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BMC Helix Automation Console vs Vicarius vRx comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Qualys TotalCloud
Sponsored
Ranking in Vulnerability Management
11th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
43
Ranking in other categories
Container Security (12th), Cloud Workload Protection Platforms (CWPP) (8th), Cloud Security Posture Management (CSPM) (8th), SaaS Security Posture Management (SSPM) (2nd), Cloud-Native Application Protection Platforms (CNAPP) (7th)
BMC Helix Automation Console
Ranking in Vulnerability Management
56th
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Vicarius vRx
Ranking in Vulnerability Management
32nd
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
21
Ranking in other categories
Patch Management (9th), Risk-Based Vulnerability Management (11th)
 

Mindshare comparison

As of August 2026, in the Vulnerability Management category, the mindshare of Qualys TotalCloud is 1.2%, up from 1.0% compared to the previous year. The mindshare of BMC Helix Automation Console is 0.9%, up from 0.2% compared to the previous year. The mindshare of Vicarius vRx is 0.9%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Vulnerability Management Mindshare Distribution
ProductMindshare (%)
Qualys TotalCloud1.2%
Vicarius vRx0.9%
BMC Helix Automation Console0.9%
Other97.0%
Vulnerability Management
 

Featured Reviews

RO
IT Security Expert at Alior Bank S.A.
Unified risk scoring has improved our cloud visibility and simplifies remediation priorities
Qualys TotalCloud provides unified vulnerability and threat assessment across both IAS and SaaS. This solution provides a single prioritized view of risk, which helps reduce the work I would have to do. We are no longer based on CVSS; we are based on Qualys risk scoring, which is based on CVSS plus internal findings made by Qualys, and then assigns its own score. The TruRisk insight feature has found a small number of assets with high vulnerability scores, though I am cautious since some information is classified. Qualys TotalCloud has positively impacted our bank's performance, and we have definitely seen benefits after implementing this solution.
ShashiGupta - PeerSpot reviewer
Soo at a manufacturing company with 10,001+ employees
Reasonably Priced
In terms of improvement, the product could benefit from streamlining the implementation process, particularly regarding customization. Currently, the process involves navigating through multiple layers of custom and staging forms, which can be cumbersome and time-consuming. Another aspect to consider is the foundation data provided out of the box, particularly regarding categorization and its associated values. This foundational data may only sometimes meet the mark, as organizations often require more flexibility to tailor it to their needs. Discovering hardware, for instance, can lead to different category processing needs, with certain layers providing minimal benefits. The challenge lies in the inability to directly specify servers, hardware, software, and their respective details, highlighting a need for improvement in this area. As per the current state of the Helix product, it has seen some resolution to issues but still faces challenges when adding more attributes. It can lead to restrictions, particularly with the progressive view page, limiting flexibility in certain cases. While benefits can be gained in other aspects, such drawbacks are common. Improvements are necessary to enhance flexibility in this regard. Exploring alternative solutions like containerization or cloud services may offer opportunities for optimization, requiring careful consideration due to the complexity involved. I'm still determining the current strategy. While there have been improvements in the latest version, there's still a need for further enhancements in an extended version. Additionally, stakeholders, including manufacturing companies, emphasize the importance of fine-tuning performance for the Helix product. The search functionality remains problematic, often taking more than 15 seconds, undermining reliability.
OrenBen Shalom - PeerSpot reviewer
Information Security Manager at Pango
Consolidates vulnerability discovery, prioritization, and remediation in a single platform
Vicarius vRx offers several advantages, especially for organizations with diverse operating systems and applications requiring frequent patching. The platform helps prioritize patch installation by identifying high-risk vulnerabilities, allowing IT teams to focus on critical threats first. This prioritization is crucial because it prevents IT teams from being overwhelmed by the constant influx of patches, enabling them to create a manageable plan and allocate resources effectively. By distinguishing between critical, high-risk, and medium-risk vulnerabilities, Vicarius vRx empowers IT teams to address the most urgent threats promptly and schedule less critical patches for later. Both native operating system updates and Vicarius vRx offer vulnerability remediation. Native OS updates allow for the patching of system vulnerabilities on Windows, macOS, and Linux. However, Vicarius vRx provides a single solution for installing both operating system and application updates by also discovering application vulnerabilities. Another valuable feature is virtual patching, which allows us to protect an asset from a specific vulnerability without installing a patch. Sometimes, installing a patch alone is insufficient and requires restarting the asset. However, production servers often cannot be restarted during the day, restricting restarts to specific timeslots. Virtual patching creates a network-based protection layer that prevents exploitation of a vulnerability, offering a temporary safeguard. While not a foolproof solution for long-term use, it's a valuable tool that reduces tension between IT and security teams by providing time to properly install patches.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Once you have your vulnerabilities fixed and your patches pushed out using Qualys TotalCloud, then you are able to eliminate threats and cyber risk."
"One of Qualys' best features is its categorization, which allows us to see the types of assets, their security postures, and the AI-powered version of the tool."
"The most valuable feature of Qualys TotalCloud is the visibility it provides."
"TotalCloud offers a comprehensive suite of features, including EDR, XDR, and TrueRisk, providing a centralized platform for managing vulnerabilities and security risks."
"One of the most valuable features of Qualys TotalCloud is FlexScan, which is specifically for internet-facing VMs. We found this feature to be very useful. It was a key differentiator for us."
"The most valuable feature is extensibility."
"Vulnerability and threat detection and assessment of the criticality of the vulnerabilities exposed are most valuable."
"I like the web API security and IoT scanning features the most. The user-friendly design of TotalCloud's interface enables customers to navigate it and use its full potential easily"
"In terms of scalability, I can only tell you my experience from our clients: I had Remedy installed, and then we installed Discovery, two months ago we installed Server Automation and we've now completed the installation with Vulnerability Management, and everything is inter-operational, it's all automated now, and our customers are happy."
"It's reasonably priced."
"Takes reports from other vulnerabilities."
"The prioritization of the vulnerabilities and patches that we must apply immediately is valuable. The automation of the tasks allows us to spend less time in that area."
"We can easily deploy patches for third-party applications. It automatically downloads the patches for you. You do not have to download them, upload them to the solution, and configure your own scripts or anything like that. It is all automatic."
"I also like how easy it is to use. We instructed some companies on how to use it, provided them with an account, and gave them the ability to deploy and patch. They could quickly figure it out. We can spend an hour in the office showing someone how everything works, and they're good to go. It's the same with our customers."
"Vicarius vRx offers several advantages, especially for organizations with diverse operating systems and applications requiring frequent patching."
"The most valuable features of vRx would be virtualized patching and severity prioritization."
"Third-party software patching is the most valuable feature."
"The most efficient feature of Vicarius vRx is the ability to group assets, such as by time zone, allowing for targeted patching and streamlined management."
"Patchless Protection helps protect us from vulnerabilities that may not yet have patches from the manufacturer. I've used it for a piece of software that we don't have a patch for. It monitors that software, analyzes it, and makes sure nothing nefarious is going on when it's vulnerable."
 

Cons

"The downside is only in container security, but it has not been a long time since they introduced these models."
"Qualys TotalCloud needs to enhance its scanning capabilities in the IP domain, as it currently lacks the functionality to resolve IPs to their corresponding domain names."
"Some major banks and insurance companies require an on-premises solution for comprehensive vulnerability management, which TotalCloud does not offer."
"The cost of Qualys TotalCloud is high and could be more competitive."
"The support process is inefficient due to the excessive number of replies required when submitting tickets."
"The onboarding process is a bit difficult. In the initial phase, it is very difficult to understand the features, what the dashboard contains, and what criteria they are using."
"There is room for improvement in the support."
"The price is very expensive, actually."
"No third-party applications or integrations with additional software solutions."
"In terms of improvement, the product could benefit from streamlining the implementation process, particularly regarding customization."
"With BMC I'd like to see the ability to integrate with other software."
"We are now in the process of trying to get our money back because the tool does not work."
"The multi-tenant portal has room for improvement."
"The user interface for deploying patches can be improved, as it appears complicated when launching patches. We can launch it for apps or OS, but the steps to get there are a bit tedious. This is the only thing."
"I would be happy if the patch update could be downloaded to the Vicarius server and then implemented on the client. Currently, they just send a link to the software."
"It would be beneficial if Vicarius vRx could implement smart tagging or suggest tags to create a group for these development tools, signifying that they should not be regularly updated."
"We had an outage due to a change Vicarius performed in their system."
"Vicarius vRx's application management capabilities could be improved by allowing users to manage and uninstall applications directly within the GUI, eliminating the need for scripting and streamlining the process."
"Areas that need improvement include the CPU usage and the delay between sending updates and receiving feedback on their status."
 

Pricing and Cost Advice

"As a middle management member, I do not have direct pricing knowledge, but based on the knowledge from our meetings, its pricing is competitive."
"It isn't cheap, but it's reasonable. It helps us to manage things with very few resources."
"While Qualys TotalCloud's pricing is currently acceptable, it is becoming increasingly expensive and may soon be considered overpriced."
"The cost is high, but it meets our organizational needs."
"Its price seems higher compared to other tools, but it is worth it. If they could adjust the pricing and make it comparable with other tools, that would be great."
"I am not sure about the pricing. From what I understand, it is a bit on the higher side, but I do not have the exact numbers."
"The pricing is comparable. It is built into our other product, so I cannot piecemeal it. It is a part of our subscription."
"Qualys TotalCloud is expensive."
Information not available
"In the past, Vicarius vRx was cheap, but now they have adjusted their pricing policy, resulting in higher renewal costs. We have had some conversations with them regarding a smaller jump in the renewal cost."
"Vicarius' pricing was reasonable compared to the other systems we evaluated."
"Vicarius vRx is priced competitively within the market."
"The pricing is fair."
"I am not sure how much it costs, but it would have saved us some costs."
"Vicarius vRx's per-asset pricing makes it easy for me to market to clients as it scales with their needs."
"The pricing is great because we are a reseller of the product. It is really up to us and Vicarius, and they are very easy to work with."
"It is in the middle. It is not the cheapest solution, but it is also not terribly expensive. We found it to be a good fit. It is fairly priced."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Comms Service Provider
12%
Outsourcing Company
11%
Financial Services Firm
10%
Construction Company
22%
Financial Services Firm
17%
Comms Service Provider
15%
Insurance Company
6%
Computer Software Company
12%
Non Profit
11%
Financial Services Firm
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise5
Large Enterprise31
No data available
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise7
Large Enterprise3
 

Questions from the Community

What needs improvement with Qualys TotalCloud?
To be totally honest, I do not have any best features because I have had a bad experience using this tool, especially...
What is your primary use case for Qualys TotalCloud?
My main use case for Qualys TotalCloud is vulnerability management and exposure management. I use this tool to evalua...
Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Vicarius vRx?
I do not use other solutions, so I cannot compare its pricing to others, but its price seems okay.
What needs improvement with Vicarius vRx?
I would be happy if the patch update could be downloaded to the Vicarius server and then implemented on the client. C...
What is your primary use case for Vicarius vRx?
We use Vicarius vRx to manage all third-party software updates. Previously, we could manage Windows updates, but thir...
 

Also Known As

Qualys TotalCloud with FlexScan
TrueSight Vulnerability Management, SecOps Response Service, BladeLogic Threat Director, BMC Helix Remediate
No data available
 

Overview

 

Sample Customers

Information Not Available
Online Business Systems
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909,948 professionals have used our research since 2012.