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BlueJeans Meetings [EOL] vs ScreenConnect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 25, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlueJeans Meetings [EOL]
Average Rating
8.8
Reviews Sentiment
7.9
Number of Reviews
4
Ranking in other categories
No ranking in other categories
ScreenConnect
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
37
Ranking in other categories
Virtual Meetings (9th), Remote Access (13th), Remote Visual Support (3rd)
 

Featured Reviews

Saurabh Srivastav - PeerSpot reviewer
Solutions Architect-Hybrid Cloud and Automation at Red Hat
Accommodates large meetings with up to 500 participants, and I find it pretty intuitive and user-friendly
As per company policy, most internal meetings happen through Google Meet, but for large-scale meetings with more than 500 participants, we use BlueJeans Meetings. It's more like a broadcast meeting platform, which Google Meet doesn't allow The main advantage is the ability to host large meetings…
Todd Blake - PeerSpot reviewer
Senior IT Specialist at COMMUNITY HEALTH CONNECTIONS INC
Simple to set up, reasonable pricing, and useful remote control capabilities
I'm on the latest version of the solution. I just updated it yesterday. While we have the solution on-premises at this time, we'll likely move to the cloud later this year. They have a trial version that you can try. They have a free version that you can try as well. I use it myself to support my family. I would try the free version or the trial version depending on your business. They can set you up and you can get to see all the features. I would also advocate going to the cloud version. Don't bother with the on-prem. It's just easier to jump to the cloud. I'd rate the solution nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is really easy and there are no complicated graphics or icons. It is simple and has an intuitive design. It's user-friendly over anything else I have used."
"The main advantage is the ability to host large meetings with up to 500 participants. The sound quality is also better on BlueJeans. I find it pretty intuitive and user-friendly."
"It is available in all flavors. You can use it in the browser, and you can use it on an Android phone for which a BlueJeans app is available. I use an Android phone, so I only know about Android. So, you can join a meeting from the application installed on your phone or from the mobile browser, or you can use it from a laptop or a PC."
"The quality of both audio and video is good."
"It is super easy to use and relatively inexpensive."
"Being able to flip quickly between however many monitors that I have running, detune the video for black and white, or with fewer colors to make it faster, is amazing."
"It's very easy to use. Provides connections that are always on. It was nice to be able to see a list of end-points and see whether or not they were connected so I could troubleshoot any network issues I had."
"We like the fact that on our website we can have the ConnectWise bit embedded, and it has instructions for the end-user about what they need to do. Previously, on LogMeIn, we used to have to almost talk them through everything... ConnectWise has step-by-step instructions, depending on the browser."
"it gives me the ability to remotely connect to machines that I manage without user intervention."
"Due to the fact that we can help our clients virtually, the solution has allowed us to reduce our travel costs by about 90%."
"Control lets us do remote management of machines without having to be on the VPN. It's super simple and super easy."
"Setup was very straightforward. All I had to do was write a GPO on my domain controller and it automatically installed the agent that I downloaded from the software. I literally had to do nothing."
 

Cons

"BlueJeans doesn't allow as much customization of your background in a video call, so that could be improved."
"Its cost is very high. If you sell it in India, which is a price-conscious market, the prices should be as per the market competition. You cannot charge the rates that are applicable in the US. They should tailor it to the local market. It should be in line with what the competition is offering."
"Screen sharing is available but there is no feature for remote access, to take control of another machine."
"I haven't had any big challenges. The annotation feature should be improved. So if I need to mark something or point something out, it's there, but it's not that user friendly. Other than that it's fine. In terms of collaboration, I think there could be some improvement."
"I was not thrilled with their support. I do not have a lot of time to deal with the attention which is needed to fix issues."
"There could be improvement to the remote command line tools."
"At the moment, there's absolutely no specific feature that we actually need additionally since all the features that we need are available."
"Mobile interface."
"What we need this product to do is to be able to control Windows Updates. LogMeIn Central allowed us remote access but also allowed to push and install Windows Updates, and third-party updates... When we made the switch to ConnectWise we lost the ability to do patching. That forced us, for our larger clients, to move to WSUS. We had to set up a VM on those larger clients to push Windows Updates and patches into the network."
"There needs to be a way to run the agent without installing, like GoToAssist."
"They could provide a toolbox for the plan I'm on."
"There is one back-end issue that I am running into at some of locations where I login to provide support, and sometimes port 443 is blocked. That is what it uses to connect. So, I am having to do workarounds to get a session started."
 

Pricing and Cost Advice

"I once tried buying it for myself, but it was very costly. It is quite expensive as compared to other solutions. With BlueJeans, there are carrier charges if you call the toll-free number. The customer doesn't pay for the call, but the buyer or the subscriber of BlueJeans has to pay for it. That is where BlueJeans becomes very costly, and that is where Google, Microsoft Teams, and Zoom are very helpful because you don't have to pay these charges."
"We pay $3,000 USD for the service, yearly upfront."
"It is priced fairly."
"We pay $85 per month for each user for a ConnectWise package with multiple solutions."
"I download the product for free with ConnectWise RMM's license."
"The cloud version is relatively inexpensive, but the on-premise version is expensive if you do not need three technicians, only one or two for concurrent sessions."
"For the price we pay, we definitely feel it's worth it, but there are some contenders in the market that are coming out now, whose products are as good; they are offering more features and the price is actually less than ConnectWise. All things considered, the biggest thing is the lack of patching in ConnectWise. If they could integrate that into the product, that would be a game changer, if offered at the same price point."
"Pricing is fair for Control and the licensing is simple."
"It is priced well and it is still a great value. Although I have been reading a lot about Splashtop. They are getting pretty competitive on their pricing, including a fairly easy to use remote support for mobile applications, like iOS and Android."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
13%
Computer Software Company
10%
Performing Arts
8%
Real Estate/Law Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise6
Large Enterprise7
 

Questions from the Community

What do you like most about BlueJeans Meetings?
The main advantage is the ability to host large meetings with up to 500 participants. The sound quality is also better on BlueJeans. I find it pretty intuitive and user-friendly.
What needs improvement with BlueJeans Meetings?
In future releases, I would like to see maybe customized virtual backgrounds, like Google Meet has. BlueJeans doesn't allow as much customization of your background in a video call, so that could b...
What advice do you have for others considering BlueJeans Meetings?
Overall, I would rate the solution a nine out of ten. I would recommend using it.
What is your experience regarding pricing and costs for ConnectWise Control?
I download the product for free with ConnectWise RMM's license.
What needs improvement with ConnectWise Control?
All the features provided by the product in terms of screen connectors have been good. There can be some complexities when running patches or when building up all the profiles, making them areas wh...
 

Also Known As

BlueJeans Network
ConnectWise Control
 

Overview

 

Sample Customers

Criteo, Seattle Children's Hospital, The Wharton School, Wikia, Telit, Epilepsy, NENW, IPENZ, Medanta, Mphasis, Royal Academy of Dance, Wharton, Red Hat, HKS Architects, Forum of the Future, Commonfund
Jon Rosen Systems
Find out what your peers are saying about Zoom Video Communications, Cisco, TeamViewer and others in Virtual Meetings. Updated: December 2025.
879,425 professionals have used our research since 2012.