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BMC Cloud Lifecycle Management vs SolarWinds NPM comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC Cloud Lifecycle Management
Ranking in Cloud Monitoring Software
43rd
Average Rating
7.8
Reviews Sentiment
5.3
Number of Reviews
5
Ranking in other categories
Cloud Management (41st)
SolarWinds NPM
Ranking in Cloud Monitoring Software
9th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
161
Ranking in other categories
Network Monitoring Software (3rd), IT Infrastructure Monitoring (7th)
 

Mindshare comparison

As of October 2026, in the Cloud Monitoring Software category, the mindshare of BMC Cloud Lifecycle Management is 0.7%, up from 0.3% compared to the previous year. The mindshare of SolarWinds NPM is 4.6%, up from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software Mindshare Distribution
ProductMindshare (%)
SolarWinds NPM4.6%
BMC Cloud Lifecycle Management0.7%
Other94.7%
Cloud Monitoring Software
 

Featured Reviews

VB
Enterprise Solution Architect at a computer software company with 5,001-10,000 employees
Helps design blueprints in a cloud environment but the support is a major problem
One of the major problems is that support is not so good. I used to have a support expert in Spain but they left two years ago. BMC doesn't invest a lot in network automation but network automation is a major point in CLM. There aren't any experts here in Europe, maybe they have in America, I don't know. The main problem is the support in Europe. We had a lot of problems with the people who got put on our cases. The agents that we were assigned to were not so capable. They wanted to replicate the problem. If you have an incident, it takes a lot of time to troubleshoot the problem. The incident support is not so good. The technicians don't know the platform well. BMC doesn't want to invest in CLM. Two years ago we had a lot of problems. Maybe BMC realized that CLM is an end of life product.
Vivek Jaiswal - PeerSpot reviewer
Manager IT at a manufacturing company with 1,001-5,000 employees
Central monitoring has improved outage alerts and now needs smarter detection and modern dashboards
Regarding the automated network topology and mapping feature in SolarWinds NPM, I am not satisfied with it. For static monitoring, it is acceptable. However, if it is possible, I would need a feature in SolarWinds in the future for some kind of malfunctioning detection, such as malware attacks or that type of environment. We did not have any facility to detect that in SolarWinds. I think it would be better to incorporate those types of features. Regarding customization options in SolarWinds, the ability to customize the dashboard has room for improvement. The dashboard is quite old, and we need some improvement in it. Nowadays, we have multiple tools with AI-based monitoring and web-based dashboards. SolarWinds also has a web-based dashboard, but I think there is scope for improvement in the UI. There may be other areas I would like to improve in SolarWinds NPM.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's helped us with our automation."
"You can tie together your public and private cloud infrastructure into a "single pane of glass"."
"Automates Java EE Application Deployment from an SCM system."
"We have many regions where more than 10000 servers are deployed, so it helps in patching and hardening of servers."
"Allowing systems to be provisioned in a wide range of environments, such as Azure, AWS, or on-premise, reduces the level of training required as well as creates consistency across the board."
"CLM has a multi-cloud portal because they have the resources to implement in various environments in various ports."
"By allowing end users to request their own services, the request process for systems is much quicker and more accurate."
"Integrates role-based access control with pre-configured policies for CIS, DISA, HIPAA, PCI, SOX, NIST, and SCAP documentation and remediation."
"Being a global company with many highly-sensitive manufacturing lines and process control environments, SolarWinds consistently delivers real-time and accurate views into the deepest parts of our environment."
"CRC monitoring for each port is a valuable feature for us."
"SolarWinds provides a good enterprise level of tools and covers the essential components."
"We use NPM to monitor our enterprise for up/down status on network devices."
"The interface is user-friendly, making it easy to use."
"The solution is stable and reliable."
"We have configured multiple alerts for our network devices, including routers and switches, so that we are notified if any interface goes down."
"SolarWinds NPM is used to monitor network components and solutions, and we used it to monitor downtime and latency between applications as well as the latency between services."
 

Cons

"It was complex as it does not include a good, extensive feasibility and compatibility guide."
"One of the major problems is that support is not so good."
"The installation and configuration can be tricky due to it being built on Remedy."
"Needs integrations with other providers to provide a custom public cloud environment."
"Going to BMC for PS is not at all recommended from my experience."
"The dashboard of the solution is an area with certain shortcomings that need improvement."
"New, web-based interface lacks some features of traditional GUI."
"I have not had a good experience with technical support because most of the time when I contact them, they first want to know whether you have a license."
"With regards to suggested areas of improvement for the product, I would like to see the price come down, and in addition I think the network element mapping tool is not as robust as it should be."
"An area for improvement would be the use of modular licenses, which are not practical for big clients."
"Going through the wizard to create these new pollers is quite cumbersome if you don't understand what you're doing."
"The dashboards for this solution could be improved. We would like to divide the dashboards to give a clear view to our management team to show what we have and what deficiencies exist in our network."
"The solution is considered expensive."
 

Pricing and Cost Advice

Information not available
"The price points are more than competitive when compared to other vendors."
"We have a multi-year license for the use of this solution. There are additional costs for recourses in the environment."
"Excluding the costs of running VMs and physical blade servers, our licensing costs run around US$200,000/year for over 60 polling engines."
"It was inexpensive when we installed it and gradually became more expensive, but it was a very inexpensive product at first."
"The cost is based on the number of nodes, so it is expensive when you have a lot of them."
"I would rate the pricing a five out of ten"
"I find that the pricing is acceptable."
"There can be fees in addition to the licensing fees if you add on."
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Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Construction Company
17%
Comms Service Provider
9%
Outsourcing Company
7%
Financial Services Firm
7%
Outsourcing Company
12%
Manufacturing Company
9%
Financial Services Firm
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business60
Midsize Enterprise33
Large Enterprise87
 

Questions from the Community

Ask a question
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What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are better for only network devices while others are better for a cloud monitoring...
What is the best network monitoring software for large enterprises?
We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of scalability, products like Network Performance Monitor & Netflow Traffic Analyzer ar...
 

Also Known As

BMC CLM
Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer
 

Overview

 

Sample Customers

JDA Software, Morningstar, Orange Business Services, Wipro
Microsoft, Federal Express, Hewlett-Packard, and MasterCard
Find out what your peers are saying about BMC Cloud Lifecycle Management vs. SolarWinds NPM and other solutions. Updated: September 2026.
915,287 professionals have used our research since 2012.