BMC Helix Automation Console vs Fortra&#39;s Alert Logic MDR comparison

BMC Helix Automation Console vs. Fortra's Alert Logic MDR

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Zafran Security

Mindshare comparison

As of December 2025, in the Vulnerability Management category, the mindshare of Zafran Security is 1.1%, up from 0.2% compared to the previous year. The mindshare of BMC Helix Automation Console is 0.6%, up from 0.2% compared to the previous year. The mindshare of Fortra's Alert Logic MDR is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Vulnerability Management Market Share Distribution
Product	Market Share (%)
Zafran Security	1.1%
Fortra's Alert Logic MDR	0.6%
BMC Helix Automation Console	0.6%
Other	97.7%

Vulnerability Management

Featured Reviews

Reviewer6233

Works at a healthcare company with 10,001+ employees

Has become an indispensable tool in our cybersecurity arsenal

While Zafran Security is already a powerful tool, there are areas where it could be further improved to provide even greater value. One key area for enhancement is the searching capabilities within its vulnerabilities module. By incorporating the ability to create Boolean searches, users would gain the ability to apply more complex filters and customize their search criteria. This would greatly enhance the precision and efficiency with which security teams can identify and prioritize vulnerabilities. Having such tailored search capabilities would save time and resources by narrowing down vast lists of vulnerabilities to those that meet specific parameters relevant to our unique risk environment. Additionally, integrating more robust reporting and visualization tools would be advantageous. Enhanced dashboards that offer customizable visual representations of risk configurations and threat landscapes would facilitate better communication with stakeholders, making it easier to explain vulnerabilities and the rationale behind certain security measures. This would also aid in demonstrating the improvements and value derived from existing security investments to leadership and non-technical team members.

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ShashiGupta

Soo at a manufacturing company with 10,001+ employees

Reasonably Priced

In terms of improvement, the product could benefit from streamlining the implementation process, particularly regarding customization. Currently, the process involves navigating through multiple layers of custom and staging forms, which can be cumbersome and time-consuming. Another aspect to consider is the foundation data provided out of the box, particularly regarding categorization and its associated values. This foundational data may only sometimes meet the mark, as organizations often require more flexibility to tailor it to their needs. Discovering hardware, for instance, can lead to different category processing needs, with certain layers providing minimal benefits. The challenge lies in the inability to directly specify servers, hardware, software, and their respective details, highlighting a need for improvement in this area. As per the current state of the Helix product, it has seen some resolution to issues but still faces challenges when adding more attributes. It can lead to restrictions, particularly with the progressive view page, limiting flexibility in certain cases. While benefits can be gained in other aspects, such drawbacks are common. Improvements are necessary to enhance flexibility in this regard. Exploring alternative solutions like containerization or cloud services may offer opportunities for optimization, requiring careful consideration due to the complexity involved. I'm still determining the current strategy. While there have been improvements in the latest version, there's still a need for further enhancements in an extended version. Additionally, stakeholders, including manufacturing companies, emphasize the importance of fine-tuning performance for the Helix product. The search functionality remains problematic, often taking more than 15 seconds, undermining reliability.

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reviewer2191746

President at a tech services company with 11-50 employees

It's a highly mature, competitively priced solution that provides total visibility into your ecosystem. FORTRA's Alert Logic has the only Cybersecurity Platform that integrates XDR+WAF+VM+DLP in one.

Alert Logic offers total visibility into the client's IT ecosystem. The solution's intrusion detection system inspects 100 percent of the network packets and installs universal agents on all physical and virtual servers for log collection. Alert Logic also aggregates logs of the client's various 3rd Party security tools into a single pane of glass. All of the analytics from those data feeds got to a 24/7 SOC with sophisticated resources. Alert Logic has massive threat intelligence resources to provide additional context to the incident response declarations. They do all the heavy lifting for clients who lack the technology and resources to operate their own SOC. The client is solely responsible for the incident response component. The macro analytics resides on Alert Logic's cloud. You have the ECM response and business application team on the client side. Everything works in tandem, which is the only way you can deal with the advanced threats we face today, especially the ransomware families. If you don't respond in minutes, you're in trouble.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"With Zafran Security, it integrates with your security controls, allowing you to take that risk score and reduce it based on the controls in place or increase the risk based on different factors, such as if the issue is internet reachable or if there's an exploit in the wild."

"Overall, we have seen about eighty-seven percent reduction of the number of vulnerabilities that require urgency to remediate, specifically the number of criticals."

"Zafran has become an indispensable tool in our cybersecurity arsenal."

"We are able to see the real risk of a vulnerability on our environment with our security tools."

"Zafran is an excellent tool."

"We saw benefits from Zafran Security almost immediately after deploying it."

"It's reasonably priced."

"Takes reports from other vulnerabilities."

"It is a very stable product."

"The most valuable aspect of Alert Logic is its technology platform. They have SOCs in the US and Europe, giving them global visibility of the threat landscape. They detect and respond to threats in minutes. Their biggest value is human expertise. You're being attacked by a human, and you cannot respond to it unless you have a human on the other side. They have the human and technological resources to respond."

"It improves our security. Before, we didn't have anything scanning our containers. We had software scanning all the physical servers, but we had nothing to scan our containers. With Alert Logic, we can do that."

"The installation and configuration were slick."

"We receive infrastructure security warnings from it. So, we know what is going on and what needs to be addressed."

"While I still have on-premises appliances, I can remotely monitor everything from the cloud, and Alert Logic's ease-of-access features have helped me streamline my workflow and reduce implementation time."

"It has the ability to install agents. It is pretty straightforward. You can automate the process pretty easily."

"Everything is in one dashboard; I'm notified when there's an incident and advised on what steps to take."

More Fortra's Alert Logic MDR pros

Cons

"Initially, we were somewhat concerned about the scalability of Zafran due to our large asset count and the substantial amount of information we needed to process."

"The dashboarding and reporting functionality of Zafran Security is an area that definitely could use some improvements."

"I think the ability to have some enhanced reporting capabilities is something they can improve on, as they have good reports but we have asked for some specific reporting enhancements."

"In terms of improvement, the product could benefit from streamlining the implementation process, particularly regarding customization."

"No third-party applications or integrations with additional software solutions."

"We'd like to have triggered alerts sent to us so we see errors quicker."

"I would like more data on the alert payload. It would be good to have the ability to customize the alert payload to add whatever data that we want on there. Right now, it is a bit limited."

"The product needs to mature. We don't want to be bombarded with unnecessary issues and have the real ones slip through."

"Could be more of an endpoint protector."

"Its menu is not very intuitive. I would like to see the user menu expanded a bit. The user menu is very layered, and because of the layers, you have to go down a path that is not very intuitive."

"Alert Logic needs to expand its SOCs to serve more markets, such as the Middle East and Asia. There should be infrastructure that covers more time zones. The company should also develop an EDR that is natively integrated into their solution. Currently, a client must buy another EDR solution like CrowdStrike or Sophos. I think Alert Logic is developing this. Built-in email security could also be developed and integrated."

"They have ideas and email you whatever they find, but they don't have a dedicated security team who will work on an attack or a specific security instance."

"The setup process was complex."

More Fortra's Alert Logic MDR cons

Pricing and Cost Advice

Information not available

"Our ROI would probably be zero. We don't even use it. It sits in there. We get emails and just delete them. Around the world, we don't even use it."

"Alert Logic has better competitive pricing than some of its competitors."

"Price of the solution was very reasonable considering the size of our organization at the time, and so it worked out perfectly."

"Its pricing is very reasonable considering what you get for what you pay. There is quite a good value there. Its licensing is also very logical. They've got the licensing price points at a reasonable level. It is on a monthly license but a yearly contract. There are no additional costs to the standard licensing fees."

"Almost any product that is on the AWS Marketplace is super easy to subscribe to."

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

Manufacturing Company

Outsourcing Company

No data available

Computer Software Company

19%

Manufacturing Company

15%

Performing Arts

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	2
Large Enterprise	6

Questions from the Community

What is your experience regarding pricing and costs for Zafran Security?

Since we stood Zafran Security up in our private cloud, we handle the maintenance on our side. As we opted not to use...

What needs improvement with Zafran Security?

In terms of areas for improvement, Zafran Security is doing a really great job as a new and emerging company. Oftenti...

What is your primary use case for Zafran Security?

My use cases for Zafran Security revolve around two primary areas. One is around vulnerability management and priorit...

What do you like most about BMC Helix Remediate?

It's reasonably priced.

What is your experience regarding pricing and costs for BMC Helix Remediate?

If you want to install or consume this BMC product, licensing cost is one factor, but the facility features you will ...

What needs improvement with BMC Helix Remediate?

In terms of improvement, the product could benefit from streamlining the implementation process, particularly regardi...

Wiz Code vs Zafran Security

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Compared 8% of the time

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Product Reports

Zafran Security

Download Zafran Security product report

Download BMC Helix Automation Console product report

Vulnerability Management

November 2025

Fortra's Alert Logic MDR

Download Fortra's Alert Logic MDR product report

Also Known As

No data available

TrueSight Vulnerability Management, SecOps Response Service, BladeLogic Threat Director, BMC Helix Remediate

Alert Logic MDR, Alert Logic Managed Detection and ResponseAlert Logic Threat Manager, Alert Logic Cloud Defender, Critical Watch FusionVM

Overview

Zafran Security integrates with existing security tools to identify and mitigate vulnerabilities effectively, proving that most critical vulnerabilities are not exploitable, optimizing threat management.

Zafran Security introduces an innovative operating model for managing security threats and vulnerabilities. By leveraging the threat exposure management platform, it pinpoints and prioritizes exploitable vulnerabilities, reducing risk through immediate remediation. This platform enhances your hybrid cloud security by normalizing vulnerability signals and integrating specific IT context data, such as CVE runtime presence and internet asset reachability, into its analysis. No longer reliant on patch windows, Zafran Security allows you to manage risks actively.

What are the key features of Zafran Security?

Threat Exposure Management: Utilizes existing tools to prioritize vulnerabilities and manage threats.
Integrative Analysis: Combines security data with IT context for precise vulnerability management.
Real-time Risk Reduction: Enables immediate risk management without waiting for patches.
Hybrid Cloud Compatibility: Functions across diverse cloud environments for comprehensive security.

What benefits can users expect from Zafran Security?

Improved Security: Enhances protection by efficiently identifying and mitigating risks.
Cost Efficiency: Reduces unnecessary patching expenses by confirming non-exploitable vulnerabilities.
Time Savings: Frees developers to focus on root causes by handling immediate threats.
Comprehensive Insight: Offers a holistic view of security threats and vulnerabilities.

In industries where security is paramount, such as finance and healthcare, Zafran Security provides invaluable protection by ensuring that only exploitable vulnerabilities are addressed. It allows entities to maintain robust security measures while allocating resources efficiently, fitting seamlessly into existing security strategies.

Zafran Security

BMC Helix Automation Console provides robust automation capabilities for efficiently managing IT operations. It enhances operational efficiency by streamlining repetitive tasks and offering real-time insights which are crucial for businesses seeking effective IT management solutions.

BMC Helix Automation Console is designed for IT professionals who need a comprehensive tool to automate IT processes. It supports simplified cloud management, enabling users to oversee heterogeneous environments seamlessly. The integration capabilities ensure it works smoothly with existing infrastructure and provides a powerful automation suite to increase productivity and reduce operational costs, offering IT teams the ability to rapidly adapt to changing demands through a scalable and flexible platform.

What are its key features?

Cloud Management: Simplifies cloud operation by providing tools to manage resources across platforms.
Integrated Automation: Seamlessly integrates with IT ecosystems offering a connected automation experience.
Scalability: Adapts to the growing needs of enterprises, ensuring stable performance.
Real-time Insights: Offers analytics for informed decision-making and proactive management.

Why choose BMC Helix Automation Console?

Cost Efficiency: Reduces overhead through streamlined processes, improving ROI.
Productivity Boost: Automates routine tasks, freeing up time for strategic initiatives.
Enhanced Adaptability: Provides the flexibility needed to respond to business changes effectively.
Improved Decision-Making: Data-driven insights help in shaping IT strategies effectively.

BMC Helix Automation Console is widely implemented across industries such as finance, healthcare, and logistics, where it addresses specific automation requirements, providing flexibility and scalability. Companies find it useful for managing cloud services and maintaining a unified operational approach, leading to improved efficiency and reduced costs.

BMC Helix

Fortra's Alert Logic MDR specializes in threat detection and response with features like log access and user-friendly notifications. It is used primarily in extensive e-commerce deployments for network protection.

Fortra's Alert Logic MDR provides a unified interface with comprehensive search capabilities, immediate log access, and efficient reporting tools. Users benefit from accurate scanning, automated security warnings, and rapid response times, supported by SOCs for global visibility. The technology employs human expertise for enhanced threat detection and prevention, with a hardware setup designed to avoid virtual environment issues. However, there's a need for improved error tracing, intuitive navigation, and stronger analytical automation within the platform. Enhancements in setup documentation and user interfaces are desired, alongside demands for a built-in EDR and better alert management systems.

What are the key features of Fortra's Alert Logic MDR?

Comprehensive Searching: Enables detailed investigations.
Immediate Log Access: Provides quick insight into system activities.
User-Friendly Notifications: Enhances alert effectiveness.
Automated Security Warnings: Offers proactive security measures.
Optimized Platform: Delivers efficient functionality across services.
Heuristic Monitoring: Guards against complex threats.

What benefits and ROI should users seek in reviews?

Quick Response Times: Minimizes downtime and improves efficiency.
Global Visibility: Extends threat management reach through SOCs.
Human Expertise: Enhances detection and intervention accuracy.
Streamlined Deployment: Facilitates smoother hardware integration.

Fortra's Alert Logic MDR is widely implemented across public and private sectors for robust network protection. It supports large-scale e-commerce operations, offering advanced detection capabilities with AI and machine learning. Security scanning, intrusion detection, and vulnerability analysis in Kubernetes are key applications.

Fortra

Sample Customers

Information Not Available

Online Business Systems

Information Not Available

BMC Helix Automation Console vs. Fortra's Alert Logic MDR