAS and SaaS. This solution provides a single prioritized view of risk, which helps reduce the work I would have to do. We are no longer based on CVSS; we are based on Qualys risk scoring, which is based on CVSS plus internal findings made by Qualys, and then assigns its own score. The TruRisk insight feature has found a small number of assets with high vulnerability scores, though I am cautious since some information is classified. Qualys TotalCloud has positively impacted our bank's performance, and we have definitely seen benefits after implementing this solution.
DG
Portfolio Manager/ Helix Administrator at Frontier Communications
A highly scalable and straightforward solution with a knowledgeable support team
We work on a third-party shared environment. It wouldn’t have been feasible for a smaller company. My company was actually the first one to do it. Just like any cloud security, it pays to do your research and have complimentary security involved. The product can’t be the be-all and end-all tool for your security. Overall, I rate the solution a nine out of ten.
Muhammad Ejaz ul Hassan - PeerSpot reviewer
CEO at a tech services company with 51-200 employees
Continuous server hardening has protected critical legacy workloads and simplified security control
Symantec is lagging on the reporting side. I have been working for 10 years and I have identified many gray areas. As a user protecting your infrastructure, you need to sell the value to your management. Management buys the tool for preventing threats, and it works for them. However, you cannot sell it because every solution needs to show what happened in the last few years or how you will be protected in the future. Reporting is the most important thing for the CIO level, not the admin level. I have seen Symantec really lag in this area. I am creating my own tool to build a dashboard to share with the CIO level because they want to know what happened last week, last month, and last year. These reports will tell you about activities. Symantec changed the licensing when Broadcom acquired the company. The question of who will provide support became unclear. Support has now changed and they are making money. I have seen that most of the time when you ask implementation questions, they do not answer you. If you have a problem, they give you a low-level engineer at the first level. This delays resolution. Support has to be better.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The agent and agentless scanning in TotalCloud, particularly the FlexScan method, is incredibly valuable. With traditional scanning approaches, we had to give IP ranges and whitelist IPs. All that is now simplified. FlexScan requires minimal intervention, and after configuration, it automatically collects data and performs necessary scans."
"By integrating TotalCloud, we have significantly reduced vulnerabilities in our deployment pipeline."
"The best feature would be the ability to create policies. It is easy to control and update policies as required."
"CSPM is currently the most used feature, and we are enjoying the new feature, FlexScan, which is valuable for Internet-facing VMs."
"Its excellent graphical interface makes the scanning process simple."
"I like the web API security and IoT scanning features the most. The user-friendly design of TotalCloud's interface enables customers to navigate it and use its full potential easily"
"The best part I like is the on-demand scans."
"It is a cloud-native app that integrates with both IaaS and SaaS. It seamlessly integrates with other platforms."
"With very minimal effort, you are able to have a cohesive view into your security posture on one or multiple cloud accounts, particularly if you are dealing with multicloud."
"It is a good tool to make sure that your containers are safe and sound."
"The cool feature of Helix Cloud Security is that you can do all that — understand and remediate issues — in one dashboard, based on the different policies that are available for security, out-of-the-box."
"It's also multi-cloud. You can look at several cloud providers: AWS, Azure, or GCP."
"Role-based security is a valuable feature."
"The best feature is time to value. With very minimal effort, you are able to have a cohesive view into your security posture on one or multiple cloud accounts, particularly if you are dealing with multicloud. If you have Azure and AWS deployments, you might have multiple subscriptions in Azure and usually multiple accounts in AWS. You may even be doing some GCP work (around Google Cloud Platform). It's very difficult to manage a common set of policies, even less reporting, across multiple subscriptions, accounts, and cloud environments. What BMC Helix Cloud Security does is provide a unified view or single pane of glass as to your baseline. Then, it also facilitates the ability for Level 1 or 2 operations support to take action and report on security vulnerabilities."
"The features that I've found most valuable are its container security aspect. I also like its vulnerability management tools."
"The most valuable aspects of BMC Helix Cloud Security are its security features and regulatory compliance capabilities."
"The granularity of applying the policies is valuable."
"The most valuable feature is the centralized console, which can handle different products that we have."
"We use the product to prevent unauthorized access to data, systems, and servers. It provides essential features for data center security."
"Good file integrity monitoring features."
"Overall, this is a pretty good product."
"The monitoring in the management console allows us to find out what is going wrong, and it gets reports even before the user reports it."
"The console and tools are very user-friendly."
"We have not reduced manpower, the number of servers has gone up, but the number of incidents has tricked down to single digits."
 

Cons

"A feature improvement could be the inclusion of Windows OS support for container security, as it is currently only supported for Linux."
"Areas that need improvement in every solution include the remediation part. The remediation steps should be simple enough for everyone to understand."
"There is room for improvement in vulnerability scanning, particularly for PaaS environments. Currently, Qualys does not have full access to these instances, which limits its effectiveness."
"Qualys' customer service provides quality answers, but the response time is long, even though it is within the SLA."
"An area for improvement would be to focus on risks related to AI, such as large language models and potential data leakage."
"It is already perfect, but they can bring some newer dashboards and customization options for the dashboard. It would be great to be able to include on-prem assets on the dashboard."
"Qualys TotalCloud needs to enhance its scanning capabilities in the IP domain, as it currently lacks the functionality to resolve IPs to their corresponding domain names."
"The patching process with Qualys Patch Management, which is part of TotalCloud, does not cover installing certain prerequisites on the servers or workstations. This shortcoming means we must rely on SCCM when any service stack updates or additional prerequisites are needed."
"The UI could be more user-friendly."
"Every organization out there doesn't rely on just one control body. They use FISMA control. They may use HIPAA, CIS, PCI, or SOX, then blend them. One of the things that is now in big demand for BMC Helix Cloud Security is content. That's the next journey in its lifespan, making it easier for the community to share and collaborate on content for security controls that can be measured and remediated."
"We've had some issues with connectors; the connectors have seemed to cause a little bit of trouble, perhaps with the APIs trying to scan the environment."
"The biggest challenge now, which is a good problem to have, with BMC Helix is content."
"BMC Helix Cloud Security has room for improvement in terms of integrating its various features."
"We've had some with issues connectors. The connectors have seemed to have caused a little bit of trouble, perhaps with the APIs trying to scan the environment. The only time I've had to reach out to tech support was for that. It seems it may not have been scanning correctly or I wasn't seeing data within a specific time. But we've set up a couple of connectors in the past couple of weeks and they actually scanned the AWS environment and we had data within about 10 minutes. It's working a lot faster and I think they're making improvements as they go."
"I think its TOA interfaces are still not that comfortable. The UI could be more user-friendly, easier to use."
"I want the role-based security feature to be improved."
"There is room for improvement in enhancing its graphical user interface for a more user-friendly experience."
"They need to develop a more flexible product that can be scaled such that it fits well into a small business or a bigger, enterprise-level solution."
"I think that technical support in general is not really capable of doing their work. They don't have enough knowledge to provide quick solutions, so we usually try to resolve problems within our team."
"A user or administrator making the policy in the DCS should have a very thorough knowledge of the operating system or policy making. You have to be very specific about the data structure."
"Since the acquisition of Symantec, our customers have not been satisfied with this solution."
"Adding more compatibility with common products like Microsoft would be a plus."
"Symantec is lagging on the reporting side."
"The product blocks certain processes, even after allowlisting them."
 

Pricing and Cost Advice

"I am not sure about the pricing. From what I understand, it is a bit on the higher side, but I do not have the exact numbers."
"The pricing is comparable. It is built into our other product, so I cannot piecemeal it. It is a part of our subscription."
"Its price seems higher compared to other tools, but it is worth it. If they could adjust the pricing and make it comparable with other tools, that would be great."
"TotalCloud's price is about right where I would expect it to be."
"Although Qualys TotalCloud is relatively expensive due to its unique automation features, its cost-effectiveness is rated an eight out of ten, with ten being the most costly."
"The pricing for TotalCloud is attractive and competitive in the market. Given the features, especially the dashboard, I have no concerns regarding pricing."
"Qualys TotalCloud is cost-efficient and was selected for its value compared to other products."
"Qualys TotalCloud offers good pricing that is affordable and competitive with the market. Our partnership also provides us with additional benefits."
"It is a subscription model with term licensing that is usually yearly. This includes, not only the product, but support and maintenance. It is based on cloud assets. Therefore, if you have 100 cloud assets, those cloud assets are measured based on evaluation or transactions. For example, if I'm evaluating that cloud asset for CIS compliance, PCI compliance, and AWS best practices, that asset gets evaluated three times, as those are three transactions. However, the license model is based on peak asset usage. So, over a year, if you deploy 100, 1000, 500, and then 2000 assets, you will be charged for the 2000 peak of assets managed by Helix Cloud Security."
"The pricing is based on an annual subscription, upfront, and it's based on cloud assets. Whether your assets are in Azure and AWS combined, the tool tells you how many assets are being scanned and that's the number used for pricing."
"It is notably more expensive when compared to other solutions."
"Compared to some other solutions, such as CrowdStrike, Symantec is more expensive."
"The product is a bit costly."
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Top Industries

By visitors reading reviews
Manufacturing Company
16%
Financial Services Firm
13%
Outsourcing Company
8%
Comms Service Provider
7%
Construction Company
21%
Comms Service Provider
11%
Performing Arts
9%
Manufacturing Company
9%
Construction Company
15%
Manufacturing Company
7%
Government
7%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise29
No data available
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise5
 

Questions from the Community

What needs improvement with Qualys TotalCloud?
Areas that need improvement in every solution include the remediation part. The remediation steps should be simple en...
What is your primary use case for Qualys TotalCloud?
Our use case involves the assets that we have under cloud, the assets exposed to the internet, and the internal appli...
Ask a question
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What needs improvement with Symantec Data Center Security?
Symantec is lagging on the reporting side. I have been working for 10 years and I have identified many gray areas. As...
What is your primary use case for Symantec Data Center Security?
As a partner support, we handle all Symantec products for various clients. Currently, we work with DLP, Symantec Endp...
What advice do you have for others considering Symantec Data Center Security?
I am still a Symantec partner. Price rating is five out of ten. Symantec Data Center Security is a perfect solution, ...
 

Also Known As

Qualys TotalCloud with FlexScan
TrueSight Cloud Security, SecOps Policy Service
No data available
 

Overview

 

Sample Customers

Information Not Available
NHS, Vodafone, Kansas City Life, SKY Italia, Cybera
Information Not Available
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