No more typing reviews! Try our Samantha, our new voice AI agent.

BMC Helix Automation Console vs NinjaOne comparison

Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Qualys TotalCloud
Sponsored
Ranking in Vulnerability Management
11th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
39
Ranking in other categories
Container Security (11th), Cloud Workload Protection Platforms (CWPP) (7th), Cloud Security Posture Management (CSPM) (8th), SaaS Security Posture Management (SSPM) (1st), Cloud-Native Application Protection Platforms (CNAPP) (6th)
BMC Helix Automation Console
Ranking in Vulnerability Management
55th
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
NinjaOne
Ranking in Vulnerability Management
18th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
25
Ranking in other categories
Help Desk Software (8th), Network Monitoring Software (10th), Server Monitoring (2nd), IT Service Management (ITSM) (7th), Remote Access (8th), Mobile Device Management (MDM) (4th), IT Alerting and Incident Management (6th), Remote Monitoring and Management (RMM) (1st), Patch Management (3rd), MSP Backup (1st), Unified Endpoint Management (UEM) (5th)
 

Mindshare comparison

As of July 2026, in the Vulnerability Management category, the mindshare of Qualys TotalCloud is 1.1%, up from 1.0% compared to the previous year. The mindshare of BMC Helix Automation Console is 0.9%, up from 0.1% compared to the previous year. The mindshare of NinjaOne is 1.0%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Vulnerability Management Mindshare Distribution
ProductMindshare (%)
Qualys TotalCloud1.1%
NinjaOne1.0%
BMC Helix Automation Console0.9%
Other97.0%
Vulnerability Management
 

Featured Reviews

RO
IT Security Expert at Alior Bank S.A.
Unified risk scoring has improved our cloud visibility and simplifies remediation priorities
Qualys TotalCloud provides unified vulnerability and threat assessment across both IAS and SaaS. This solution provides a single prioritized view of risk, which helps reduce the work I would have to do. We are no longer based on CVSS; we are based on Qualys risk scoring, which is based on CVSS plus internal findings made by Qualys, and then assigns its own score. The TruRisk insight feature has found a small number of assets with high vulnerability scores, though I am cautious since some information is classified. Qualys TotalCloud has positively impacted our bank's performance, and we have definitely seen benefits after implementing this solution.
ShashiGupta - PeerSpot reviewer
Soo at a manufacturing company with 10,001+ employees
Reasonably Priced
In terms of improvement, the product could benefit from streamlining the implementation process, particularly regarding customization. Currently, the process involves navigating through multiple layers of custom and staging forms, which can be cumbersome and time-consuming. Another aspect to consider is the foundation data provided out of the box, particularly regarding categorization and its associated values. This foundational data may only sometimes meet the mark, as organizations often require more flexibility to tailor it to their needs. Discovering hardware, for instance, can lead to different category processing needs, with certain layers providing minimal benefits. The challenge lies in the inability to directly specify servers, hardware, software, and their respective details, highlighting a need for improvement in this area. As per the current state of the Helix product, it has seen some resolution to issues but still faces challenges when adding more attributes. It can lead to restrictions, particularly with the progressive view page, limiting flexibility in certain cases. While benefits can be gained in other aspects, such drawbacks are common. Improvements are necessary to enhance flexibility in this regard. Exploring alternative solutions like containerization or cloud services may offer opportunities for optimization, requiring careful consideration due to the complexity involved. I'm still determining the current strategy. While there have been improvements in the latest version, there's still a need for further enhancements in an extended version. Additionally, stakeholders, including manufacturing companies, emphasize the importance of fine-tuning performance for the Helix product. The search functionality remains problematic, often taking more than 15 seconds, undermining reliability.
Not Joseph Pearson - PeerSpot reviewer
Assistant Vice President, Tech Solutions at LPL Financials
Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support
NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Qualys TotalCloud provides unified vulnerability and threat assessment for IaaS and SaaS and a single prioritized view of risk, which helps reduce my workload by not having to combine multiple sources."
"While automatic inventory detection upon connection is a helpful feature, a truly valuable capability would be assessing an environment's security posture against Azure and CIS best practices."
"Qualys TotalCloud fulfills all these needs."
"Its dashboards are brilliant. It provides in-depth insights."
"We were able to realize its benefits within 24 to 48 hours."
"Qualys TotalCloud is an excellent platform, and the beauty of the platform is that we can get all the vulnerabilities, see all the reports in a single dashboard, view them segregated, and easily learn about critical, high, and medium findings with appropriately provided remediation steps."
"The best part I like is the on-demand scans."
"I appreciate TotalCloud's real-time protection and remediation features. The remediation options include automated one-click remedies and custom changes that help manage vulnerabilities efficiently."
"It's reasonably priced."
"Takes reports from other vulnerabilities."
"In terms of scalability, I can only tell you my experience from our clients: I had Remedy installed, and then we installed Discovery, two months ago we installed Server Automation and we've now completed the installation with Vulnerability Management, and everything is inter-operational, it's all automated now, and our customers are happy."
"NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance."
"The solution's most valuable feature is related to its remote access...I know that NinjaOne's technical support is good."
"The tool's most valuable feature is third-party application updates."
"The policies are probably the most valuable features. They're similar in function to Microsoft group policies where we can have it monitor certain things or push out software on a schedule. I would rate the policies eight out of 10. They're robust, I could monitor most of the things that Windows Performance Monitoring keeps tabs on."
"NinjaOne has a feature where we can create custom scripts that we can run on devices remotely."
"It just works as advertised and serves the purpose for which we got it."
"The most valuable features of NinjaOne include remote desktop management, support and assistive tools, and screen sharing."
"NinjaOne is a great product. It is working and it is always developing."
 

Cons

"Qualys' customer service provides quality answers, but the response time is long, even though it is within the SLA."
"Areas that need improvement in every solution include the remediation part. The remediation steps should be simple enough for everyone to understand."
"I sometimes have difficulty detecting or uninstalling certain versions of applications, which I have to do manually."
"The support is not up to the mark and seems to be overburdened."
"There should be improvement from a dashboard perspective when collecting and showcasing data to lead management."
"There is a lack of data segregation according to criticality or inventory."
"I would appreciate additional integration options to connect Qualys TotalCloud with our other vulnerability management tools."
"The response part of the Cloud Detection and Response (CDR) module can be improved."
"With BMC I'd like to see the ability to integrate with other software."
"No third-party applications or integrations with additional software solutions."
"In terms of improvement, the product could benefit from streamlining the implementation process, particularly regarding customization."
"Improvements could be made to reduce NinjaOne's functionalities to focus more on inventory or remote help tools."
"I would like to see the software reduced to focus on inventory or remote help tools since many of its current functionalities are not needed."
"Maximizing the screen during an SSH connection is not possible, which hampers usability on Linux servers."
"The ticketing system in NinjaOne is not the best."
"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne."
"The solution could improve by optimizing the internet connection being used."
"I want NinjaOne to improve the reports."
"The remote connectivity could be better. It works most of the time, but sometimes, there are issues."
 

Pricing and Cost Advice

"Qualys TotalCloud is cost-efficient and was selected for its value compared to other products."
"The cost is high, but it meets our organizational needs."
"Although Qualys TotalCloud is relatively expensive due to its unique automation features, its cost-effectiveness is rated an eight out of ten, with ten being the most costly."
"While Qualys TotalCloud's pricing is currently acceptable, it is becoming increasingly expensive and may soon be considered overpriced."
"I am not sure about the pricing. From what I understand, it is a bit on the higher side, but I do not have the exact numbers."
"Qualys TotalCloud offers competitive pricing given its comprehensive suite of features, including integration, assessment, remediation, and detection capabilities, all within a single platform."
"The pricing is comparable. It is built into our other product, so I cannot piecemeal it. It is a part of our subscription."
"As a middle management member, I do not have direct pricing knowledge, but based on the knowledge from our meetings, its pricing is competitive."
Information not available
"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."
"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."
"The product's pricing depends on the number of PCs or devices."
"The pricing is reasonable and cheaper than ConnectWise."
"We currently pay $1.20 per device on a monthly basis."
"We got a pretty good deal. It was fairly affordable."
"Its pricing is great."
"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."
report
Use our free recommendation engine to learn which Vulnerability Management solutions are best for your needs.
902,988 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
17%
Financial Services Firm
14%
Construction Company
8%
Comms Service Provider
7%
Financial Services Firm
20%
Construction Company
18%
Comms Service Provider
11%
Insurance Company
7%
Comms Service Provider
9%
Computer Software Company
9%
Manufacturing Company
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise29
No data available
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

What needs improvement with Qualys TotalCloud?
Areas that need improvement in every solution include the remediation part. The remediation steps should be simple en...
What is your primary use case for Qualys TotalCloud?
Our use case involves the assets that we have under cloud, the assets exposed to the internet, and the internal appli...
Ask a question
Earn 20 points
What is your experience regarding pricing and costs for NinjaOne?
My experience with pricing, setup cost, and licensing is that I think it is very reasonable for the product that we get.
What needs improvement with NinjaOne?
To improve NinjaOne, there should be better integration between multiple different software including Cisco and Meraki.
What is your primary use case for NinjaOne?
My main use case for NinjaOne is managing machines over multiple networks and locations. For managing machines across...
 

Also Known As

Qualys TotalCloud with FlexScan
TrueSight Vulnerability Management, SecOps Response Service, BladeLogic Threat Director, BMC Helix Remediate
No data available
 

Overview

 

Sample Customers

Information Not Available
Online Business Systems
Status Pros, Mitchell and Company
Find out what your peers are saying about BMC Helix Automation Console vs. NinjaOne and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.