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BMC Helix Automation Console vs Vicarius vRx comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Zafran Security
Sponsored
Ranking in Vulnerability Management
17th
Average Rating
9.6
Reviews Sentiment
7.8
Number of Reviews
6
Ranking in other categories
Continuous Threat Exposure Management (CTEM) (1st)
BMC Helix Automation Console
Ranking in Vulnerability Management
45th
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Vicarius vRx
Ranking in Vulnerability Management
16th
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
21
Ranking in other categories
Patch Management (6th), Risk-Based Vulnerability Management (6th)
 

Mindshare comparison

As of October 2025, in the Vulnerability Management category, the mindshare of Zafran Security is 1.0%, up from 0.1% compared to the previous year. The mindshare of BMC Helix Automation Console is 0.2%, up from 0.2% compared to the previous year. The mindshare of Vicarius vRx is 0.9%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Vulnerability Management Market Share Distribution
ProductMarket Share (%)
Vicarius vRx0.9%
Zafran Security1.0%
BMC Helix Automation Console0.2%
Other97.9%
Vulnerability Management
 

Featured Reviews

Israel Cavazos Landini - PeerSpot reviewer
Weekly insights and risk analysis facilitate informed security decisions
I appreciate the weekly insights Zafran provides, which include critical topics for networks and IT security, allowing us to evaluate which insights apply to our environment. The organization score feature is valuable to keep the leadership team updated on how our infrastructure fares security-wise. The applicable risk level versus base risk level feature is beneficial because prior to Zafran, we only used the base risk level, but now understand that risk depends on the asset itself. Zafran is an excellent tool.
ShashiGupta - PeerSpot reviewer
Reasonably Priced
In terms of improvement, the product could benefit from streamlining the implementation process, particularly regarding customization. Currently, the process involves navigating through multiple layers of custom and staging forms, which can be cumbersome and time-consuming. Another aspect to consider is the foundation data provided out of the box, particularly regarding categorization and its associated values. This foundational data may only sometimes meet the mark, as organizations often require more flexibility to tailor it to their needs. Discovering hardware, for instance, can lead to different category processing needs, with certain layers providing minimal benefits. The challenge lies in the inability to directly specify servers, hardware, software, and their respective details, highlighting a need for improvement in this area. As per the current state of the Helix product, it has seen some resolution to issues but still faces challenges when adding more attributes. It can lead to restrictions, particularly with the progressive view page, limiting flexibility in certain cases. While benefits can be gained in other aspects, such drawbacks are common. Improvements are necessary to enhance flexibility in this regard. Exploring alternative solutions like containerization or cloud services may offer opportunities for optimization, requiring careful consideration due to the complexity involved. I'm still determining the current strategy. While there have been improvements in the latest version, there's still a need for further enhancements in an extended version. Additionally, stakeholders, including manufacturing companies, emphasize the importance of fine-tuning performance for the Helix product. The search functionality remains problematic, often taking more than 15 seconds, undermining reliability.
OrenBen Shalom - PeerSpot reviewer
Consolidates vulnerability discovery, prioritization, and remediation in a single platform
Vicarius vRx offers several advantages, especially for organizations with diverse operating systems and applications requiring frequent patching. The platform helps prioritize patch installation by identifying high-risk vulnerabilities, allowing IT teams to focus on critical threats first. This prioritization is crucial because it prevents IT teams from being overwhelmed by the constant influx of patches, enabling them to create a manageable plan and allocate resources effectively. By distinguishing between critical, high-risk, and medium-risk vulnerabilities, Vicarius vRx empowers IT teams to address the most urgent threats promptly and schedule less critical patches for later. Both native operating system updates and Vicarius vRx offer vulnerability remediation. Native OS updates allow for the patching of system vulnerabilities on Windows, macOS, and Linux. However, Vicarius vRx provides a single solution for installing both operating system and application updates by also discovering application vulnerabilities. Another valuable feature is virtual patching, which allows us to protect an asset from a specific vulnerability without installing a patch. Sometimes, installing a patch alone is insufficient and requires restarting the asset. However, production servers often cannot be restarted during the day, restricting restarts to specific timeslots. Virtual patching creates a network-based protection layer that prevents exploitation of a vulnerability, offering a temporary safeguard. While not a foolproof solution for long-term use, it's a valuable tool that reduces tension between IT and security teams by providing time to properly install patches.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We are able to see the real risk of a vulnerability on our environment with our security tools."
"Zafran has become an indispensable tool in our cybersecurity arsenal."
"Zafran is an excellent tool."
"We saw benefits from Zafran Security almost immediately after deploying it."
"Overall, we have seen about eighty-seven percent reduction of the number of vulnerabilities that require urgency to remediate, specifically the number of criticals."
"Takes reports from other vulnerabilities."
"It's reasonably priced."
"The most valuable features of vRx would be virtualized patching and severity prioritization."
"Vicarius vRx's primary strength is its user-friendly interface."
"The other products we looked at had patching tagged on another product, whereas this solely looked after the patching and vulnerabilities, which is good. We did not see any other products with such capability."
"We can easily deploy patches for third-party applications. It automatically downloads the patches for you. You do not have to download them, upload them to the solution, and configure your own scripts or anything like that. It is all automatic."
"Vicarius vRx has reduced 70% of the time we spend on patching."
"The strongest advantage of Vicarius vRx is its intuitive interface, which requires minimal explanation or support, even for first-time users."
"The system prioritizes vulnerabilities, identifying high, medium, and low risks, allowing us to focus on high-risk applications. It allows us to focus on high-risk applications and do the updates."
"Vicarius vRx has reduced meantime to remediate by 90 percent."
 

Cons

"Initially, we were somewhat concerned about the scalability of Zafran due to our large asset count and the substantial amount of information we needed to process."
"I think the ability to have some enhanced reporting capabilities is something they can improve on, as they have good reports but we have asked for some specific reporting enhancements."
"The dashboarding and reporting functionality of Zafran Security is an area that definitely could use some improvements."
"In terms of improvement, the product could benefit from streamlining the implementation process, particularly regarding customization."
"No third-party applications or integrations with additional software solutions."
"Vicarius vRx's application management capabilities could be improved by allowing users to manage and uninstall applications directly within the GUI, eliminating the need for scripting and streamlining the process."
"We had an outage due to a change Vicarius performed in their system."
"Unlike previous vulnerability management systems that relied on network scanning appliances to discover and assess endpoints, Vicarius' agent-based approach is less effective for devices like switches, routers, and printers where agent installation is impractical."
"I would like to see a way to build a virtual environment where we can test patches in real-time before we deploy."
"While I appreciate the automation of vulnerability management, Vicarius vRx's current manual patchless application is a point for improvement."
"We did some automation. We kicked off scheduled updates to update our systems, but it did not work. When we attempted to scale the product and update multiple systems, we ran into a lot of issues. We also ran into the issue of it creating double assets."
"Another complaint we've gotten is that the portal doesn't remember your username and password. You tell them your email, and it sends an invitation. You need to click that, and it takes you to a new portal, where you can finally log in. Maybe it's a security precaution, but it seems like a lot of extra steps to log in."
"The user interface for deploying patches can be improved, as it appears complicated when launching patches."
 

Pricing and Cost Advice

Information not available
Information not available
"Vicarius vRx offers a competitive price point for the features it provides."
"Vicarius vRx is reasonably priced."
"The pricing was very reasonable and fair compared to other products. I liked that there was no tiered system. One price gave access to everything, which is nice. It is not something you get too often with enterprise IT."
"I am not sure how much it costs, but it would have saved us some costs."
"It is in the middle. It is not the cheapest solution, but it is also not terribly expensive. We found it to be a good fit. It is fairly priced."
"I know we got it for a very cheap price, and I now see why. It was very cheap. It was maybe 12,000 or 14,000 dollars."
"I do not use other solutions, so I cannot compare its pricing to others, but its price seems okay."
"Vicarius vRx's per-asset pricing makes it easy for me to market to clients as it scales with their needs."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
9%
Manufacturing Company
8%
Government
6%
No data available
Computer Software Company
14%
Media Company
9%
Non Profit
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise7
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for Zafran Security?
Since we stood Zafran Security up in our private cloud, we handle the maintenance on our side. As we opted not to use...
What needs improvement with Zafran Security?
In terms of areas for improvement, Zafran Security is doing a really great job as a new and emerging company. Oftenti...
What is your primary use case for Zafran Security?
My use cases for Zafran Security revolve around two primary areas. One is around vulnerability management and priorit...
What is your experience regarding pricing and costs for BMC Helix Remediate?
If you want to install or consume this BMC product, licensing cost is one factor, but the facility features you will ...
What needs improvement with BMC Helix Remediate?
In terms of improvement, the product could benefit from streamlining the implementation process, particularly regardi...
What is your experience regarding pricing and costs for Vicarius vRx?
I do not use other solutions, so I cannot compare its pricing to others, but its price seems okay.
What needs improvement with Vicarius vRx?
I would be happy if the patch update could be downloaded to the Vicarius server and then implemented on the client. C...
What is your primary use case for Vicarius vRx?
We use Vicarius vRx to manage all third-party software updates. Previously, we could manage Windows updates, but thir...
 

Also Known As

No data available
TrueSight Vulnerability Management, SecOps Response Service, BladeLogic Threat Director, BMC Helix Remediate
No data available
 

Overview

 

Sample Customers

Information Not Available
Online Business Systems
Information Not Available
Find out what your peers are saying about BMC Helix Automation Console vs. Vicarius vRx and other solutions. Updated: September 2025.
869,760 professionals have used our research since 2012.